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Paul Duxfield - PeerSpot reviewer
Technical Consultant at Spark New Zealand
Real User
Jun 15, 2023
An easy-to-configure product with a reasonably good graphical user interface
Pros and Cons
  • "The product is easy to configure."
  • "The web process often has a memory leak."

What is our primary use case?

We use the solution to provide firewall, cybersecurity, VPN access, and SD-WAN connectivity worldwide.

What is most valuable?

The GUI is reasonably good. The product is easy to configure.

What needs improvement?

The product runs out of memory. The web process often has a memory leak. The support cost could be improved.

For how long have I used the solution?

I have been using the solution for ten years.

Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution’s stability is good. I rate stability a nine out of ten.

What do I think about the scalability of the solution?

The scalability is good. I rate the scalability a ten out of ten. Some customers have 20 users, while others have about 5000 users.

How are customer service and support?

Support is good. It's a bit scripted. It takes a while to get to somebody who knows what they're talking about. It'd be nice to talk to someone technical upfront. Sometimes we have to go through a service desk and go through a whole lot of quick repetitive questions before we get to talk to someone knowledgeable.

How was the initial setup?

I've been working with the product for ten years. I find the initial setup quite simple.

What about the implementation team?

I'm currently deploying 50 units around the country. It'll take me about ten minutes each to configure the solution. Once the product is set up, we need about one or two people to maintain it.

What's my experience with pricing, setup cost, and licensing?

The solution’s price has gone up recently, but it's still good value for money compared to the other firewalls we use. Especially for smaller ones, it is good value for money. Our customers pay for licenses annually or once every two to five years. If we have an older version, the support costs get quite high. I rate the support cost a six out of ten.

What other advice do I have?

I work with lots of firewalls. I deploy the product on FortiManager. It'll take me about a day to configure FortiManager. We have lots of customers. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
shop manager at BIL
Real User
Mar 10, 2023
It's easy to manage and provides solid protection against external threats
Pros and Cons
  • "The interface is user-friendly, so it's easy to add policies and block traffic."
  • "We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters."

What is our primary use case?

We use FortiGate SWG as our edge firewall for protecting on-prem traffic. It provides routing and filtering. FortiGate is only protecting abiyt 300 users at our corporate headquarters, but we have five hundred locations all over Pakistan that are not covered by this firewall policy. We're looking for a cloud-based firewall that can be deployed at remote locations and managed remotely through this FortiGate firewall. 

What is most valuable?

The interface is user-friendly, so it's easy to add policies and block traffic. 

What needs improvement?

We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters.

For how long have I used the solution?

We have used FortiGate for around eight years.

What do I think about the stability of the solution?

FortiGate SWG is highly stable.

What do I think about the scalability of the solution?

FortiGate SWG is scalable because it has the ability to add a SOAP module. 

How was the initial setup?

Setting up FortiGate is straightforward, and deployment takes about a week, including the time needed to migrate our security policies. We took backups from our legacy firewall solution and installed them on FortiGate. It was simple because all our previous firewalls were also Fortinet. 

What's my experience with pricing, setup cost, and licensing?

Oh, yes. We pay we already we are already paying license. We have recently got a subscription and also description we are seeing.

What other advice do I have?

I rate Fortinet FortiGate SWG eight out of 10. I recommend FortiGate SWG as an on-prem edge device or routing solution. It is user-friendly, easy to manage, and protects us from external threats. We have had no issues with filtering or anything else so far. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
David Carlson - PeerSpot reviewer
CIO at Camco Mfg.
Real User
Aug 22, 2022
Non-IT people could plug it in, connect it to the fiber, and get it running without IT help.
Pros and Cons
  • "FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."
  • "Fortinet can pinpoint the source of the problem, so we can work with the right people to get it resolved."
  • "Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern."
  • "Fortinet needs to continue to improve network traceability."

What is our primary use case?

We're a manufacturing shop. So we have 500-700 users on FortiGate SWG and various devices on the manufacturing floor and inside the warehouse using it. Our ERP is on-premises in the United States, so traffic from Asia to the US passes through it.

Eventually, it's going to be used throughout the enterprise. So we're using the gateways today. We have purchased two access points for wifi. Fortinet's devices all talk to each other and use the same management platform. We're planning to transition to 100 percent Fortinet gradually.

How has it helped my organization?

We adopted Fortigate to go to SD-WAN. When I looked at the market, I found Fortigate offered some of the best SD-WAN capabilities, and they're reasonably priced compared to some of their competitors.

We went to SD-WAN because we're moving to Microsoft Dynamics for finance and operations and putting our telephone system into the cloud. As we shift more and more capabilities into the cloud, we need the ability to manage and monitor everything. If we're putting our ERP into the cloud and have performance issues, I need to understand if it's a problem with the internal network, the cloud connection, or Microsoft. Fortinet can pinpoint the source of the problem, so we can work with the right people to get it resolved.

What is most valuable?

FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great. 

Non-IT people could plug it in, connect it to the fiber, and get it running without  IT help. That was fantastic. Fortinet also offers a single pane of glass that we can use to manage our routers with gateways, so that's convenient. We're running a VPN to our remote location, and the performance is good. We're changing all our VPN connectors on our laptops from Cisco's Anywhere to Fortinet's VPN because the performance is just so much better.

What needs improvement?

Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern. Their support team has been fantastic. One went down, and they immediately sent me a replacement. Everything that they've done has been great.

For how long have I used the solution?

I've been using FortiGate SWG for about  six months now.

What do I think about the stability of the solution?

FortiGate is highly stable.

What do I think about the scalability of the solution?

I was pleased with the scalability.  We have a mid-range appliance in our headquarters and entry-level devices in our remote sites. They all perform extremely well. We did never needed to purchase their largest devices to get the performance we need.

How are customer service and support?

I rate Fortinet support eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched from Cisco to Fortinet for a host of reasons, including price. It's also easier to set up and manage.  Cisco requires you to understand how to configure the bare metal, which requires configuration inside the switch, but Fortinet lets you set up profiles and download them. 

How was the initial setup?

I was hoping FortiGate would be more straightforward to set up than it was, but my team has been working with it for around six months. They're getting up to speed and learning to manage it on their own. I have two people on my infrastructure team working on it part-time as one of their many responsibilities.

We're still deploying it and waiting on equipment in Asia. We just got the United States up and running. It took a couple of months because we have six sites. However, we weren't actively doing things for most of that time. We did the headquarters and two other locations in the same city. Next, we set up our remote sites. 

What about the implementation team?

We did have an integrator come in and help us in the original setup, but now my team is managing it. You could do it in-house, but there's a learning curve. If you're a Cisco shop moving to Fortinet, your team needs to learn Fortinet byou can to do it in-house. 

Fortinet has a good training program, and you can become certified just like Cisco. You mainly need to use an outside provider so you don't have to undergo that learning curve before you can be productive. They're also going to know the tricks of the trade to do it best.

What was our ROI?

When we were using Cisco, we had a hot fiber connection and a backup in case of issues. One reason we wanted to go to SD-WAN is to be live-live. We wanted to ensure sure that we could use all our internet connections at the same time and not have anything sitting in a backup situation. It's moving traffic much better.

What's my experience with pricing, setup cost, and licensing?

FortiGate is priced reasonably. We bought a spare to have in case of issues.  It was only $500 for the raw hardware and around $2,000 more annually year for the support and subscription.

Which other solutions did I evaluate?

We looked at four or five different vendors with SD-WAN capabilities, including Fortinet, VMware, and Cisco.  We went with FortiGate because of ease of use and price.

What other advice do I have?

I rate FortiGate SWG eight out of 10. It's a solid product that's easy to install. At the end of the day, there's no reason to use a firewall without SD-WAN capabilities. It brings so many more features to the table.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sunil Kumar Nair - PeerSpot reviewer
Director Of Information Technology at Al Falah University
Real User
Apr 11, 2022
Useful intrusion detection, high availability, and robust
Pros and Cons
  • "Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
  • "One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."

What is our primary use case?

Fortinet FortiGate is used as a network firewall.

How has it helped my organization?

Fortinet has been a Perimeter Security which defends our network from Internet attackers, armed with zero-day exploits of common Internet services like HTTP and SMTP. We applied access-control lists to limit classes of VPN users' access to only what they need as a support team or solution deployers. We Shut off unused network services and defended critical resources first. We Build Internet-style perimeters for partner extranets. We also built secured wireless access.

What is most valuable?

Fortinet FortiGate UTM has many valuable features, such as application control, advanced persistent threat protection, Web and content filtering, IP reputation, integrated WLAN controller, intrusion prevention system, data loss prevention, and antimalware, antivirus, and antispam. It has security features that are in level with the Firewall technologies that are available in the market.

What needs improvement?

One of the features that I would like to have is endpoint protection, this should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately 6 years.

What do I think about the stability of the solution?

Fortinet FortiGate has high availability, which means that we have deployed two firewalls. In case of any failure of a device, the other one will continue to work. Our university stays online 100% of the time.

Fortinet FortiGate is quite robust. I haven't had any kind of hardware issue. The system has been running very smoothly with all the upgrades as far as I have continued my support with Fortinet. We keep renewing the support every year, which gives us the eligibility for all the updates.

How are customer service and support?

I used the Fortinet FortiGate support a long time ago. There was a small feature that was not functioning as per the documentation. When they released the latest firmware and the issue was resolved. They provide prompt support.

I would rate the support from Fortinet FortiGate a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiGate is straightforward we had an right person in-house for deploying it. Moreover, If required, Fortinet has its support extended to us. We can approach them anytime and they can assist us with any kind of complicated configuration.

What about the implementation team?

We implemented the Fortinet using an in-house Technical support team.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based model to use Fortinet FortiGate. We pay annually for the solution along with the support. If you want to have all the updates, and security patches you will need to renew your support.

The price of Fortinet FortiGate is reasonable compared to other solutions.

Which other solutions did I evaluate?

I have evaluated many other solutions, such as Sophos. If you look at Sophos, it has its own endpoint protection. It keeps a record of each client, what are the threats that have happened on each client level, and if there is a ransomware attack. It blocks it and notifies the firewall. I would be able to see a single dashboard view of what kind of threat has happened and how to mitigate them all.

What other advice do I have?

Fortinet FortiGate is a good solution overall. It is very user-friendly and all the policies are very easy to deploy. I would recommend Fortinet FortiGate to any new users who want to have a secure infrastructure.

I rate Fortinet FortiGate an eight out of ten.

There are some better industry-standard solutions out there in the market, and compared to them, Fortinet FortiGate has to be more flexible enough with their solution to be more competitive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mario De Keer - PeerSpot reviewer
IT Infrastructure & Service Manageer at Cerba Research
Real User
Apr 6, 2022
Has a clear pricing policy, and with VDOMs, we can split the rules and policies between two different companies
Pros and Cons
  • "It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working."
  • "We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."

What is our primary use case?

It is used as a defense mechanism for securing the internal network from the external network. We also use it to have VPN tunnels between us and our partners and the support organizations we work with.

We are using FortiGate 200F.

What is most valuable?

We are mostly using it as a defense mechanism. It has many more possibilities, but at this moment, it is only used for defense against attacks. It is doing what it should do with the FortiGuard subscription on it, which is an advanced security subscription.

It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working.

What needs improvement?

I don't see any area of improvement at this moment. I'm responsible for the IT infrastructure. I'm not a security specialist. The IT security is being managed by the CSO in our company. 

We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine.

For how long have I used the solution?

It has been a little over a year since we have the firewall cluster in place.

What do I think about the stability of the solution?

It is a stable product. We had some issues in the beginning while setting it up, but we received an update of the firmware, and since then, it has been stable.

What do I think about the scalability of the solution?

It is being implemented for everybody. It is our security layer.

How are customer service and support?

Their support is good. We had some issues in the beginning, and they were resolved within a couple of days after we explained what we were trying to do. They confirmed that it is a bug, and they would give us a fix. A couple of days later, we had the fix.

Which solution did I use previously and why did I switch?

We were using SonicWall firewalls. We found FortiGate better, and we switched everything. We decommissioned all SonicWall firewalls. One of the reasons why we changed from SonicWall was that its licensing was user-based and function-based. So, every time we did something, we had to add another license or subscription. The licensing of FortiGate is clear. We know what is the price.

We migrated last year from a typical MPLS network to a complete and only one network between the sites. For firewalls, we now have a few solutions in place in our headquarters. We have Fortinet Firewall Cluster, and on the remote sites, we are using Meraki firewalls that are being used as a router at the same time. 

How was the initial setup?

It is easy to use.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. They have a clear pricing policy. It is not complicated by the number of VPN users at a time. We know what the price is. The yearly subscription for the security license is rather high, but it is all included for whatever number of users you have and the kind of functions you need.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rishad-Ahmed - PeerSpot reviewer
Network Security Engineer at Ensure Support Services Limited
Real User
Top 5
Jan 22, 2025
Strong network security that's enhanced with an easy setup
Pros and Cons
  • "I rate this solution a nine out of ten."
  • "I would rate the technical support of Fortinet a six or seven out of ten. It is not very helpful. I would like to see improvements in their support."

What is most valuable?

One valuable feature of FortiGate SWG that has significantly enhanced my network security is IPS.

What needs improvement?

I would rate the technical support of Fortinet a six or seven out of ten. It is not very helpful. I would like to see improvements in their support.

For how long have I used the solution?

I have used the solution for six to eight months.

What do I think about the stability of the solution?

Fortinet SWG is a stable solution, and I would rate it eight, indicating it is good.

What do I think about the scalability of the solution?

I think the scalability of FortiGate SWG is okay. It meets the growing demands of my network and goes hand in hand with security.

How are customer service and support?

I find the technical support of Fortinet to be not very helpful.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am working with Fortinet for SASE and am familiar with FortiGate.

How was the initial setup?

I handled the installation myself, and it can be installed by one person.

What was our ROI?

It is too early to discuss any financial benefits or cost savings from using FortiGate SWG.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, I would rate the pricing for FortiGate AWG as nine, which is perfect.

Which other solutions did I evaluate?

I am working with Fortinet and another vendor simultaneously.

What other advice do I have?

I rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Jorge Martínez - PeerSpot reviewer
Presales Engineer at Sencinet
Reseller
Top 5
Sep 9, 2024
Initial setup is very easy, but real-time connection with the cloud could be improved
Pros and Cons
  • "The solution’s initial setup is very easy."
  • "The solution's real-time connection with the cloud could be improved."

What is most valuable?

The solution’s initial setup is very easy.

What needs improvement?

The solution's real-time connection with the cloud could be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for four years.

What do I think about the stability of the solution?

Fortinet FortiGate IPS is a very stable product.

I rate the solution’s stability ten out of ten.

What do I think about the scalability of the solution?

Fortinet FortiGate IPS is a very scalable solution.

I rate the solution’s scalability an eight or nine out of ten.

Which solution did I use previously and why did I switch?

I have previously used Cisco.

How was the initial setup?

The solution’s initial setup is very easy. The solution was deployed by a network engineer or security engineer.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate IPS is cheaper than other solutions like Cisco or Check Point.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Noam Segal - PeerSpot reviewer
CTO at NS (IL) Systems Ltd.
Reseller
Top 10
Jun 12, 2024
Easily integrates with existing infrastructure and has a helpful technical support team
Pros and Cons
  • "The initial setup is easy."
  • "The platform's compatibility with Wi-Fi equipment needs improvement."

What is most valuable?

The product's basic firewall feature is one of the best in the market for network security.

What needs improvement?

The platform's compatibility with Wi-Fi equipment needs improvement. Sometimes, the Wi-Fi units don't work, or one of the networks stops working, and we have to reboot the FortiGate client's endpoint.

For how long have I used the solution?

I have been working with Fortinet FortiGate for more than ten years now.

What do I think about the stability of the solution?

It is a reliable solution. I rate the stability a ten. 

What do I think about the scalability of the solution?

Small-scale companies sometimes use the whole UTM solution, which includes antivirus and URL protection. However, enterprise clients usually use additional solutions for those kinds of things.

I rate the scalability a ten. 

How are customer service and support?

The technical support team is responsive and helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. Depending on the project, the deployment process can take several days.

What was our ROI?

The platform generates a good return on investment. 

What's my experience with pricing, setup cost, and licensing?

The product pricing is reasonable. 

What other advice do I have?

It is easy to integrate FortiGate into existing infrastructure. As a firewall, it's one of the best products available today. For other features, we sometimes prefer other vendors, but for firewalls, especially for SMBs, it is a great product.

I rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.