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reviewer1485723 - PeerSpot reviewer
Compliance Officer at a venture capital & private equity firm with 11-50 employees
Real User
Good UI, easy to use, and offers reasonable pricing
Pros and Cons
  • "Overall, the pricing of the solution is very good. The product offers good value."
  • "There aren't really any negative aspects to discuss."

What is our primary use case?

We primarily use this solution for our network, as virtual security of the network. It helps protect us and keeps us safe.

What is most valuable?

The overall experience has been very good. It fully meets our requirements. We find the solution to be pretty user-friendly.

The solution has a lot of features. I'm not sure if there is one that stands out as the most valuable for us.

The stability of the solution is very good.

The vendor has been very good at providing us with everything we need.

Overall, the pricing of the solution is very good. The product offers good value.

The product is quite flexible.

We've found the scalability to be very good.

The dashboards and UI are very nice.

What needs improvement?

We aren't really missing any features. 

The solution isn't lacking anything. We've been overall very please with the experience we've had. There aren't really any negative aspects to discuss.

For how long have I used the solution?

I have used the solution for a while. It's been more than five years at this point.

Buyer's Guide
Fortinet FortiGate
April 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
847,646 professionals have used our research since 2012.

What do I think about the stability of the solution?

So far, we have found the stability of the product to be quite good. It doesn't crash or freeze on us. We haven't experienced bugs or glitches. The performance is reliable. It's good.

What do I think about the scalability of the solution?

You can scale the solution if you need to. It's not a difficult thing to do.

We do plan to continue using this solution.

How are customer service and support?

We don't have any experience with technical support. No problems have really presented themselves, and therefore there hasn't been a need to reach out at all. Therefore, we can't really speak to the helpfulness of technical support.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

This is a cloud-based solution. Therefore, there really isn't an installation process per se. It's very easy to get started. 

What's my experience with pricing, setup cost, and licensing?

The solution offers good value for your money. It isn't too expensive.

What other advice do I have?

It is my understanding that we are using the latest version of the solution. However, I am not 100% positive. I don't know which version number we are currently on.

I'm not sure if I would recommend the product. It would depend on each individual company's needs.

I would rate this solution at an eight out of ten. It's been a pretty positive experience overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at The Learning Network
Real User
A very stable firewall and numerous functions we use on the IPS; good interface
Pros and Cons
  • "We use a lot of function on the IPS and it works well for us."
  • "A lack of integration between our data centers."

What is our primary use case?

Our primary use case of this solution is for the firewall and IPS; the security on behalf of our network, to support north and south traffic. We are customers of Fortinet and I'm a systems engineer.

What is most valuable?

The firewall is stable and that's important. There are a lot of functions we use on the IPS and it works well for us. It's stable, the interface works for me.

What needs improvement?

We currently have two on-premise data centers with several separate firewall units and unfortunately they don't connect with each other. We'll likely migrate to Azure in the next two years because of that. 

For how long have I used the solution?

I've been using this product for about seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

For the traffic we have all five firewalls. The log is minimal with the traffic, which is going over the firewall and we don't require a lot of scalability. 

How are customer service and technical support?

We have support in the Netherlands, direct contact with our partner but not with Fortinet. For big changes and difficult issues I can get extended support from a partner. I do the simple fixes myself. 

Which solution did I use previously and why did I switch?

I've used a heap of different products. I've worked with Palo Alto and also with Fortinet. From experience, I prefer Palo Alto, but for the business I'm working in now, Fortinet is okay.

What other advice do I have?

I've had great experience with Palo Alto but I think Fortinet FortiGate is also a great solution. Some time ago we upgraded to the Fortinet solution of our previous partner and there was a memory leak which created problems. Our firewalls crashed multiple times a day and we had a lot of issues. I think the issue was a systems error and it shouldn't have been deployed. It's all very stable now. 

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
April 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
847,646 professionals have used our research since 2012.
InfoSec301 - PeerSpot reviewer
Information Security Analyst at a tech vendor with 51-200 employees
Real User
Protected us from several Zero-day attacks and includes data leak prevention
Pros and Cons
  • "Valuable features include the Web Application Firewall, and it even has DLP (data leak prevention)."
  • "The firewall engine is not so strong as of now, in my opinion... My second concern is that, while they have Zero-day vulnerability and anti-malware features, the threat engine needs to be strengthened, its efficiency can be increased."
  • "I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."

What is our primary use case?

It is performing fine, there is no problem from FortiGate. The firewall engine is very good, Very suitable for picking up Zero-day threats. It has protected us from two or three instances, thanks to this engine.

How has it helped my organization?

From 2014 when they started using it, I was not associated with the company. I have only been associated with the company for the last year.

What is most valuable?

Valuable features include the Web Application Firewall, and it even has DLP (data leak prevention).

What needs improvement?

After four years it has started to fail. The firewall engine is not so strong as of now, in my opinion. For that reason, we want to migrate to Check Point. This is one of the concerns that I have right now. 

My second concern is that, while they have Zero-day vulnerability and anti-malware features, the threat engine needs to be strengthened, its efficiency can be increased.

I also need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

Scalability is fine as of now. Compared to other firewall products, it's a little cheaper in terms of pricing. So scalability is good. 

But right now, due to a greater focus on security, I think FortiGate needs to improve on the security features, and they need to do so for their small and medium business products, in order to compete.

How are customer service and technical support?

Technical support is pretty good. We had to call FortiGate support once, and they really helped us. In one of the configuration files from FortiGate, during an upgrade of the hardware, something was changed. They were very helpful in resolving it for us. There is no problem with support.

Which solution did I use previously and why did I switch?

Previously, in 2013, I believe we were using WatchGuard.

In the process of selecting a vendor, the most important criteria will be to go through threat assessment reports - the NSS testing reports that are published every year. Our decision will depend on that.

What other advice do I have?

If price is a constraint for you, you should go with Fortinet. But security is a very big factor right now. If you want to be compliant with GDPR and all the other things that are coming up, you should go with another good vendor. Even though Fortinet is a big competitor, in one to three years, when they include many new features in their products, they will be a good solution.

I would rate FortiGate at eight out of 10 because the support was very good. Considering the current scenario, I would not give it nine or 10 because they need to include many features in the smaller products, not only in enterprise-level products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Özden-Aydın - PeerSpot reviewer
Technology Consultant at Netwiser
Real User
Top 5Leaderboard
The secure web gateway module and the application control module are valuable
Pros and Cons
  • "The secure web gateway module and the application control module are valuable. HA operations are very easy."
  • "Web security solutions can be improved."

What is our primary use case?

We use it for the network security operations of our customers. We've many different use cases, such as client security, server security, or DMZ sites. 

What is most valuable?

The secure web gateway module and the application control module are valuable. HA operations are very easy.

It's a very easy and simple solution for implementation and integration. I don't have any problems with this solution.

What needs improvement?

Web security solutions can be improved.

For how long have I used the solution?

I've been using this solution for 10 years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

Its scalability is good. It's generally used in only one place as a standalone, but sometimes, it's used at multiple locations. 

How are customer service and support?

Their support is good. I'd rate it an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've used Palo Alto, which is a good solution for a firewall, and their application signatures are very good. 

How was the initial setup?

I was sometimes involved in its deployment. Its deployment was simple for me. It was very simple and easy. It took five to six hours.

It does require maintenance. There are probably one to two people required for its maintenance. 

What's my experience with pricing, setup cost, and licensing?

Its price is normal. If I compare it with other vendors, such as Palo Alto, it's normal. Palo Alto is expensive. 

What other advice do I have?

I'd recommend it to other people. It's good, and in our country, this product is very popular in our sector. It's easy and cheapest.

Overall, I'd rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Systems Engineer at Vernity
Real User
Flexible, integrates well, and offers good technical support
Pros and Cons
  • "It's an easy solution to set up."
  • "The stability could be a bit better."

What is our primary use case?

The solution is mostly used for the connection with VPN clients. We use the solution for network security and network segmentation.

What is most valuable?

It's a flexible solution. The security that it's providing is a valuable aspect of the product.

FortiGate integrates well with other equipment such as FortiSwitch, FortiIB, and more, and delivers one pane of glass for the management of those devices. 

It's an easy solution to set up.

Technical support has been good.

What needs improvement?

The configuration option availability is not 100% from the website of the FortiGate web management site. When we log on to the web interface on FortiGate, we do not have everything under this web solution. If we need some specific configuration or need to do some specific configuration, we need to do additional things on the CLI. 

The stability could be a bit better.

For how long have I used the solution?

I've used the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of stability, there are some areas in which they need to improve. There are different versions and we understand from past implementations which will work best according to our client's needs. The wrong one may not be as stable as they would like. 

What do I think about the scalability of the solution?

Some clients may increase usage in the future. FortiGate is fast becoming a very popular solution and its use will likely grow in general. 

How are customer service and support?

In general, technical support is helpful. We are quite happy with the level of support on offer.

How was the initial setup?

The solution's initial setup is pretty simple and straightforward. It's not overly complex or difficult. 

The length of time it takes to deploy really depends on the size of the project. 

While we do assist the client with the implementation, they tend to handle the maintenance on their end. 

What about the implementation team?

Typically we, as integrators, will assist the client with the initial setup. 

What's my experience with pricing, setup cost, and licensing?

The overall costs are pretty typical. It's not overly cheap or overly expensive. 

What other advice do I have?

I work as an integrator and maybe 60% of my work is around FortiGate. My company is a Fortinet partner and integrator.

If companies are thinking about the security of their network, they should consider FortiGate as a gate to the internet. I would highly recommend it to others. 

For small or mid-size businesses, I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1784364 - PeerSpot reviewer
Founder / Principal at a tech services company with 1-10 employees
Real User
The hardware is reliable, and it provides best performance per dollar spent and ease of licensing and management
Pros and Cons
  • "It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
  • "The cloud management and automation capability could be improved."

What is our primary use case?

We're a Fortinet partner and reseller. We work with FortiGate models 40 through 600, and our customers have hybrid and on-prem deployments. The cloud providers are Microsoft Azure and Wasabi.

Its use cases are related to increasing the security posture, SD-WAN implementation, simplified management and licensing, and cost savings.

What is most valuable?

It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation.

The hardware is reliable. There are no surprises in terms of performance or add-on pricing.

What needs improvement?

The cloud management and automation capability could be improved.

For how long have I used the solution?

I have been working with this solution for six years.

What do I think about the stability of the solution?

Its stability is excellent.

What do I think about the scalability of the solution?

Its scalability is very good. There are 100 to 3,000 users, and they are knowledge workers with different roles, such as engineers, lawyers, accountants, etc.

How are customer service and support?

Their technical support is very good. I would rate them a four out of five.

Which solution did I use previously and why did I switch?

Most of the customers replaced Cisco.

How was the initial setup?

It is straightforward for someone with Fortinet experience. If you don't know anything about Fortinet, you can take it out of the box and plug it in.

Its deployment is usually on a location-by-location basis. Each location often takes one day for the implementation of a new data service. One person is usually enough for its deployment and maintenance.

What was our ROI?

I don't know the numbers, but it typically results in a 20% to 30% reduction in data communications costs.

What's my experience with pricing, setup cost, and licensing?

Fortinet costs are 25% lower than the high-cost provider. There is an equipment cost and a recurring monthly cost for licenses and technical support.

Which other solutions did I evaluate?

Most of the customers look at Cisco, Cisco Meraki, Palo Alto, and Fortinet. They go with Fortinet because of the best performance per dollar spent and ease of licensing and management.

What other advice do I have?

I would advise sizing the equipment appropriately to support future growth. You should look for a four to six-year life of a server. You should compare vendors for price versus performance, ease of management, ease of use, and completeness of features.

I would rate it a nine out of 10. We've had a good experience with it. There were no surprises.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Real User
Top 10
Easy to manage, improves visibility, and lowered our TCO
Pros and Cons
  • "FortiGate Secure SD-WAN includes best-of-breed next-generation firewall (NGFW) security, SD-WAN, advanced routing, and WAN optimization capabilities, delivering a security-driven networking WAN edge transformation in a unified offering."
  • "There is a lot of improvement needed with SSL-VPN."

What is our primary use case?

We are using the FortiGate firewall for multiple purposes including network antivirus, Application Control, Web Filtering, IPSec Tunnels, and SSL-VPN using soft FortiTokens.

For the past year, we have also been using this technology for Secure SD-WAN. This added a lot of value in terms of technology, such as datacenter connectivity using IPSec tunnel-added security filters, with less cost by canceling MPLS.

How has it helped my organization?

We have implemented secure SD-WAN using FortiGate firewalls in 15 locations and it is working extremely well. 

Since implementing, the total cost of ownership (TCO) has been lowered and the day-to-day security operations have been simplified through our FortiOps services. These provide cloud-based management, visibility, and automation across your Fortinet Security Fabric. It also helps to realize the operational benefits of a Fortinet-enabled Secure SD-WAN.

At the same time, cybersecurity threats have become more sophisticated and fast-moving. Fortinet offers a full range of services and subscriptions to help us simplify and make the most of your SD-WAN deployment with the lowest TCO possible.

What is most valuable?

FortiGate Secure SD-WAN includes best-of-breed next-generation firewall (NGFW) security, SD-WAN, advanced routing, and WAN optimization capabilities, delivering a security-driven networking WAN edge transformation in a unified offering. 

Fortinet Secure SD-WAN delivered the lowest total cost of ownership (TCO) per Mbps among all other vendors.

Antivirus, Application Control, Web Filtering, IPSec, and SSL-VPN are great features with the next-generation Fortinet firewall. They are all very easy to manage.

What needs improvement?

We are managing FortiGate using a FortiManager and it needs improvement with respect to the ease of administration tasks.

There is a lot of improvement needed with SSL-VPN.

Technical support could be improved.

For how long have I used the solution?

We have been using FortiGate technology for more than five years.

What do I think about the stability of the solution?

FortiGate is a very stable firewall.

What do I think about the scalability of the solution?

With respect to scalability, it's an excellent product.

How are customer service and technical support?

The customer service is good, although there is room for improvement with technical support.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented this solution with this assistance of a partner.

Which other solutions did I evaluate?

We did evaluate other products, including solutions by Cisco.

What other advice do I have?

There is always a need for improvement with any vendor.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1458159 - PeerSpot reviewer
Officer / General Manager Software R&D Laboratory at a manufacturing company with 501-1,000 employees
Real User
Easy to use with good GUI and an easy initial setup
Pros and Cons
  • "The usage in general is pretty good."
  • "The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work."

What is our primary use case?

We primarily use the solution for the VPN.

What is most valuable?

The initial setup is pretty easy, at least if you are looking to take advantage of basic functionality.

The usage in general is pretty good.

The GUI is pretty good.

What needs improvement?

The support could be improved upon somewhat.

The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work.

The command line operation is a bit out of our depth.

For how long have I used the solution?

We've been dealing with the solution for about two years.

What do I think about the stability of the solution?

The solution is quite stable. We don't have issues with bugs or glitches. For us, we haven't had problems with crashing or freezing. It's been working well for the most part.

What do I think about the scalability of the solution?

I can't speak to the scalability. I've never attempted to scale and therefore don't have a sense of how well the solution would take to it.

We have about 30 engineers that work with the solution currently. I'm not sure, however, if there are any plans to increase usage in the future.

How are customer service and technical support?

The support wasn't the best. We weren't too satisfied with the level of service we were given.

How was the initial setup?

The initial setup was very easy and straightforward. It was not complex. We do, however, use the basic functionality and therefore we don't really get into much complexity during the implementation.

The deployment itself is rather quick and we were able to get everything sorted in about one day.

What's my experience with pricing, setup cost, and licensing?

The pricing isn't too bad. Right now, we find the cost to be manageable.

What other advice do I have?

We're just a customer. We don't have a special business relationship with Fortinet.

We're a development company. We sometimes use the cloud, however, we're open to other deployment models as well.

I've found the solution to be very good. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.