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reviewer2706036 - PeerSpot reviewer
Group Manager, Information Technology at a healthcare company with 501-1,000 employees
Real User
Top 20
May 22, 2025
Offers good security and ease of use and integration
Pros and Cons
  • "It is easy to use and update the software version. It is also useful for integration with other Fortinet products, because my office and company use Fortinet solutions."
  • "Fortinet FortiGate is considered the best in the European market for security reasons."
  • "At the moment, the main concern is the pricing and the type of licensing."
  • "At the moment, the main concern is the pricing and the type of licensing. Fortinet offers different types of licensing, and my idea is that the best approach is to have only one, two, or a maximum of three types of licensing."

What is most valuable?

It is easy to use and update the software version. It is also useful for integration with other Fortinet products, because my office and company use Fortinet solutions. We are also using Fortinet FortiManager and FortiMail.

Fortinet FortiGate is considered the best in the European market for security reasons. I wouldn’t want to change to any other firewall.

What needs improvement?

At the moment, the main concern is the pricing and the type of licensing. Fortinet offers different types of licensing, and my idea is that the best approach is to have only one, two, or a maximum of three types of licensing.

What do I think about the stability of the solution?

It is very easy to use, and I don't have any issues at the moment. I also don't anticipate having any issues in the future.

There has not been any impact on my network performance by implementing SD-WAN. 

Which solution did I use previously and why did I switch?

I have only used Fortinet FortiGate.

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Which other solutions did I evaluate?

I have evaluated some options that could be tested in the future, but at this moment, I only use Fortinet FortiGate.

What other advice do I have?

Fortinet is currently one of the five top players for security firewalls.

I would rate Fortinet FortiGate an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bernard Rocke - PeerSpot reviewer
Group Head of IT at BG Gorup
Real User
Top 20
Oct 2, 2024
User-friendly and effective threat identification solution with helpful support
Pros and Cons
  • "The ease of use, concise reports, and threat identification are very user-friendly and valuable."
  • "There are no areas that need improvement at this point in time."

What is our primary use case?

Overall, we use Fortinet FortiGate IPS for group security, managing several companies across the region via a central location in Trinidad.

How has it helped my organization?

It ensures that we safeguard our environment effectively.

What is most valuable?

The ease of use, concise reports, and threat identification are very user-friendly and valuable.

What needs improvement?

There are no areas that need improvement at this point in time.

For how long have I used the solution?

I have used FortiGate IPS for about two years.

What do I think about the stability of the solution?

So far, we have had no issues with stability. 

What do I think about the scalability of the solution?

FortiGate IPS seems to grow with us as we grow. We are on the latest edition, and it is fairly easy to maintain going forward.

How are customer service and support?

I do not normally interact with customer service, yet I had a very good conversation with them the other day. I would rate the experience a ten out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

The setup was done by the infrastructure team, including four network admins and one infrastructure security person. The initial setup appears to have been straightforward based on indications.

What was our ROI?

We haven't implemented it for ROI benefits but rather for intrusion detection. It's just to make sure that we safeguard our environment.

What's my experience with pricing, setup cost, and licensing?

FortiGate is slightly more expensive. CrowdStrike is offering better rates, which is something you need to look at.

Which other solutions did I evaluate?

CrowdStrike and other vendors have more competitive pricing, and CrowdStrike is currently number one in the quadrant while FortiGate is ranked lower.

What other advice do I have?

I would recommend this solution to others because it is a good product. Overall, I would rate it nine out of ten. It ensures security and is easy to use.

I'd rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Minarto Basuki - PeerSpot reviewer
Director of Finance at Pakuwon
Real User
Top 10
Sep 25, 2024
Ensuring network protection with robust IPS solution and good training
Pros and Cons
  • "Having IPS helps in ensuring that our network is protected from potential threats, which is crucial as we implement our payment gateway."
  • "Maybe they can offer a smaller scope for a cheaper price for smaller organizations."

What is our primary use case?

Since we are going to implement a payment gateway, digitalizing our payment to the vendors, where they can upload their invoice, we think it is really necessary to upgrade our network from the potential threat. So, we use Fortinet FortiGate IPS to address this.

How has it helped my organization?

Having IPS helps in ensuring that our network is protected from potential threats, which is crucial as we implement our payment gateway.

What is most valuable?

My IT team has not had any complaints and finds Fortinet FortiGate IPS quite smooth. We also get yearly updates and training from the vendors.

What needs improvement?

Pricing is one of the factors that need improvement. Maybe they can offer a smaller scope for a cheaper price for smaller organizations.

For how long have I used the solution?

We have been using Fortinet FortiGate IPS for about three to four years.

What do I think about the stability of the solution?

I rate the stability of the solution as nine out of ten. We have not experienced any bugs, glitches, or downtime. It is stable.

What do I think about the scalability of the solution?

I rate the scalability of the solution as nine out of ten.

How are customer service and support?

I rate the customer service and support as nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup took about two to three weeks, with everything completed within one and a half to two months, considering we have multiple locations.

What about the implementation team?

My IT team, which is small (about three to five people), handled this.

What's my experience with pricing, setup cost, and licensing?

Pricing is expensive compared to other solutions. I would rate it as nine out of ten in terms of expense.

What other advice do I have?

I recommend Fortinet FortiGate IPS to others due to its stability and effectiveness.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager at Allsec Technologies Ltd
Real User
Top 10
Jun 24, 2024
Handles high traffic loads and maintains performance but lacks zero trust
Pros and Cons
    • "Zero trust could be added. Nowadays, solutions like Zscaler, Netskope, and even SecureWorks combine multiple features into a single product."

    What is our primary use case?

    We use the solution for internet restrictions, application control, and enterprise protection.

    What needs improvement?

    Zero trust could be added. Nowadays, solutions like Zscaler, Netskope, and even SecureWorks combine multiple features into a single product.

    For how long have I used the solution?

    I have been using Fortinet FortiGate SWG for ten years.

    What do I think about the stability of the solution?

    We have not encountered any breaches or incidents using the FortiGate Firewalls. The integrated prevention services are effective.

    What do I think about the scalability of the solution?

    This solution is used by two thousand to three thousand users. I rate its scalability a six to seven out of ten.

    How are customer service and support?

    Support takes time to respond.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is easy. We need to validate the difference between the existing and the new version. Some new categories may be added when we upgrade the versions; we have to recouple that whether it's like it or not.

    It takes seven days to deploy because some products require a long installation and configuration. We perform during non-production hours and validate data releases using a different process that will continue when we are updating.

    We have six members to handle the deployment.

    What was our ROI?

    FortiGate is a software solution that encompasses firewall capabilities with multiple built-in, readily usable features at one monthly pricing point. 

    What's my experience with pricing, setup cost, and licensing?

    The product pricing is moderate and competitive to Palo Alto.

    I rate the product’s pricing a six out of ten, where one is expensive, and ten is cheap.

    What other advice do I have?

    Issues with integration and other features that don't function as expected could occur. We aren't aware of these changes until we encounter problems and submit a ticket. This process is incomplete for configuring upgrades correctly.

    FortiGate handles high traffic loads and maintains performance, but we need to size it based on our business, Internet bandwidth load, or connectivity requirements when deploying multiple Fortinet FortiGate firewalls. The firewall size should match the bandwidth needs; for example, a small firewall with 300-400 Mbps central bandwidth won't suffice for 48 panels.

    Overall, I rate the solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Shehzad Ali - PeerSpot reviewer
    Information Security and Compliance Officer at Carnation
    Real User
    Top 5Leaderboard
    Jun 16, 2024
    Offers WAF and DDoS attack prevention systems and is outstandingly stable
    Pros and Cons
    • "FortiGate Next Generation Firewall has IBS/IPS systems"
    • "More SD-WAN features can be integrated into the FortiGate Next Generation Firewall"

    What is our primary use case?

    The solution is used to monitor daily network activities. FortiGate Next Generation Firewall acts as a security layer between public and private networks in our organization.

    The solution successfully mitigates all types of advanced attacks by putting our company's production servers behind the firewall using a DDoS attack prevention system and WAF. FortiGate Next Generation Firewall handles our organization's internal network security. The solution is used mainly in IT companies, just like our organization. 

    What is most valuable?

    The WAF and DDoS attack prevention system are the solution's most valuable features. FortiGate Next Generation Firewall has IBS/IPS systems, which are vital for handling cyberattacks. 

    What needs improvement?

    More SD-WAN features can be integrated into the FortiGate Next Generation Firewall. The vendor can make efforts to make the solution more budget-friendly. 

    For how long have I used the solution?

    I have been using FortiGate Next Generation Firewall for seven years. 

    What do I think about the stability of the solution?

    I would rate the stability a ten out of ten. 

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten. For each purpose, there are different products used in our company from the same vendor. For instance, our company has a dedicated subscription plan for log analytics. Fortinet should host bundle pack subscriptions for its products and add-ons. 

    There are more than 150 users of the product in our company. Our company is functional on a hybrid model for employees, and thus, there are not more than a hundred users of the solution in the office at any given time.

    Due to the aforementioned work setup, our company is exploring more scalable solutions with end-to-end security features, as many employees are working from remote locations. At our company, for end point protection we use Microsoft Defender. 

    How are customer service and support?

    At our company, we have Fortinet certified experts in-house, so most of the issues are solved without tech support from vendor. But whenever, an issue was escalated to the support team of FortiGate Next Generation Firewall, our company has received a response on time. 

    How was the initial setup?

    FortiGate Next-Generation Firewall integrates perfectly with our organization's infrastructure. Our organization is using the solution for more than six years without any integration obstacles, even while integrating to Fortinet Access Points. 

    The initial setup process is easy for the solution. There are some configurations and policies that will facilitate routing among the varying traffic, dictating what to allow or block. I would rate the initial setup a nine out of ten. The setup duration depends upon the expertise of the deployment engineer, but on average it can be finished within a day. 

    What was our ROI?

    Our investment in security through FortiGate Next Generation Firewall is worth it as there are zero complains regarding the effectiveness of it.

    What's my experience with pricing, setup cost, and licensing?

    It's an expensive solution. At our company, we updated the license every three years. I would rate the pricing a nine out of ten. Presently we are upgrading the hardware in our organization before the next license renewal date. 

    Which other solutions did I evaluate?

    In our company, we have used Sophos about six years ago. Compared to other solutions like Sophos, we found FortiGate Next Generation Firewall to be much more expensive for our organization.

    But FortiGate Next Generation Firewall has a more robust hardware and stable configuration, so our company prefers the solution over others. But as the license of the the solution is expiring soon in our company, we might explore some other firewall products from Fortinet as well. 

    What other advice do I have?

    Our company found that in comparison to Microsoft Defender for Endpoint, FortiGate Next Generation Firewall has a limited number of features and requires an ideal Fortinet environment or infrastructure to function. FortiGate Next Generation Firewall should enhance its endpoint capabilities and be less dependent on Fortinet infrastructure. The product should have cloud solution integration capabilities. 

    Since implementing FortiGate Next Generation Firewall, we have not experienced any attack or cyber threat on our company's network. With the solution, we have been able to proactively monitor the network and take preventive measures on time. Our company finds the product reliable in mitigating all kinds of threats. 

    Our company expects some AI capabilities from Fortinet solutions. I would advise FortiGate Next Generation Firewall to others as a reliable solution. I would also advise other professionals to run tests with the product as per their requirements before adopting it. The solution has excellent security policies. I would overall rate the product a nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2129880 - PeerSpot reviewer
    Head of IT at a educational organization with 51-200 employees
    Real User
    May 2, 2023
    Is easy to integrate and configure with our ERP and other applications
    Pros and Cons
    • "The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
    • "Currently, without the additional reporting module, we only have access to basic reporting."

    What is our primary use case?

    We use Fortinet FortiGate to prevent intruder connections to our internal network.

    How has it helped my organization?

    Fortinet FortiGate's unified view around network operations and security operations is good.

    The solution is easy to integrate and configure with our ERP and other applications. I am satisfied with the integrated application protection provided by Fortinet FortiGate.

    The Fortinet FortiGate 60E Series resolved the bottleneck problem and CPU usage that was previously experienced with the 60D Series. Now, our employees can check their emails without encountering any bottleneck issues, and the CPU usage remains stable at around 50 percent.

    We are satisfied with the ability to remediate threats more quickly.

    We are pleased with the amount of time saved in detecting our mean time.

    What is most valuable?

    The signature database and zero-day detection are Fortinet FortiGate's most valuable features.

    What needs improvement?

    The Fortinet FortiGate 60D Series poses a problem by causing a bottleneck when several users access their emails simultaneously, as the device consistently consumes 90 percent of the CPU resources.

    The reporting could be improved. Currently, without the additional reporting module, we only have access to basic reporting. However, reporting is crucial for network security, and it should be included as a standard feature.

    The price and technical support have room for improvement.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for three years.

    How are customer service and support?

    The local vendor support needs improvement.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    Previously, I have utilized few other brands of NG Firewalls, which offer certain advantages. However, when comparing their price and performance to that of Fortinet FortiGate, Fortinet proves to be a strong competitor.

    How was the initial setup?

    The time required for a basic deployment is roughly three weeks, whereas a full deployment involving customizations and optimization of rules and policies may take up to two and a half months.

    What was our ROI?

    We experienced a return on our investment, however, when it comes to security, it is challenging to determine a precise value.

    What's my experience with pricing, setup cost, and licensing?

    The price is high compared to some of the other solutions.

    What other advice do I have?

    I give Fortinet FortiGate an eight out of ten.

    We saw time to value within the first month of using Fortinet FortiGate.

    We deployed Fortinet FortiGate in one location and the maintenance was mostly handled by internally and sometimes a third party.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    FirasHamdan - PeerSpot reviewer
    Information Technology Manager at Petra
    Real User
    Apr 17, 2023
    Reliable with lots of features and good security
    Pros and Cons
    • "The wireless control is helpful."
    • "The pricing could always be better."

    What is our primary use case?

    We primarily use the solution for security purposes and for UTM web profile applications.

    What is most valuable?

    There are a variety of features on offer. 

    It helps protect endpoints. 

    The wireless control is helpful.

    It is scalable and extends well.

    The solution is stable and reliable.

    Technical support is helpful and responsive.

    What needs improvement?

    The pricing could always be better. It is very expensive. 

    We'd like to see Fortgate include WAF services.

    The maintenance of the product can be a bit difficult. 

    For how long have I used the solution?

    I've been working with the solution for ten years. 

    What do I think about the stability of the solution?

    The solution is pretty stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    This is a scalable product. 

    How are customer service and support?

    Technical support is very good. They are easy to work with. We've been satisfied with the level of support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I've also used Sophos and CyberArk. Sophos has a few more services, such as WAF services.

    How was the initial setup?

    The initial setup is moderate. It depends on the client's requirements.

    We typically can deploy the solution within two or three days. We have a security engineer that handles the initial setup.

    It does require some maintenance, and that can be a bit difficult. 

    What about the implementation team?

    We implement the solution for our clients. 

    What was our ROI?

    We have witnessed a bit of an ROI, even though it is an expensive solution. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is quite pricey.

    What other advice do I have?

    I am an end-user and work in configuration and support for a partner.

    I'm working with the latest version of the solution.

    Overall, I would rate the solution ten out of ten. I am very satisfied with the product as a whole. I'd recommend the solution to others. It's easy to start working with it. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Esubalew-Berihun - PeerSpot reviewer
    Network Engineer at Ahad
    Real User
    Apr 11, 2023
    Easy to manage with reasonable pricing and good monitoring
    Pros and Cons
    • "The reporting and monitoring are very good."
    • "We'd like more management across other integrations."

    What is our primary use case?

    We primarily use the solution for security purposes. We use it as a firewall for protection. 

    How has it helped my organization?

    It helps protect our users, and we are able to initiate our own policies. It also provided good visibility and reporting. 

    What is most valuable?

    The management is very easy.

    It offers very good security features. 

    The reporting and monitoring are very good.

    We can integrate the solution very well with other Fortigate solutions. 

    It's stable and reliable.

    The solution can scale. 

    Pricing is reasonable. 

    What needs improvement?

    We do not need any other features.

    We'd like more management across other integrations. It would be ideal if it could centralize the management, and we could therefore manage all solutions under Fortinet instead of managing everything individually.

    In some cases, depending on the module and the age, performance could be better.

    For how long have I used the solution?

    I've been using the solution for three years. 

    What do I think about the stability of the solution?

    The solution is very scalable and reliable. There are no bugs or glitches. 

    What do I think about the scalability of the solution?

    We have 800 end users, approximately.

    The solution is scalable. 

    How are customer service and support?

    Technical support has been fine. However, we haven't really dealt with them too much. We haven't had any critical issues. 

    Which solution did I use previously and why did I switch?

    We also use other Fortinet products, including the NFGW.

    We also work with Cisco devices and solutions. 

    We have worked with Palo Alto in the past. It has a pretty good performance. 

    In the end, we moved to Fortinet as the cost was very good. 

    How was the initial setup?

    The solution is very simple. The process is easy to understand. It's not complex at all. 

    I helped deploy the solution. We had to integrate it with internal and external firewalls. 

    We had the full functionality in place within five days. We had five people managing the deployment process. 

    What about the implementation team?

    I integrated the solution myself without outside help.

    What's my experience with pricing, setup cost, and licensing?

    The cost of the solution is reasonable. 

    What other advice do I have?

    I'm an end-user.

    I'd rate the solution nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.