We primarily use the solution for security purposes. We use it as a firewall for protection.
Network Engineer at Ahad
Easy to manage with reasonable pricing and good monitoring
Pros and Cons
- "The reporting and monitoring are very good."
- "We'd like more management across other integrations."
What is our primary use case?
How has it helped my organization?
It helps protect our users, and we are able to initiate our own policies. It also provided good visibility and reporting.
What is most valuable?
The management is very easy.
It offers very good security features.
The reporting and monitoring are very good.
We can integrate the solution very well with other Fortigate solutions.
It's stable and reliable.
The solution can scale.
Pricing is reasonable.
What needs improvement?
We do not need any other features.
We'd like more management across other integrations. It would be ideal if it could centralize the management, and we could therefore manage all solutions under Fortinet instead of managing everything individually.
In some cases, depending on the module and the age, performance could be better.
Buyer's Guide
Fortinet FortiGate
June 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is very scalable and reliable. There are no bugs or glitches.
What do I think about the scalability of the solution?
We have 800 end users, approximately.
The solution is scalable.
How are customer service and support?
Technical support has been fine. However, we haven't really dealt with them too much. We haven't had any critical issues.
Which solution did I use previously and why did I switch?
We also use other Fortinet products, including the NFGW.
We also work with Cisco devices and solutions.
We have worked with Palo Alto in the past. It has a pretty good performance.
In the end, we moved to Fortinet as the cost was very good.
How was the initial setup?
The solution is very simple. The process is easy to understand. It's not complex at all.
I helped deploy the solution. We had to integrate it with internal and external firewalls.
We had the full functionality in place within five days. We had five people managing the deployment process.
What about the implementation team?
I integrated the solution myself without outside help.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is reasonable.
What other advice do I have?
I'm an end-user.
I'd rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Engineer at Hilton Worldwide
A next-generation firewall solution with a useful FortiManager feature
Pros and Cons
- "Whenever I need something, Fortinet improves and updates the software for me."
- "Fortinet FortiGate is scalable; if you are familiar with it, you can work from anywhere and do whatever you want, and it is very easy to scale."
What is our primary use case?
We use Fortinet FortiGate for VPN. We connect the branches together for the HQ. That's why we are using the VPN, and we publish some of the websites in the HQ, and the users can access that website from outside with the two-factor authenticator and a token key. We are using FortiGate to control the connection between the branches. But, for the software, we are using this to collect the data to extract reports.
What is most valuable?
I like FortiManager.
What needs improvement?
Improvements depend on your specific needs. Currently, it meets my requirements. Whenever I need something, Fortinet improves and updates the software for me.
For how long have I used the solution?
I have been working with Fortinet FortiGate for about ten years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
On a scale from one to five, I would give its stability a five.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable. If you are familiar with it, you can work from anywhere and do whatever you want. It is very easy to scale. We have about 500 users in our organization. It is not only engineering and not IT because we publish many websites from HQ to other branches. End-users use the Fortinet username and password to log in with two-factor authentication and the token.
How are customer service and support?
Technical support is good.
On a scale from one to five, I would give technical support a five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was very easy. We had two third-party members and four of my team members implement this solution. It took us five to six days to install and deploy both the software and hardware. For the software alone, it took us about two days to implement. You need two people to manage and maintain this solution.
What about the implementation team?
We had a third-party company help us with this implementation. They came and did the first setup, and after that, I followed the technical support from Fortinet.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are acceptable. I think it's cheaper than Cisco. We pay for the license on a yearly basis.
What other advice do I have?
On a scale from one to ten, I would give Fortinet FortiGate a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
June 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
Network Solutions Architect at Yazata Solutions
SSL proxy makes URL filtering easier because the encryption is done before the packet ever leaves
Pros and Cons
- "FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
- "FortiGate firewalls pay for themselves."
- "My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint."
- "My only complaint about FortiGate is a lack of QinQ VLAN tunneling."
What is our primary use case?
We use FortiGate for security. Some clients use the whole Fortinet solution, including FortiSwitch, FortiAP, and FortiExtender, but FortiGate is my bread and butter.
We have a hybrid deployment. A lot of it is onsite, and we have data center collocations. Some customers do collocations with us, but others request connectivity to Azure or another cloud services provider. Fortinet has plugins for Azure, AWS, or Google that make it easy to configure VPNs out of the data center or off-site.
Typically, we stick with Azure because their support is better, but we do have a handful of customers that choose AWS. We have the solution deployed across Canada. One of our biggest customers is a retail company with many little stores under their umbrella. We cover everything from British Columbia to a couple of sites in Newfoundland. I estimate that we have around 1,200 users.
How has it helped my organization?
We need to allow a set of websites or block another set. FortiGate gives us the ability to do it based on URL domain. It's so much easier because you input the domain microsoft.com instead of adding the specific URL. Other firewalls can't do that the way FortiGate does. It helps us with compliance and security.
What is most valuable?
FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol.
Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features.
What needs improvement?
My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint.
For how long have I used the solution?
I've been using Fortinet solutions for about four or five years now.
What do I think about the stability of the solution?
I think FortiGate is going to be around forever. If I don't see their stock price double in the next two years, I'm going to be surprised. I think it's a very underrated solution.
What do I think about the scalability of the solution?
Scaling up only requires adding a router. Once you have your network in place and a basic template, you buy another router and add it to the mix. It's incredibly easy to add and configure devices.
How are customer service and support?
I rate Fortinet support 10 out of 10. The support gets better as you get more certifications. I'm trying to get my certification to see how much better it can be. With an NSE 7 certification, you can contact Tier 3 support directly. I'm already getting my cases resolved in 24 to 48 hours using Tier 1 and 2 support.
Which solution did I use previously and why did I switch?
We used Juniper firewalls in the past. The two solutions are similar in terms of features, but Fortinet blew it out of the water with regards to pricing and user-friendliness.
The main difference is CLI versus GUI. You have to know what you're doing on a Juniper because it's all command-line based, but Fortinet is 99 percent GUI-based. You log in to Fortinet and check off what you want to allow or block.
How was the initial setup?
Our biggest Fortinet solution was 500 plus retail sites. This customer chose the whole nine yards, including FortiGate, FortiSwitch, FortiAPs, and the FortiExtender, which is the LTE router.
I made the templates for the configuration for our bottom tiers because they were the ones rolling them out. I made a standard template config and wrote notes specifying necessary changes for each site.
The primary difficulty was trying to understand our customer's requirements and concerns because they were with an old provider. The provider had a lot of things on-site that weren't necessary. Deploying the Fortinet solution itself wasn't hard.
Getting there was hard because we had to sit down with the customer and their tech team to determine what was needed because they had old Cisco routers. That took about three weeks and required a lot of on-site visits, but it wasn't hard to deploy the solution once we got an understanding of the requirements was not hard.
We trained the customers to manage and maintain the solution themselves. The only maintenance we do is emailing them monthly when we get notifications from Fortinet about router upgrades. You can configure it and then forget it.
What about the implementation team?
We are the integrator/consultant for the solution. We are the one in between the client and the internet service provider.
What was our ROI?
FortiGate firewalls pay for themselves. We bought our first FortiGate when they came out with the 50Fs and thought we would never see the return on investment. However, they paid for themselves because we rent them out, and customers loved them so much that we just retired our Juniper and Cisco solutions.
What's my experience with pricing, setup cost, and licensing?
Fortinet's pricing is more straightforward than other solutions. If Fortinet doesn't stick out when you're searching for a solution, you are a glutton for punishment. You only need to know two things when purchasing a Fortinet solution: your total bandwidth and bandwidth at the site. You need to estimate the future bandwidth with other solutions if your customer plans to upgrade.
You have to consider whether you'll need to resell your licenses or wait until they expire and get new ones. You need to worry about out-of-pocket costs with other solutions, but you could pay for a higher-tier Fortinet license. You don't need to worry about it for 10 years and still be under budget.
Fortinet encourages people to buy their base product and then add what they need. That mentality goes a lot farther in the game because it affords people security. That's how they got into the market and became so competitive.
Which other solutions did I evaluate?
We evaluated Meraki, Dell's old SD-WAN, and Cisco's Viptela. Price and flexibility were the main factors. Viptela, Juniper, and others make it so hard to pick a solution. You have to be highly specific about what you want, including the amount of bandwidth and encryption level at every site. You have to pick a different router per site, depending on your functionality and requirements.
What other advice do I have?
I rate FortiGate 10 out of 10. It's a tremendous little firewall. It takes care of all your security concerns. When people say, "I need to make my organization more secure," the first thing that comes to mind is Fortinet. Everyone is talking about Cisco, Juniper, Palo Alto, and Check Point but overlooking Fortinet, which is a relatively new player in the game.
Fortinet's next-generation firewall is more affordable and user-friendly. They also have an extensive knowledge base online. Good luck finding that community support on a Palo Alto, Cisco, or Juniper website without paying.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer:
Network admin at Penobscot Valley Hospital
An easy-to-use product that does a lot for you and allows you to be independent
Pros and Cons
- "It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall. You don't need to pay some other company for another product to do that for you. The firewall can do that for you. So, it's an easy-to-use product for people to be independent. They don't need to rely on other vendors to do what the firewall can do. They can do everything."
- "Fortinet has got great firewalls; they do everything, from FortiTokens for two-factor to IPsec VPNs and SSL VPNs, with a great GUI that makes it easy to use while the support is great."
- "I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
- "If anything, they can support a user a little bit better."
What is most valuable?
It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall. You don't need to pay some other company for another product to do that for you. The firewall can do that for you. So, it's an easy-to-use product for people to be independent. They don't need to rely on other vendors to do what the firewall can do. They can do everything.
The GUI is good. I'm really happy with the ease of use of the firewall. Fortinet's support is also great.
What needs improvement?
I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself.
For how long have I used the solution?
I've had different models of Fortinet since 2009. They all are physical appliances. I had 300As, and now I'm on 300Ds. I've got a remote site with a different model, which probably is 60F. They are great little firewalls, and for bigger size places, they have 300 models.
I don't have virtual appliances. I don't have a virtual infrastructure. I have an older virtual environment with Hyper-V, and the servers are not up-to-date. It was a money thing. So, it was better to go with the appliance itself.
What do I think about the stability of the solution?
I'm happy with what they got. It is a great product. Sometimes, you're going to get a lemon—the way it initially happened with FortiAuthenticator 300F—but that doesn't happen very often.
If there is a problem, the next business day, they send it and get the replacement, and they help me configure it.
What do I think about the scalability of the solution?
In terms of its users, everybody uses the firewall because they're going out. That's our egress point. So, there are about 20 users for that. We have a dozen IPsec tunnels with which we connect to different companies. So, security is a big part of it. I also have a remote location with about 10 users who use a different firewall.
We probably won't be increasing its usage. Now that I got Authenticator, it nicely compliments the Fortinet firewall. The size of the company isn't going to grow any more than what it is. So, we're good.
How are customer service and support?
Their support is great, but it also depends on who you get for support. From the support perspective, they can help you do it yourself, which is always more beneficial to both parties. They can stop being so time-sensitive about the call duration and let a user help himself a little bit more.
It takes time to study this stuff, and I don't always have time to do it. So, I'm looking for a quick answer because I get interrupted all the time during work. I don't always have the time to study something and figure it out. So, I have to call them, but I don't always get somebody who really knows what they are doing. They don't know deep enough to help you. They're troubleshooting with you, and that's the difference between Level 1 and Level 2 support.
Which solution did I use previously and why did I switch?
When I first got here in this job in 2007, they had Cisco ASA Firewall, but it was too cryptic. You had to enter all these CLI commands for a configuration. It also didn't do everything that Fortinet could do. It was very limited, and it wasn't easy to use. I know what I want to do, and I don't have to learn a special language in order to do it. I just want to be able to use some basic programming code that they have put into the firewall and use the GUI interface with it to actually visualize what I am looking at. Some of the Cisco products are not visual enough. That was one of the reasons I stayed away from it. Cisco is also very high-priced. They price themselves out of business a lot of times for equipment, but Fortinet is just great.
I've also used SonicWall before. It was okay, but it is better for bigger places. I was looking for a midrange-size firewall for a couple of hundred users, and I felt Fortinet was the right fit.
How was the initial setup?
Its deployment and maintenance are easy.
What about the implementation team?
I pretty much used the support from Fortinet to do it. They're good about their support. I did it myself by being a nuisance to Fortinet. I kept calling them to ask questions. They had to remote on to it and see you do something you don't know how to do.
What's my experience with pricing, setup cost, and licensing?
It was probably about $2,500 per firewall. It was all included. It included support, services, threat management software, and 24/7 FortiCare on it. Cisco products are more expensive.
What other advice do I have?
Fortinet has got great firewalls. They do everything. They do FortiTokens for two-factor. They do the IPsec VPNs, SSL VPNs. They have a great GUI for you to know, but you still got to know the CLI commands.
I would rate it a 10 out of 10. It does its job, and it is easy to use. The support is great.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief of Technical Department at a tech services company with 51-200 employees
Enables efficient and fast task configuration with extensive options for problem-solving
Pros and Cons
- "The configuration possibilities that Fortinet FortiGate provides are extensive, and the task configuration activity is fast and efficient for me."
What is our primary use case?
My use case for Fortinet FortiGate involves different plans and consulting in the retail area, and I utilize it in various press scenarios.
What is most valuable?
The configuration possibilities that Fortinet FortiGate provides are extensive, and the task configuration activity is fast and efficient for me. My group in the office has ten years of experience with Fortinet FortiGate, and we utilize AI services that help with problem-solving. EER represents a ten-year experience, and we have certified five people in Fortinet FortiGate.
What needs improvement?
I don't know how Fortinet FortiGate can be improved; I find it comfortable and appreciate it as it is.
For how long have I used the solution?
I have used the Fortinet FortiGate solution for three years and a different firewall for more than ten years.
What do I think about the stability of the solution?
Stability is important, and I can be contacted via email for further details.
What do I think about the scalability of the solution?
My experience with the SD WAN capabilities includes working with more than one company, including a small company and a big company with users ranging from twenty to nine hundred. The users can see the tracking.
How are customer service and support?
I rate the support of Fortinet as internal departmental support, which helps me, although I have no other experience.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
The pricing for Fortinet FortiGate is good; it's a competitive price.
Which other solutions did I evaluate?
I find Fortinet FortiGate preferable over Cisco for firewall solutions. Fortinet FortiGate works well for me, while Cisco does not work for me anymore.
What other advice do I have?
I am the chief of the technical department and provide support. I rate Fortinet FortiGate a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Group Manager, Information Technology at a healthcare company with 501-1,000 employees
Offers good security and ease of use and integration
Pros and Cons
- "It is easy to use and update the software version. It is also useful for integration with other Fortinet products, because my office and company use Fortinet solutions."
- "Fortinet FortiGate is considered the best in the European market for security reasons."
- "At the moment, the main concern is the pricing and the type of licensing."
- "At the moment, the main concern is the pricing and the type of licensing. Fortinet offers different types of licensing, and my idea is that the best approach is to have only one, two, or a maximum of three types of licensing."
What is most valuable?
It is easy to use and update the software version. It is also useful for integration with other Fortinet products, because my office and company use Fortinet solutions. We are also using Fortinet FortiManager and FortiMail.
Fortinet FortiGate is considered the best in the European market for security reasons. I wouldn’t want to change to any other firewall.
What needs improvement?
At the moment, the main concern is the pricing and the type of licensing. Fortinet offers different types of licensing, and my idea is that the best approach is to have only one, two, or a maximum of three types of licensing.
What do I think about the stability of the solution?
It is very easy to use, and I don't have any issues at the moment. I also don't anticipate having any issues in the future.
There has not been any impact on my network performance by implementing SD-WAN.
Which solution did I use previously and why did I switch?
I have only used Fortinet FortiGate.
Which other solutions did I evaluate?
I have evaluated some options that could be tested in the future, but at this moment, I only use Fortinet FortiGate.
What other advice do I have?
Fortinet is currently one of the five top players for security firewalls.
I would rate Fortinet FortiGate an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Marketing Executive at a tech services company with 1-10 employees
Reliable with enhanced threat detection with effective content filtering
Pros and Cons
- "FortiGate's threat detection capability is excellent."
- "I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting within a single box."
What is our primary use case?
We are using the FortiGate Next Generation Firewall, and we are also providing this solution to our customers.
How has it helped my organization?
Customer is investing in this solution. We have observed a reduction in order value costs, approximately one lakh rupees per order, which contributes to reducing overall security costs.
What is most valuable?
In our territory, the most usable features include WAP content filtering, which is more utilized than IDS, sandbox license, and multiple internet connectivity. These are the primary features we are offering as a solution.
FortiGate's threat detection capability is excellent. Compared to other solutions, FortiGuard Lab has a very high capacity to detect malware and malicious content.
What needs improvement?
I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting within a single box.
For how long have I used the solution?
We have been working with FortiGate Next Generation Firewall for the last ten years.
What do I think about the stability of the solution?
It's reliable and works well within our needs.
What do I think about the scalability of the solution?
FortiGate is scalable. That said, you must change the hardware to scale in capacity.
How are customer service and support?
Technical support has improved over the last two or three years, as Fortinet now operates 24/7 support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have also worked with SonicWall. Compared to SonicWall, FortiGate allows us to make a DNS server, which SonicWall cannot do. SonicWall offers the advantage of providing a free reporting solution.
What's my experience with pricing, setup cost, and licensing?
The price is very aggressive in India as India is a rapidly growing market, the original equipment manufacturer offers competitive pricing.
Which other solutions did I evaluate?
We have evaluated other solutions like SonicWall and Sophos.
What other advice do I have?
For very small companies, with five to ten users and where cost is a concern, I would not recommend going with FortiGate.
If only cost is a concern, then it would not be recommended. It is a little bit expensive - the entry-level model is the FZ FortiGate. At the same time, Sophos XZ 86 is an entry-level model, which is more suitable for very small networks.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Graduate Teaching Assistant at a university with 5,001-10,000 employees
Easy to use and checks the access control as a firewall
Pros and Cons
- "The solution is easy to use and checks the access control as a firewall."
- "Fortinet FortiGate SWG can't be used on its own, and you have to get FortiAnalyzer."
What is our primary use case?
We used the solution for the client environment.
What is most valuable?
The solution is easy to use and checks the access control as a firewall. We did not face any challenges while integrating the solution into our infrastructure. Fortinet FortiGate SWG is easy to use.
What needs improvement?
Fortinet FortiGate SWG can't be used on its own, and you have to get FortiAnalyzer.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for three years.
What do I think about the stability of the solution?
Fortinet FortiGate SWG is a very stable solution.
What do I think about the scalability of the solution?
Fortinet FortiGate SWG is a scalable solution.
How was the initial setup?
The solution's initial setup is simple once you get a hang of it. All the documentation is available to help with the setup.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consultant at a tech consulting company with 10,001+ employees
Enables organizations to prevent access to classified IP addresses and protects environments from attacks
Pros and Cons
- "The solution protects the environment from internal and external threats."
- "Two-way inspections are not possible in FortiGate."
What is our primary use case?
We use the solution for a large government customer. We helped them migrate from Check Point to Fortinet FortiGate. The customer had a lot of applications that are accessed by HTTPS. It was necessary to put some protection in place to prevent certain internet access. They have a reverse proxy published behind FortiGate. The reverse proxy balances the servers.
FortiGate uses IPS profiles for the reverse proxy. The operation system is Linux, and the server is Apache with HTTPS of medium, high, and critical severity. FortiGate is used to inspect the connections between the servers and the customers. It is used to protect the environment.
What is most valuable?
We use .NET services to block IPs. We use the tool’s features to prevent access to classified IP addresses. We use ISDB to prevent network access to malware, botnet, BitTorrent networks, and mining for cryptocurrencies.
We prevent access to certain classified addresses to stop attackers from understanding our environment. Attackers try to study the environment to explore its vulnerabilities and attack us. The solution protects the environment from internal and external threats.
What needs improvement?
Our customers have a specific application for two-way inspection. Two-way inspections are not possible in FortiGate. It is usually available in load-balancing solutions like F5. It would be a good improvement if the product provides two-way inspection features in the next release.
For how long have I used the solution?
I have been using the solution for five years.
How are customer service and support?
The support is good. We need to raise specific tickets for specific problems. If we have any issues, the team helps us solve them.
How would you rate customer service and support?
Positive
How was the initial setup?
It is easy to deploy the solution. The configuration of the firewall is simple.
What was our ROI?
The protection of the customers’ networks is our return on investment. The integration with FortiAnalyzer allows us to see the traffic and perform troubleshooting. Creating a profile with IPS does not require many steps. The level of protection provided by the tool is better than other vendors.
Which other solutions did I evaluate?
Fortinet FortiGate is better compared to Check Point.
What other advice do I have?
Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager at Allsec Technologies Ltd
Handles high traffic loads and maintains performance but lacks zero trust
Pros and Cons
- "Zero trust could be added. Nowadays, solutions like Zscaler, Netskope, and even SecureWorks combine multiple features into a single product."
What is our primary use case?
We use the solution for internet restrictions, application control, and enterprise protection.
What needs improvement?
Zero trust could be added. Nowadays, solutions like Zscaler, Netskope, and even SecureWorks combine multiple features into a single product.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for ten years.
What do I think about the stability of the solution?
We have not encountered any breaches or incidents using the FortiGate Firewalls. The integrated prevention services are effective.
What do I think about the scalability of the solution?
This solution is used by two thousand to three thousand users. I rate its scalability a six to seven out of ten.
How are customer service and support?
Support takes time to respond.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy. We need to validate the difference between the existing and the new version. Some new categories may be added when we upgrade the versions; we have to recouple that whether it's like it or not.
It takes seven days to deploy because some products require a long installation and configuration. We perform during non-production hours and validate data releases using a different process that will continue when we are updating.
We have six members to handle the deployment.
What was our ROI?
FortiGate is a software solution that encompasses firewall capabilities with multiple built-in, readily usable features at one monthly pricing point.
What's my experience with pricing, setup cost, and licensing?
The product pricing is moderate and competitive to Palo Alto.
I rate the product’s pricing a six out of ten, where one is expensive, and ten is cheap.
What other advice do I have?
Issues with integration and other features that don't function as expected could occur. We aren't aware of these changes until we encounter problems and submit a ticket. This process is incomplete for configuring upgrades correctly.
FortiGate handles high traffic loads and maintains performance, but we need to size it based on our business, Internet bandwidth load, or connectivity requirements when deploying multiple Fortinet FortiGate firewalls. The firewall size should match the bandwidth needs; for example, a small firewall with 300-400 Mbps central bandwidth won't suffice for 48 panels.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
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