The main work for Fortinet FortiGate is the SD WAN solution. They have a good SD WAN solution with the FortiAnalyzer and FortiManager. The company has more than one site, forty-five sites, so we need to connect it altogether.
Network Administrator at a recruiting/HR firm with 51-200 employees
Has simplified connectivity and configuration management across multiple sites
Pros and Cons
- "The benefits Fortinet FortiGate provides include easy connectivity, user-friendliness, scalability, and easy configuration management."
- "I believe Fortinet can make Fortinet FortiGate better with reduced costs, free certification, and improved security."
What is our primary use case?
What is most valuable?
The main feature in Fortinet FortiGate is the SD WAN functionality. Based on my experience, it was very easy to integrate Fortinet FortiGate with SD WAN. The benefits Fortinet FortiGate provides include easy connectivity, user-friendliness, scalability, and easy configuration management.
What needs improvement?
I believe Fortinet can make Fortinet FortiGate better with reduced costs, free certification, and improved security.
For how long have I used the solution?
My experience with Fortinet FortiGate is approximately five to six months.
Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiGate as eight because there are other solutions that are more secure and more capable.
What do I think about the scalability of the solution?
When talking about scalability for Fortinet FortiGate, I would rate it as nine or higher.
How are customer service and support?
We have not needed technical support from Fortinet until now.
Which solution did I use previously and why did I switch?
We moved to another vendor. We first moved to Cisco firewall, and then about six months ago, we moved to Fortinet FortiGate.
How was the initial setup?
The initial setup for Fortinet FortiGate was simple. We worked with another vendor, and it was easy to configure and migrate with our current infrastructure.
What about the implementation team?
We implemented through a vendor, through a third party.
What was our ROI?
There is a feature inside Fortinet FortiGate for AI and ML.
What's my experience with pricing, setup cost, and licensing?
The Sophos XG was only for one branch. We mainly have a HQ Cisco Firepower FMC. I believe Fortinet FortiGate is easier.
Which other solutions did I evaluate?
There is a feature inside Fortinet FortiGate for AI and ML.
What other advice do I have?
It is acceptable for my feedback about Fortinet FortiGate on PeerSpot to be with my personal name as a personal opinion without contact details or company name.
I am interested in being a reference for the vendor for Fortinet FortiGate, and it would be fine if the vendor contacts me with questions about my review.
In the future, I might have colleagues who can provide reviews about Fortinet FortiGate.
We plan to work with Fortinet Unified Sassy. I can recommend Fortinet FortiGate to other users.
I rate Fortinet FortiGate a nine out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Offers comprehensive features for outbound traffic management and high availability at reasonable cost
Pros and Cons
- "Fortinet FortiGate provides combined features that other firewalls do not offer, offering a full package cost-effective manager with all integration supported."
- "When they release security updates, functionality needs to be cross-checked thoroughly."
What is our primary use case?
Fortinet FortiGate provides combined features. Some firewalls do not provide many features, but Fortinet FortiGate provides them at a reasonable price. Their pricing has been increasing over time. We can have a low-cost solution with all integration supported, providing a full package cost-effective manager. The solution offers SD-WAN capability, web filtering, application filtering, WAF, and authentication features. Most customers use Fortinet FortiGate for internet facility and outbound traffic. They implement it in high availability mode on their data center side and at the perimeter level.
What is most valuable?
Fortinet FortiGate provides combined features that other firewalls do not offer. The solution offers these features at a reasonable price, though prices have been increasing over time. They provide a low-cost product with all integration supported, offering a full package cost-effective manager. Most customers use Fortinet FortiGate for internet facility and outbound traffic.
What needs improvement?
When they release security updates, functionality needs to be cross-checked thoroughly. The firmware updates and patch updates for particular issues can affect other features. Patch testing should be more comprehensive before deployment. The solution could be improved compared to higher-end products in the Fortinet FortiGate line.
For how long have I used the solution?
I have been using FortiGate for more than 15 years.
What do I think about the stability of the solution?
For stability, Fortinet FortiGate scores eight out of ten with mature versions. However, when dealing with vulnerabilities and security updates, performance can be affected at the application level and other functionalities. With mature OS versions, the stability rating remains above eight, but during vulnerability and security issues, the rating drops to six or seven. This sometimes requires seeking alternative solutions rather than patching.
How are customer service and support?
The customer service is good. They can easily identify issues and provide solutions efficiently when dealing with bugs.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously worked with Aruba Instant.
How was the initial setup?
The initial setup is easy to implement.
What about the implementation team?
Implementation was done through an implementer.
What's my experience with pricing, setup cost, and licensing?
FortiGuard is included in the setup. When deploying Fortinet FortiGate, it is recommended to check which functionalities are required and enable only those needed. This approach ensures optimal performance from the Fortinet FortiGate firewall.
Which other solutions did I evaluate?
There are other providers available such as Sophos that provide similar features at a lower cost. However, for stability, Fortinet FortiGate provides combined features in a cost-effective manner.
What other advice do I have?
The solution is primarily used for data center solutions, specifically for NGFW and authentication. Most customers use Fortinet FortiGate for internet facility and outbound traffic. The SD-WAN features are commonly used for connectivity, and the bandwidth and ISP connectivity performance is good. There have been no issues with VPN connectivity for site-to-site connections. Multiple load balancing mechanisms show good performance. On a scale of 1-10, this solution receives a rating of 8.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Commercial Manager at IT-Experience
Monitors systems effectively and integrates security devices seamlessly
Pros and Cons
- "The main benefits of Fortinet FortiGate are security and the ability to manage all information throughout the company, including managing all data inside the company to prevent intrusions from outside."
- "They could enhance their support in different ways, such as having technical support available during night hours."
What is our primary use case?
The main use case for Fortinet FortiGate is to monitor different systems of our customers. The solution handles the security of the company, manages VPNs, handles inside security, and integrates with NAC solutions while integrating every security device inside the company to ensure data protection. We are utilizing Fortinet FortiGate's SD-WAN capabilities. The network performance is handled effectively by the Fortinet FortiGate solution, and depending on the capacity of the solution, it can manage all traffic inside the company.
What is most valuable?
The main benefits of Fortinet FortiGate are security and the ability to manage all information throughout the company. This includes managing all data inside the company to prevent intrusions from outside.
What needs improvement?
There is always room for improvement. They could enhance their support in different ways, such as having technical support available during night hours.
For how long have I used the solution?
I have used the Fortinet FortiGate solution for about seven to eight years.
What do I think about the stability of the solution?
Fortinet FortiGate is very stable. We have experienced no problems with the hardware, updated software, or management of the solution, with stability over 99%, making it a very good solution for us.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The Fortinet FortiGate service is very good in Chile, making it difficult to improve upon.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use both Fortinet solutions and Cisco solutions, depending on customer needs. The primary difference between Fortinet FortiGate and Cisco's firewall is pricing, with Cisco being more expensive.
How was the initial setup?
It is a medium-sized deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive at this moment, and customers recognize that Fortinet solutions offer good pricing while providing a very good product. The stability is excellent for customers, and the capacity to integrate different solutions of the same brand is also very good.
Which other solutions did I evaluate?
They use other products to integrate information with different brands, including the NAC solution, which can be used for every brand in the market since it's based on the SNMP protocol.
What other advice do I have?
We are not currently using the Fortinet FortiGate's data center solution. We are not using any AI or machine learning enhanced services at this moment as it's very new in Chile. Overall, I would rate Fortinet FortiGate a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at Lantec
Provides good value for money and improves performance
Pros and Cons
- "The best feature of Fortinet FortiGate is value for money."
- "The best feature of Fortinet FortiGate is value for money. It is very easy to deploy and scale. It saves us costs and increases bandwidth throughput."
- "We have never encountered any issues with it. The price and deployment part of Fortinet FortiGate is good, but it can always be better."
What is our primary use case?
We use Fortinet FortiGate as a border firewall and in the middle network for segmentation. It is used for inspecting security traffic from users.
What is most valuable?
The best feature of Fortinet FortiGate is value for money. It is very easy to deploy and scale.
It saves us costs and increases bandwidth throughput.
What needs improvement?
We have never encountered any issues with it. The price and deployment part of Fortinet FortiGate is good, but it can always be better.
For how long have I used the solution?
I have been working with Fortinet solutions for about five years. We work with Fortinet FortiGate next-generation firewall, FortiAnalyzer, FortiManager, and sometimes FortiSwitch. We work with Fortinet FortiGate's hardware and virtual appliance solution.
What do I think about the stability of the solution?
Fortinet FortiGate is stable since we use HA availability solutions.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable.
How are customer service and support?
I would rate technical support from Fortinet a ten out of ten, the best.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Cisco Firepower and Juniper SRX, and a little bit of Check Point too. We switched to Fortinet FortiGate because of the best pricing.
How was the initial setup?
Fortinet FortiGate has an easy setup.
We bought it from Azure Marketplace, not AWS.
What about the implementation team?
We used an integrator for the deployment.
What's my experience with pricing, setup cost, and licensing?
Its price is good.
What other advice do I have?
I would rate Fortinet FortiGate a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director of Infrastructure at a manufacturing company with 201-500 employees
Enhance reporting and operational efficiency with detailed insights
Pros and Cons
- "FortiAnalyzer's capability to provide detailed reporting based on various criteria is highly valuable."
- "Like any hardware, it has finite scalability restrictions."
What is our primary use case?
I use FortiAnalyzer for reporting. It provides log management solutions for my enterprise, which is in the manufacturing sector.
What is most valuable?
FortiAnalyzer's capability to provide detailed reporting based on various criteria is highly valuable. It allows for better log management in my enterprise. The IPS functionality and the reporting capabilities of FortiAnalyzer also help in maintaining efficient operations.
For how long have I used the solution?
I have around three years of experience with Fortinet solutions.
What do I think about the stability of the solution?
The solution has been very stable.
What do I think about the scalability of the solution?
I must select the right size firewall to match my traffic flow rate. It is important to pick a large enough firewall to meet the site's specific needs. Like any hardware, it has finite scalability restrictions.
How are customer service and support?
I have been satisfied with FortiGate support. Even though I work through a managed provider, I believe FortiGate provides good support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
At my last company, I switched from Cisco to FortiGate due to performance and functionality.
How was the initial setup?
My service provider manages the setup, so I do not have direct experience with the initial setup.
What about the implementation team?
My implementation is managed by a third-party provider, and I do not handle equipment directly.
What was our ROI?
It is hard to measure, but the return on investment with Fortinet has been good with improvements in operational impact.
What's my experience with pricing, setup cost, and licensing?
The hardware is competitively priced.
Which other solutions did I evaluate?
I switched from Cisco due to performance and functionality improvements with Fortinet.
What other advice do I have?
I never rate anything a perfect ten. There is always room for improvement in any product. I rate the overall solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Analisty at OMNIDATA TRADING, LDA
A robust web security gateway that offers advanced web filtering, application control, and excellent support
Pros and Cons
- "One of the features I appreciate the most is application control which offers great flexibility."
- "They should consider making some improvements regarding the pricing."
What is our primary use case?
We use it for our security needs. It enables us to effectively manage and monitor all the websites our employees access.
What is most valuable?
One of the features I appreciate the most is application control which offers great flexibility.
What needs improvement?
They should consider making some improvements regarding the pricing. It could be more competitive and cost-effective. I would also like to know more about Fortinet's XDR offering, understand how it operates, and how we can effectively implement it in our network.
For how long have I used the solution?
I have been working with for one year.
What do I think about the stability of the solution?
It offers reliable and stable performance.
What do I think about the scalability of the solution?
I would rate its scalability capabilities ten out of ten. In my previous job, I worked with it, and the company was substantial in size. They used Fortinet's FortiGate in a Solaris environment, which was quite extensive. Now, I'm with a different company, which falls somewhere in the mid-range in terms of size.
How are customer service and support?
I have had excellent experiences with its support team and they have been proactive in responding to my inquiries. I rate their support services a solid ten. It is robust and efficient, and I currently have no difficulties in this regard.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we relied on Cisco WAFSA and Cisco AC, but with FortiGate, we have completely revamped our infrastructure and gained full control over security policies.
How was the initial setup?
I set up a lab using Fortinet's FortiGate (FGT) within VMware on my laptop. Creating the lab environment was a challenge, but not overly difficult, so I would say it fell somewhere in between, not too hard and not too easy. I would rate it five out of ten.
What's my experience with pricing, setup cost, and licensing?
When comparing it to other vendors such as Palo Alto and Check Point, it is on the the expensive side. I would rate it four out of ten.
What other advice do I have?
Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Security & DataCenter Architect at a government with 5,001-10,000 employees
Offers superior control and visibility, is affordable, and scalable
Pros and Cons
- "The technical support in our region is excellent."
- "I would suggest that Fortinet add sandboxing to their solution."
What is our primary use case?
In our current data center, we use eight Fortinet firewalls. These firewalls serve multiple tiers of the network, including internet users, server farms, and DMZ ports. This gives us multiple approaches to our system and network. As a result, we are able to receive all reports before the analyzer.
In 2011, we were using a Cisco ASA 5540 fixed firewall. We moved to Fortinet because their UTM appliance was a next-generation firewall that offered more than one solution in a single box. This meant that we could handle the network, server, and client parts of our infrastructure with a single device. We also chose Fortinet because of the ease of its GUI and its ease of implementation in multiple locations. Currently, I have three data centers. We are using a consolidated console with a broader view of the network traffic. This is why we moved to Fortinet. We had previously used Juniper and Cisco, but we found that Fortinet offered a better solution for our needs.
We deployed the solution on-premises because, while the private sector in Kuwait has begun to move to the cloud, government entities are not permitted to do so.
How has it helped my organization?
I started with the firewall module, and we were using multiple boxes for multiple functions. I was using a Juniper SSL VPN. They came to us with a single-box solution that included SSL VPN, so we moved to that. Then they came up with client endpoint security, and we moved to that as well. They also introduced web filtering in Fortinet, so we moved to that as well. All of the technology that we were using previously on separate consoles is now consolidated into a single console. I can see the beauty of this product in that it has a single console that manages all of the facilities on one web page.
What is most valuable?
The firewall is top-notch. We are using SSL VPN.
What needs improvement?
When we first started, Fortinet was using a single appliance with a firewall module in the region. They later came up with many different solutions. I have also used FortiDB, but it has been discontinued. We have since removed it. We are looking forward to Fortinet considering a sandboxing solution. This would allow us to secure our database at that layer. I see the database area as being weaker. I would suggest that Fortinet add sandboxing to their solution.
For how long have I used the solution?
I have been using Fortinet FortiGate for 12 years.
What do I think about the stability of the solution?
Fortinet FortiGate is stable which is why we have stuck with it for almost 12 years.
What do I think about the scalability of the solution?
The scalability is good. In 2016, we scaled our system to ensure that we would have enough capacity for the next five to seven years. We are currently only utilizing 25 percent of the hardware processing.
We have around 900 users on our networks per second with a total active directory of 7,000.
How are customer service and support?
The technical support in our region is excellent. There are three levels of support. I remember one time when my problem was not resolved by level one or level two, so it was escalated to level three which was awesome. The level three technician was able to understand the issue quickly by reviewing the chain of email logs and the available information.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Juniper and Cisco firewalls before switching to Fortinet FortiGate. We were drawn to Fortinet because of its superior control and visibility, as well as its high availability, throughput, and durability. Fortinet's FortiGate firewalls are ASIC-based, which makes them more reliable and efficient than other solutions. As a result, we were able to handle more traffic with Fortinet than with any other vendor.
How was the initial setup?
The initial deployment was complex. We started with a low-level design, discussing with the vendor that we had a certain number of firewalls and concurrent sessions available on the network, and that we had remote sites. We began by implementing the boxes in the data center, then the main data center headquarters, and then the campus network, which has its own data center with a firewall module. We later installed it in one of our accessory branches in their data center. The installation was done in phases.
When the high-level design was in place, we began migrating the configuration. We used a migration tool from Cisco and Juniper, which was very smooth because it was intelligent enough to take all the network IDs, policies, and source destinations, forward based. This meant that we had fewer challenges when we started the migration.
However, we did encounter some challenges during the migration. These were not due to Fortinet, but rather to the configuration that had been migrated from the other vendor. We resolved these challenges by manually checking each policy one by one, and the issue was rectified within a couple of days.
A total of four people were involved in the deployment. Two people from our organization, one from the vendor, and one from the partner. We have to go through our partner to access the vendor.
What about the implementation team?
The implementation was completed by the vendor.
What was our ROI?
Fortinet FortiGate's features and price have provided a return on investment for our organization.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit more expensive than the others but Fortinet is the best in the region. They have a good hold on the market because they are everywhere.
We pay for support and licensing fees.
I give the pricing a nine out of ten.
Which other solutions did I evaluate?
We evaluated Palo Alto Networks, but they did not have a presence in our region, so we did not move forward with them. We also evaluated Check Point, but it is not a government-approved solution in our region.
What other advice do I have?
I give Fortinet FortiGate a nine out of ten.
Fortinet FortiGate has good regional support. One of the best things about this solution is that Fortinet doesn't disappear after the sale. They keep engaging us with new technologies. For example, they recently engaged us with a SIEM and SOAR solution that allows me to have a single console for all of my security needs. I have a plan to move to this solution and consolidate all of my firewalls into a single FortiManager. This will allow me to have a more secure and efficient network.
Fortinet is not as focused on cybersecurity as some other companies, but they are very strong in network security. They are constantly coming up with new and innovative solutions that help us to protect our networks. I am very happy with Fortinet FortiGate and I would recommend it to anyone looking for a reliable and secure network solution.
We have deployed the solution in multiple locations.
Our partner is involved in maintenance, especially when a new FortiOS is released. We engage the vendor to understand the maintenance requirements, such as stability and any potential risks. We follow the vendor's recommendations and perform maintenance accordingly. We also use FortiAnalyzer to manage our logs. We delete old logs in accordance with government policy, which requires six months of data to be kept. We take care to ensure that maintenance does not affect these logs.
Fortinet FortiGate is one of the best and most affordable solutions with top-notch technology on the market. We get something that is both cheaper and of good quality with Fortinet FortiGate. Fortinet submitted the lowest-priced bid and met all of our technical requirements.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network Ar at IBEX Holdings Ltd
Highly reliable, reasonably priced, and worth the money
Pros and Cons
- "Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
- "There are some complex administration tasks in their administration portal. That needs to be improved."
What is our primary use case?
We are using Fortinet for administration over local users that need to connect with our wireless. We have users that come from different domains, and there are certain limits and restrictions that need to be implemented.
How has it helped my organization?
There is not much visible improvement, but it's a stable and reliable environment. We did not see anything critical in the production environment.
What is most valuable?
Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good.
What needs improvement?
There is some development gap. We had experienced bugs in their operating system. When we were planning to upgrade it, there was no patch available for a bug, and the support team was saying that they need to work on that. That's the part they should work on.
There are some complex administration tasks in their administration portal. That needs to be improved.
For how long have I used the solution?
It has been around two years since we set it up.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable. We have 1,500 to 2,000 people across the world. We have multiple regions and multiple sites.
How are customer service and support?
We contacted them for a few cases. I would rate them a seven out of ten. They could be better at finding solutions.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
This was the first option, but we'll try Cisco as well for our Wi-Fi setup for the next one to two years.
It was a management call to go for this. They know what is best for their business.
How was the initial setup?
I was not exactly involved in its initial setup, but at a later stage, I had to jump into that. I was more into Cisco setup.
Overall, the setup was easy. There was a portal, and most of the things were similar to other hardware we use, such as Palo Alto. We found some bugs during the setup, and there was not much support available from the Fortinet support team
In terms of maintenance, there are upgrades available roughly every quarter.
What was our ROI?
It's worth the money.
What's my experience with pricing, setup cost, and licensing?
The price range is quite acceptable and normal.
What other advice do I have?
It's excellent. The services, administration, and reliability are up to the mark. They just need to improve it a bit.
I would recommend it if you want to set it up for your business. Overall, I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at Camco Mfg.
Non-IT people could plug it in, connect it to the fiber, and get it running without IT help.
Pros and Cons
- "FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."
- "Fortinet can pinpoint the source of the problem, so we can work with the right people to get it resolved."
- "Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern."
What is our primary use case?
We're a manufacturing shop. So we have 500-700 users on FortiGate SWG and various devices on the manufacturing floor and inside the warehouse using it. Our ERP is on-premises in the United States, so traffic from Asia to the US passes through it.
Eventually, it's going to be used throughout the enterprise. So we're using the gateways today. We have purchased two access points for wifi. Fortinet's devices all talk to each other and use the same management platform. We're planning to transition to 100 percent Fortinet gradually.
How has it helped my organization?
We adopted Fortigate to go to SD-WAN. When I looked at the market, I found Fortigate offered some of the best SD-WAN capabilities, and they're reasonably priced compared to some of their competitors.
We went to SD-WAN because we're moving to Microsoft Dynamics for finance and operations and putting our telephone system into the cloud. As we shift more and more capabilities into the cloud, we need the ability to manage and monitor everything. If we're putting our ERP into the cloud and have performance issues, I need to understand if it's a problem with the internal network, the cloud connection, or Microsoft. Fortinet can pinpoint the source of the problem, so we can work with the right people to get it resolved.
What is most valuable?
FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great.
Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. That was fantastic. Fortinet also offers a single pane of glass that we can use to manage our routers with gateways, so that's convenient. We're running a VPN to our remote location, and the performance is good. We're changing all our VPN connectors on our laptops from Cisco's Anywhere to Fortinet's VPN because the performance is just so much better.
What needs improvement?
Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern. Their support team has been fantastic. One went down, and they immediately sent me a replacement. Everything that they've done has been great.
For how long have I used the solution?
I've been using FortiGate SWG for about six months now.
What do I think about the stability of the solution?
FortiGate is highly stable.
What do I think about the scalability of the solution?
I was pleased with the scalability. We have a mid-range appliance in our headquarters and entry-level devices in our remote sites. They all perform extremely well. We did never needed to purchase their largest devices to get the performance we need.
How are customer service and support?
I rate Fortinet support eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched from Cisco to Fortinet for a host of reasons, including price. It's also easier to set up and manage. Cisco requires you to understand how to configure the bare metal, which requires configuration inside the switch, but Fortinet lets you set up profiles and download them.
How was the initial setup?
I was hoping FortiGate would be more straightforward to set up than it was, but my team has been working with it for around six months. They're getting up to speed and learning to manage it on their own. I have two people on my infrastructure team working on it part-time as one of their many responsibilities.
We're still deploying it and waiting on equipment in Asia. We just got the United States up and running. It took a couple of months because we have six sites. However, we weren't actively doing things for most of that time. We did the headquarters and two other locations in the same city. Next, we set up our remote sites.
What about the implementation team?
We did have an integrator come in and help us in the original setup, but now my team is managing it. You could do it in-house, but there's a learning curve. If you're a Cisco shop moving to Fortinet, your team needs to learn Fortinet byou can to do it in-house.
Fortinet has a good training program, and you can become certified just like Cisco. You mainly need to use an outside provider so you don't have to undergo that learning curve before you can be productive. They're also going to know the tricks of the trade to do it best.
What was our ROI?
When we were using Cisco, we had a hot fiber connection and a backup in case of issues. One reason we wanted to go to SD-WAN is to be live-live. We wanted to ensure sure that we could use all our internet connections at the same time and not have anything sitting in a backup situation. It's moving traffic much better.
What's my experience with pricing, setup cost, and licensing?
FortiGate is priced reasonably. We bought a spare to have in case of issues. It was only $500 for the raw hardware and around $2,000 more annually year for the support and subscription.
Which other solutions did I evaluate?
We looked at four or five different vendors with SD-WAN capabilities, including Fortinet, VMware, and Cisco. We went with FortiGate because of ease of use and price.
What other advice do I have?
I rate FortiGate SWG eight out of 10. It's a solid product that's easy to install. At the end of the day, there's no reason to use a firewall without SD-WAN capabilities. It brings so many more features to the table.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at iTeam sarl
Provides an ease of deploying IoT security and good stability
Pros and Cons
- "The product's most valuable feature is the ease of deploying IoT security with a single click. Additionally, the frequent updates to the online database ensure that our security measures are always up to date, enhancing our protection against emerging threats."
- "One area for improvement is the licensing policy. If support licenses are not renewed, the product's functionality ceases, which can be disruptive."
What is our primary use case?
We primarily use the product to enhance our network security infrastructure. It monitors and investigates inbound and outbound traffic across our organization, ensuring comprehensive security coverage.
How has it helped my organization?
one interface to manage all our fortinet product
What is most valuable?
The product's most valuable feature is the ease of deploying IoT security with a single click. Additionally, the frequent updates to the online database ensure that our security measures are always up to date, enhancing our protection against emerging threats.
What needs improvement?
One area for improvement is the licensing policy. If support licenses are not renewed, the product's functionality ceases, which can be disruptive.
Integrating more advanced threat detection capabilities utilizing artificial intelligence would be highly beneficial in future releases.
For how long have I used the solution?
I have been using FortiGate for around 15 years.
What do I think about the stability of the solution?
The solution is highly stable, with minimal disruptions. I rate it a ten out of ten for stability.
What do I think about the scalability of the solution?
Once deployed, the product scalability is constrained, requiring appliance upgrades for increased port capacity.
How are customer service and support?
The customer support team is responsive but relies heavily on external partners for frontline assistance, which can lead to delays in critical situations.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
aruba, cisco
the move was decided for the convinence of the fortinet's management interface
How was the initial setup?
The initial setup is straightforward for those with a technical background in network security. However, configuring the system requires a good understanding of the product.
What about the implementation team?
We implemented FortiGate with our technical team, which has extensive experience with network security solutions.
What was our ROI?
Since implementing FortiGate IPS, we've seen an approximately ten percent reduction in operational costs, largely due to consolidating security measures onto a single platform.
What's my experience with pricing, setup cost, and licensing?
The platform offers a reasonable price point compared to its competitors.
Which other solutions did I evaluate?
Before opting for FortiGate, I evaluated several competitors, including Palo Alto, Checkpoint, WatchGuard, Barracuda, SonicWall, and Sophos.
What other advice do I have?
FortiGate is a solid choice for organizations seeking comprehensive network security. Ensure your team has the technical knowledge required for effective deployment and ongoing management.
I rate it an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
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