I primarily administrate the solution as a firewall. It's a perimeter solution. We filter content in order to ensure protection. We use it to publish services on-premises.
IT Consultant at Escuela de Comunicación Mónica Herrera
Nice GUI, easy to configure, and has a reasonably priced licensing model
Pros and Cons
- "The GUI is good."
- "Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
What is our primary use case?
What is most valuable?
The GUI is good.
It's a basic firewall and it's a simple configuration. It can be ported very easily to our unit.
All of the licenses are included. We don't need to buy more licenses per pack of users. It is cost-effective.
What needs improvement?
We'd like to see what they will do when AI attacks are generated. They will need to ensure their prevention continues to be exceptional.
The solution isn't missing any features. Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets.
For how long have I used the solution?
I've been using the solution for ten years.
Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable. It is a robust unit.
What do I think about the scalability of the solution?
It's scalable. You can grow as you need. If you need more, you can use a model to upgrade to the next model.
We don't have users per se; I provide the service to clients.
How are customer service and support?
I very rarely contact technical support. If I need to scale, they have very knowledgeable sources and solid workbooks. The resources they offer ensure I always have a solution.
Which solution did I use previously and why did I switch?
I've worked with SonicWall and Cisco. Fortinet offers a good license model. It's also very clean in terms of configuration. It offers high performance. It is a bit more expensive compared to SonicWall, however, if you take everything into consideration, the pricing is quite reasonable.
How was the initial setup?
We have a FortiGate appliance. We are using the 2000F version of FortiGate and running the license for FortiOS.
First, we design our network, then we update policies.
Fortinet makes the process very easy. I try to make it more efficient by replicating policies using the GUI.
How long it takes to deploy depends on the complexity. I have 20 or so subnets and some services and I can manage the deployment in two to three hours.
It is not difficult to maintain the solution.
What about the implementation team?
I'm able to handle the deployment myself.
What's my experience with pricing, setup cost, and licensing?
The licensing model is very good. It's less expensive than Check Point.
What other advice do I have?
I'm an independent consultant.
Users have to understand the size of the network. That would dictate the model you need. You also need a qualified technician to configure the unit.
I'd rate the solution nine out of ten. It's very easy to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Information Security Analyst at channelnext
Provides advanced threat protection and helps ensure compliance
Pros and Cons
- "The best features of this tool include threat protection, email filtering, and web filtering, and FortiAnalyzer's integration with the firewall and FortiSASE is beneficial."
- "I would rate Fortinet support a six out of ten. The immediate response is not that good, particularly when raising a critical or P1 ticket; they lag in the immediate response."
What is our primary use case?
My customer's main use cases for Fortinet FortiGate are mainly for threat blocking, compliance requirements, firewall functionality, and basic security.
How has it helped my organization?
It's focused on defending against advanced threats and providing better throughput. Additionally, it can accommodate both enterprise companies and independent users. Bandwidth is one of the issues, but there are many benefits. Overall, it's a solid solution that is scalable in terms of throughput.
What is most valuable?
The best features of this tool include threat protection, email filtering, and web filtering. FortiAnalyzer's integration with the firewall and FortiSASE is beneficial. The integration helps detect the most advanced threats, such as APTs.
Fortinet FortiGate stable solution has made systems more compliant in the cyber industry for several customers.
What needs improvement?
They can improve the backend functionality of Fortinet FortiGate, particularly how the policies work in a real-time environment. Improving this aspect can ensure that policies work effectively.
For how long have I used the solution?
I have been working with this solution for around one year.
What do I think about the stability of the solution?
The stability can be rated as eight out of ten.
What do I think about the scalability of the solution?
Fortinet FortiGate has very good scalability in terms of bandwidth, throughput, and everything else. It's scalable without any problems.
How are customer service and support?
I would rate Fortinet support a six out of ten. The immediate response is not that good, particularly when raising a critical or P1 ticket; they lag in the immediate response. They can improve on that front, especially in their support service.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Fortinet FortiGate is straightforward.
What was our ROI?
My customers have seen ROI with Fortinet FortiGate. The investment they made has provided returns.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the exact license cost, but generally, it's a reasonable price. If the hardware or the machine is advanced, it will be expensive. However, for medium-sized machines or hardware, it maintains a reasonable price.
What other advice do I have?
I recommend that those who want to use Fortinet FortiGate need to plan ahead. If they are upgrading or expanding their user base in their company, they should purchase a one-level higher version. It would provide good throughput and withstand the number of users in their company.
Fortinet FortiGate can be a bit expensive, but the price is reasonable. I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
Team Lead at Adapt Information Technologies (Pvt) Ltd
Straightforward implementation and good performance
Pros and Cons
- "Fortinet FortiGate is quite popular in my region, so we are implementing Fortinet FortiGate firewalls. Fortinet FortiGate is the best option on the market when it comes to firewalls. It's straightforward to deploy and has good stability and performance."
- "Fortinet FortiGate is the best option on the market when it comes to firewalls."
- "In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked. I don't know why this happened. The firewall of a bank in Sri Lanka rebooted yesterday, and after that, FortiGuard servers did not connect properly, blocking all customer environment websites."
What is our primary use case?
I am a network engineer implementing Fortinet FortiGate firewalls. We have implemented this firewall for various government departments, small organizations, and hotels.
What is most valuable?
Fortinet FortiGate is quite popular in my region, so we are implementing Fortinet FortiGate firewalls. Fortinet FortiGate is the best option on the market when it comes to firewalls. It's straightforward to deploy and has good stability and performance.
What needs improvement?
In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked. I don't know why this happened. The firewall of a bank in Sri Lanka rebooted yesterday, and after that, FortiGuard servers did not connect properly, blocking all customer environment websites.
For how long have I used the solution?
I have been working with Fortinet FortiGate for around three years.
What do I think about the stability of the solution?
I have not faced any other issues with Fortinet FortiGate. The performance for Fortinet FortiGate is good.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate is good.
How are customer service and support?
We are able to resolve most issues on our own. We raise a case through a partner portal. If the local distributor cannot resolve it, it's routed to another country. The response time for their technical support is not always good. It also depends on the license that the customer has.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are partners with both Sophos and SonicWall. I have implemented Sophos firewall myself, but not SonicWall. Our other engineers handle SonicWall implementations. I implemented Sophos SG and recently migrated from SG to SGS, all the firewalls.
How was the initial setup?
The implementation process for Fortinet FortiGate is straightforward. We don't get much error with FortiGate because it's straightforward. We can implement it easily. Sometimes, when we implement through the portal, there are some errors, but we can manage it.
I have implemented 900D firewall and 400D firewall clusters, and many Fortinet FortiGate firewalls. I have also implemented FortiADC once, following step-by-step guides.
What about the implementation team?
We are a partner of Fortinet.
What's my experience with pricing, setup cost, and licensing?
Some of our customers are using Sophos and SonicWall due to price concerns, as they can't manage the pricing of Fortinet FortiGate.
What other advice do I have?
I mostly recommend Fortinet FortiGate when it fits the customer's budget. I would rate Fortinet FortiGate an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Operations Manager at astron computers limited
Effective threat prevention speeds up response but maintenance can be challenging
Pros and Cons
- "Fortinet FortiGate brings numerous benefits to my company."
- "The good things aside, there are improvements needed in the Fortinet FortiGate."
What is our primary use case?
My customers use Fortinet FortiGate for various purposes. The security services provided by Fortinet FortiGate are quite strong.
I have had use cases where FortiGate helped to protect the mission-critical data for my customers.
FortiGate is effective at protecting the data at the edge.
What is most valuable?
What I appreciate about Fortinet FortiGate is its effectiveness. The feature that I find the most effective is threat prevention.
The mean time to respond and the remediation process is sped up. FortiGate has also helped to consolidate tools and applications for my customers.
The firewall has indeed helped customers to consolidate tools and applications. Once everything is set and done, maintaining FortiGate can have its challenges.
Fortinet FortiGate brings numerous benefits to my company.
What needs improvement?
The good things aside, there are improvements needed in the Fortinet FortiGate. My customers requested specific features to be included in the Fortinet FortiGate.
For how long have I used the solution?
My experience with the Fortinet FortiGate is recent, as I worked with it less than a year ago.
What do I think about the stability of the solution?
My impression of the stability of FortiGate is that it is quite stable.
What do I think about the scalability of the solution?
When it comes to scalability, I find it scalable.
How are customer service and support?
I have escalated questions to Fortinet's tech support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We need to compare different firewalls, including Fortinet FortiGate and Hillstone, and then suggest the better one to our clients.
How was the initial setup?
The initial implementation part is straightforward, but it has some complexities. My implementation strategy involves several steps that I take when deploying it.
What about the implementation team?
I do have hands-on experience working with the products, and I do the POCs and implementation part.
What was our ROI?
When it comes to the ROI, the return on investment of FortiGate can be a bit hard to estimate, but based on my experience, I find it to be quite favorable. Overall, Fortinet FortiGate has indeed helped to reduce the total cost of ownership for my customers.
What other advice do I have?
My impression of the firewall's ability to provide network and security coverage is positive.
When it comes to sustainability, my impressions of the firewall are favorable.
The size of the environment with Fortinet FortiGate was significant, including many endpoints and users, and it involved enterprise-level business.
Based on my experience, I would say to someone considering purchasing Fortinet FortiGate's data center firewall is that it's a good choice. I would give Fortinet a solid score.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Solutions Engineer at a tech services company with 51-200 employees
Robust user management and bandwidth control with an easy setup
Pros and Cons
- "The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented."
- "Improvements could be made when companies expand and need better equipment and more licenses."
What is our primary use case?
The company uses FortiGate to offer protection for clients transitioning from MPLS to Internet, ensuring security for this new type of connection. In Brazil, clients typically seek protection, and FortiGate is used to offer such solutions. We start with this new kind of connection, explaining and training clients about the product.
How has it helped my organization?
With the FortiGate solutions, I see a benefit in controlling the bandwidth and managing users' access. It's important for leading the market and helping IT managers use the solution.
What is most valuable?
The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented. FortiGate is widely used across fifty percent of the solutions in Brazil, making it a prevalent choice for many clients. It's beneficial because it allows the orchestration of networks with multiple vendors like Huawei, Cisco, and Juniper.
What needs improvement?
Improvements could be made when companies expand and need better equipment and more licenses. Additionally, a way to upgrade equipment when increasing Internet bandwidth is necessary. Companies often have to quickly close negotiations due to exchange rate changes affecting budgets.
For how long have I used the solution?
I have had about five years of experience with FortiGate.
How are customer service and support?
FortiGate offers good support, especially for telcos that have engineers inside the SOC to provide solutions to problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I worked with FortiGate. Now, I am studying to use Huawei. My current company has various solutions, though their firewall is not as developed. FortiGate is known for its firewall solutions, however, with Huawei, it’s a hard work to establish the offering.
How was the initial setup?
The initial setup for FortiGate is straightforward and easy. The company frequently conducts meetings to present their solutions in Brazil, helping to streamline the process.
What was our ROI?
Using FortiGate has enabled us to increase security, control user access, manage bandwidth, and enhance the ability to provide a variety of operations solutions to clients.
What's my experience with pricing, setup cost, and licensing?
We work with a price list that changes every three or six months, however, we purchase in dollars. The exchange rate between the local currency and dollars affects the budget of our clients, so we need to quickly close negotiations.
Which other solutions did I evaluate?
The clients in Brazil often use Fortinet, given its familiarity and integration with existing networks comprising vendors such as Huawei, Cisco, and sometimes Juniper.
What other advice do I have?
It’s crucial to understand the client’s necessity first and implement only the solutions needed initially, expanding later with more solutions as required.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior IT specialist at SAUDIA ALIRLINES
Enhanced threat prevention with very good support and valuable behavior reports
Pros and Cons
- "The reporting on employee behavior and the prevention of new viruses are essential features."
- "The AI part needs improvement to enhance its functionality."
What is our primary use case?
How has it helped my organization?
It's good that we didn't get hacked or attacked, indicating strong threat prevention.
What is most valuable?
The reporting on employee behavior and the prevention of new viruses are essential features. Additionally, we have found it convenient for monitoring if users download documents from unknown websites.
What needs improvement?
The AI part needs improvement to enhance its functionality.
For how long have I used the solution?
We have been using Fortinet FortiGate IPS for almost three years.
What do I think about the stability of the solution?
Fortinet FortiGate is very stable. We have not faced any delays or issues.
What do I think about the scalability of the solution?
The scalability is good. We haven't faced any issues, and it supports our organization well.
How are customer service and support?
The technical support is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use FortiGate for our data center firewall and Sophos for our internet firewall. We find FortiGate to be more stable than Sophos.
How was the initial setup?
The initial setup was straightforward and did not present any issues.
What about the implementation team?
The installation was performed by a product's partner. I supervised the process.
What other advice do I have?
Overall, the stability of FortiGate IPS is impressive, and I would recommend it to others because of its stability.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Offers comprehensive features for outbound traffic management and high availability at reasonable cost
Pros and Cons
- "Fortinet FortiGate provides combined features that other firewalls do not offer, offering a full package cost-effective manager with all integration supported."
- "When they release security updates, functionality needs to be cross-checked thoroughly."
What is our primary use case?
Fortinet FortiGate provides combined features. Some firewalls do not provide many features, but Fortinet FortiGate provides them at a reasonable price. Their pricing has been increasing over time. We can have a low-cost solution with all integration supported, providing a full package cost-effective manager. The solution offers SD-WAN capability, web filtering, application filtering, WAF, and authentication features. Most customers use Fortinet FortiGate for internet facility and outbound traffic. They implement it in high availability mode on their data center side and at the perimeter level.
What is most valuable?
Fortinet FortiGate provides combined features that other firewalls do not offer. The solution offers these features at a reasonable price, though prices have been increasing over time. They provide a low-cost product with all integration supported, offering a full package cost-effective manager. Most customers use Fortinet FortiGate for internet facility and outbound traffic.
What needs improvement?
When they release security updates, functionality needs to be cross-checked thoroughly. The firmware updates and patch updates for particular issues can affect other features. Patch testing should be more comprehensive before deployment. The solution could be improved compared to higher-end products in the Fortinet FortiGate line.
For how long have I used the solution?
I have been using FortiGate for more than 15 years.
What do I think about the stability of the solution?
For stability, Fortinet FortiGate scores eight out of ten with mature versions. However, when dealing with vulnerabilities and security updates, performance can be affected at the application level and other functionalities. With mature OS versions, the stability rating remains above eight, but during vulnerability and security issues, the rating drops to six or seven. This sometimes requires seeking alternative solutions rather than patching.
How are customer service and support?
The customer service is good. They can easily identify issues and provide solutions efficiently when dealing with bugs.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously worked with Aruba Instant.
How was the initial setup?
The initial setup is easy to implement.
What about the implementation team?
Implementation was done through an implementer.
What's my experience with pricing, setup cost, and licensing?
FortiGuard is included in the setup. When deploying Fortinet FortiGate, it is recommended to check which functionalities are required and enable only those needed. This approach ensures optimal performance from the Fortinet FortiGate firewall.
Which other solutions did I evaluate?
There are other providers available such as Sophos that provide similar features at a lower cost. However, for stability, Fortinet FortiGate provides combined features in a cost-effective manner.
What other advice do I have?
The solution is primarily used for data center solutions, specifically for NGFW and authentication. Most customers use Fortinet FortiGate for internet facility and outbound traffic. The SD-WAN features are commonly used for connectivity, and the bandwidth and ISP connectivity performance is good. There have been no issues with VPN connectivity for site-to-site connections. Multiple load balancing mechanisms show good performance. On a scale of 1-10, this solution receives a rating of 8.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Maximize security with zero licensing fees for VPN and SD-WAN
Pros and Cons
- "Fortinet FortiGate is a very stable solution."
- "I would evaluate customer support from Fortinet FortiGate as seven or eight out of ten. The reason I do not give 10 out of 10 for customer support is that while they follow the SLA and there is no issue with that, for them it might be P3, but for us, it might be P1 or P2 case."
What is our primary use case?
My typical use case for Fortinet FortiGate involves it being one of the best solutions for next-generation firewall. In terms of simplified control and in-built SD-WAN solution, there are no licenses for VPN. From a commercial perspective, it is beneficial. Technically, it has successfully stopped attacks, which is the reason the customer was using Fortinet FortiGate.
What is most valuable?
The dynamic segmentation feature in Fortinet FortiGate has an in-built switch and wireless access point controller. Fortinet FortiGate has a feature called VDOMs, virtual domains, where you can create multiple virtual firewalls within a single hardware, which is one of the fantastic features.
In terms of effectiveness, Fortinet Unified SASE covers all three use cases: Secure Internet Access, Secure Private Access, and Secure SaaS access. For any security implementation, networking is essential, and Fortinet FortiGate provisions that through FortiGate's SD-WAN. The integration with FortiSASE and Fortinet Forti-SD-WAN is very simple and straightforward.
What needs improvement?
In terms of improvement for Fortinet FortiGate, I don't find any needed improvements regarding hardware because it is very good. The operating system has most of the features.
At this moment, I'm not finding any other improvements in this case. They are advanced in this segment. Fortinet FortiGate has in-built automation features and cyber risk assessment.
One suggestion might be to increase the storage size in the hardware for local reporting.
For how long have I used the solution?
I have nine years of experience working with Fortinet FortiGate.
What do I think about the stability of the solution?
Fortinet FortiGate is a very stable solution.
What do I think about the scalability of the solution?
In terms of scalability, Fortinet FortiGate provides more throughput compared to other OEMs, so the value for money is very high. If it is a VM, it can be scalable. In terms of hardware, it's all about scalability, throughput, and managing the number of sessions based on the hardware sizing. If the team sizing the firewall does it properly, then the solution is easily scalable.
How are customer service and support?
I would evaluate customer support from Fortinet FortiGate as seven or eight out of ten. The reason I do not give 10 out of 10 for customer support is that while they follow the SLA and there is no issue with that, for them it might be P3, but for us, it might be P1 or P2 case. Remote assistance requirement should support them.
How would you rate customer service and support?
What was our ROI?
After implementing Fortinet solutions, I evaluate the return on investment as providing more throughput performance. The performance is very high in terms of packet inspection and handling the traffic. It is one of the best solutions in that case. The total cost of ownership will be low because there is no extra additional license for SD-WAN, VPN, or the VDOM feature. Considering all those things, it is a very cost-effective solution.
What other advice do I have?
My advice to others looking into Fortinet FortiGate is that they can consider the return on investment or total cost of ownership. Fortinet FortiGate is definitely a good solution, not less than a better solution. It's very good compared to Palo Alto or Check Point. Those using the Fortinet FortiGate firewall should start using the features part of the solution, either it can be a WAF solution or a security rating or automation features. They can directly integrate with the cloud firewall. Operation technology is doing very well because there are many features where the network and security administrators should start enabling and making use of it. On a scale of one to ten, I would rate this solution nine or ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Extensive web controls enhance our security posture
Pros and Cons
- "The web controls are what I appreciate about Fortinet FortiGate. We have extensive controls over areas where we could block external-facing IPs, external URLs. We can do geo-fencing with the firewalls, which is a good feature."
- "It has upscaled our security posture, especially regarding external connectivity, because any access or connection from the company has to go through the Fortinet FortiGate firewall."
- "There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic. It does what it's supposed to do, but I practically face reconnection issues with the VPN."
What is our primary use case?
We use Fortinet FortiGate for the firewall as well as for the VPN. Any of the users outside the organization use the VPN. Any staff members working outside the office headquarters or our office location use the VPN.
The main aspect that I deal with is URL blocking and web access. I don't work with other aspects of this firewall.
How has it helped my organization?
It has upscaled our security posture, especially regarding external connectivity, because any access or connection from the company has to go through the Fortinet FortiGate firewall. It's doing a pretty good job. We do not have any complaints there.
Anything that we don't want to allow is not coming in. Anything we want to allow is not being blocked. We always have the granular control where we can block malicious IPs or subnets if needed.
Geofencing allows us to limit the countries from which we allow IP connections. There are many features that I may not even know or haven't explored, but in general, Fortinet FortiGate is doing a pretty good job for us.
What is most valuable?
The web controls are what I appreciate about Fortinet FortiGate. We have extensive controls over areas where we could block external-facing IPs, external URLs. We can do geo-fencing with the firewalls, which is a good feature.
What needs improvement?
There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic. It does what it's supposed to do, but I practically face reconnection issues with the VPN.
Regarding the Fortinet FortiGate firewall, I don't have any input. My scope is limited.
For how long have I used the solution?
I have been using Fortinet FortiGate for around three years.
What do I think about the stability of the solution?
Fortinet FortiGate is stable. We haven't seen any latency issues related to it, though we do experience latency from ISPs.
What do I think about the scalability of the solution?
I would rate the scalability as eight out of ten based purely on my exposure to security controls relating to URL blocking and website access.
How are customer service and support?
I haven't had a chance to work with Fortinet FortiGate technical support, but from my colleagues' experience, they say the Fortinet FortiGate people are easy to reach but hard to schedule time with. It's not as easy as having the Fortinet FortiGate engineer on the call and getting other teams involved; it requires careful arrangements to join in with the Fortinet team. I would give their support a neutral score of maybe five.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I don't know why we switched to Fortinet FortiGate from Juniper; it's a management decision.
How was the initial setup?
I was not involved in the deployment. I think it's not that difficult; there's no complexity involved as long as we are clear on what we want to do.
We have it on both cloud and on-premises.
What was our ROI?
I was not part of the team that implemented it. I don't know how much they invested, but it would be worth the investment.
What other advice do I have?
My overall experience with Fortinet FortiGate rates as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Church of Scientology International
Powerful bandwidth control and seamless connectivity management
Pros and Cons
- "I appreciate FortiGate for its reliable, powerful, and flexible setups."
- "Fortinet FortiGate could improve their documentation on forward error correction and failover technologies."
What is our primary use case?
I use Fortinet FortiGate IPS for firewall applications, VPNs, dial-up VPNs, and different types of connectivity, specifically on-site to site VPNs and for securing networks.
It's not just regular firewall applications; I use it on a ship to manage bandwidth by controlling website access and blocking high bandwidth-demanding applications like gaming.
What is most valuable?
Fortinet FortiGate IPS allows me to block certain applications, which is valuable in managing bandwidth on a ship. The IPS enables controlling and securing networks. I appreciate FortiGate for its reliable, powerful, and flexible setups. Even smaller boxes perform with great power, which is crucial for my operations. FortiGate's chips make it very fast and integrate virtual firewalls, simplifying complex setups.
What needs improvement?
Fortinet FortiGate could improve their documentation on forward error correction and failover technologies.
Additionally, better documentation and applications for SD WAN setups, especially for satellite-based internet like Starlink, would be beneficial. This area is vital, and they have not capitalized on it compared to competitors like Peplink.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for about five to six years. Before that, I was using WatchGuard.
What do I think about the stability of the solution?
I would rate the stability as a nine out of ten. There was only one instance where I had to restart FortiGate due to it running out of memory.
What do I think about the scalability of the solution?
FortiGate is easily scalable and I would rate it a nine out of ten. It works well with additional endpoints and global networks.
How are customer service and support?
I have minimal direct experience with Fortinet customer support as I usually find solutions online. However, in my encounters, documentation available is rated an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I used WatchGuard. I switched to Fortinet since WatchGuard was more complicated. Fortinet offered powerful applications and built-in features that made my life easier.
How was the initial setup?
The initial setup was straightforward. Fortinet has thought well of the user experience, making it user-friendly to implement.
What about the implementation team?
I have a few other sites working with me, involving IT technicians to establish connections. It's a collaboration with some remote sites and a handful of people.
What was our ROI?
FortiGate's ease of implementation relative to WatchGuard saves time and ultimately provides a higher return on investment.
What's my experience with pricing, setup cost, and licensing?
Fortinet is competitively priced. It is neither particularly cheap nor expensive compared to other products like WatchGuard. The pricing and performance are better, making it a viable choice.
Which other solutions did I evaluate?
I evaluated Peplink for SD WAN solutions that offer more high-tech features than FortiGate.
What other advice do I have?
I would rate FortiGate a nine out of ten overall. To avoid losing market share, Fortinet must focus on satellite-based internet solutions such as Starlink.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
Product Categories
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Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
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