Fortinet FortiGate Reviews

We are using Fortinet FortiGate for branch-to-branch connectivity. It handles internet outages, internet breaks to the cloud, and internet connectivity to the internal systems in the branches.

The SD-WAN and VPN tunnels are the best features of Fortinet FortiGate in my opinion. My major workload runs on Fortinet FortiGate, as it serves as the main backbone of the network.

The firmware in Fortinet FortiGate needs improvement. Some firmwares have many bugs, such as filter issues and VPN connectivity problems. Last month, with version 7.4.6, we experienced web filter issues. They need to fix the bugs before releasing firmware.

We have been using Fortinet FortiGate for up to 15 years, and it performs well.

In my opinion, Fortinet FortiGate is a stable solution.

Fortinet FortiGate's scalability is flexible and scalable.

The customer service and technical support of Fortinet FortiGate rates seven out of ten. The technical support and RMA process are acceptable. We don't raise many tickets, but when we do, we receive late responses for technical tickets, which is why I rate it seven out of ten.

We used Palo Alto and Cisco Meraki before choosing Fortinet FortiGate.

The initial setup of Fortinet FortiGate is very easy.

We used in-house resources for our setup instead of an integrator, reseller, or consultant.

We currently have approximately 110 Fortinet FortiGates and 40 managers. Each year we increase by almost 10 to 20 FortiGates. We are also considering FortiSASE and have discussed this with Fortinet FortiGate. We are planning changes in return on investment from this solution this quarter.

The pricing depends on market competition, which is high because Cisco Meraki and Palo Alto offer similar costs for pricing, setup, and licensing of Fortinet FortiGate. They need to compete with lower margins as prices are getting high for Fortinet FortiGate.

We are currently using Palo Alto and Cisco due to some issues with the Fortinet FortiGate sales people. We have installed equipment in almost four locations, and we are using these three solutions simultaneously.

We are planning to implement SASE and have already discussed this with Fortinet FortiGate. We are currently only discussing the possibility of using SASE.

The integration of SD-WAN capabilities with Fortinet FortiGate has positively impacted application performance. The implementation is straightforward for new users. My experience in integrating SD-WAN capabilities with Fortinet FortiGate has been excellent, rating it 10 out of 10.

Overall, I rate Fortinet FortiGate 9 out of 10.

We usually use Fortinet FortiGate for a perimeter firewall, but also for our outbound traffic as well as for the tunnels, with around 40 to 50 tunnels on our firewall.

We are using it in our data center; we have the 2,000 series HA firewalls.

Fortinet FortiGate has positively impacted my organization by allowing us to replace all the firewalls in other locations, as around 90% of our company operates on Fortinet.

We enable the SD-WAN zone to handle multiple ISPs, allowing it to automatically switch over the WAN link if any latency hits the threshold value, eliminating the need for manual failover. The impact of SD-WAN on our network performance provides great stability with zero downtime; it immediately switches over without any delay, not even a fraction of a second.

Fortinet addresses many vulnerabilities with respect to SSL VPN on their devices; quarterly patch upgrades are released, and the Fortinet team is retiring remote VPN services in favor of whole encrypted IPsec remote VPN to enhance security against hackers.

I have found Fortinet FortiGate's user-friendly design to be the most valuable feature so far. Anyone can easily understand how exactly it works, unlike Palo Alto and Check Point which are complex to understand. 

I believe one area that could be improved in Fortinet FortiGate is posturing, specifically for remote VPN users, as there are OS-based limitations I encountered with only Windows; adding domain restrictions for VPN access would make it more competitive and useful.

I have been working with Fortinet FortiGate for almost five years.

Overall, my impression of the stability of Fortinet FortiGate is very good, as I haven't seen any issues in the five years I've been using it, and there is no degradation of services on the firewall. However, I have observed some issues with FortiAPs, which is a different platform.

Based on my experience, Fortinet FortiGate is very scalable. Earlier it was suitable for mid-infra, but now we can use the firewalls for enterprise-level needs.

Whenever I am stuck or need help, Fortinet support is available 24/7, regardless of the time zone I'm in, and they immediately jump in to assist, provided it is licensed.

Positive

Before implementing Fortinet FortiGate, we were using SonicWall and ASA firewalls, which have now been replaced. The reason the previous firewalls were not suitable for our company anymore is that they were not competitive; they lacked UTM features, had limited VPN capabilities, and were outdated, which led us to select Fortinet over Cisco FTD for future needs.

It's not so complex. It's user friendly. I have implemented more than hundred devices from scratch.

As partners with Fortinet, we are end-users of this tool for our customers.

I am not exactly aware of the pricing of Fortinet FortiGate, but I would say it is considerably cheaper compared to other firewalls.

I evaluated other options, particularly Palo Alto. Fortinet FortiGate is user-friendly and as competitive as Palo Alto, Check Point, and FTD. It has the same features as other vendors but at a lower cost.

I would rate Fortinet FortiGate a ten out of ten.

I integrate service with Fortinet FortiGate. I integrate service, and some manage service, so the customer already has the firewall and we manage them, or we sell the hardware. But mostly for hardware, there are a lot of sellers, so mostly we do the services.

If the customer wants Fortinet FortiGate, I give Fortinet FortiGate. If the customer wants Sophos, I give Sophos. Both have a different market and different customer profile.

Whatever the customer asks, we provide. I'm running Fortinet FortiGate now because a customer wants that in my data center.

I find Fortinet FortiGate valuable due to Fortinet's ASIC, as I have known Fortinet FortiGate since a long time ago, from the first time they ran. They use ASIC. While Sophos also has a special hardware solution such as Xstream, they have all different purposes and different advantages, so I can utilize both. It depends on the customer.

I don't have any problem with Fortinet Unified SASE. Mostly in Indonesia, in our market, customers buy the brand without knowing the full capability of it. So actually with Fortinet FortiGate, you also have to implement FortiManager, FortiAnalyzer and for hardware control, FortiNAC and so on. But because it's so modular, sometimes customers mistakenly just buy the firewall. The firewall doesn't work right. That's a problem. I understand that this product design philosophy of Fortinet FortiGate is meant to serve very big corporations which have established SOC teams. They put segmentation of who is the manager and who is the analyzer. That's why they put the separate server for that. But because the brand is so famous, even small customers want to buy it.

I think Fortinet FortiGate could learn from its competitors that there's nothing to change. Perhaps they could just launch a lightweight version of the SIEM and SOAR tool, which is cloud-based. This would be for small organizations who cannot afford to build the full scale SOC facility and team.

I have been working with Fortinet FortiGate for maybe five or six years, or maybe longer than that. It could be 10 years as well.

I have been working with Fortinet FortiGate for quite a long time, but I am not a partner yet. Last year I took partnership with Sophos, so we do both.

I don't have experience integrating SD-WAN capabilities with Fortinet FortiGate yet, as we had a case but the project didn't go. SD-WAN is not mostly firewall. Yesterday, I just had a discussion with a new customer that wants to buy ZTNA and NAC.

I think the pricing of Fortinet FortiGate is affordable to some small customers, but they can only afford the firewall without the other components. Mostly firewall, so it's just selling products, not selling a security system.

In my opinion, Fortinet FortiGate doesn't need to be improved. It's because it has a different market. I had a case maybe five or six years ago. There was a tender of SD-WAN implementation for 10,000 mini marts. A company that has 10,000 outlets of mini marts needs security. In the data center at their headquarters, they need a very big firewall, up to 500 Gbps. But in the outlet, which is a small store or mini mart, they need a very small firewall that's capable to do SD-WAN, authentication, security, VPN and so on. Fortinet FortiGate has it all. Fortinet FortiGate is suitable for that kind of organization. They have a special SOC, so they buy FortiManager, FortiAnalyzer and so on. I rate this review an 8.

We have a Fortinet FortiGate 900 series that is a big UTM. We also have 10 Gig switches, all fiber, for distribution of the service provider's connections.

The key features include SD-WAN, firewall use, intrusion prevention, intrusion detection, and application control. 

I have tested 90% of the features that Fortinet FortiGate offers. This type of solution helps us integrate all communications of our company. They guarantee operational continuity of our company and reduce risks by eliminating and detecting threats. This solution gives us agility.

The area that Fortinet may improve is customer support. When you have an incident, situation, or open a case, the support is not as good as Cisco or other platforms I have tested. There are many opportunities for improvement.

I've been using the solution for eight years.

Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.

The area that Fortinet may improve is customer support. When you have an incident, situation, or open a case, the support is not as good as Cisco or other platforms I have tested.

Before Fortinet FortiGate, we had Cisco.

It was not easy. While it might be easier now than eight years ago, you have to be careful and ensure you use a great partner that helps you implement this solution as easily as possible.

The experience is good when you use a quality partner or integrator. We use an integrator, located in the Dominican Republic. They have great support here and extensive knowledge.

The return on investment is great. Previously, we were using a dedicated point-to-point connection from the service provider that cost approximately $3,000 a month. When we implemented Fortinet FortiGate, we changed to two internet high-speed dedicated connections, costing approximately $2,000 in total, resulting in significant cost savings.

The cost efficiency is notable because it is an overall product with a mid-range price point, and you receive more value for the price.

Before Fortinet FortiGate, we had Cisco.

The only product that I have not integrated yet is the Unified SASE. This gives my team agility because as the Chief Information Security Officer, I do not have frequent contact with the platform, but my team has this interaction. 

On a scale of one to ten, I rate this solution a nine.

I am a network engineer implementing Fortinet FortiGate firewalls. We have implemented this firewall for various government departments, small organizations, and hotels.

Fortinet FortiGate is quite popular in my region, so we are implementing Fortinet FortiGate firewalls. Fortinet FortiGate is the best option on the market when it comes to firewalls. It's straightforward to deploy and has good stability and performance.

In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked. I don't know why this happened. The firewall of a bank in Sri Lanka rebooted yesterday, and after that, FortiGuard servers did not connect properly, blocking all customer environment websites.

I have been working with Fortinet FortiGate for around three years.

I have not faced any other issues with Fortinet FortiGate. The performance for Fortinet FortiGate is good.

The scalability of Fortinet FortiGate is good.

We are able to resolve most issues on our own. We raise a case through a partner portal. If the local distributor cannot resolve it, it's routed to another country. The response time for their technical support is not always good. It also depends on the license that the customer has.

Positive

We are partners with both Sophos and SonicWall. I have implemented Sophos firewall myself, but not SonicWall. Our other engineers handle SonicWall implementations. I implemented Sophos SG and recently migrated from SG to SGS, all the firewalls.

The implementation process for Fortinet FortiGate is straightforward. We don't get much error with FortiGate because it's straightforward. We can implement it easily. Sometimes, when we implement through the portal, there are some errors, but we can manage it.

I have implemented 900D firewall and 400D firewall clusters, and many Fortinet FortiGate firewalls. I have also implemented FortiADC once, following step-by-step guides.

We are a partner of Fortinet.

Some of our customers are using Sophos and SonicWall due to price concerns, as they can't manage the pricing of Fortinet FortiGate.

I mostly recommend Fortinet FortiGate when it fits the customer's budget. I would rate Fortinet FortiGate an eight out of ten.

My customer's main use cases for Fortinet FortiGate are mainly for threat blocking, compliance requirements, firewall functionality, and basic security.

It's focused on defending against advanced threats and providing better throughput. Additionally, it can accommodate both enterprise companies and independent users. Bandwidth is one of the issues, but there are many benefits. Overall, it's a solid solution that is scalable in terms of throughput.

The best features of this tool include threat protection, email filtering, and web filtering. FortiAnalyzer's integration with the firewall and FortiSASE is beneficial. The integration helps detect the most advanced threats, such as APTs. 

Fortinet FortiGate stable solution has made systems more compliant in the cyber industry for several customers.

They can improve the backend functionality of Fortinet FortiGate, particularly how the policies work in a real-time environment. Improving this aspect can ensure that policies work effectively.

I have been working with this solution for around one year.

The stability can be rated as eight out of ten.

Fortinet FortiGate has very good scalability in terms of bandwidth, throughput, and everything else. It's scalable without any problems.

I would rate Fortinet support a six out of ten. The immediate response is not that good, particularly when raising a critical or P1 ticket; they lag in the immediate response. They can improve on that front, especially in their support service.

Positive

The initial setup of Fortinet FortiGate is straightforward.

My customers have seen ROI with Fortinet FortiGate. The investment they made has provided returns.

I'm not sure about the exact license cost, but generally, it's a reasonable price. If the hardware or the machine is advanced, it will be expensive. However, for medium-sized machines or hardware, it maintains a reasonable price.

I recommend that those who want to use Fortinet FortiGate need to plan ahead. If they are upgrading or expanding their user base in their company, they should purchase a one-level higher version. It would provide good throughput and withstand the number of users in their company.

Fortinet FortiGate can be a bit expensive, but the price is reasonable. I would rate this solution an eight out of ten.

We have two deployments of Fortinet FortiGate at different sites. One is the SD-WAN, and the other is the next-generation firewall.

We secure our perimeter using Fortinet FortiGate. We are using it as a gateway device, and we have all the filters, such as the web filter, the intrusion detection and the anti-virus. We mainly use it to filter our traffic. Most importantly, it serves as our gateway device. That is how we are using it at the end of the day.

We wanted to see how Fortinet FortiGate SD-WAN can help us reach out to our branch, and that was the only reason for enabling it. It pretty much works for connectivity to the branch.

It is very user-friendly compared to other products. It integrates with many other technologies out there. It does not matter what technology you have deployed within your network, it can work with that.

We have not had an issue with the Fortinet FortiGate firewall. We recently renewed the licenses for the firewall and FortiNAC, and it has been working well. I have not had any incidents or instances since the last renewal.

Application control and the web filter are the best features of Fortinet FortiGate. 

Traffic control is available, and I have been using Fortinet FortiGate to allocate bandwidth also, so it helps me manage and allocate bandwidth to my applications. On that side, that has worked for me. Most importantly, it helps to filter unwanted traffic.

Its pricing can be better. I cannot think of anything else because it pretty much satisfies our requirements. I am comfortable with this product. 

The only issue that I have is with FortiNAC. The firewall is fine, but the FortiNAC interface is a little bit too jumbled or too complicated, not as straightforward as it is on the Fortinet FortiGate firewall and FortiAnalyzer. 

I have not faced any stability issues with Fortinet FortiGate. I would give it an eight out of ten for stability.

Fortinet FortiGate is scalable. I would rate it an eight out of ten for scalability.

I raise my tickets for Fortinet FortiGate, and they are handled well. The support is pretty good. I would rate the support an eight out of ten.

Positive

In this work environment, Fortinet FortiGate was the first one we had as our firewall. We had nothing before it.

I have previously worked with Check Point and Cyberoam. Those are the only two products that I can compare with Fortinet FortiGate.

From my experience, administration is a bit complicated on the Check Point side. Most of the concepts are similar, but configuring Fortinet FortiGate is a little bit easier for me compared to Check Point. Cyberoam was resource intensive, which I have not seen in Fortinet FortiGate.

The initial setup of Fortinet FortiGate was handled by a provider to implement it, but the knowledge transfer was pretty much straightforward. It took about two weeks to deploy Fortinet FortiGate.

We are not a business-oriented organization; our primary aim is to make sure that our assets are protected. We had some issues before having this firewall, and we have not had any incidents ever since we implemented Fortinet FortiGate.

When I look around at other products, such as Sophos, Fortinet FortiGate is 20% to 30% more expensive with our current cost.

The license renewal for Fortinet FortiGate has been a little bit costly. When we are paying, we renew both the warranty and licenses for Fortinet FortiGate. That is what makes the whole thing a bit costly.

We normally purchase and renew those licenses for FortiAnalyzer, FortiNAC, and Fortinet FortiGate firewall at the same time. When I look around, I would say Fortinet FortiGate is on the higher side.

The thing that I have not experienced with it is the web application firewall. I was trying to find out from the partner whether it is something that is licensed separately. When you look at the policies, it looks it is not active.

I would recommend using Fortinet FortiGate because of its usability. I would rate it a nine out of ten.

I use Fortinet FortiGate just for the data center to connect to it. I put Sophos on the internet and FortiGate on the data center.

For application filtration, I really appreciate many features of Fortinet FortiGate because it is more reliable, easy to use, and the reports are easy to read and understand. I have integrated Fortinet FortiGate with the database for reading the reports. I can recommend Fortinet FortiGate for enterprise-level because it has many features and solutions, though I would not recommend it for small companies or individual companies.

To improve Fortinet FortiGate, I think they need to improve the software and make updates more quickly, rather than taking a long time to update the software or firmware.

I have been working with Fortinet FortiGate for approximately four to five years.

I would rate the stability of Fortinet FortiGate a ten out of ten, with ten being the best.

I would rate the scalability of Fortinet FortiGate a ten out of ten, as I think it is reliable and very dependable.

I would rate the technical support from Fortinet between eight and nine; it is a very good vendor, but sometimes there is a delay in getting information from us or maybe a delay for us to contact them.

I am using Fortinet FortiGate and Sophos.

In the beginning of my work with Fortinet FortiGate, the setup was difficult, but after many attempts, I became an expert on how to install and modify every command. For a regular user, I think it is very easy to understand and read the product documentation.

I use Sophos for firewall and Fortinet FortiGate for data center.

I really recommend Fortinet FortiGate. My overall rating for Fortinet FortiGate is 9 out of 10.