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Viraj Fernandopulle - PeerSpot reviewer
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
Real User
Mar 7, 2024
Includes built-in APIs, is easy to deploy, and provides good insight into our network
Pros and Cons
  • "The most valuable feature of FortiGate is FortiView which provides proactive monitoring."
  • "Due to its higher cost, Fortinet FortiGate can lead to increased operational expenses."

What is our primary use case?

For IPS, IDS, traffic management, SDWAN, high availability, we leverage Fortinet FortiGate as a virtual appliance to secure our data center, internal office infrastructure, and site-to-site VPNS Site to client VPNS for our internal lab controls, rather than using physical Fortinet FortiGate hardware.

We implemented Fortinet FortiGate as part of our compliance requirements to address the high volume of intrusion attempts we were experiencing. This solution provides us with a insight on Intrusion to block these attacks and gain insights into who is trying to access our network. Essentially, we aim to understand the nature of incoming and outgoing network traffic.

How has it helped my organization?

FortiGate offers visibility into the types, brands, versions, and users of connected devices. This visibility is crucial for our industrial devices, as their reliable operation is essential to our business.

Fortinet Security Fabric empowers us to comply with regulations, governance, and compliance requirements across regions like the US and Europe, ensuring smooth operations for our global business.

FortiGate's built-in APIs enable us to integrate with the vendors of our choice.

Fortinet's FortiGate is easy to deploy in our environment thanks to its well-written and easy-to-follow documentation.

FortiGate is a highly benchmarked product that improves efficiency and adds value to our organization.

Although we don't see a benefit overnight, we gradually see the benefits of FortiGate over the years. It has provided a lot of insight into our organization's activities.

FortiGate significantly helped reduce the risk of cyberattacks that could disrupt our production. This has protected us against financial losses.

Fortinet has its management suite so it helps to centralize the management of network and security operations in our company. This helps us easily manage the issues and solutions that are required.

Fortinet FortiGate provides us with actionable data to inform our decisions about the most appropriate course of action. It delivers insights into resource consumption and compromised hosts, helping us identify the source of unauthorized login attempts. This comprehensive view allows us to understand what's entering our network.

Fortinet Security Fabric improved security across our industrial control systems.

Fortinet FortiGate helped reduce our mean time to remediate.

Fortinet FortiGate helped to mature our approach to cybersecurity for protecting our industrial equipment. The level of detail we can see regarding incoming traffic and ongoing activities is quite high. This detailed visibility extends to host configuration and other such aspects, providing us with valuable insights. As a result, Fortinet can provide a clear understanding of how to manage our network and quickly mitigate any issues that may arise.

What is most valuable?

The most valuable feature of FortiGate is FortiView which provides proactive monitoring. 

What needs improvement?

Ideally, I'd like to see most CLI configuration options exposed in the GUI to avoid manual command typing. However, there should be a more user-friendly approach than simply replicating everything in the GUI. Alternatively, some users might prefer scheduling tasks through commands for automation.

Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Fortinet FortiGate for over 12 years.

What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiGate ten out of ten. As long as we configure FortiGate properly.

How are customer service and support?

The technical support has improved over the years.

Which solution did I use previously and why did I switch?

We previously used an open-source firewall, but we were looking for a solution that was more proactive, easier to manage, and continuously improved. FortiGate was a major competitor at the time and has since become one of the market leaders.

How was the initial setup?

Initially, there was a learning curve during the deployment. We did have the help of local vendors.

If our policies are already in place, we can have the solution up and running in less than a day using a script. However, if we need to determine our policies while implementing the solution, it can take over a month to complete.

What was our ROI?

Fortinet FortiGate mitigates an excessive amount of manpower requirements because it is easy to manage and this helps contribute to a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price varies yearly and there could be additional costs to help manage the infrastructure. 

In certain markets, if an organization subscribes to their internet service they get a Fortinet firewall included in the cost.

Which other solutions did I evaluate?

We evaluated some of the leading brands. At the time we found FortiGate easier to administrate and handle. The interface was intuitive and the solution was affordable.

What other advice do I have?

I would rate Fortinet FortiGate nine out of ten.

Fortinet FortiGate is one of the most user-friendly security appliances I've encountered. It has a gentle learning curve, and even beginners can configure it effectively. However, for a successful deployment, it's crucial to have a well-defined network layout, documented initial requirements, and a clear configuration strategy. While physical documentation isn't mandatory, a well-organized approach is essential. This includes using clear and consistent naming conventions for commands and rules, along with detailed descriptions within the configuration itself. This makes it easy for anyone to understand the overall logic and navigate the configuration from start to finish. It's important to note that my approach to policy management might involve unique syntax. This includes how I structure policy sets and identify which ones consume the most resources. Understanding how policies interact with other aspects, like implementation and rule execution, is also crucial. Ultimately, a well-defined naming standard is the foundation for a clear and maintainable configuration.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MOHAN SUKUMAR - PeerSpot reviewer
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
Real User
Top 5
Dec 4, 2023
Helped reduced our cybersecurity risks, is user-friendly, and stable
Pros and Cons
  • "In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable."
  • "I would prefer to have more detailed logs within the FortiGate products themselves rather than relying on a separate tool."

What is our primary use case?

We use Fortinet FortiGate to safeguard our online users, who are primarily students, around the clock.

Over the past seven years, we've utilized Fortinet FortiGate to address a wide range of security challenges. Initially, we implemented a firewall to secure our network perimeter. Subsequently, we sought to protect internal network segments. Next, we implemented application-level security measures. And most recently, we've implemented selective service controls to manage access to applications like Google services, WhatsApp, and video conferencing platforms. These measures have addressed evolving security needs over time. Currently, we're focused on enhancing authentication and remote access security. To achieve this, we're implementing security tokens to verify user identities and ensure authorized access.

How has it helped my organization?

Fortinet FortiGate enables us to comply with regulatory governance and compliance requirements.

FortiGate is one of the security solutions we have implemented to enhance and protect our network infrastructure, including devices, across the campus for all users. Specifically, FortiGate has shielded us from Internet security threats, application threats, and unwanted websites or access to unauthorized web services. For instance, access to classified websites is restricted based on user permissions. This has resulted in a cleaner network environment, not just from a security standpoint but also in terms of overall network performance. Secondly, FortiGate has significantly alleviated the burden on network administrators and server managers. The product has proven to be highly reliable.

It has effectively reduced our risk of cyberattacks. We have experienced a very small number of incidents, primarily due to configuration loopholes. However, FortiGate has been successful in preventing intrusions from the Internet. It has effectively thwarted hacking attempts, making it a valuable tool for our computer and network security.

We operate in an educational setting and do not rely solely on online connectivity. Therefore, an internet outage would only impact academic activities. While some internet services are utilized within our campus primarily for business purposes, they are not entirely internet-dependent. Consequently, the impact of equipment failure is minimal. In the event of equipment malfunction, we have established contingency plans and alternative facilitating services in place. Additionally, our devices are designed for high availability, with two devices functioning as a backup in case one fails. We have not experienced any device failures to date.

It has streamlined the management of our network and security operations. While the machine itself doesn't provide an out-of-the-box solution, its effectiveness hinges on the expertise and security knowledge of its users. Therefore, engineering and security proficiency are paramount to maximizing the benefits of FortiGate.

FortiGate offers a lot of reporting logs and reports. By continuously monitoring these resources, we can gather sufficient information to take immediate action and implement necessary changes. However, the effectiveness of this approach hinges on having dedicated personnel to review and respond to the provided insights. The device itself cannot act autonomously without human intervention and analysis.

FortiGate has helped us reduce our mean time to remediation by 60 percent. Its user-friendly interface facilitates rapid issue resolution.

What is most valuable?

Fortinet FortiGate is an extremely user-friendly product. In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable. Additionally, we have not experienced any downtime, which is of utmost importance.

What needs improvement?

The log analyzer, for instance, is a product being developed as a common solution for multiple FortiGate devices. Consequently, the log analyzer's functionalities are not fully integrated into the individual FortiGate products. I would prefer to have more detailed logs within the FortiGate products themselves rather than relying on a separate tool.

While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security. Fortinet's capabilities are primarily focused on network security.

For how long have I used the solution?

I have been using Fortinet FortiGate for over seven years.

What do I think about the stability of the solution?

I rate the stability of Fortinet FortiGate ten out of ten.

What do I think about the scalability of the solution?

Fortinet FortiGate is a fixed configuration that depends on the number of nodes and devices.

How are customer service and support?

The support from Fortinet and its vendors is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment can be completed in a few days. Two to three people are involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

In the Asian economy in which we operate, FortiGate is expensive.

What other advice do I have?

I would rate Fortinet FortiGate eight out of ten.

I'm not involved in the operation of industrial devices. We do, however, have devices that are part of laboratories, and they may be flagged during searches because we belong to the education sector. In any case, FortiGate provides protection, and I wouldn't know the extent of visibility there because it's primarily concerned with providing security for those devices. If they are connected to the network, alright.

We have around 1,500 users and over 3,000 devices that utilize FortiGate.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
Ángel García Favieres - PeerSpot reviewer
CyberSecurity Specialist at Aiuken
Real User
Top 5Leaderboard
Jul 15, 2025
Networking capabilities and community resources facilitate problem-solving
Pros and Cons
  • "The best features of Fortinet FortiGate include everything about networking, such as routing and VPNs."
  • "Without a license, it becomes difficult to implement static DNS."

What is our primary use case?

Mostly firewalls.

What is most valuable?

The best features of Fortinet FortiGate include everything about networking, such as routing and VPNs. Fortinet FortiGate is specifically user-friendly with an easy guide. It is easy to follow and learn about and work with. It has resources available all over the internet with an extensive database. It is very popular, so every community discusses Fortinet FortiGate. Every problem has been solved at some point.

What needs improvement?

Without a license, it becomes difficult to implement static DNS. The FortiDDNS.com functionality is particularly challenging to access without a license.

For how long have I used the solution?

I have been working with Fortinet FortiGate for approximately a year and a half.

What do I think about the stability of the solution?

Fortinet FortiGate is quite stable. The main problem occurs when customers do not update their Fortinet FortiGate properly and regularly. Most issues stem from firewalls not being updated. I have not encountered any problems with Fortinet FortiGate devices.

How are customer service and support?

I have not opened many cases due to lack of need. When we do open cases, we receive fast and friendly replies. The support has been good, though I have not experienced significant issues to fully evaluate this aspect.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have worked with other firewalls including Palo Alto, specifically their Prisma Access SASE solution. I have also briefly worked with Cisco systems.

What's my experience with pricing, setup cost, and licensing?

I am not in that field, but it is quite expensive, especially for personal or home use.

Which other solutions did I evaluate?

We recommend it primarily because we have more knowledge in the Fortinet FortiGate field. Customers ultimately choose what they prefer. We work better with Fortinet FortiGate due to our extensive experience with it.

What other advice do I have?

I have not used FortiGuard extensively as it is not in my field. The only SASE solution I have used is Prisma Access from Palo Alto, not the Fortinet FortiGate SASE. The interface is very user-friendly and easy to use, though knowledge of networking aspects, VPNs, and protocols is necessary. Fortinet FortiGate offers great compatibility with other Fortinet FortiGate functions such as IDS, antivirus, and sandbox features.

All problems we have encountered have had straightforward solutions. Throughout my year and a half working with Fortinet FortiGate, I have not found myself needing additional features.

I rate this solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2123850 - PeerSpot reviewer
CIO at a legal firm with 11-50 employees
Real User
Top 20
May 30, 2025
Integrated tools enhance network control and security management
Pros and Cons
  • "It is complemented by other equipment, such as the Fortinet switch, and it is integrated with other tools that help to prevent cyberattacks, including a web filter, IPS, and application control."
  • "Overall, I would rate Fortinet FortiGate a ten out of ten."
  • "The user interface of the Fortinet FortiGate management console could be more intuitive and user-friendly, and the log analysis and reporting features could be enhanced to provide more flexibility and customizable insights."

What is our primary use case?

We are using Fortinet FortiGate to block or deny malware and to administrate the network to control the traffic inside and outside.

How has it helped my organization?

It has significantly contributed to the effective control and monitoring of the network infrastructure. We could see its benefits immediately after the implementation.

What is most valuable?

It is complemented by other equipment, such as the Fortinet switch, and it is integrated with other tools that help to prevent cyberattacks, including a web filter, IPS, and application control. 

What needs improvement?

The user interface of the Fortinet FortiGate management console could be more intuitive and user-friendly, and the log analysis and reporting features could be enhanced to provide more flexibility and customizable insights.

For how long have I used the solution?

I have had experience with Fortinet FortiGate for one year so far.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable. I would rate its stability a ten out of ten.

What do I think about the scalability of the solution?

It is scalable. I would rate the scalability of Fortinet FortiGate a ten out of ten.

We are a medium-sized organization.

How are customer service and support?

I would rate Fortinet's customer service as very good. They are good because they provide solutions to problems that we encounter and help us make new changes or meet requirements, and they have the ability to work with us to make the changes that we want.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Sophos for web filtering. We now use Fortinet FortiGate for web filtering as well. We switched from Sophos to Fortinet FortiGate because we chose to adopt a Fortinet ecosystem to achieve better centralized control. We wanted to streamline security management while integrating firewalls, switches, endpoint protections, and wireless. 

We used Sophos only for web filtering control applications, but when we switched to Fortinet FortiGate, we achieved better integration with other devices in the security management.

How was the initial setup?

I was involved with the initial setup and deployment of Fortinet FortiGate. It was of medium complexity. It was easy because the tools we were integrating were well-documented, but somewhat difficult due to the learning curve and the need to adapt our legacy system to the new environment.

What about the implementation team?

It took four technical people to deploy Fortinet FortiGate. 

Only two people maintain it; for implementation, we used four people, but to maintain it, it is just two. 

It doesn't require a lot of maintenance. The job roles of those who maintain it include making changes, adjusting web filter configurations, and switching ports. The people who maintain it are network administrators.

What other advice do I have?

I would advise people considering using Fortinet FortiGate to carefully plan the network structure and train the team; Fortinet is powerful, but its full potential comes with understanding the platform. I would recommend starting small, documenting everything, and using its centralized tools to stay secure and efficient.

Overall, I would rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Engineer at a tech consulting company with 201-500 employees
Real User
Top 20
May 8, 2025
Provides comprehensive security and time savings
Pros and Cons
  • "It's comprehensive and time-saving. It covers several areas regarding security."
  • "It's a good product that significantly enhances security and protects organizational data."
  • "Improvements for Fortinet FortiGate could be made by making it easier to implement on networks and simpler to add users and accounts that utilize this solution. That's basically the only challenge that I see."

What is our primary use case?

The typical use cases for Fortinet FortiGate revolve around its security capabilities, as it has a number of features that clients see as necessary for a security solution. This helps them protect various platforms on their networks and infrastructures.

I am involved in implementation as a partner.

What is most valuable?

It's a good solution. I've not interacted much with it. I know a few features, and it's a nice one.

It's comprehensive and time-saving. It covers several areas regarding security.

What needs improvement?

Improvements for Fortinet FortiGate could be made by making it easier to implement on networks and simpler to add users and accounts that utilize this solution. That's basically the only challenge that I see.

For how long have I used the solution?

I have one to two years of experience working with Fortinet FortiGate.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution. While there are issues during implementation, once everything is properly configured, it remains stable. The implementation process can affect users, but those issues get sorted out. 

What do I think about the scalability of the solution?

I find the scalability of this solution to be very good because it allows for easy expansion. You can add more users as needed, which makes it flexible.

How are customer service and support?

I would rate the technical support from Fortinet FortiGate an eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I normally apply the licensing as a partner, but I am not involved in procurement. 

What other advice do I have?

It's a good product that significantly enhances security and protects organizational data. Therefore, I would recommend considering using it.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2667480 - PeerSpot reviewer
Cewa Solutions Architect at a tech services company with 11-50 employees
Real User
Top 20
Apr 9, 2025
A cost-effective solution with excellent security and easy policy configuration
Pros and Cons
  • "I find the ease of configuring specific policies to be the most valuable feature of the Fortinet FortiGate firewall."
  • "Fortinet FortiGate is good for helping you secure and protect mission-critical data."
  • "The solution could be improved by addressing limited local reporting. It requires obtaining the FortiAnalyzer for proper visibility because you can't do much from a reporting perspective with just the firewall alone."

How has it helped my organization?

I see several benefits of using Fortinet FortiGate. When it comes to deploying the solution, it is easy. It allows customers to quickly get up to speed with their day-to-day tasks, minimizing mundane requests. Additionally, the support regarding upgrades and hardware failures has been above par.

Fortinet FortiGate helps to remediate threats more quickly. 

Fortinet FortiGate helps to reduce the mean time to respond when it is properly integrated with proper tools. For example, with email and other automation capabilities, it has reduced to under an hour for me. 

Fortinet FortiGate helps to consolidate tools and applications by offering web control, email protection, routing, firewalling, and extending to switching and wireless on the same management platform.

Fortinet FortiGate is good for helping you secure and protect mission-critical data. It is also good for protecting your edge.

When it comes to security, Fortinet is excellent in terms of how updates are done when there is an incident globally or there's a new variant of any IOCs. It is quite up-to-date.

What is most valuable?

I find application control, logging and reporting, and ease of use valuable. I find the ease of configuring specific policies to be the most valuable feature of the Fortinet FortiGate firewall.

What needs improvement?

The solution could be improved by addressing limited local reporting. It requires obtaining the FortiAnalyzer for proper visibility because you can't do much from a reporting perspective with just the firewall alone.

In terms of convergence, it is a good solution, but it can be better. FortiGate has the capability to support their switching and wireless platforms. They are quite excellent on their wireless side, but I found a couple of gaps in terms of how FortiGate integrates with their own switching platform. There are some gaps there.

For how long have I used the solution?

My experience of working with Fortinet FortiGate is approximately 10 years.

What do I think about the scalability of the solution?

It caters to all with different units, such as from five users to a model that supports telcos or huge enterprises. Depending on the size of your organization, you end up getting the correct fit of the model, and they have the same capabilities. The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.

How are customer service and support?

Their support is quite effective. I would rate technical support from Fortinet a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I've had a chance to do a couple of deployments on the cloud. I've done deployments on private and public clouds. I've deployed it on-prem as an edge firewall or as a data center firewall. 

In terms of maintenance, like all firewalls, there is an aspect of upgrading based on new features and getting the latest updates from the signatures and IPS uploads that come along with it. That happens effectively in an automated way. Software upgrades are catered to during the support window.

What was our ROI?

The FortiGate firewall has helped to reduce the total cost of ownership.

It provides value for money and is quite competitive compared to other vendors, allowing you to achieve the proper ROI from investments.

What's my experience with pricing, setup cost, and licensing?

The pricing or licensing of Fortinet FortiGate is quite effective as it offers different bundles that aggregate most required features, while also allowing clients the option to select specific components alone.

Which other solutions did I evaluate?

The typical use case for Fortinet FortiGate as a firewall is because of the commercial aspects. It is competitive from a pricing perspective. There is ease of use compared to other vendors and effective vendor support for any issues.

What other advice do I have?

Anyone considering purchasing FortiGate's data center firewall should go for it because data centers require stability and proper performance, which the platform provides. I would recommend getting the latest unit for a longer shelf life as clients often buy nearly end-of-sale products, limiting their usability.

Overall, I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at a manufacturing company with 10,001+ employees
Reseller
Top 5Leaderboard
Jun 25, 2024
Has good two factor authentication and client VPN for advanced threat protection across clouds and data centers
Pros and Cons
  • "The strengths of Fortinet FortiGate include network security, VPN, site-to-site tunnels, client VPN solutions, two-factor authentication for VPN clients, and SD-WAN for branch level. We have implemented these solutions for various customers."
  • "Regarding challenges, customers initially faced issues like internet dropping, but after firmware upgrades, everything worked well."

What is our primary use case?

My customers use Fortinet FortiGate for SD-WAN, network security, branch-to-branch communication, site-to-site channel communication, multi-layer protection, authentication, and antivirus solutions. They span various industries, including IT setups, chip-level designing, VLSI companies, software development, SAP implementation, manufacturing, and production groups.

How has it helped my organization?


What is most valuable?

The strengths of Fortinet FortiGate include network security, VPN, site-to-site tunnels, client VPN solutions, two-factor authentication for VPN clients, and SD-WAN for branch level. We have implemented these solutions for various customers.

What needs improvement?

Regarding challenges, customers initially faced issues like internet dropping, but after firmware upgrades, everything worked well.

I believe Fortinet should offer short and frequent training sessions, preferably in video format, whenever they introduce new features. These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.

Long training sessions spanning one or two full days can lead to distractions and reduced focus due to continuous support calls. Therefore, providing brief and focused training snippets would be more beneficial for users.

For how long have I used the solution?

I have been using Fortinet FortiGate for six to seven years.

What do I think about the stability of the solution?

Our customers are satisfied with the stability of Fortinet FortiGate. I would rate it as a ten out of ten for stability.

What do I think about the scalability of the solution?

Fortinet FortiGate is quite flexible and scalable, allowing us to scale up from sixty to a hundred units. However, there are limitations for extremely high production levels. I would rate its scalability an eight out of ten.

How was the initial setup?

Setting up Fortinet FortiGate is straightforward and easy. I would rate it a ten out of ten for ease of setup. The deployment typically takes around two to three hours.

What was our ROI?

Operational costs for Fortinet FortiGate are pretty low because once it's configured, no changes are needed. In terms of ROI, clients have seen benefits. After switching from other brands to

Fortinet, they experienced fewer support calls. Initially, there were some support calls in the first one to two months, but after that, there were none. Clients are now comfortable and not wasting productive hours on IT support.

What's my experience with pricing, setup cost, and licensing?

The cost of Fortinet FortiGate is competitive and not expensive compared to other enterprise- grade solutions. On average, the license cost per year is around seventy percent of the firewall's purchase price.

What other advice do I have?

Regarding AI elements, I believe Fortinet has the capability to implement machine learning snippets for improved security and advanced configurations, but this should be integrated as part of their overall strategy.

I will advise to focus on configuring the admin tools and monitoring users and serial numbers effectively. 

As for rating the solution, I would give it a ten out of ten for being a very good solution.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Syed Ali Waqas - PeerSpot reviewer
Head IT at Burraq Cyber Security Solutions
Real User
Top 5
Jan 31, 2024
Provides centralized management, enhanced visibility, and reduces cybersecurity risks
Pros and Cons
  • "The most valuable features are SD-WAN, application control, IPS control, and FortiSandbox."
  • "The graphical user interface of Fortinet's FortiGate product does not function well with text-based interfaces."

What is our primary use case?

We use Fortinet FortiGate as our security and routing solution.

We implemented Fortinet FortiGate to enhance our security posture by blocking and restricting access to certain websites and securing our VPN traffic. 

How has it helped my organization?

Fortinet FortiGate offers enhanced visibility and segmentation for our industrial devices, a crucial process when some machines utilize systems demanding high-level security.

We have implemented Fortinet Security Fabric on our VM infrastructure, and it has provided great service in helping us meet regulations, governance, and compliance requirements. This is important to us because Fortinet Security Fabric connects to our sandbox, allowing us to scan shares across all clusters and enabling FortiGate to resolve any online issues.

Fortinet FortiGate has enhanced our organization's security by enabling secure VPN access and restricting access to social media sites, thus ensuring that employees can focus on their work. We saw the benefits of FortiGate within weeks of the deployment.

FortiGate helps reduce the risk of cyberattacks that could disrupt our production by isolating the affected traffic and creating a log for us.

It also helps to centralize the management of our network and security operations.

The centralized management allows us to access all of our firewalls and policies using a single interface.

Fortinet provides actionable data to help us make informed decisions about the actions to take. For example, if one of our firewalls goes down, the solution helps us rectify the issue by providing details on the problem and how to address it.

By consolidating the numerous individually connected batches, FortiGate helped us reduce operational expenses associated with the extra costs they incurred.

Fortinet FortiGate has helped us mature our approach to cybersecurity for protecting our industrial equipment. Their knowledge and daily webinars on email security and virus prevention have empowered us to stop attacks and maximize our efficiency.

What is most valuable?

The most valuable features are SD-WAN, application control, IPS control, and FortiSandbox. These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.

What needs improvement?

The graphical user interface of Fortinet's FortiGate product does not function well with text-based interfaces. This functionality should be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate for seven years.

What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiGate a ten out of ten.

What do I think about the scalability of the solution?

While Fortinet FortiGate firewalls are scalable, upgrading to a new version or adding hardware requires purchasing a new license to migrate the old backup to the new firewall. 

How are customer service and support?

While the technical support team is knowledgeable, their response time to support tickets is concerning. It typically takes them 48-72 hours to respond, which significantly disrupts my work.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

While we previously used the open-source PSS firewall, it lacked the layered security architecture offered by Fortinet FortiGate.

We migrated to Fortinet FortiGate for its superior control, in-depth scanning, and ability to minimize cybersecurity risks, features not offered by other firewall solutions.

How was the initial setup?

The initial deployment is easy. The solution can be installed by following the on-screen prompts, and the policies can be implemented through the interface dashboard.

Deploying the system takes one full business day. We begin by gathering user requirements from each department, as they have varying policies. The policies are implemented department-first, followed by branches. Finally, VPNs are generated for remote users. Two people are required for the deployment.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

Since implementing Fortinet FortiGate, we have observed an increase in user productivity, which translates to a positive return on investment.

What's my experience with pricing, setup cost, and licensing?

While Fortinet FortiGate has a higher price point compared to Sophos XG, its user-friendly interface justifies the cost. Additionally, its fixed pricing structure eliminates concerns about surprise fees.

Which other solutions did I evaluate?

After evaluating Sophos XG and finding its interface overly complex for our needs, we opted for the user-friendly interface of Fortinet FortiGate.

What other advice do I have?

I would rate Fortinet FortiGate an eight out of ten.

We have one person that deals with maintaining Fortinet FortiGate.

We have 1,100 users in multiple cities and departments using FortiGate.

The Fortinet FortiGate 60F is a good choice for organizations to begin evaluating firewalls.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EhabAli - PeerSpot reviewer
Sr. Cybersecurity Solutions Architect at BMB
Real User
May 16, 2023
Efficient, user-friendly, and affordable
Pros and Cons
  • "Fortinet FortiGate is user-friendly and affordable."
  • "For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial."

What is our primary use case?

There are various use cases for Fortinet FortiGate, including firewall protection for internet access, data centers, branches, and SD-WAN. We use the firewall in multiple locations throughout our network, taking advantage of its many features, such as the promising CDR feature and security profiles like the WAF filter and application DNS security. We deploy these features in different parts of the network. Additionally, some customers use Fortinet FortiGate in the cloud to safeguard their cloud servers within platforms like Microsoft tenants.

Our customers are using Secure SD-WAN for connecting different branches. For example, oil and gas companies have different branches all over Egypt, which are not in the main city, so they need a secure connection and stability for certain protocols, such as voice and things like that. They also need visibility. They need to understand which applications are consuming SD-WAN. 

Some of the customers are also using SD-WAN for load balancing. For SD-WAN, you need at least two internet connections, so some of the customers are using it as a load-balancing technique. Overall, there are a lot of features for which customers are using SD-WAN.

How has it helped my organization?

For our customers, Secure SD-WAN is very useful for giving the right priority to the applications and controlling the proper use of the application.

Secure SD-WAN's interoperability with other systems and applications in the environment is very good. The integrated application protection provided by Secure SD-WAN is also good. There is a very good integration with all the applications and portfolios. We don't integrate the firewall with the application itself, but it does what is needed to control and reroute the traffic.

Secure SD-WAN has a lot of benefits. There is a calculator on Fortinet's website. When you feed the right information to that calculator, it tells you how much money you will save by acquiring SD-WAN. The first benefit is that you're going to save money. Instead of buying multiple ISP connections, MPLS, and other such things, you can use the normal internet and apply SD-WAN on it, so you can save a lot of money. You also don't need to increase the bandwidth. SD-WAN helps with the routing of your traffic and the optimum use of your links. It's efficient and secure, and it saves you a lot of money, and of course, there is the security of the firewall that's applied on SD-WAN. If we're comparing it with other vendors like Cisco, you are not getting the firewall features.

It's very efficient. There is a lot of visibility. It reduces the number of incidents. If there is any problem, you can immediately log in to the firewall, and you will know if there is a notification about bandwidth consumption or any other issue, or if there is any drop in connectivity. It makes the operation very easy. It makes it easy for the teams to respond to incidents and manage issues. SD-WAN helps to remediate threats more quickly and efficiently because, with SD-WAN, there are a lot of applications going through different links, so if you can know which link an application is using and what's on the link, you can make the right decision in a very fast way to fix it. It provides both visibility and efficiency.

It reduces your mean time to detect (MTTD). In the new version, which is version 7.x, of the FortiGate firewall, through the main dashboard, you can know what is going on. If you've done the dashboard and you're putting these statistics in front of you on a screen, once you look at it, you'll know what's going on and what's the problem. It, of course, will give you the tools and the right information to reduce the time to solve.

It's hard to say whether it has reduced help desk tickets because it's more on the operational side, but it helps them a lot. The operations team is not handling the firewall. It's either the network team or the network security team. Generally, once it's up and running, it just works. It's different from having an antivirus or something else that can be changed from day-to-day activities. With this one, once you turn it on, the service will be stable unless you have a problem with your internet. It doesn't cause a lot of problems.

In terms of helping to future-proof business, from a partner perspective, it gives you a lot of flexibility to enhance the customer network. It opens a lot of doors for sales, for a new business, and for new potential. That's from the partner side. From the customer side, you can save money and solve a lot of problems. If you need to connect with a few branches all over the country, it's efficient. You don't need to travel for five to ten hours to reach the second branch. If you have proper SD-WAN technology and it's connected in a good way with good vendors, you can save a lot of time, effort, and money. You can have proper connectivity between branches as if the guy you are talking to is next door. So, SD-WAN gives a lot of benefits at the vendor level, partner level, and customer level.

What is most valuable?

Fortinet FortiGate is user-friendly and affordable.

When it comes to Secure SD-WAN, ease of use is valuable. The visibility and reporting are also valuable. A cool thing is that SD-WAN is free of charge with the Fortinet firewall. You can just use it just by using the Fortinet appliances that you already have in the branches. You cannot have appliances from different vendors. Fortinet customers can use the feature in a very easy way. It takes one click to integrate with the firewalls. It's very very easy to deploy. You don't need to build anything.

What needs improvement?

In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets.

For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line.

The stability has room for improvement.

When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.

For how long have I used the solution?

I have been using Fortinet FortiGate for seven years, and I have been using Secure SD-WAN for two years.

What do I think about the stability of the solution?

Secure SD-WAN is stable, but when it comes to the firewall, sometimes there are issues with the throughput and related factors. Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze. When this happens, the system appears to be running but no traffic is processed, causing disruptions to applications, users, and overall internet connectivity. This can be confusing because the firewall appears to be functioning correctly. Typically, the solution is to restart the firewall. However, when we contact support, they require logs before restarting, which can be challenging in urgent situations. As a result, we prioritize quick resolution over troubleshooting. This is a common drawback of the operating system.

What do I think about the scalability of the solution?

I'd rate Fortinet FortiGate's scalability an eight out of ten.

How are customer service and support?

While the technical support offered online and on-site is generally effective, there may be occasions when we need to escalate an issue to a higher level due to its complexity. 

I initially sought assistance from level-one support, but they were unable to resolve my issue. Eventually, they informed me that the problem would be addressed in a future patch. However, within a day or two, a level three engineer intervened and provided me with an update to resolve the issue. He explained that it required a command line configuration, as it couldn't be done through the graphical user interface. I was impressed with the level-three engineer's expertise and problem-solving skills. It taught me that if we persist and communicate our needs, we can achieve our desired outcomes.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We need to determine whether the firewall will be positioned in an active-standby or active-active configuration. Based on this decision, we will choose the appropriate license. If the firewall is intended for use with the Internet, we will need to include features such as a full DNS filter. However, if it's being used in a data center, these features may not be necessary. Additionally, we need to consider the speed of the interface, 1G or 10G, and the expected amount of network traffic to properly size the firewall model and ensure proper throughput. This is the initial phase of the process. Once the firewall has been deployed, it's a matter of connecting it and configuring policies. 

When it comes to the deployment model of SD-WAN, my customers usually buy the appliance. They already have FortiGates, so we're just connecting firewalls to each other. In Kuwait and Egypt, there are mostly on-prem deployments. It's rare to have someone deploying a firewall on the cloud, and if it's deployed on the cloud, it's for a certain reason. It's not for SD-WAN because you're not loading balancing or you don't need SD-WAN for cloud access. In the countries where I was responsible for its implementation, there was only on-prem deployment.

There is one single challenge with the deployment of SD-WAN, but it's not from the FortiGate side. It's from the customer side. You need to understand your traffic so you can get the best out of SD-WAN. For some organizations, it's huge because they don't know which application is doing what and which is more important than the other. Especially during the COVID years, a lot of applications popped up. Companies used to release an application every few weeks. To do a proper implementation, you need to understand your network, understand your application, and set your priorities. Once you do this, the implementation will be a piece of cake. If you have all the information, it will take a day or two days.

What about the implementation team?

We implement the solution for our clients. One person can easily deploy multiple Fortinet products through the firewall including FortiAnalyzer for the logs, FortiManager, and FortiMail.

For SD-WAN also, one senior security engineer can do everything for a customer. The maintenance is easy. We haven't faced any critical problems with it.

What was our ROI?

We have experienced a positive return on investment by utilizing Fortinet's products. For instance, their website features a calculator for SDR, which enables us to measure the actual ROI in dollar amounts. We input our current expenses, the products we intend to purchase, and our connectivity plans, along with a few other details. At the end of the process, we receive data that indicates the amount of money we will save, such as two hundred thousand, for example. This provides us with clear and precise figures on our savings, making it an excellent tool.

Our customers have seen time to value with Secure SD-WAN. Its time to value is seen within weeks of implementation.

What's my experience with pricing, setup cost, and licensing?

The price for the Fortinet FortiGate is reasonable. Secure SD-WAN is free of charge. If you have their firewall, it's free of charge. It's very tempting. Other vendors, such as Palo Alto, will charge you to have an SD-WAN license, whereas, with Fortinet, it's free of charge.

What other advice do I have?

When purchasing a firewall, stability is non-negotiable. For small to medium businesses, Fortinet's affordability and ease of deployment make it a suitable option. However, for enterprise-level businesses, Palo Alto or Check Point would be preferred for their robust clients and immediate updates, despite the higher cost.

When comparing the pros and cons of Secure SD-WAN with other solutions, the challenge is not with SD-WAN. It's with the appliance that's offering SD-WAN, which is the firewall. So, the first comparison would be between the FortiGate firewall and other firewalls, and if the other firewalls are already offering the same service, the comparison will be between different levels, not just SD-WAN. There could be other firewalls that are more efficient or lower in cost or even more familiar to customers than Fortinet. So, the challenge is not with SD-WAN. The main reason I use SD-WAN on FortiGate is to get the benefit of the security profiles or security features of the firewall on top of the SD-WAN. Otherwise, I can use my internet router, the basic load balancing protocols, and the basic IP tunneling, and send some traffic here and some traffic there, and I'll save the cost. 

I'd rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Taha Turkestani - PeerSpot reviewer
Senior IT specialist at SAUDIA ALIRLINES
Real User
Top 5
Jul 2, 2025
Easy interface and resilience against power interruptions improve network security
Pros and Cons
  • "Two aspects I'm happy with regarding Fortinet FortiGate firewall are the easy user interface and its resilience during power interruptions."

    What is our primary use case?

    We are using Fortinet FortiGate firewall as a data center firewall.

    What is most valuable?

    Two aspects I'm happy with regarding Fortinet FortiGate firewall are the easy user interface and its resilience during power interruptions. We experienced two power interruptions where the firewall got disconnected from electricity, but it resumed working normally without any issues. 

    The firewall provides enhanced security for our network, and as administrators, we are satisfied with the friendly interface. We are particularly pleased with the Fortinet FortiGate firewall's ability to provide network and security convergence.

    For how long have I used the solution?

    We have been using it for three years.

    What do I think about the scalability of the solution?

    It is scalable.

    Which solution did I use previously and why did I switch?

    We did not use any solution before Fortinet FortiGate.

    What was our ROI?

    The price-to-performance ratio that we get from using Fortinet FortiGate firewall is very good.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is affordable. We are satisfied with the Fortinet FortiGate firewall.

    What other advice do I have?

    I would highly recommend Fortinet FortiGate firewall. We feel more secure after implementing it. We are securing the whole network with the Fortinet FortiGate firewall, not specifically the data. 

    On a scale of one to ten, I rate this solution a nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.