We used Fortinet FortiGate IPS as a perimeter firewall in our data center and offices. Major offices with more than 50 people were using Fortinet FortiGate IPS.
Group IT Manager at Direct Remit Limited
The solution has an easy-to-use interface and can be used as a perimeter firewall
Pros and Cons
- "Fortinet FortiGate IPS has an easy-to-use interface and configuration."
- "The solution’s stability could be improved because we sometimes faced some drops."
What is our primary use case?
What is most valuable?
Fortinet FortiGate IPS has an easy-to-use interface and configuration. The solution supports protocols like OSPF and BGP.
What needs improvement?
The solution’s stability could be improved because we sometimes face some drops. It was not due to the box, but it was due to some misconfiguration on our end.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for three years.
Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate Fortinet FortiGate IPS a nine out of ten for stability.
What do I think about the scalability of the solution?
Fortinet FortiGate IPS is a very scalable solution. We had very few users using the solution in our data center. Around 50 users use the solution in our offices.
How are customer service and support?
The solution's technical support is quite good.
How was the initial setup?
The solution's initial setup is quite simple. We could transfer the configuration file from the earlier FortiGate, and we were up and running in a very short time.
What about the implementation team?
Fortinet FortiGate IPS was deployed in our organization through a vendor. Since Fortinet FortiGate IPS is very simple to use and very easy to configure, its deployment time is very less.
What was our ROI?
You can recover the investment of Fortinet FortiGate IPS in a short time. The solution is not that pricey.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate IPS' licensing is quite simple to understand.
Which other solutions did I evaluate?
Before choosing Fortinet FortiGate IPS, we evaluated Check Point. We chose Fortinet FortiGate IPS because Check Point was quite pricey.
What other advice do I have?
We used the latest version of Fortinet FortiGate IPS.
We require a basic network engineer for the deployment of Fortinet FortiGate IPS.
Overall, I rate Fortinet FortiGate IPS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Manager at a retailer with 501-1,000 employees
Enhanced security compared to traditional firewalls, providing protection against various types of attacks
Pros and Cons
- "The FortiGate Next-Generation Firewall is always updating. For example, if there is a big attack, they fix it in their firmware. They release new firmware with the necessary patches to address the vulnerabilities."
- "I would like to have SD-WAN as a part of the Next Generation Firewall. It would enhance high availability."
What is our primary use case?
There are many features that we can use. We can see all the logs. Additionally, we can connect with other devices like the FortiManager. We also have a new feature.
We mainly use the Next Generation Firewall for enhancing security. It has powerful capabilities compared to traditional firewalls, especially when dealing with current threats like those in Azure. The Next Generation Firewall can handle more effectively.
What is most valuable?
The FortiGate Next-Generation Firewall is always updating. For example, if there is a big attack, they fix it in their firmware. They release new firmware with the necessary patches to address the vulnerabilities.
Mainly, we are more secure than with the traditional firewall. The Next Generation Firewall helps a lot in defending against various types of attacks.
What needs improvement?
In terms of solutions, for now, we don't have any SD-WAN. Yeah. We are planning to implement SD-WAN due to some failures we experienced last year. For our high availability design, this would be beneficial.
So I would like to have SD-WAN as a part of the Next Generation Firewall. It would enhance high availability.
For how long have I used the solution?
I work with the FortiGate Next-Generation Firewall. We started using FortiGate about five to six years ago. We have been using various versions and migrated to newer ones over time.
What do I think about the stability of the solution?
It's stable, quite stable. We also have it set up as a firewall with high availability. We were also talking about SD-WAN for our future plans for our stores, mainly for the internal lines, because this SD-WAN technology is something we would like to implement.
What do I think about the scalability of the solution?
It is a scalable solution. We can connect it to any network or with other brands, not only Fortinet. For instance, we can configure it with Cisco or any other brand for connectivity.
In our company, it protects around 500 endpoints.
How are customer service and support?
Customer service and support have different levels of support—level one, level two, level three—based on the severity of the issue. They can also provide scheduled delivery. We usually never face any significant problems with their support.
I am satisfied with the support. They have good knowledge.
How was the initial setup?
The first setup process was easy to do. It was not difficult at all.
What about the implementation team?
We set it up ourselves. We created policies, firewall rules, IPsec VPN configurations, and everything was handled by our team.
The deployment took around five days, and the process was quite easy. The setup was straightforward. If we encountered any issues, we could contact Fortinet support. They were helpful and provided support through the hotline in urgent issues.
Maintenance is quite easy. I did it myself. It's user-friendly. We can use the GUI, or we can use the command line, but the GUI is more user-friendly. So it's good.
What's my experience with pricing, setup cost, and licensing?
The price is not very expensive compared to Cisco or Palo Alto. Like Palo Alto, which is the most expensive product.
Which other solutions did I evaluate?
We have always been using Fortinet. It has been quite stable for us.
What other advice do I have?
I would recommend it to other users. Overall, I would rate the solution a nine out of ten. It is a good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
CEO & Technology Specialist at Karman Infotech Private Limited
Acts as a gateway-level firewall that secures the office infrastructure against threats
Pros and Cons
- "FortiGate Next Generation Firewall is a good solution because it has a range of options and a clear ecosystem."
- "FortiGate Next Generation Firewall could be made a little less expensive."
What is our primary use case?
Organizations with about 50 to 100 employees use the solution for VPN, ZTNA, and remote connectivity between branch offices and site-to-site VPN. The solution acts as a gateway-level firewall that secures the office infrastructure against threats in mid-size enterprise organizations.
What is most valuable?
FortiGate Next Generation Firewall is a good solution because it has a range of options and a clear ecosystem. It has good availability of solutions that complement the next-generation firewall. For example, it has a good range of switches and access points. The solution also has a good ecosystem where cloud services like FortiMail complement the whole solution. The solution has a better ecosystem for community support.
What needs improvement?
FortiGate Next Generation Firewall could be made a little less expensive.
For how long have I used the solution?
I have been working with FortiGate Next Generation Firewall (NGFW) for around three years.
What do I think about the stability of the solution?
Bugs appear whenever a new firmware or operating system is uploaded into the device for certain modules. These bugs might cause certain services not to work, which has been the case in the past. There have been certain things that were resolved with the new firmware update. FortiGate Next Generation Firewall comes with a six version or a seven version.
The 6.1, 6.2, and 6.3 versions would have bugs, but the 6.4 version would be pretty stable and precise without any issues. Hence, I generally prefer to go ahead with the later version of a particular generation. For example, instead of going with the first version of the sixth generation, I would go in for a third or a fourth version. These things are there in most vendors, but I've noticed these, particularly in FortiGate Next Generation Firewall.
What do I think about the scalability of the solution?
FortiGate Next Generation Firewall is a pretty scalable solution, and mostly, small and medium companies use the solution.
How are customer service and support?
Although FortiGate Next Generation Firewall's customer support is spontaneous in responding, their actual responses are a little slow. They take time. When I say spontaneous, I mean the case ticket gets logged immediately, but the response from Fortinet doesn't come so fast. You have to follow up and then get things done.
How would you rate customer service and support?
Neutral
How was the initial setup?
FortiGate Next Generation Firewall’s initial setup is straightforward.
What about the implementation team?
The solution’s deployment takes one hour. Two to three engineers are required for the deployment of the solution. One or two people maintain the solution by monitoring and fixing breakdowns, which rarely happens.
What's my experience with pricing, setup cost, and licensing?
FortiGate Next Generation Firewall is an expensive solution. I rate FortiGate Next Generation Firewall an eight out of ten for pricing. The solution has a yearly license, and you have to pay additionally for the deployment and partner-led services.
FortiGate Next Generation Firewall charges additionally for migration. Suppose you're upgrading from an older appliance to a newer appliance. In that case, the partner has to buy a FortiConverter Service or a FortiConverter tool on a per-incident basis, which is charged. On the other hand, partners can use the tools available in SonicWall. Compared to FortiGate Next Generation Firewall, SonicWall is better in terms of support and pricing.
What other advice do I have?
We work with the latest version of FortiGate Next Generation Firewall.
Overall, I rate FortiGate Next Generation Firewall a nine and a half or ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT Lead at CMH
Good support and highly scalable solution
Pros and Cons
- "The scalability is very good."
- "There have been several vulnerabilities in the firewall. It is hackable, some of the images are hackable."
What is our primary use case?
The firewall system we have implemented in my company serves as the gateway to access the internet. We have different VLANs set up on the firewall for various networks.
We enforce security measures based on policies. When it comes to security, we have web monitoring, application filtering, and MAC address filtering implemented on the firewall. We also utilize VPN and SD-WAN architecture. Everything is functioning well.
Additionally, we have two ISPs connected for load balancing. We send the logs, and audit logs to FortiCloud for analytics and statistics.
Moreover, we have an alerting system for FortiGate, which is also functioning properly. The firewall operates in question mode, using round-robin connections, and handles routing as well.
What is most valuable?
FortiGate is a very good product. It offers a wide range of features, and its availability is almost everywhere. The support, both local and international, is good. Also, they provide certification programs for the next-generation firewalls, which is beneficial.
The product speaks for itself and holds a strong position in the market. In our company, we highly recommend FortiGate to our colleagues and other IT professionals. Furthermore, it offers cost advantages compared to other products.
What needs improvement?
The improvement that I would like to see is in the licensing. The licensing process is a bit high.
Additionally, there have been several vulnerabilities in the firewall. It is hackable, some of the images are hackable. So, upgrading to the latest patch, but these improvements would be more profitable for companies like ours.
I would like to see improvements in license costs and the handling of vulnerabilities.
For how long have I used the solution?
I have been working with FortiGate NGFW for ten years. I currently use the FortiGate 101E model at a customer site.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It provides a stable network, and I can connect to remote sites as well. I find it reliable because we use SD-WAN. There are no major issues, except when there is an Internet outage. But overall, no significant problems.
What do I think about the scalability of the solution?
The scalability is very good. I would rate the scalability of the solution a nine out of ten because I have encountered no issues so far with the product. The scalability is excellent, very good.
We have 150 users using this solution. Moreover, we have plans to increase the usage. Maybe next year, I plan to upgrade to a newer version of FortiGate, and we have a plan to increase our user count by ten percent by next year. So I'm considering a more powerful firewall for better performance. That's the plan.
How are customer service and support?
In terms of support, they are very responsive. If you reach out to them, they will contact you within 15 minutes. Managing FortiGate is easy and simple compared to other products. It's not too complex.
Even if we miss renewing our licenses, FortiGate provides a grace period of 90 days, which is exceptional. Most products only offer 30 days. That's the best part, in my opinion.
The support is excellent. I've had very positive experiences with FortiGate's support team. They are friendly and always available. Their support is available 24/7 via phone, email, or chat.
They even offer remote access if we need help with configuration or auditing logs. Their support is reliable both locally and internationally.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The availability of product support and its manageability were important factors for me. I found it easy to manage, not too complex.
Additionally, the product is readily available in my country. Based on the information I found on the Internet, FortiGate seemed to meet my requirements.
How was the initial setup?
The initial setup is straightforward. The setup is pretty simple. However, it acts as an authentic gateway between my routers and the internal network. All the traffic goes through the firewall in cluster mode. If one firewall goes down, the other one takes over until we have time to replace the faulty one. We typically use the firewall for a period of five years before considering a replacement.
The device is connected to the server room on-premises. We configure it locally, but we utilize FortiCloud for logging and analytics. We manage the number of assets (FortiGate assets) we have, which is manageable through the cloud. That's all.
Which other solutions did I evaluate?
I have used Barracuda, Sophos, Palo Alto, and more.
What other advice do I have?
My advice would be to start by conducting a Proof of Concept (POC) and test FortiGate NGFW in your own environment. Go through all the necessary configurations and spend around one or two weeks to become familiar with the solution.
After that, you can proceed with the purchase. But if I were to advise someone instantly, I would simply say, go ahead and give it a try.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at Trends and Technologies, Inc
It's a user-friendly solution with good interoperability, and it's cheaper than most
Pros and Cons
- "FortiGate firewalls are user-friendly, and I like the security profiling features."
- "While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up."
What is our primary use case?
Our primary use cases for FortiGate are SD-WAN and the next-gen firewall.
How has it helped my organization?
Most clients in the Philippines seek a cost-effective solution that can secure their network, and FortiGate is often their first choice. If your network is secure, there's less downtime and threat exposure, increasing overall efficiency.
Fortinet's secure SD-WAN helps us remedy threats faster. It's user-friendly, and you can see everything on the FortiGate dashboard through a single pane of glass. Secure SD-WAN has reduced our mean time to detect. We haven't had any significant issues so far.
SD-WAN has reduced our help desk tickets by making us secure. Many of our clients switched from other brands to Fortinet, and they feel that the FortiGate box and the added security FortiGuard provides have exceeded their expectations.
What is most valuable?
FortiGate firewalls are user-friendly, and I like the security profiling features.
FortiGate has always had good interoperability. Their fabric enables you to integrate a lot of products into one vendor.
The secure SD-WAN gives you a tool for failproof your connections, especially with a branch-to-branch setup. FortiGate also comes with FortiGuard, which is an excellent threat-detection service. They have their own R&D and threat intelligence for FortiGuard.
What needs improvement?
While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up.
For how long have I used the solution?
We have been using the solution for more than two years.
What do I think about the stability of the solution?
I rate FortiGate an eight and a half out of ten for stability.
What do I think about the scalability of the solution?
I rate FortiGate a nine out of ten for scalability.
How are customer service and support?
I rate Fortinet support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use Meraki. FortiGate has advantages in terms of usability. Also, if we don't pay for the Meraki license, it becomes useless.
How was the initial setup?
Deploying FortiGate is straightforward. It typically takes about three days to deploy and configure the solution. One person is usually enough to deploy it.
What was our ROI?
Most of our clients are still using the FortiGate D Series, so they have gotten their money's worth.
What's my experience with pricing, setup cost, and licensing?
Fortinet is much cheaper compared to the other leading platforms. However, most of our customers are asking for bigger discounts on license renewals.
What other advice do I have?
I rate Fortinet FortiGate a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Network Consultant at Jooya
A solution with good performance that is also price-wise reasonable
Pros and Cons
- "When I survey FortiGate products, I see that they have a good performance, especially in terms of next generation firewalls."
- "One of the weaknesses of the solution is something we noticed, especially after comparing the tool with SD-WAN features, since, unfortunately, in a massive scale size environment, the solution is not good. I"
What is our primary use case?
First, we use the solution as a native firewall. After a native firewall, we use IPS. We also use NGFW features like antivirus, IPS, and shaping, which are very important features for companies. We also manage all of my products with FortiManager or FortiAnalyzer and collect online data. For another feature, we try to use SD-WAN products. The SD-WAN feature on FortiGate was implemented for a company with thirty or fifty branches. We had a good experience with the conversion between Cisco and FortiGate for secure access points because Now I'm a consultant for network administration, and we have a challenge with choosing one of these, and so for example, someone, if I actually choose a Fortinet product, SD-WAN based on Fortinet, sometimes someone chooses SD-WAN based on Cisco, but because my special is Cisco, I prefer SD-WAN based on Cisco.
What needs improvement?
One of the weaknesses of the solution is something we noticed, especially after comparing the tool with SD-WAN features, since, unfortunately, in a massive scale size environment, the solution is not good. It cannot be recommended for massive scaling in terms of size, especially for businesses with more than 1,000 branches.
Cisco is very stable, especially on the larger scale side, and it's very important for SD-WAN features. If you try Next Generation Firewall for a big company, then it is good to purchase a Cisco product. However, Cisco's price is a little high and more than Fortinet's prices. But for small companies, it is better to choose Fortinet and FortiGate products, which is important.
A company needs a tool for accounting. Unfortunately, now we don't have any accounting, especially for the quarter and control side. We don't have any solution in FortiGate. However, Sophos Firewall has it, so it is good for Fortinet's next version.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall (NGFW) for more than eight years. I am just a technical person, so I'm a solution designer, a network architect involved in network security.
What do I think about the stability of the solution?
In FortiGate, after FortiOS Version 5.6, it is stable, and there is no problem. However, we had many problems with FortiOS Version 5.0.5 in FortiGate. Now, when we use FortiGate's FortiOS Version 7, we don't have any problems. The solution has improved, and it is a good product now. For a larger scale, my recommendation is to choose a Cisco product like Firepower Services because, in a massive-scale business, stability is very important.
What do I think about the scalability of the solution?
When I survey FortiGate and FortiGate products, I see that they have a good performance, especially in terms of next generation firewalls. In the future, improving such features and performance is absolutely better. Juniper has a better performance compared to FortiGate.
How are customer service and support?
Speaking about technical support, I have a good experience with design, especially in terms of security design and security architecture.
In level one support, they connect to customers directly, which is a part of our work, and we should solve customer problems. But I prefer staying in level two, where we develop, implement, and solve huge and complex problems, because I have had a good experience with this for more than ten years. Also, I think I have good behavior when under heavy pressure.
What's my experience with pricing, setup cost, and licensing?
I think price-wise, the solution is totally reasonable since it has many products to serve, starting from small homes to massive scale sites. A company can choose from one of the offerings by the solution company. Also, it's very important to choose a contract support level. Some companies may choose RMA with support twenty-four hours and seven days a week. So, it depends on the contract support, I think. The Fortinet appliance is a reasonable purchase for companies.
Regarding the license costs, when you choose the 100 series, it is completely different from the 1000 series. It's very important, and so when you choose one-year support or five-year support, or seven-year support, the pricing depends on which one you choose.
In Iran, we have a massive sanction, so we don't use direct support. We don't talk about this. But, concerning my country and direct support from Fortinet, I can't speak about this event. So, in Iran, I don't have an idea about the use of support since we don't use direct support, but we do get indirect support.
What other advice do I have?
When planning to choose FortiGate Next Generation Firewall (NGFW), the scope of the company is very important. Also, it is important for a company to consider if they want one gig, ten gigs, or another concurrent pair concurrent session. Totally, a company's scale and size are very important. After that, for example, we use a prototype with a five gigabit per second, including the performance. However, if we compare Cisco, Fortinet, and other things, Firepower is very good because Cisco's Firepower is a big and active solution which is very strong compared to Fortinet. However, it's very important for a company to have a native firewall, so such companies can't choose from Fortinet series. So, it very much depends on the situation of the company. So, before that, we review a company's requirements and survey network. After that, usually, I recommend the solution. Also, it is very important to have a budget. For example, a company can first tell me about its budget, like, one billion dollars or whatever. After that, we choose a guide and recommend choosing one of the solutions.
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Specialist at a tech services company with 201-500 employees
Good threat prevention capabilities, good price, and very easy to deploy and manage
Pros and Cons
- "It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall."
- "The improvement is related to logs. Instead of the CLI, we should be able to have more insights into the logs of the firewall in the GUI."
What is our primary use case?
We have deployed this firewall for many companies. Our clients are financial and medical companies.
How has it helped my organization?
It enabled our clients to reach locations and access their applications easily with no latency. It provided ease of access.
What is most valuable?
Its threat prevention capabilities are most valuable.
It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall.
What needs improvement?
The improvement is related to logs. Instead of the CLI, we should be able to have more insights into the logs of the firewall in the GUI.
I faced a lot of issues when I was trying to deploy the firewall through FortiManager. The firewall is stable, but FortiManager is too buggy, and it doesn't work properly. It gives too many errors.
There are some issues with Fortinet SD-WAN. It's quite complex.
For how long have I used the solution?
I've been using this solution for more than four years.
What do I think about the stability of the solution?
It's a very stable product.
What do I think about the scalability of the solution?
It's scalable. We have plans to increase its usage.
How are customer service and support?
Most of the time, they are helpful, but there are times when they don't resolve an issue right away. They take the log, and then they take their time to give input on the issue. Most of the time, they take one or two days to get back after analyzing the logs. Instead of that, they can just schedule a session to resolve the issue right away because sometimes the issue impacts the production environment, so we need to resolve that issue as soon as possible. Overall, I'd rate them a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with other firewalls. Fortinet FortiGate is better than Palo Alto and Check Point firewalls. It's more user-friendly.
How was the initial setup?
I have deployed it for a bank at a core level. On the perimeter, there was a Palo Alto firewall, and at the core level, we deployed the FortiGate firewall at DC and DR locations. After that, we deployed SD-WAN. We replaced the MPLS switch with the Fortinet SD-WAN device, so the whole branch traffic comes to the SD-WAN box, and from there, it comes to the FortiGate firewall, and then it goes to the Palo Alto firewall for the internet access and resource access. While migrating branches from MPLS to SD-WAN, we did require a maintenance window.
There was no difficulty. It was very user-friendly. I have had many difficulties with the Check Point firewall. I have deployed major projects on the FortiGate firewall. I migrated more than a thousand branches on Fortinet SD-WAN and implemented FortiGate super massive firewalls at DC and DR locations. There were no complexities. Only at one location, I had an issue related to SD-WAN, but my query was resolved by Fortinet's local team.
It's an on-premises firewall for the DC and DR locations. I have never worked on cloud projects, but if there is any opportunity to deploy it on the cloud, I will do it. I have only done on-premises deployment.
What about the implementation team?
I am an implementation engineer. I deployed and configured the whole firewall. I also troubleshot any issues. When I had any queries, they were clarified by Fortinet's engineers.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good. It's average or normal as compared to Palo Alto and Check Point firewalls.
Which other solutions did I evaluate?
I didn't evaluate other options.
What other advice do I have?
I'd recommend this firewall to others. Most of the time, when I do PoCs, I recommend Fortinet FortiGate. It's quite easy to manage and deploy.
I'd rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Information Technology Manager at Petra
Reliable with lots of features and good security
Pros and Cons
- "The wireless control is helpful."
- "The pricing could always be better."
What is our primary use case?
We primarily use the solution for security purposes and for UTM web profile applications.
What is most valuable?
There are a variety of features on offer.
It helps protect endpoints.
The wireless control is helpful.
It is scalable and extends well.
The solution is stable and reliable.
Technical support is helpful and responsive.
What needs improvement?
The pricing could always be better. It is very expensive.
We'd like to see Fortgate include WAF services.
The maintenance of the product can be a bit difficult.
For how long have I used the solution?
I've been working with the solution for ten years.
What do I think about the stability of the solution?
The solution is pretty stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
This is a scalable product.
How are customer service and support?
Technical support is very good. They are easy to work with. We've been satisfied with the level of support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've also used Sophos and CyberArk. Sophos has a few more services, such as WAF services.
How was the initial setup?
The initial setup is moderate. It depends on the client's requirements.
We typically can deploy the solution within two or three days. We have a security engineer that handles the initial setup.
It does require some maintenance, and that can be a bit difficult.
What about the implementation team?
We implement the solution for our clients.
What was our ROI?
We have witnessed a bit of an ROI, even though it is an expensive solution.
What's my experience with pricing, setup cost, and licensing?
The solution is quite pricey.
What other advice do I have?
I am an end-user and work in configuration and support for a partner.
I'm working with the latest version of the solution.
Overall, I would rate the solution ten out of ten. I am very satisfied with the product as a whole. I'd recommend the solution to others. It's easy to start working with it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
EVP, Product Line Management & Growth at Kropmann Communications Ltd
Increases operation efficiency, offers integrated application protection, and has excellent support
Pros and Cons
- "The security fabric is excellent."
- "I haven't had a single issue since using Fortinet."
What is our primary use case?
We primarily use the solution for security. I've deployed it for some customers for protection. It is used for firewalls. I have experience with the secure SD-WAN version.
How has it helped my organization?
Our customers are happy, and when they are happy, it means they are happy with us. It helps our organization. Many customers are migrating to this solution as it increases efficiency.
What is most valuable?
The security fabric is excellent. It's great on Fortinet, generally.
It is easy to deploy.
Our impression of a unified view of NetOps and SecOps is positive. It has a single pane of glass. It's excellent and very effective. We've been quite impressed with the visibility on the devices. We've been happy with it.
The integrated application protection provided by the solution is good. It's worth the investment. However, it does depend on how you apply it. It can help save on costs, depending on the setup. If you have it in a bank environment, each individual bank would have its own devices, and you can optimize everything. You can have some of the connections go direct from one customer to another. You can save a lot of money with a specific setup.
It's helped out operational efficiency. It helps us waste less time. A typical scenario helps us save time. Having a good connection at the head office allows other offices to maintain a good connection as well. It also has normal security features and more to help keep us safe while staying connected.
We can remediate threats more quickly. We have a single pane of glass that helps simplify the protection and visibility. We can monitor other components, even Macs or data centers. We can address items automatically, no matter where they are located. Visibility really helps.
It is helped us to reduce the mean time to detect. It can reduce the time to locate and detect effectively. It is remarkably shorter when using Fortinet. It's also reduced the time it takes to resolve problems.
The solution has helped us reduce Help Desk tickets.
We have been able to future-proof businesses with branches. We don't have branches in our office. However, we have seen benefits ourselves in terms such as load balancing, et cetera. A fiber connection helps ensure backups are seamless. We can run a backup at less cost, and knowing that we have a backup help with peace of mind. Accessing a secure network ensures this.
What needs improvement?
I haven't had a single issue since using Fortinet.
For how long have I used the solution?
I've been using the solution since 2018.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
Technical support is always top-notch. I always get good support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was pretty easy. It was not difficult.
Everything I did was in one day. If I have to do some fine-tuning, that takes a little bit longer. Typically, one day is enough to deploy.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate. You get good value for money. Of course, any solution could be less expensive. For a company like ours, we'd always like to pay less.
What other advice do I have?
We are partners with Fortinet. We also use the solution ourselves.
Assessing the secure SD-WAN with its interoperability with other systems is hard to say. I've not deployed it with other OEMS as of yet. We haven't consolidated any tools or applications as of yet.
I'd rate the solution nine out of ten overall.
I'd recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
Network Administrator at Chase Up
Great for intrusion prevention, with a great pipe filter application
Pros and Cons
- "The pipe filter application is an outstanding feature."
- "The updates Fortinet provides are sometimes unstable."
What is our primary use case?
Our primary use case is for social network blocking and for unusual applications in our network as well as for intrusion prevention. We are a department store.
How has it helped my organization?
This product has made it easier to secure our network.
What is most valuable?
The pipe filter application is an outstanding feature. The hardware processors are also very impressive. In general, this is an easy-to-use application, with a user-friendly interface. If you have any issues, Fortinet has a support library where you can search for videos and documentation. If you want to configure anything and you're unsure about it, the solution is in the videos. If a single link fails, it automatically connects to a secondary one and that's saved me a lot of time as I would have previously had to deal with it manually. Fortigate blocks unusual traffic and therefore secures our network. Third-party integrations are good.
What needs improvement?
The updates Fortinet provides are sometimes unstable. We have to check everything thoroughly before any upgrade.
For how long have I used the solution?
We've been using this solution for seven years.
What do I think about the scalability of the solution?
The solution is very scalable. The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
How was the initial setup?
The initial setup is straightforward and easy to manage. There is no maintenance required.
What was our ROI?
We've seen a return on our investment.
What's my experience with pricing, setup cost, and licensing?
This is a very comprehensive solution but the cost is quite high.
Which other solutions did I evaluate?
We evaluated several options before going with Fortinet.
What other advice do I have?
I think this is the best solution of its kind on the market and I rate it nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
Product Categories
Firewalls Secure Web Gateways (SWG) Intrusion Detection and Prevention Software (IDPS) Software Defined WAN (SD-WAN) Solutions WAN Edge ZTNA Unified Threat Management (UTM)Popular Comparisons
Cloudflare One
Darktrace
Netgate pfSense
OPNsense
Cisco Secure Firewall
Sophos Firewall
Prisma Access by Palo Alto Networks
Cisco Umbrella
Zscaler Internet Access
Palo Alto Networks NG Firewalls
WatchGuard Firebox
Cato SASE Cloud Platform
Check Point Harmony SASE (formerly Perimeter 81)
Cisco Meraki MX
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Looking Into Implementing a Web Security Solution.
- Cyberoam or Fortinet?
- Fortinet, Palo Alto or Check Point?
- Which would you recommend to your boss, Fortinet FortiGate or Sophos UTM?
- What Is The Biggest Difference Between Cisco ASA And Fortinet FortiGate?
- Cisco Firepower vs. FortiGate
- We're trying to choose between Fortinet or Checkpoint UTM firewalls. Can you help?
- What Is The Biggest Difference Between Fortinet FortiGate and Meraki MX Firewalls?





















