Organizations with about 50 to 100 employees use the solution for VPN, ZTNA, and remote connectivity between branch offices and site-to-site VPN. The solution acts as a gateway-level firewall that secures the office infrastructure against threats in mid-size enterprise organizations.
CEO & Technology Specialist at Karman Infotech Private Limited
Acts as a gateway-level firewall that secures the office infrastructure against threats
Pros and Cons
- "FortiGate Next Generation Firewall is a good solution because it has a range of options and a clear ecosystem."
- "FortiGate Next Generation Firewall could be made a little less expensive."
What is our primary use case?
What is most valuable?
FortiGate Next Generation Firewall is a good solution because it has a range of options and a clear ecosystem. It has good availability of solutions that complement the next-generation firewall. For example, it has a good range of switches and access points. The solution also has a good ecosystem where cloud services like FortiMail complement the whole solution. The solution has a better ecosystem for community support.
What needs improvement?
FortiGate Next Generation Firewall could be made a little less expensive.
For how long have I used the solution?
I have been working with FortiGate Next Generation Firewall (NGFW) for around three years.
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Fortinet FortiGate
May 2026
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What do I think about the stability of the solution?
Bugs appear whenever a new firmware or operating system is uploaded into the device for certain modules. These bugs might cause certain services not to work, which has been the case in the past. There have been certain things that were resolved with the new firmware update. FortiGate Next Generation Firewall comes with a six version or a seven version.
The 6.1, 6.2, and 6.3 versions would have bugs, but the 6.4 version would be pretty stable and precise without any issues. Hence, I generally prefer to go ahead with the later version of a particular generation. For example, instead of going with the first version of the sixth generation, I would go in for a third or a fourth version. These things are there in most vendors, but I've noticed these, particularly in FortiGate Next Generation Firewall.
What do I think about the scalability of the solution?
FortiGate Next Generation Firewall is a pretty scalable solution, and mostly, small and medium companies use the solution.
How are customer service and support?
Although FortiGate Next Generation Firewall's customer support is spontaneous in responding, their actual responses are a little slow. They take time. When I say spontaneous, I mean the case ticket gets logged immediately, but the response from Fortinet doesn't come so fast. You have to follow up and then get things done.
How was the initial setup?
FortiGate Next Generation Firewall’s initial setup is straightforward.
What about the implementation team?
The solution’s deployment takes one hour. Two to three engineers are required for the deployment of the solution. One or two people maintain the solution by monitoring and fixing breakdowns, which rarely happens.
What's my experience with pricing, setup cost, and licensing?
FortiGate Next Generation Firewall is an expensive solution. I rate FortiGate Next Generation Firewall an eight out of ten for pricing. The solution has a yearly license, and you have to pay additionally for the deployment and partner-led services.
FortiGate Next Generation Firewall charges additionally for migration. Suppose you're upgrading from an older appliance to a newer appliance. In that case, the partner has to buy a FortiConverter Service or a FortiConverter tool on a per-incident basis, which is charged. On the other hand, partners can use the tools available in SonicWall. Compared to FortiGate Next Generation Firewall, SonicWall is better in terms of support and pricing.
What other advice do I have?
We work with the latest version of FortiGate Next Generation Firewall.
Overall, I rate FortiGate Next Generation Firewall a nine and a half or ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Operation Manager at a tech services company with 11-50 employees
Promptly addresses security threats and vulnerabilities commonly found in the modern technology world
Pros and Cons
- "Fortinet offers the latest versions to cater to the needs of enterprises."
- "Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
What is our primary use case?
We use Fortinet FortiGate for end-to-end advanced firewall protection.
Fortinet FortiGate is deployed both on-premises and in the AWS and Azure clouds.
How has it helped my organization?
Fortinet FortiGate makes it extremely easy to manage the entire security system independently of our enterprise. In our company, we operate multiple networks, each with its own distinct layers of networking. Whether it is a small or large company, each network will consist of various layers, including the first, second, and third layers, as well as Wi-Fi access points. Additionally, we have different access switches, distribution switches, and core switches. FortiGate allows for direct management of all these options, which is one of its core advantages.
What is most valuable?
FortiGate is highly user-friendly and promptly addresses security threats and vulnerabilities commonly found in the modern technology world. Additionally, Fortinet offers the latest versions to cater to the needs of enterprises. They provide a range of firewalls, suitable for both small-scale businesses and larger enterprises. Overall, we are quite satisfied with their performance, and it has been working well for us so far.
What needs improvement?
Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer. Currently, these multiple products often confuse users and clients. It would be beneficial if Fortinet could offer a comprehensive integrated solution instead of separate products that cause user confusion. By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows. This approach would greatly improve the user experience.
For how long have I used the solution?
I have been using Fortinet FortiGate for three years.
What do I think about the stability of the solution?
Fortinet FortiGate is extremely stable.
What do I think about the scalability of the solution?
Fortinet FortiGate can easily scale using the cloud firewall option.
How are customer service and support?
The technical support team is exceptional. They are consistently available and prompt in their responses, regardless of the region from which we open the ticket.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Cisco at my previous company and my new company uses FortiGate. FortiGate is better than Cisco. Where Cisco requires a person with great networking or programming knowledge, FortiGate does not. We can manage everything from its user interface. It provides comprehensive security fabric management, including Forti switches and access points. Additionally, FortiGate serves as a gate for our home, allowing us to monitor who enters and exits. Therefore, if we compare it to Cisco, monitoring the entire traffic becomes much easier.
How was the initial setup?
The initial setup is straightforward. Fortinet provides step-by-step instructions in its documentation. The Fortinet engineers and support team are always available to assist, but even for a non-technical person, the deployment is easy.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the FortiGate model we are using, ranging from $3,000 to $20,000 US dollars. We are using the FortiGate 600E, and its price falls within the midrange. The most expensive part is the renewal of the license subscription.
What other advice do I have?
I give Fortinet FortiGate an eight out of ten.
Fortinet FortiGate offers a cloud trial that organizations can use in a test environment to evaluate the solution before making a purchase.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Helps secure the internal network and perform unified threat management, forward filtering, and application control
Pros and Cons
- "Fortinet FortiGate's ease of management is the most valuable feature."
- "The non-error conserve mode has room for improvement."
What is our primary use case?
I use Fortinet FortiGate to secure the internal network and perform unified threat management, forward filtering, and application control. This is crucial for the organizations and products I collaborate with on projects. The solution effectively addresses high availability through SD-WAN load balancing. Additionally, we rely on Fortinet FortiGate to resolve remote access issues for our clients.
How has it helped my organization?
Fortinet FortiGate has helped improve our reporting analysis, ease of management, and enhance the security of our environment.
What is most valuable?
Fortinet FortiGate's ease of management is the most valuable feature.
FortiGate offers numerous features that are designed to assist end users in gaining a clear understanding of the activities occurring within their network.
What needs improvement?
The non-error conserve mode has room for improvement.
For how long have I used the solution?
I have been using Fortinet FortiGate for eight years.
What do I think about the stability of the solution?
I rate the stability of FortiGate an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of FortiGate a ten out of ten.
How are customer service and support?
The technical support has improved compared to the last few times I used it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I had previously used a different solution but switched to Fortinet FortiGate due to its better price and ease of use.
How was the initial setup?
The initial setup is straightforward. Depending on the customer's requirements and environment, the deployment can take anywhere from one day to a couple of weeks and can be completed by a single person.
What about the implementation team?
We implement the solution in-house.
What was our ROI?
I achieve approximately a 30 percent return on investment with FortiGate.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate is reasonably priced.
What other advice do I have?
I rate Fortinet FortiGate a nine out of ten.
Fortinet FortiGate is primarily utilized by medium to large organizations, although it can also be employed by small ones.
In terms of maintaining the solution, updates are typically performed to address bugs.
I highly recommend Fortinet FortiGate to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Global Chief Information Officer at a manufacturing company with 1,001-5,000 employees
Provides solid protection against viruses, malware, and other threats
Pros and Cons
- "FortiGate improved our security. It's one of the best hardware firewalls."
- "It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls."
What is our primary use case?
We use FortiGate for our firewall. We have a typical business environment that includes end-user workstations, an ERP, web hosting solutions, etc. It's around 600 endpoints.
How has it helped my organization?
FortiGate improved our security. It's one of the best hardware firewalls. We're secured against various outside threats. It's hard to know how effective a firewall is if you aren't experiencing attacks. We haven't been affected, so we've seen the benefits of the solution from day one.
What is most valuable?
FortiGate provides solid protection against viruses, malware, and other threats.
What needs improvement?
It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls.
For how long have I used the solution?
I have used FortiGate for five years, including my work at my previous company.
What do I think about the stability of the solution?
FortiGate is stable.
What do I think about the scalability of the solution?
FortiGate could be more scalable.
Which solution did I use previously and why did I switch?
I've used Cisco firewalls previously. FortiGate is a little better in terms of web protection, but it's more expensive.
How was the initial setup?
We had professional services deploy FortiGate. For maintenance, we have an annual maintenance contract, and there are periodic firmware upgrades. A network admin is responsible for maintenance.
What was our ROI?
We've seen a return in the form of greater security and threat protection.
What's my experience with pricing, setup cost, and licensing?
FortiGate is a little expensive. In addition to hardware and licensing, there are some implementation and maintenance costs.
What other advice do I have?
I rate Fortinet FortiGate a nine out of ten. I would recommend FortiGate, but Cisco is one of the best. The biggest lesson I've learned from using FortiGate is that it's crucial to install and maintain the solution properly.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Consultant at Spark New Zealand
An easy-to-configure product with a reasonably good graphical user interface
Pros and Cons
- "The product is easy to configure."
- "The web process often has a memory leak."
What is our primary use case?
We use the solution to provide firewall, cybersecurity, VPN access, and SD-WAN connectivity worldwide.
What is most valuable?
The GUI is reasonably good. The product is easy to configure.
What needs improvement?
The product runs out of memory. The web process often has a memory leak. The support cost could be improved.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the stability of the solution?
The solution’s stability is good. I rate stability a nine out of ten.
What do I think about the scalability of the solution?
The scalability is good. I rate the scalability a ten out of ten. Some customers have 20 users, while others have about 5000 users.
How are customer service and support?
Support is good. It's a bit scripted. It takes a while to get to somebody who knows what they're talking about. It'd be nice to talk to someone technical upfront. Sometimes we have to go through a service desk and go through a whole lot of quick repetitive questions before we get to talk to someone knowledgeable.
How was the initial setup?
I've been working with the product for ten years. I find the initial setup quite simple.
What about the implementation team?
I'm currently deploying 50 units around the country. It'll take me about ten minutes each to configure the solution. Once the product is set up, we need about one or two people to maintain it.
What's my experience with pricing, setup cost, and licensing?
The solution’s price has gone up recently, but it's still good value for money compared to the other firewalls we use. Especially for smaller ones, it is good value for money. Our customers pay for licenses annually or once every two to five years. If we have an older version, the support costs get quite high. I rate the support cost a six out of ten.
What other advice do I have?
I work with lots of firewalls. I deploy the product on FortiManager. It'll take me about a day to configure FortiManager. We have lots of customers. I would recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CIO at Camco Mfg.
Non-IT people could plug it in, connect it to the fiber, and get it running without IT help.
Pros and Cons
- "FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."
- "Fortinet can pinpoint the source of the problem, so we can work with the right people to get it resolved."
- "Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern."
- "Fortinet needs to continue to improve network traceability."
What is our primary use case?
We're a manufacturing shop. So we have 500-700 users on FortiGate SWG and various devices on the manufacturing floor and inside the warehouse using it. Our ERP is on-premises in the United States, so traffic from Asia to the US passes through it.
Eventually, it's going to be used throughout the enterprise. So we're using the gateways today. We have purchased two access points for wifi. Fortinet's devices all talk to each other and use the same management platform. We're planning to transition to 100 percent Fortinet gradually.
How has it helped my organization?
We adopted Fortigate to go to SD-WAN. When I looked at the market, I found Fortigate offered some of the best SD-WAN capabilities, and they're reasonably priced compared to some of their competitors.
We went to SD-WAN because we're moving to Microsoft Dynamics for finance and operations and putting our telephone system into the cloud. As we shift more and more capabilities into the cloud, we need the ability to manage and monitor everything. If we're putting our ERP into the cloud and have performance issues, I need to understand if it's a problem with the internal network, the cloud connection, or Microsoft. Fortinet can pinpoint the source of the problem, so we can work with the right people to get it resolved.
What is most valuable?
FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great.
Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. That was fantastic. Fortinet also offers a single pane of glass that we can use to manage our routers with gateways, so that's convenient. We're running a VPN to our remote location, and the performance is good. We're changing all our VPN connectors on our laptops from Cisco's Anywhere to Fortinet's VPN because the performance is just so much better.
What needs improvement?
Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern. Their support team has been fantastic. One went down, and they immediately sent me a replacement. Everything that they've done has been great.
For how long have I used the solution?
I've been using FortiGate SWG for about six months now.
What do I think about the stability of the solution?
FortiGate is highly stable.
What do I think about the scalability of the solution?
I was pleased with the scalability. We have a mid-range appliance in our headquarters and entry-level devices in our remote sites. They all perform extremely well. We did never needed to purchase their largest devices to get the performance we need.
How are customer service and support?
I rate Fortinet support eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched from Cisco to Fortinet for a host of reasons, including price. It's also easier to set up and manage. Cisco requires you to understand how to configure the bare metal, which requires configuration inside the switch, but Fortinet lets you set up profiles and download them.
How was the initial setup?
I was hoping FortiGate would be more straightforward to set up than it was, but my team has been working with it for around six months. They're getting up to speed and learning to manage it on their own. I have two people on my infrastructure team working on it part-time as one of their many responsibilities.
We're still deploying it and waiting on equipment in Asia. We just got the United States up and running. It took a couple of months because we have six sites. However, we weren't actively doing things for most of that time. We did the headquarters and two other locations in the same city. Next, we set up our remote sites.
What about the implementation team?
We did have an integrator come in and help us in the original setup, but now my team is managing it. You could do it in-house, but there's a learning curve. If you're a Cisco shop moving to Fortinet, your team needs to learn Fortinet byou can to do it in-house.
Fortinet has a good training program, and you can become certified just like Cisco. You mainly need to use an outside provider so you don't have to undergo that learning curve before you can be productive. They're also going to know the tricks of the trade to do it best.
What was our ROI?
When we were using Cisco, we had a hot fiber connection and a backup in case of issues. One reason we wanted to go to SD-WAN is to be live-live. We wanted to ensure sure that we could use all our internet connections at the same time and not have anything sitting in a backup situation. It's moving traffic much better.
What's my experience with pricing, setup cost, and licensing?
FortiGate is priced reasonably. We bought a spare to have in case of issues. It was only $500 for the raw hardware and around $2,000 more annually year for the support and subscription.
Which other solutions did I evaluate?
We looked at four or five different vendors with SD-WAN capabilities, including Fortinet, VMware, and Cisco. We went with FortiGate because of ease of use and price.
What other advice do I have?
I rate FortiGate SWG eight out of 10. It's a solid product that's easy to install. At the end of the day, there's no reason to use a firewall without SD-WAN capabilities. It brings so many more features to the table.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at Ensure Support Services Limited
Strong network security that's enhanced with an easy setup
Pros and Cons
- "I rate this solution a nine out of ten."
- "I would rate the technical support of Fortinet a six or seven out of ten. It is not very helpful. I would like to see improvements in their support."
What is most valuable?
One valuable feature of FortiGate SWG that has significantly enhanced my network security is IPS.
What needs improvement?
I would rate the technical support of Fortinet a six or seven out of ten. It is not very helpful. I would like to see improvements in their support.
For how long have I used the solution?
I have used the solution for six to eight months.
What do I think about the stability of the solution?
Fortinet SWG is a stable solution, and I would rate it eight, indicating it is good.
What do I think about the scalability of the solution?
I think the scalability of FortiGate SWG is okay. It meets the growing demands of my network and goes hand in hand with security.
How are customer service and support?
I find the technical support of Fortinet to be not very helpful.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
I handled the installation myself, and it can be installed by one person.
What was our ROI?
It is too early to discuss any financial benefits or cost savings from using FortiGate SWG.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, I would rate the pricing for FortiGate AWG as nine, which is perfect.
Which other solutions did I evaluate?
I am working with Fortinet and another vendor simultaneously.
What other advice do I have?
I rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Presales Engineer at Sencinet
Initial setup is very easy, but real-time connection with the cloud could be improved
Pros and Cons
- "The solution’s initial setup is very easy."
- "The solution's real-time connection with the cloud could be improved."
What is most valuable?
The solution’s initial setup is very easy.
What needs improvement?
The solution's real-time connection with the cloud could be improved.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for four years.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is a very stable product.
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
Fortinet FortiGate IPS is a very scalable solution.
I rate the solution’s scalability an eight or nine out of ten.
Which solution did I use previously and why did I switch?
I have previously used Cisco.
How was the initial setup?
The solution’s initial setup is very easy. The solution was deployed by a network engineer or security engineer.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate IPS is cheaper than other solutions like Cisco or Check Point.
What other advice do I have?
I would recommend the solution to other users.
Overall, I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: May 2026
Product Categories
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