Fortinet FortiGate Reviews

We are using it in our data center. It is being used at the perimeter of our data center to protect the applications that we have inside the data center. We are at the beginning of its installation in our data center. We have recently installed a new cluster for IPS functionality, and we have to check if this cluster does the job.

We are using its latest version.

The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful. 

It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features.

It is quite a new product for us. We started using it only about six months ago.

Its stability is okay for us. Since we have put this new cluster, we haven't had any problems or crashes. It's okay for us from this point of view.

We got this firewall just less than a year ago, and we hope to see good performance in three or four years.

There are around 10,000 people in our company, and they are all using FortiGate because they all need to go through this cluster of firewalls.

I have not yet interacted with them. That's because we didn't encounter any important issues. When we have any technical questions, our partner has been able to answer our questions. So, I don't have any experience with Fortinet support.

It is straightforward at the beginning.

We worked with a partner. Usually, when we have a project, we do the initial setup with this partner. After that, we are able to manage the firewall without any outside help. 

Its pricing is competitive with other solutions.

We chose it after comparing different solutions on the market.

I would recommend this product. It is very easy to use. We are happy to use this product.

I would rate it an eight out of 10.

We are using FortiGate as a perimeter firewall.

It is our perimeter firewall. URL filtering, IPS, and antivirus features are most valuable.

It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box.

Their support can be improved in terms of the response time and the quality of support.

There are some tiny bugs that sometimes affect the operations. In the past revision of it, there was a bug. Because of the bug, we had to downgrade the version. It happened only with the last revision.

I have been using this solution for two years.

It has been very stable over the past two years.

I have no problem with scalability. When I need to add any device, I just find and add it to the network. I have no issue with the count of devices. I can buy a license and add whatever devices I need to add. Currently, I have no issue with the scalability of this firewall, but if I reach the maximum limit, I need to exchange the box or just add licenses. We currently have about 1,000 users.

I have contacted them many times. My experience with them was good, but their support can be improved overall. I would rate them a three out of five. 

It was very simple.

There was a partner supporting us. Our experience with them was very good. I would rate its setup experience a four out of five.

For maintenance, we currently have a team of two people, but it may be extended to three or four.

It has been two years. I don't remember the actual price, but it was affordable.

We buy the boxes and then use the license for three years.

I would recommend this product. It is a very good product to be used as a perimeter firewall.

I would rate it an eight out of 10.

We have been using it for our internal infrastructure, but mainly, we are providing it as a service to our customers.

In one of the use cases, a customer is using FortiGate, and they also use FortiAP. To collect the usage and monitor the traffic, they use FortiAnalyzer. So, they have FortiGate, FortiAP, and FortiAnalyzer. It is not a very big deployment. It is a midsized company with less than 50 people.

The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration.

Price, of course, can always be more competitive or better.

If a customer has a requirement for firewall, security, WiFi, and analytics, it is good if we can propose a solution from the same vendor, but we have found that no distributor in Hong Kong has sufficient knowledge to deploy Network Access Control (NAC) solutions. They have a wide range of products, but apart from the popular ones, such as a firewall or an AP,  there is not sufficient support here in Hong Kong for NAC solutions.

I have been using this solution for more than 10 years.

It is reasonably stable.

Our customers are mainly small to medium businesses. I really didn't have a chance to scale it up. We have a customer with two subsidiaries on the same floor. They are changing from traditional features to SD-WAN features. Based on what I heard from my colleagues, migration work is quite smooth, and there are no big issues.

I'm not doing hands-on work for the projects, but from my colleagues, I haven't heard of any delay or incompetency in support.

It is quite easy. The duration depends on the complexity. If you are using a firewall from one brand and WiFi from another brand, then you probably would need more time to do the setup. Overall, the saving is around 25% in terms of labor hours.

Their licensing costs are annual. The UTM feature license along with their support is called FortiCare. We include that as a part of the annual maintenance cost. Palo Alto or Juniper also have an annual subscription charge for UTM.

Price, of course, can always be more competitive, but it is not the most expensive product. The price-performance ratio is quite high for FortiGate.

I would recommend this solution to others as well as to our existing customers who are not using FortiGate. I would rate it an eight out of 10.

I am using Fortinet FortiGate as a perimeter internet firewall.

The most valuable feature is the FortiManager for centralized management.

Fortinet FortiGate could improve if it had a cloud-managed solution.

I have been using Fortinet FortiGate for approximately 10 years.

Fortinet FortiGate is approximately 80 percent stable.

The scalability of Fortinet FortiGate is good.

The technical support from Fortinet FortiGate is terrible. They can improve.

The presales, account management, and post-sales are the three worst things about Fortinet.

I have previously used other solutions such as Cisco, Check Point, and Palo Alto.

The solution I would recommend largely depends upon the environment it is being implemented. We tend to mix and match firewalls, but Check Point tends to be,  easier to manage, but more expensive. Their support is much better than Fortinet's when it comes to pre-sales and post-sales.

The price of Fortinet FortiGate is better than Cisco, Check Point, and Palo Alto. In terms of pricing, it's probably a better-priced firewall solution overall.

I rate Fortinet FortiGate an eight out of ten.

We use Fortinet FortiGate for a UPP solution. For example, DNS filtering, IPS, and VPN access.

The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment.

The management UI is more user-friendly than Cisco's solution.

Fortinet FortiGate could improve by adding FortiAnalyzer to its solution, we should not have to use another solution. FortiAnalyzer can provide more detailed information.

I hope that Fortinet FortiGate provides a software define network(SDN) solution.  and provide the interface for the user. If we have the SDN interface we can develop our system to manage Fortinet devices.

I have been using Fortinet FortiGate for approximately one year.

Fortinet FortiGate is a stable solution.

I have found Fortinet FortiGate to be scalable.

Our company is across many locations. For example, Europe, South America, America, China, Taiwan, and Asia. At this moment all of the sites are using Fortinet FortiGate. There are approximately 10,000 users that are using Fortinet FortiGate.

I have not used technical support.

I previously used Juniper. I did prefer the Juniper OS but not anymore because the Junos firewall seems not to be very stable. Since Juniper had stability issues is why we went with Fortinet FortiGate.

There is a license to use Fortinet FortiGate.

I have evaluated other solutions, such as Cisco.

I would recommend this solution to others.

I rate Fortinet FortiGate a nine out of ten.

We mainly use the solution as a firewall. 

The solution is very user-friendly.

The collection of the integration of multiple nodes makes everything very easy. The fact that you can push, directly, one element, and you can leverage the distribution of the policy very well has been great. 

Honestly, the console is done very well. It's easy to use.

From a strategic point of view, I've seen, in recent years, a big challenge from Fortinet to recover some kinds of space with respect to the other two biggest players, Check Point and Palo Alto. That has happened much more since the beginning of the next generation file. I found Fortinet recovered much market space in the last year.

I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security. Other vendors have developed some kind of specific product to protection. Containers now are very common, especially in the cloud. It's an area that needs to be addressed.

I've worked with the product for three or four years, more or less. 

The stability has been great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have more than 10,000 people o the solution. The scalability capabilities are enough. We haven't had a problem at all. 

It would be hard to rate technical support due to the fact that, up until now, we've never had to deal with them.

That said, from talking with colleagues, my understanding is that they are good, and they offer standard levels of support in line with other competitors. 

We've also used Palo Alto and Check Point.

The initial setup is straightforward, however, we have knowledgeable teams. We also use Fortinet to check the configurations and make sure everything is supported during implementation. 

It's pretty standard to deploy. We're also familiar with Palo Alto and Check Point and there is not much of a difference between the three.

We managed, with my team, the setup. We also engaged with Fortinet in terms of professional services in order to check the installation and offer some support.

That said, we have many people on our team certified with the biggest firewalls and security infrastructure vendors.

It's very difficult to discuss pricing as we have generally, in terms of pricing, at the end of the day, we have leveraged deals the existing contracts the client had in place. The client uses various technology vendors. I can't say that one is cheaper than the other. It's all in the same ballpark when you are speaking about comparable products.

We are partners with many vendors, including Fortinet.

Likely our engineers would know what version of the solution we are on. I don't follow those details. 

I'd rate the solution at a seven out of ten. It's stable, easy to set up, and easy to use. However, I have yet to see all of the features in play.

We use Fortinet FortiGate to filter information, to ensure that we secure our network. Additionally, it's for overall security and to ensure that no information is leaking out.

Fortinet FortiGate is a firewall solution and once it's deployed, you can rest assured that your system is secure.

Since we have been using Fortinet FortiGate, we've not had anyone breaking into our network. We've used some penetration tests, and the system is very secure. However, the security of the network is dependent on the personnel itself.

For example, if you have a phishing email, you click on it, it takes you to the wrong server, and you put your credentials there, they can use those credentials to attack your system. In terms of somebody trying to break into your network without having the necessary credentials, Fortinet FortiGate is very good.

The solution could improve by being more secure.

I have been using Fortinet FortiGate for approximately six years.

Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system.

The solution is scalable.

If the business expands into other geographical zones, we will need to expand the network and secure it. This is when we will expand the use of Fortinet FortiGate. However, because of this pandemic, businesses are slowly getting back to normal. 

I don't think that expansion will come up in the next one or two years. Maybe in the next three years once they start to pick up their business, then there might be such an expansion or increase in hardware needed.

Each of the devices is licensed every year and in case you have a serious critical issue we can contact the support from FortiGate directly. We contact them every once and a while but not often. We have to purchase a license that allows us the support to use them.

The support could be faster to come out with a solution.

We were using Cisco previously.

The Fortinet FortiGate deployment is not difficult. It's not simple, but it's easy for someone to learn. The whole process took approximately three hours. Cisco solutions are more difficult to deploy.

We have experts in-house with experience and we did the deployment in-house. They used the deployment resources internally to deploy it.

The solution requires a license annually, it is not a user license, you can have as many users as your want. I must renew the license regularly per device.

The support is included in the license.

I rate Fortinet FortiGate a nine out of ten.

We use Fortinet as a perimeter firewall. The solution is deployed on-premises.

The best feature is the ease of use. I think it's pretty much a well-rounded product. It has more features than we use, but a lot of products are like that. We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well.

The logging details need to be improved.

We have been working with Fortinet for about 18 months. We are running the current version.

The solution is very stable.

We haven't had a need to scale it, so it provides directly what we need it for.

There are approximately 2,800 users in my organization. The solution doesn't require a lot of staff for maintenance.

Technical support is very good. On a scale of one to five, I would give them a four.

We previously used Check Point. We switched because the devices became in the end of support and then we got pricing on the replacement models, and the pricing was a little bit ridiculous for what we needed so we looked into Fortinet. 

Fortinet said that they could migrate from Check Point for us or help build an easy migration from Check Point to Fortinet. It wasn't that easy at the end of the day, but it all got done. 

The switch was really down to pricing and the functionality that we required, so the decision was made to go with Fortinet because of that and ongoing maintenance costs.

It wasn't complex. It was time-consuming because there were so many rules that had to be set up. We were migrating away from Check Point and going to Fortinet. 

Deployment took six weeks.

Deployment was completed with a consultant.

The license is yearly. 

We pay for the top end. It's called 360. We get signatures for blacklist. We get signatures for a whole host of different bad actors that search the internet.

It covers the hardwares, software, and it covers the subscriptions to the signatures because the box uses three or four different types of signatures for interrogating inbound and outbound traffic.

I would rate this solution 8 out of 10. 

It does everything we need it to do. We're quite happy with it. It's very reliable. We haven't had any problems with it. We had a few teething problems that everybody has when you first use something new. Everything works, and the majority of time we don't even know it's there, which is the best power for an IT appliance that you can buy.

My advice is that if you haven't tried it, you should try it and see if you like it.