Fortinet FortiGate is used as an inline intrusion prevention tool to detect and scan ongoing connections and data. It will take action, either by blocking or intimating in real-time.
IT Security Manager at a tech services company with 10,001+ employees
Easy to use, beneficial security reports, and useful blocking
Pros and Cons
- "Fortinet FortiGate's most valuable features are the UTM package which provides internet blocking restrictions and load balancing, additionally, the solution is easy to use and the security reporting is good, and the security fabric which they have launched Fortinet FortiGate IPS is very good in terms of giving details."
- "Fortinet FortiGate can improve performance. There was a huge challenge in terms of CPU and memory where the IPS engine would keep triggering. There were random spikes of overutilization in the CPU and memory resources. They have to work on CPU and memory stability considering these IPS engines. A few versions were very unstable."
What is our primary use case?
What is most valuable?
Fortinet FortiGate's most valuable features are the UTM package which provides internet blocking restrictions and load balancing. Additionally, the solution is easy to use and the security reporting is good. The security fabric which they have launched Fortinet FortiGate IPS, it's very good in terms of giving details.
What needs improvement?
Fortinet FortiGate can improve performance. There was a huge challenge in terms of CPU and memory where the IPS engine would keep triggering. There were random spikes of overutilization in the CPU and memory resources. They have to work on CPU and memory stability considering these IPS engines. A few versions were very unstable.
The current Fortinet FortiGate IPS package has only standard options. If they could work around optimizing those packages for different needs it would be better. There might be a media company, or banking organization, which needs a different set of signatures and different bundles on priority. If they could segregate that in terms of organization and needs, or at least institutional-wise segregation, that could be great.
For how long have I used the solution?
I have used Fortinet FortiGate within the past 12 months.
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What do I think about the stability of the solution?
Fortinet FortiGate could improve the stability, we used different versions and they were unstable over time which caused an overall device error.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate is a challenge. However, the cloud version is easy.
How are customer service and support?
I have had to use the support a number of times when we had overutilization of resources.
I rate the support from Fortinet FortiGate a six out of ten.
How was the initial setup?
The initial setup of Fortinet FortiGate was easy. This is a common feature across Fortinet devices.
What's my experience with pricing, setup cost, and licensing?
There is a license required to use Fortinet FortiGate with all the features. It has to be updated with the threats on an ongoing basis for the signatures to prevent threats and a license is needed to receive those security updates.
The price of the solution is worth it for the features.
What other advice do I have?
My advice to others would be to have Fortinet FortiGate optimized. It is a good tool to be switched on and used in a live production environment. It is important to optimize rather than directly use the pro package, the full IPS package provided by the vendor.
Fine-tuning the solution according to the organization's needs will help in optimizing the utilization of CPU and memory because the whole bundle has too many features which might not be needed for the organization. Enabling the solutions and running it on the first default mode and then optimizing it using the customized package, would help a lot in stabilizing the device.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Occupational safety technician at Concremat
Filtering information is easy with this stable and scalable solution
Pros and Cons
- "The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things."
- "The interface and product support could use improvement."
What is our primary use case?
Our company has 500 users of the solution.
What is most valuable?
The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things.
What needs improvement?
The interface and product support could use improvement.
For how long have I used the solution?
I have used the solution for fifteen years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Product support could use improvement.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is offered as an annual license.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiGate
June 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
IT Coordinator at Plasser do Brasil
Great detection and anomaly hunting with a quick response
Pros and Cons
- "The detection is great."
- "Overall, it's a great solution; the detection is great, the possibility to detect any anomaly under our match work is great, and we have a quick response."
- "The solution could maybe use more integration with artificial intelligence to be more proactive."
What is our primary use case?
The solution is helping us with the base key match work operations center. They are monitoring our match work 24/7.
What is most valuable?
Overall, it's a great solution.
The detection is great. The possibility to detect any anomaly under our match work is great. We have a quick response.
What needs improvement?
We'd like more integration with the analyzer so we can track down any problem and have a correlation to try to find the root cause.
The solution could maybe use more integration with artificial intelligence to be more proactive.
For how long have I used the solution?
I've used the solution for eight months or so.
What do I think about the scalability of the solution?
We have about 100 users on the solution right now.
Which solution did I use previously and why did I switch?
I'm just using Fortinet right now.
What's my experience with pricing, setup cost, and licensing?
We pay monthly for licensing. You just need to pay standard costs and do not need to pay extra fees.
What other advice do I have?
I'm using the Fortigate 60f.
We're a partner.
I'd rate the solution nine out of ten. We are quite happy with its capabilities.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Network/Systems Administrator at TRSP
High efficiency, reliable, and straightforward setup
Pros and Cons
- "The most valuable feature of Fortinet FortiGate IPS is its efficiency."
- "Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain."
- "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."
What is our primary use case?
Fortinet FortiGate IPS are used for intrusion prevention and for protecting from intrusion.
How has it helped my organization?
Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain.
What is most valuable?
The most valuable feature of Fortinet FortiGate IPS is its efficiency.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is highly reliable and stable. We have not had any major issues in network operations due to this firewall and security enhancements.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate IPS is good.
We have approximately 1,000 users using the solution. We plan to increase the usage of the solution.
How are customer service and support?
I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS is straightforward. The implementation can be done in two to three days. However, it depends on your network infrastructure and the configurations.
What about the implementation team?
The implementation of Fortinet FortiGate IP can be done in-house if you have a good sizable team. However, in our case, we took the services of a consultant to migrate it.
We have a team of two to three people who can do the deployment and migrations.
What other advice do I have?
I recommend this solution to others. It's a very stable, reliable, and scalable solution.
I rate Fortinet FortiGate IPS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at IX Telecom
Provides helpful technical support, but its dashboard needs to be more user-friendly
Pros and Cons
- "The solution is superior to Cisco in terms of security."
- "In terms of security, Fortinet FortiGate SWG is superior compared to Cisco."
- "What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it. What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly."
- "What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher."
What is our primary use case?
Clients use Fortinet FortiGate SWG for anything that goes into the internet.
What is most valuable?
Lately, my company has been using the Fortinet S series more compared to Fortinet FortiGate SWG. My company has tried all the features of Fortinet FortiGate SWG, but I'm unable to say which feature I found most valuable in it, though the solution is superior to Cisco in terms of security.
What needs improvement?
What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it.
What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly.
What do I think about the stability of the solution?
Fortinet FortiGate SWG is a stable solution.
What do I think about the scalability of the solution?
Fortinet FortiGate SWG is a scalable solution.
How are customer service and support?
Technical support for Fortinet FortiGate SWG was very helpful. I'm rating their support a four out of five.
How was the initial setup?
The initial setup for Fortinet FortiGate SWG was straightforward. I'm rating the setup four out of five.
What's my experience with pricing, setup cost, and licensing?
I don't have the exact details on how much Fortinet FortiGate SWG costs yearly, but if I were to rate its price on a scale of one to five, with one being the worst and five being the best, I'm rating it a two out of five.
Pricing for Fortinet FortiGate SWG is more suitable for enterprise or large-sized organizations because they are the ones who can afford it versus small and medium-sized organizations.
What other advice do I have?
I'm a reseller and implementer of Fortinet FortiGate SWG. I'm dealing with various solutions and various vendors such as Cisco, Aruba, and Fortinet, based on customer requirements.
I've provided Fortinet FortiGate SWG to a client for the past year.
I currently don't have the details on the number of Fortinet FortiGate SWG users in the client's organization, but it's being used daily.
In terms of security, Fortinet FortiGate SWG is superior compared to Cisco. In terms of pricing, I would prefer Cisco.
I'm rating Fortinet FortiGate SWG six out of ten. If they would change the GUI and improve it, that would make my rating higher, because it's on the GUI where people do all their activities. Making the solution more user-friendly will also increase my rating for it.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Optical Fiber Splicer at a tech company with 51-200 employees
Reliable and easy to set up with good security features
Pros and Cons
- "The product is scalable."
- "The solution is stable and quite reliable; there are no bugs or glitches and it doesn't crash or freeze."
- "There could be more modifications."
- "Sometimes the dashboard does not open properly. When we add more options, SD-WAN features, and user control features, the opening is very slow."
What is our primary use case?
We primarily use the solution for security purposes.
What is most valuable?
Some security features are used for side blocking and antivirus and application control and bandwidth control. These are important for us.
The initial setup is straightforward.
It's a reliable tool.
The product is scalable.
What needs improvement?
There could be more modifications. Some features are enabled, however, compared to Fortinet, some features are not easy.
Sometimes the dashboard does not open properly. When we add more options, SD-WAN features, and user control features, the opening is very slow. It does not sync properly.
For how long have I used the solution?
We've used the solution for one or two years.
What do I think about the stability of the solution?
The solution is stable and quite reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. There is no hardware. There are many clients and we have not had any complaints so far in regard to the product.
How are customer service and support?
Technical support is good, however, they do not respond quickly. They respond late. When we log the case, there's no priority with service. You can't get a response, for example, within an hour or two unless you have priority. Cisco, in contrast, divides its services into P1, P2, or P3. That way, if something is recognized as a P1, they get help much faster.
Which solution did I use previously and why did I switch?
I also work with Cisco. I'm also aware of Palo Alto as an option.
How was the initial setup?
The initial setup is straightforward and not complex. It's easy compared to Palo Alto and a few others.
Our deployment of Fortinet FortiGate took two years.
What about the implementation team?
We are resellers. We are able to handle the setup and deployment.
What other advice do I have?
We are resellers.
The Fortinet 201 and 900 series are very good.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT manager at a agriculture with 10,001+ employees
Reliable with good manageability and a straightforward setup process
Pros and Cons
- "We have found the product to be scalable."
- "The solution is stable and reliable."
- "The product needs to drastically improve its reporting capability."
What is our primary use case?
We are primarily using the solution as a hosted gateway.
What is most valuable?
The solution is stable and reliable. The performance has been good.
We have found the product to be scalable.
The manageability has been excellent so far.
The initial setup is pretty simple and straightforward.
What needs improvement?
The product needs to drastically improve its reporting capability. Right now, that is what is lacking. They need to offer monitoring dashboards.
The product should be more user-friendly and attractive. The interface doesn't look as nice as it could.
For how long have I used the solution?
I've just used the solution for a few months.
What do I think about the stability of the solution?
The performance has been great. it's stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to expand, it can do so.
We have 80 to 100 people on the solution currently.
How are customer service and support?
Technical support is great. It's already pretty fast.
Which solution did I use previously and why did I switch?
We did not use a different solution previously.
How was the initial setup?
The implementation process is easy. It's not overly difficult.
The last time we set it up, it took a maximum of 45 minutes to one hour to deploy - apart from the racking. When it is on-prem and I install it in the rack, it’s powered on, then the configuration takes a maximum of 45 minutes.
We only needed one technical person to manage the deployment.
What about the implementation team?
We have a consultant that helps us with setting up the solution. Actually, we have the managed service with them as well.
What's my experience with pricing, setup cost, and licensing?
We have a three-year licensing agreement with FortiGate.
What other advice do I have?
I would rate the solution a nine out of ten.
I'd advise potential new users that, if they want to use it, they need to plan and design their business case, including what things they want to use and how to publish their application securely. If they can plan ahead, then they will be successful during deployment.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Engineer at a hospitality company with 51-200 employees
Simple to use, has less complications and is very straightforward
Pros and Cons
- "Their interface is very easy to use, it is without bugs."
- "What I like about this solution is that it is simple to use, has less complications and is very straightforward."
- "Fortinet Fortigate could benefit by simplifying some of their processes."
What is our primary use case?
Fortinet FortiGate is a firewall that protects your assets and data. We have 15 people using this solution. I am an infrastructure engineer. We require 3 people to maintain the solution.
What is most valuable?
What I like about this solution is that it is simple to use, has less complications and is very straightforward. Their interface is very easy to use, it is without bugs.
What needs improvement?
Fortinet Fortigate could benefit by simplifying some of their processes. For example, if you are using Cisco, and you want to find a source and a destination, you type the IP of the source and then the IP of the destination. Cisco will find any denied packet by highlighting it in yellow. To access it with Cisco, all you need to do is right click. FortiGate is not that simple.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately 4 months. I am taking a course regarding this solution.
Which solution did I use previously and why did I switch?
We had been using Cisco and Firepower prior to FortiGate. FortiGate is easier to use. We encountered a lot of problems when we integrated Firepower on Cisco devices.
How was the initial setup?
The initial setup of Fortinet FortiGate is very straightforward. I would give it a 5 out 5 on ease of setup.
What's my experience with pricing, setup cost, and licensing?
Currently, we have not added licenses for all the features we want. For example, we do not have intrusion prevention and detection.
What other advice do I have?
I would recommend Fortinet FortiGate, it is a good firewall, especially for beginners because of its ease of use.
I would rate the solution an 8 out 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SALES PRODUCT MANAGER at NOURNET
Excellent enterprise modeling and simple interface
Pros and Cons
- "The most valuable features are the enterprise modeling and the simple interface."
- "The cloud features and integration could be improved."
What is our primary use case?
My primary use of FortiGate is for general enterprise modeling.
What is most valuable?
The most valuable features are the enterprise modeling and the simple interface.
What needs improvement?
The cloud features and integration could be improved. There are also sometimes problems connecting the endpoint protection to the firewall.
What do I think about the stability of the solution?
FortiGate is a stable product.
What do I think about the scalability of the solution?
FortiGate is scalable.
How was the initial setup?
FortiGate is very easy to set up
What's my experience with pricing, setup cost, and licensing?
If the customer is looking for SD-WAN, it comes free with FortiGate.
What other advice do I have?
I would give this solution a rating of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Network & Security Engineer at a logistics company with 51-200 employees
Intuitive to use, easy to set up, and simple to set up
Pros and Cons
- "The solution is easy to use."
- "The stability is great; there are no issues with crashing or freezing, and there are no bugs or glitches."
- "Overall, the integration could be better."
What is our primary use case?
I use the Fortinet as a perimeter firewall. All of the servers are on this Fortinet firewall. All traffic comes from the perimeters and email accounts and we also use it for this purpose.
What is most valuable?
The solution is easy to use.
It is a scalable product.
The solution is stable.
Its GUI is very intuitive.
I found the solution very easy to set up.
The IPS's correct application control is perfect.
What needs improvement?
Overall, the integration could be better. The FortiManager is likely not good. I can't use it as it is unstable most of the time. We'd like to have an SD-WAN for a sandbox, for the Fortinet perimeter. We'd like to be able to manage different boxes.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The stability is great. There are no issues with crashing or freezing. There are no bugs or glitches.
What do I think about the scalability of the solution?
The product is scalable and easy to expand.
We have ten users on the solution. It is mostly the network team that deals with the product for the most part. We have 200 or so end-users as well that indirectly use it regularly.
We do plan to increase usage and would like to upgrade to a Fortinet perimeter firewall (a 501 model), however, on the financial side, it's difficult right now.
How are customer service and support?
Technical support is great. I called them twice in the last month and they were very helpful and responsive.
Which solution did I use previously and why did I switch?
We also have experience with Palo Alto products.
We had ASAs and other legacy firewalls that we used in the past.
How was the initial setup?
The product is very straightforward and simple to set up. It's not a complex process at all.
We have around 10 engineers that handle the operation, maintenance, and follow-up.
What about the implementation team?
We used partners as the integrator to facilitate anything with the vendor. It didn't take long and we were able to have different timelines for different deployment areas.
What was our ROI?
I have not witnessed an ROI.
What's my experience with pricing, setup cost, and licensing?
The cost of the product is reasonable. It's not overly expensive.
We pay a yearly license that renews every three years.
It's been two years since we set up the license. I can't recall how much we agreed to pay.
Which other solutions did I evaluate?
We looked at Fortinet and Palo Alto. Fortinet is well known in the industry, which is why we focused on it. It was reasonably priced and offered good efficiency.
What other advice do I have?
I'd rate the solution an eight out of ten. We're pretty happy with the product in general.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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