There are numerous features and benefits depending on the specific use case. Fortinet offers comprehensive security solutions for various purposes. I can deploy different solutions and more.
Information Engineer at a financial services firm with 501-1,000 employees
Good support and highly stable solution
Pros and Cons
- "Fortinet offers comprehensive security solutions for various purposes."
- "There is room for improvement in pricing."
What is most valuable?
What needs improvement?
There is room for improvement in pricing.
For how long have I used the solution?
I have almost five years of experience with FortiGate NGFW. I work with the firewall for small businesses and enterprises. Currently, I'm using the enterprise version.
As for the models, I mainly use FortiGate 6800, T, 100C, 200S, and 200P.
What do I think about the stability of the solution?
I haven't experienced any stability issues with this product so far. It handles everything it needs to, including server requirements, client services, and computing, without any problems. I have deployed numerous firewalls, and until now, they have been incredibly stable. There haven't been any issues related to version compatibility either. So, I would say it's stable for me.
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Fortinet FortiGate
January 2026
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What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten.
How are customer service and support?
Customer service and support are good. Every time I have reached out to them, they have been responsive and helpful. In fact, I have even shared news and deployment information on my LinkedIn to showcase their excellent support.
How was the initial setup?
The initial setup was easy. There were no issues during the setup.
The time taken for deployment depends on various factors. For example, if I deploy it today, I might install it the following day. However, if there are any issues with the network architecture provided by the IT vendor, it may take more time to resolve those issues before completing the deployment. But in terms of deployment alone, without considering logistics, it can be done in a day or a few hours.
What's my experience with pricing, setup cost, and licensing?
In our market, the pricing is a little expensive. While we can acquire a smaller package of Fortinet, it still comes at a high cost. So, I would say the pricing is on the higher side. However, when comparing it with other vendors, it's still more reasonable.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. A rating of ten would require even more efficient reporting and swift resolution of any breakout or resilience attack. If they can provide faster fixes and proactive responses, it would be perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a aerospace/defense firm with 1-10 employees
Product offers good stability and easy initial setup
Pros and Cons
- "Overall, I am satisfied with the product."
- "The inability to change passwords when using FortiGate firewall and relying on a local FortiGate database for account creation can be problematic, particularly in non-Active Directory setups."
What needs improvement?
In order to make it even better in the future, improved integration with other vendors' solutions could be beneficial.
FortiGate is compatible enough with other infrastructures, but I encountered difficulties when attempting integration with other infrastructures. So, better compatibility could be an area for improvement.
Another area of improvement could be in terms of changing passwords. For instance, when using FortiGate firewall, you can have the option to set up SSL VPN, allowing users to connect to the network externally. It's like using FortiClient software. But here's the thing, when you have a local account on FortiGate, and you use it to access the network, there is no option to change your password, and that becomes a problem. Especially when you are not using Active Directory and instead relying on the local FortiGate database to create accounts.
The admin creates the account for you with credentials and a password. But when you try to access using the VPN client software, you have the ability to change your password, and that's not ideal. It's quite challenging. So, if you need to change your password, you have to contact the administrator to change it on the equipment, and that's not convenient, especially in large environments. So, that could be the only solution.
For how long have I used the solution?
In terms of personal experience, I've been using the product for about seven years. In my current company, it has been three years.
I'm using version 7 for the majority of my equipment, and for some products, it's version 6.6 or something similar.
What do I think about the stability of the solution?
The product is stable. It offers good stability.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer service and support have been satisfactory so far.
How would you rate customer service and support?
Positive
How was the initial setup?
FortiGate Next Generation Firewall (NGFW) is easy to deploy. The deployment process is smooth and straightforward.
What was our ROI?
In my experience, the ROI has been positive.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate Next Generation Firewall (NGFW) is affordable. I believe it offers reasonable value for the features it provides.
If you're using the IPS version, particularly for ATP, the price is higher due to the IP functionality. However, for other features like web filtering, the price is reasonable. For a year, the license cost for ATP is around $8000.
So far, I haven't had to pay separately for maintenance or support. It's usually included in the support package, including software support.
What other advice do I have?
Overall, I am satisfied with the product. I would rate it a nine out of ten.
If you are using it in a small environment, you can go for the FortiGate product. However, if you are implementing it in a very large environment or have specific needs, it's recommended to couple FortiGate with another vendor's solution, like Cisco or Palo Alto.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
January 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Security Engineer at a comms service provider with 11-50 employees
It is a user-friendly solution, but the after-sales service needs improvement
Pros and Cons
- "The solution is easy to configure and maintain remotely."
- "Its customer service could be better."
What is our primary use case?
We use the solution for network security.
How has it helped my organization?
The solution works quite well for us.
What is most valuable?
The solution is user-friendly in terms of configuration and implementation.
What needs improvement?
The solution's after-sales service needs improvement.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The solution's customer service is satisfactory but could be even better.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used Sophos earlier. We switched to Fortinet for its price.
How was the initial setup?
The solution is easy to configure and maintain remotely.
What was our ROI?
The solution has generated ROI for our customers.
What's my experience with pricing, setup cost, and licensing?
The solution's licenses cost the same for different subscription plans. But the additional costs vary from client to client.
What other advice do I have?
I recommend the solution to others and rate it as a seven.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Sales Director at a consultancy with 1-10 employees
Provides great firewall security and has good VPN features
Pros and Cons
- "Provides good firewall security and has great VPN features."
- "The solution lacks sufficient filtering."
What is our primary use case?
The case of FortiGate is for firewall and VPN connection. We are partners and resellers of Fortinet and I'm a director. Our company is based in Malaysia.
How has it helped my organization?
FortiGate has improved our operational efficiency.
What is most valuable?
The solution provides good firewall security and has great VPN features. The product is generally very simple to deploy and is quite flexible.
What needs improvement?
They need to improve features related to mobiles with more and more customers adopting that as their way to manage things. They need to look to the future with their features and meet filtering requirements which the solution cannot currently do.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The product is not scalable.
How are customer service and support?
We are self-sufficient in terms of support.
How was the initial setup?
Initial deployments can be complex depending on the customer's requirements. Implementation can take up to a couple of days. There aren't usually too many issues. The solution requires some maintenance, mainly monitoring.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are reasonable. You get value for your money.
What other advice do I have?
It's important to understand your customer's requirements. Once we work that out we then do a round of checks on the security vulnerabilities.
I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager at a tech services company with 51-200 employees
Straightforward deployment, is stable, and scalable
Pros and Cons
- "The solution is user-friendly."
- "To stay ahead of the competition Fortinet FortiGate IPS needs to think about how to adjust pricing."
What is our primary use case?
We use FortiGate to restrict access from internal, external, and some applications from publishing to the internet. This solution helps us achieve our purpose.
What is most valuable?
The solution is user-friendly. Fortinet FortiGate IPS has a feature called SPVen. The solution is easy to configure, the activation is perfect, the tech support is good, and the back-end database is good.
What needs improvement?
Price is a major competitor in the market for solutions. When we compare solutions, it's important to consider the pricing. To stay ahead of the competition Fortinet FortiGate IPS needs to think about how to adjust pricing. Most people prefer to use Apollo setpoint.
For how long have I used the solution?
I have been using the solution for over eight years.
What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten.
We have around 500 people including IT engineers and developers using the solution.
Which solution did I use previously and why did I switch?
I have previously used Check Point IPS and switched to Fortinet FortiGate IPS because of the cost and because Check Point IPS requires separate licensing.
How was the initial setup?
The initial setup is straightforward. We can do the basic steps in as little as 30 minutes. If we need to do more detailed work and fine-tuning, it may take longer. But the basics can be done quickly.
What about the implementation team?
We completed the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
I give the pricing of the solution a six out of ten.
What other advice do I have?
I give the solution a nine out of ten.
The solution's maintenance can be completed by one person.
I recommend the solution to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Sr. Network Engineer at a university with 5,001-10,000 employees
Useful for intrusion prevention mechanisms and helps us avoid unwanted traffic
Pros and Cons
- "We use it to avoid unwanted traffic."
- "The customization is a little bit difficult."
What is our primary use case?
We use it for intrusion prevention mechanisms. If there is any unwanted traffic, we block it. We use it to avoid unwanted traffic. Most places in Oman use FortiGate firewalls, even the government sector, private sector, and ISP providers.
What needs improvement?
The customization is a little bit difficult because we have to customize everything. Typically, we will enable everything.
For how long have I used the solution?
We have been using this solution for more than five years. We are using the latest version, and it is deployed on-premises only.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
FortiGate tech support is very good because we get immediate support from them. For example, whenever we raise a ticket, we get an immediate response, and someone attends to help.
How was the initial setup?
It has an easy setup. Fortinet FortiGate IPS, by default, gives a default IPS. We can customize it so we can give the user what they need. It's a quick deployment process, we can configure the management, and it is easy.
What's my experience with pricing, setup cost, and licensing?
It has an annual license. I don't know the specific price, but it's expensive and not a very cheap product.
What other advice do I have?
I rate the solution an eight out of ten. Regarding advice, the only problem is that they release many versions, similar to what Cisco does. Every two, or three months, they release new iOS versions. Sometimes, we have to upgrade, or it is not secure. Recently, we upgraded to a new version, and all the clients called us to upgrade to the new version too.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Security Analyst at a healthcare company with 10,001+ employees
An effective checkpoint for intercepting and blocking unwanted traffic
Pros and Cons
- "The solution effectively blocks unwanted traffic."
- "It would be helpful to have a better tool for migrating all policy rules using an automatic script."
What is our primary use case?
Our company uses the solution to prevent traffic that is not supposed to be traveling through our firewalls. When we find log issues, we easily fine tune the IPS to block that traffic so it cannot penetrate our environment.
We have 300 users in a hospital-to-hospital environment where traffic is transmitted through the firewall and intercepted by the IPS for monitoring.
What is most valuable?
The solution effectively blocks unwanted traffic.
What needs improvement?
It would be helpful to have a better tool for migrating all policy rules using an automatic script. The current tool does not place entire configurations in their desired locations. It takes time to manually configure for compatibility across different platforms or vendors.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The solution is very stable.
How are customer service and support?
I have not needed technical support.
Which solution did I use previously and why did I switch?
We migrated from Cisco to the solution.
How was the initial setup?
The setup is simple and straightforward. Knowledge-based documents are available and useful for setups.
What about the implementation team?
We implemented the solution in-house. We migrated from Cisco to the solution so it was more of a deployment situation.
We had some deployment challenges but managed to overcome them. It took an entire day to get the environment running because we could not use the scripting tool for naturals so had to do them manually.
There is no ongoing maintenance because the solution is not a device, but rather a software blade provided as a checkpoint within FortiGate.
What's my experience with pricing, setup cost, and licensing?
The pricing is based on a licensing model for each IPS in your environment. The solution is included as part of the IPS license and automatically updates to the latest version when firewalls are updated. We are currently on a three-year licensing model.
What other advice do I have?
The solution is a good tool to have in place. Most vendors provide a software blade with their firewalls but it is disabled because it uses too much CP or memory. It is important to enable the tool every time to prevent environments from being intruded by attackers or threats.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Application Head at a venture capital & private equity firm with 51-200 employees
Useful dashboard, centralized viability, and speedy support
Pros and Cons
- "The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility."
- "Fortinet FortiGate IPS could improve the VPN. There are times it is slow."
What is our primary use case?
We own some real estate and we're renting apartments for another company, and we provide them with services. For example, we provide internet and security. We are managing the tenant through the firewall and they have been performing very well from our side.
How has it helped my organization?
This solution is a security gateway for our environment. URL filtering and other features have helped the way our organization functions.
What is most valuable?
The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility.
What needs improvement?
Fortinet FortiGate IPS could improve the VPN. There are times it is slow.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately three years.
What do I think about the stability of the solution?
Fortinet FortiGate IPS are highly stable.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate IPS is good.
This solution is a firewall and anybody connected to the internet here, passes through the gateway. We have approximately 50 to 60 people in the building using the solution. We plan to increase the usage of the solution.
How are customer service and support?
The support from Fortinet FortiGate IPS is very responsive, and quick.
I rate the support from Fortinet FortiGate IPS a five out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used Check Point and Sophos.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS is straightforward. The whole process took approximately one day.
What about the implementation team?
We use an implementor for the implementation of Fortinet FortiGate IPS.
What's my experience with pricing, setup cost, and licensing?
There is only a standard license cost to use the solution.
What other advice do I have?
We only need one administrator for the maintenance of the solution.
I rate Fortinet FortiGate IPS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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