- Policy control
- Web filtering
- Application filter works smoothly.
- Controlling and tracing with web console works nicely for windows systems.
- Better QoS than Checkpoint, I believe.
Network Engineer at a tech services company with 501-1,000 employees
Controlling and tracing with web console works nicely for windows systems, but for Linux, only IP can be obtained.
What is most valuable?
How has it helped my organization?
Previously, my organization had the Checkpoint firewall solution, which has been replaced by the Fortinet Fortigate solution, which is cost effective and more manageable from a beginner's perspective.
Fine QoS and Web based filtering solution is a plus.
What needs improvement?
- Maybe Linux system monitoring can be improved by the developers of the product.
- Although it has policy control and web filtering, these could be better.
- Application filter needs more control options.
- IP tracing works only so-so.
- Controlling and tracing with web console for Linux only obtains IP addresses.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company provides tech services that include this product.

Straightforward setup, scalable, and good support
Pros and Cons
- "Fortinet FortiGate is a scalable solution."
- "The stability of Fortinet FortiGate could improve."
What needs improvement?
In an upcoming release, Fortinet FortiGate should add an SD-WAN feature.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately five years.
What do I think about the stability of the solution?
The stability of Fortinet FortiGate could improve.
What do I think about the scalability of the solution?
Fortinet FortiGate is a scalable solution.
How are customer service and support?
I am satisfied with the technical support from Fortinet FortiGate.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate is reasonable.
What other advice do I have?
I am satisfied with the solution.
I rate Fortinet FortiGate an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Fortinet FortiGate
April 2025

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Junior Support Analyst at a pharma/biotech company with 201-500 employees
A superior solution for endpoint security
Pros and Cons
- "The next-generation firewall is great."
- "The captive portal could be improved."
What is our primary use case?
We use this solution for marketing and manipulation purposes.
Within our organization, there are roughly 500 people using this solution.
At the moment, we don't have any plans to extend our usage of this solution — currently, we are happy with the way things are.
What is most valuable?
The next-generation firewall is great.
What needs improvement?
The captive portal could be improved.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This solution is very stable.
How are customer service and technical support?
I have never had to contact customer support. We have a team that handles all of the troubleshooting; however, they do provide excellent documentation.
How was the initial setup?
The initial setup was very easy.
What about the implementation team?
At the moment, we don't have a deployment strategy.
We have a team of three people who handle all maintenance-related issues.
What other advice do I have?
Overall, on a scale from one to ten, I would give Fortinet FortiGate a rating of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at Focus
It is a good product from a price perspective versus functionality
Pros and Cons
- "It is easy to use and performs very well."
- "There could be more integration between the logging and analytical platforms to make it more seamless and integrated."
What is our primary use case?
My primary use is for border protection for connectivity out onto the Internet. This product has performed exceptionally well.
How has it helped my organization?
It just runs. We have had very few issues with the solution.
What is most valuable?
It is a good product from a price perspective versus functionality. It is easy to use and performs very well.
What needs improvement?
There could be more integration between the logging and analytical platforms to make it more seamless and integrated.
For how long have I used the solution?
More than five years.
What do I think about the scalability of the solution?
It is a very secure, easily managed product. It keeps up-to-date with all the variabilities.
What's my experience with pricing, setup cost, and licensing?
Price-wise, it's at a good price point for our market.
What other advice do I have?
If someone is considering this solution, they should do their homework to learn about the product. A user should make sure they compare between a short list of products. The choice should be made after considering price, support, ease of access, and evaluation of integration with other products the organization still uses. Due diligence is the key to integrating a solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
Engineering Manager at Primatel Communication Snd Bhd
Prevents outside attacks to our network
Pros and Cons
- "The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
- "I think they need to improve more in order to be a competitor with the leaders of the field."
What is our primary use case?
Our primary use is for firewall protection.
How has it helped my organization?
It provides security purposes, and it makes our network safe from outside attacks.
What is most valuable?
The most valuable feature is the bundled subscription, which is IPS, TV and web filtering. I also like the application control.
What needs improvement?
I think they need to improve more in order to be a competitor with the leaders of the field.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is stable, there is not too much downtime.
What's my experience with pricing, setup cost, and licensing?
They need to be competitive with other solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Management at a government with 201-500 employees
An inexpensive answer for firewall protection
Pros and Cons
- "It is a good source for firewall protection."
- "The UTM filtering needs improvement."
What is our primary use case?
I primarily use this product as a firewall protection.
How has it helped my organization?
With Fortigate, I find fewer attacks. The console easily alerts me about possible attacks so I can prevent the malware attacks.
What is most valuable?
It is easy to use.
What needs improvement?
The UTM filtering control could be improved.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I do not have problems with the stability of the solution. It works well.
How is customer service and technical support?
We do not use a lot of tech support. It is not readily available in our area.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is not expensive. It is affordable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Gerente de Seguridad Informática at a financial services firm with 1,001-5,000 employees
The main benefit is the grouping of our security monitoring. The technical support is great.
Pros and Cons
- "The technical support is great."
- "The main benefit is the grouping of our security monitoring."
- "It does not have key authentication for admin access."
What is our primary use case?
I use Fortinet Fortigate. First of all, I use them as perimeter firewall. Secondly, I use it for a data center firewall for internal segmentation.
How has it helped my organization?
The main benefit is the grouping of our security monitoring. I have all of my solutions from the same brand, Fortinet. I have only one console, one dashboard, all the security incidents that occurs on the network.
What is most valuable?
The Fortinet FortiGate product has original features that we use.
These features include:
- IPS
- Anti-Malware
- Web Application Firewall
What needs improvement?
I am looking to implement key authentication for admin access for the Fortinet product.
For how long have I used the solution?
Three to five years.
How is customer service and technical support?
The technical support is great.
How was the initial setup?
I was involved in the initial setup. When we decided to use Fortinet, we were already a customer of Fortinet. So, my previous firewall also was Fortinet and the experience with the brand and with the provider was very good. We have no issues. We like to keep with the same brand.
What was our ROI?
Fortinet is a very good solution. It would not be a mistake to choose Fortinet as a solution.
Which other solutions did I evaluate?
In the past, we had evaluated Palo Alto and Cisco as possible solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre-sales Engineer at a tech services company with 501-1,000 employees
Easy to understand licensing requirements
Pros and Cons
- "It is a one box solution, which covers most of the edge device’s requirements."
- "Easy to implement, and it is also reliable."
- "It needs to improve its ISP load balancing."
What is our primary use case?
I use this product on AWS. FortiGate's VM GUI is slightly different than the hardware devices.
How has it helped my organization?
It is a one box solution, which covers most of the edge device’s requirements.
What is most valuable?
I have found FortiGuard Services to be valuable.
What needs improvement?
It needs to improve its ISP load balancing.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
I would rate technical support as a seven out of 10.
Which solution did I use previously and why did I switch?
We had a previous solution, but switch because FortiGate is a one box solution.
How was the initial setup?
Initial setup was not complex.
What's my experience with pricing, setup cost, and licensing?
Easy to understand licensing requirements.
Which other solutions did I evaluate?
- Palo Alto Networks
- Cisco ASA
What other advice do I have?
Easy to implement, and it is also reliable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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