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Network Engineer at a tech services company with 1-10 employees
Real User
Top 5
Feb 8, 2024
A tool with an easy initial setup phase
Pros and Cons
  • "My company never had any complaints about the tool in terms of performance or stability."
  • "The tool is expensive for small businesses, making it an area where the tool can improve the product by making it available at a cheaper rate."

What is our primary use case?

Our company's technical team handles the reselling part of the tool. I haven't heard of any problems related to the product.

My company's clients use the solution. The tool is not majorly used to monitor the network traffic or intrusion, so it is purely for protecting the network.

What needs improvement?

The tool is expensive for small businesses, making it an area where the tool can improve the product by making it available at a cheaper rate.

For how long have I used the solution?

I have experience with Fortinet FortiGate IPS. My company operates as a reseller. Sometimes, we purchase products to help our company's clients who need to renew the licenses of certain solutions.

What do I think about the stability of the solution?

My company never had any complaints about the tool in terms of performance or stability.

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What do I think about the scalability of the solution?

My company's clients are usually small businesses, so they don't spend too much time on security and protection, meaning they use the tool to meet their bare minimum needs.

How are customer service and support?

Though I have never contacted the solution's technical support, I feel that the tool offers good support since I have never heard any complaints about the product's technical team from my company's team members.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I think that my company has been using Fortinet FortiGate IPS for at least four to five years. My company has not been using the rest of the products in the market, so it is not possible for me to compare Fortinet FortiGate IPS with other solutions. So far, my company has been happy with Fortinet FortiGate IPS.

How was the initial setup?

The product's initial setup phase was pretty easy because my company is familiar with the product.

The solution is deployed on an on-premises model.

The solution can be deployed in an hour.

What's my experience with pricing, setup cost, and licensing?

The tool is a bit pricey for small businesses, but it is still bearable in terms of cost.

What other advice do I have?

Fortinet FortiGate IPS is used alone, so there is no need for any integrations.

The tool is not majorly used to monitor traffic or intrusions, so it doesn't provide much visibility in such areas. I am not sure whether Fortinet FortiGate IPS can be used easily for monitoring, considering that our company has many firewall tools over different networks. I am not sure whether it is possible to use the tool to log in or sign in individually.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
LinhNguyen7 - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Oct 15, 2023
Filled with excellent content and is a very competitive option
Pros and Cons
  • "Fortinet FortiGate SWG's content is its most valuable feature."
  • "Fortinet FortiGate SWG can be expensive for some customers."

What is our primary use case?

We use it as a security solution.

What is most valuable?

Fortinet FortiGate SWG's content is its most valuable feature.

What needs improvement?

Fortinet's licensing is high compared to other products.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for ten years.

What do I think about the stability of the solution?

The product is stable, and I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

A few private and government companies use Fortinet FortiGate SWGs. It is popular among enterprise customers.

How are customer service and support?

The customer service team is helpful. They have good technicians.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate SWG can be expensive for some customers. We recently had a project for a customer where we could not protect the cost, so we had to look elsewhere.

What other advice do I have?

I recommend this solution. Fortinet FortiGate SWG is better than the market alternatives. It's easy to install and manage, and I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
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Buyer's Guide
Fortinet FortiGate
January 2026
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Management Board Member and Network Engineer at a tech services company with 11-50 employees
Reseller
Top 5Leaderboard
Aug 18, 2023
A highly scalable solution that can be used for network security
Pros and Cons
  • "The solution's application control is very powerful."
  • "The solution's stability should be improved because it is extremely unstable."

What is our primary use case?

We use FortiGate Next Generation Firewall mainly for network security.

What is most valuable?

The solution's application control is very powerful. Another valuable feature is the integration between the firewall and the switches we have. The FortiSwitch extended security fabric is one of the things that we like about the solution.

What needs improvement?

The solution's stability should be improved because it is extremely unstable.

For how long have I used the solution?

I have been working with FortiGate Next Generation Firewall (NGFW) for eight years.

What do I think about the scalability of the solution?

FortiGate Next Generation Firewall is a very scalable solution. Approximately 32 customers are working with the solution.

How are customer service and support?

The solution's technical support team needs more improvement. The technical support team has a slow response and needs more experienced support agents to interact with the customers.

How was the initial setup?

The solution's initial setup is easy and straightforward.

What about the implementation team?

Since it's a security solution, it needs considerable time to deploy. We need to analyze the network, the customer requirements, and the policies we need to add, which can take a couple of days.

For any security solution, there is no straightforward deployment process. It depends on the survey on the customer side and what we are doing for the customer. One security engineer is required for the deployment and maintenance of the solution.

What was our ROI?

Since FortiGate Next Generation Firewall is a slightly expensive solution, the use case determines the ROI. However, since it's quite expensive for general usage, it has a lower ROI.

What's my experience with pricing, setup cost, and licensing?

FortiGate Next Generation Firewall is an expensive solution with a yearly subscription. There are no extra costs in addition to the standard licensing fees.

What other advice do I have?

The solution has a lot of features that we like. We don't need additional features because they compromise the solution's stability when they add more features. As a security gateway, we need to be much more stable than adding more features.

FortiGate Next Generation Firewall comes in two versions, namely, the hardware version and the cloud version. For the on-premises version, hardware is to be implemented on-site; for the cloud, it's a cloud security solution. So it depends on which version your customer is using. The licensing is very different for the on-prem and the cloud solution.

When it comes to complex solutions, I highly recommend FortiGate Next Generation Firewall.

Customers looking for SD-WAN and good application control should go for FortiGate Next Generation Firewall. Customers looking for high stability should avoid the solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer2238438 - PeerSpot reviewer
Presales Manager at a computer retailer with 11-50 employees
Reseller
Jul 19, 2023
A reasonably priced product that can be used by small, medium, and enterprise-sized businesses
Pros and Cons
  • "FortiGate Next Generation Firewall can be described as the most complete solution."
  • "When considering the policy of the vendors, they do not offer much of a discount policy, making the licensing model an area that needs improvement."

What is our primary use case?



What is most valuable?

FortiGate Next Generation Firewall can be described as the most complete solution.

What needs improvement?

When considering the policy of the vendors, they do not offer much of a discount policy, making the licensing model an area that needs improvement.

For how long have I used the solution?

I have experience with FortiGate Next Generation Firewall for many years. My company is a reseller of the solution.


What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

I recommend FortiGate Next Generation Firewall for small, medium, and enterprise-sized companies.

It is a scalable solution since Fortinet offers many other products.

How are customer service and support?

My customers are satisfied with the technical support provided by Fortinet.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the pricing of the product is reasonable.

What other advice do I have?

FortiGate Next Generation Firewall is a good product.

I rate the overall product between eight to ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Ishtiaq Haider - PeerSpot reviewer
VP Sales/Pre Sales at a tech services company with 51-200 employees
Real User
Jul 16, 2023
A high performing Solution with a valuable GUI configuration feature
Pros and Cons
  • "The GUI configuration is its most valuable feature"
  • "The licensing model and pricing need improvement."

What is our primary use case?

The solution is being used as a firewall. 

What is most valuable?

The GUI configuration is its most valuable feature. 

What needs improvement?

The licensing model and pricing need improvement.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall for the last four years. 

What do I think about the stability of the solution?

FortiGate Next Generation Firewall is a stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Fifty users are using the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The technical support team is good, but we haven't reached out to them on our own. 

How was the initial setup?

FortiGate's initial setup is easy. The solution's deployment depends on the projects and the way clients use it. It takes approximately five days to deploy the solution. I rate the setup an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution.

What other advice do I have?

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Md. Robiul Awoul - PeerSpot reviewer
Deputy manager at a tech services company with 11-50 employees
Real User
Jul 7, 2023
Has good stability but its technical support services could be better
Pros and Cons
  • "It is a scalable solution."
  • "Its technical support could be better."

What is our primary use case?

We use the solution as an internal gateway to protect some of our data center solutions.

What is most valuable?

The solution has the best group filtering features.

What needs improvement?

The solution's technical support could be better. Also, its hardware features need improvement as well.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have medium and small businesses as our clients.

How are customer service and support?

The solution's technical support team's response could be faster.

How was the initial setup?

The solution's initial setup process is easy. A new environment takes two to three days, while an existing one takes more time to implement. Also, it requires ten executives to deploy it and three to six executives to maintain it.

What's my experience with pricing, setup cost, and licensing?

The solution's price is average. We have its yearly license. There are additional costs for support and license renewal.

What other advice do I have?

It is a good solution. I rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Alireza Goftari - PeerSpot reviewer
Network Engineer at a energy/utilities company with 501-1,000 employees
Real User
Jul 6, 2023
Scalable and easy-to-manage solution
Pros and Cons
  • "It is a stable solution compared to other vendors."
  • "Its load balancing feature could be easy to configure."

What is our primary use case?

We use the solution to protect our services published on the internet.

What is most valuable?

The solution is more reliable and easy to manage than Cisco Firewall Solutions. It provides a flexible interface for configuration.

What needs improvement?

The solution's load balancing feature could be easy to configure in terms of interface.

For how long have I used the solution?

We have been using the solution for 15 years.

What do I think about the stability of the solution?

The solution is stable compared to other vendors.

What do I think about the scalability of the solution?

The solution is scalable for our medium enterprise.

How was the initial setup?

The solution is easy to access and configure in terms of GUI.

What about the implementation team?

The reseller for the solution helped us implement it.

What other advice do I have?

I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Horacio L. Mille - PeerSpot reviewer
Founding Partner at a tech services company with 1-10 employees
Real User
Jun 26, 2023
Helps secure the network and connect remote sites but vulnerability management could be enhanced
Pros and Cons
  • "The solution has helped our organization secure our network and connect remote sites."
  • "There is an area for improvement in vulnerability management."

What is our primary use case?

The primary use case is branch network security.

How has it helped my organization?

The solution has helped our organization to secure a network and connect remote sites. 

What is most valuable?

The most valuable feature is the technical support by FortiGate.

What needs improvement?

There is an area of improvement in the pricing model and vulnerability management. 

In future releases, I would like to see partnering with cloud suppliers. 

For how long have I used the solution?

I have been using this solution for less than a year. 

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability of this solution a seven out of ten. 

How are customer service and support?

Customer service and support are good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex. 

What was our ROI?

I have not seen an ROI yet. We do have plans to increase the usage in near future.

What other advice do I have?

I would suggest not to look for a single solution for all your security requirements and compare the pricing. 

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.