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reviewer1247301 - PeerSpot reviewer
Founder, Chairman of the Board at a tech services company with 1-10 employees
MSP
Feb 26, 2022
Complete, stable, and easy to use
Pros and Cons
  • "I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
  • "I like several features that this product has, such as antivirus and internet navigation inspection, and it is also simple to use."
  • "It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
  • "It is very expensive, and their support is not very good."

What is our primary use case?

I use FortiGate for perimeter security, web filtering, and antivirus purposes.

I use two different models. I use 90D and 200E.

What is most valuable?

I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use.

What needs improvement?

It is very expensive, and their support is not very good. I hope that their technical support will be better in the future.

In terms of new features, it is a complete product. I don't expect any new features.

For how long have I used the solution?

I have been using this solution for five years.

Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable.

How are customer service and support?

Their support is not very good for such an expensive product. I expect better support. You can find a lot of documentation on Fortinet's website, but their technical support is not very good.

How was the initial setup?

It is easy to deploy and use. It didn't take more than a day.

What about the implementation team?

We deployed it ourselves. We have our own team. There are three people in our organization who directly use this product.

What's my experience with pricing, setup cost, and licensing?

It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure.

What other advice do I have?

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1784964 - PeerSpot reviewer
Head Of Technology at a tech consulting company with 51-200 employees
Real User
Feb 24, 2022
Secure, good integration, and responsive technical support
Pros and Cons
  • "FortiGate has a very strong unified threat management system."
  • "Overall, this is a very good solution and in fact, a good starting point for a broader cyber security approach for the business."
  • "If they could extend their fabric towards other vendor environments for integration, that would be great."
  • "I would like to see integration into other systems."

What is our primary use case?

We are a system integrator and Fortinet FortiGate is one of the products that we have implemented for our clients.

It is primarily used for VPN and remote access. More recently, we have been using it for SD-WAN.

How has it helped my organization?

This is a versatile solution and with it, we can offer our customers multiple functionalities. The Fortinet fabric goes across the entire enterprise.

What is most valuable?

The most valuable features are the security and the integration with the entire Fortinet product line, from access points to switching.

FortiGate has a very strong unified threat management system.

What needs improvement?

I would like to see integration into other systems. That would be really great for me. The fabric works well only if you're using other Fortinet devices, but they're not exactly the best in terms of switching or access points. If they could extend their fabric towards other vendor environments for integration, that would be great.

For how long have I used the solution?

I have been working with Fortinet FortiGate for the past few years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate is very scalable.

We have implemented it for 13 or 14 customers.

How are customer service and support?

I am familiar with technical support and they're very responsible. I haven't had any issues with them so far.

How was the initial setup?

The initial setup is straightforward. The length of time required for deployment depends on the customer's environment and use cases.

What about the implementation team?

We handle the deployment and maintenance of this product for our customers. We use the Fortinet tools, such as FortiManager and FortiAnalyzer to maintain it.

What's my experience with pricing, setup cost, and licensing?

Licensing is usually on a three-year period.

What other advice do I have?

Overall, this is a very good solution and in fact, a good starting point for a broader cyber security approach for the business.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
May 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
reviewer1295655 - PeerSpot reviewer
Architect at a manufacturing company with 10,001+ employees
Real User
Feb 20, 2022
Fast network speeds and security, framework needs to be frequently updated
Pros and Cons
  • "I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."
  • "We have several sites spread geographically across Latin America and Asia that use FortiGate, and some of them are unable to support cloud services so we have deployed it on-premise in order to provide ourselves with a fast and secure network."
  • "The solution's framework needs to be frequently updated in order to have a stable solution."
  • "The solution's framework needs to be frequently updated in order to have a stable solution."

What is our primary use case?

We have several sites spread geographically across Latin America and Asia that use FortiGate. Some of them are unable to support cloud services so we have deployed it on-premise in order to provide ourselves with a fast and secure network.

What is most valuable?

I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment.

What needs improvement?

The solution's framework needs to be frequently updated in order to have a stable solution.

For how long have I used the solution?

We have been using this solution for a little over one year.

What do I think about the stability of the solution?

This is a stable solution is you are able to effectively maintain the framework.

What do I think about the scalability of the solution?

This is a scalable solution. We have about six thousand users and have plans to increase.

Which solution did I use previously and why did I switch?

My company used Blue Coat and Zscaler in the past but I am unsure why they switched.

How was the initial setup?

The initial setup was not 100% straightforward, but it was also not too complicated. You have the choice to use templates or design your own so deployment length will be dependent on that.

What other advice do I have?

This is a great solution for companies spread across Latin America and Asia.

I would rate this a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1776702 - PeerSpot reviewer
Group Manager Procurement/SCM at a comms service provider with 201-500 employees
Real User
Feb 18, 2022
Good security, stable, and scalable
Pros and Cons
  • "The network security and cloud security are most valuable."
  • "The network security and cloud security are most valuable."
  • "Its price could be better."
  • "Its price could be better."

What is most valuable?

The network security and cloud security are most valuable.

What needs improvement?

Its price could be better.

For how long have I used the solution?

We have been dealing with this solution for hardly two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have 10 clients who are using this solution.

How are customer service and support?

We have never contacted them.

How was the initial setup?

It is a little complicated. It took four months.

What about the implementation team?

We have a team of about 20 people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Its price could be better.

What other advice do I have?

I would recommend this solution to others. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System & Network Administrator at a tech services company with 11-50 employees
Real User
Jan 31, 2022
Scalable and stable tool for securing networks, with good SD-WAN, VPN, and URL filtering functions
Pros and Cons
  • "The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
  • "The features I found most valuable in Fortinet FortiGate include their SD-WAN features and their VPN; they are good and very useful, and my remote user and I are using them all the time."
  • "Pricing for it is a bit high. It could be cheaper."
  • "Pricing for it is a bit high. It could be cheaper."

What is our primary use case?

I use Fortinet FortiGate to secure the network.

What is most valuable?

The features I found most valuable in Fortinet FortiGate include their SD-WAN features and their VPN. They are good and very useful. My remote user and I are using them all the time. The URL filter is also good.

For how long have I used the solution?

I started using Fortinet FortiGate five years ago.

What do I think about the stability of the solution?

I'm satisfied about the stability of this solution.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate is good.

How was the initial setup?

The initial setup of this solution wasn't complex at all.

What about the implementation team?

This solution was implemented in-house. I was the one who implemented it.

What's my experience with pricing, setup cost, and licensing?

Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper.

What other advice do I have?

Deployment of Fortinet FortiGate took one to two days, because I needed time to put my existing environment and what we have, and what we intended to do with our network, to convert it into the Fortinet FortiGate system.

We were on another platform which was a concurrent platform and it wasn't a good one, and it was our first time to go on Fortinet FortiGate, so we had an issue and it took me a few days to deploy.

Maintenance of this solution requires two people. The number of users of Fortinet FortiGate in our organization depends on whether it's direct or indirect. If indirect, it will be all the users we have in the organization, but if it's direct, it could be just the administrator. If indirectly, it'll be a hundred users on our actual site, and 2000 to 3000 users on the other site, all done remotely.

I didn't have to contact Fortinet's technical support, so I can't evaluate their level of responsiveness. I was able to make all the configurations I wanted, without needing to contact support. This solution is good for me.

I'm rating Fortinet FortiGate an eight out of ten.

I'm recommending this solution to be deployed for a new user. I'm really happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1197741 - PeerSpot reviewer
Group IT Infrastructure Manager at a manufacturing company with 1,001-5,000 employees
Real User
Jan 31, 2022
A scalable and stable solution
Pros and Cons
  • "Fortinet FortiGate is a stable solution."
  • "Fortinet FortiGate is a stable solution."
  • "I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
  • "I would like to see improvements with the antivirus and IPS as they are not working properly all the time."

What is our primary use case?

We are a sister company of Fortinet FortiGate. Our organization has more than 3,000 users.

What needs improvement?

I would like to see improvements with the antivirus and IPS as they are not working properly all the time.

For how long have I used the solution?

I have been using Fortinet FortiGate for twelve years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution.

What do I think about the scalability of the solution?

This solution is very scalable.

What other advice do I have?

Prior to choosing Fortinet FortiGate you should make sure you select the right box. Be sure of the capacity and have a capacity plan before installation. I suggest you do a failover and redundant together, compact boxes together.

I would rate this solution an 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Presales Engineer Individual Contributor at Talentys S.A
Real User
Jan 27, 2022
Offers simplified and reliable day-to-day management
Pros and Cons
  • "I value it's IPS and application control solution."
  • "Before using this solution, we had so many problems accessing our resources because we don't have a lot of internet bandwidth. And by using application control and traffic shaping, we were able to manage user to quickly access services that are important. This tool has aided to the simplicity of our day-to-day management."
  • "Before using this solution, we had many problems accessing our resources because we don't have a lot of internet bandwidth, and by using application control and traffic shaping, we were able to manage users to quickly access services that are important, and this tool has aided in the simplicity of our day-to-day management."
  • "I would like to be able to see more log details."
  • "I would like to be able to see more log details."

What is our primary use case?

We use this for bandwidth management and user security when accessing specific internet service devices.

How has it helped my organization?

Before using this solution, we had many problems accessing our resources because we don't have a lot of internet bandwidth. And by using application control and traffic shaping, we were able to manage users to quickly access services that are important. This tool has aided in the simplicity of our day-to-day management.

What is most valuable?

I value it's IPS and application control solution.

What needs improvement?

I would like to be able to see more log details.

For how long have I used the solution?

I have been using this solution as an integrator for the past five years.

What do I think about the stability of the solution?

The solution is pretty much stable.

What do I think about the scalability of the solution?

The solution is scalable and we are planning to increase usage in the future.

How are customer service and support?

Customer service and support is great.

Which solution did I use previously and why did I switch?

We used Sophos in the past. We switched after seeing a presentation on Fortinet FortiGate IPS where we concluded it would be easier to use and more secure for our company.

How was the initial setup?

I think that setup was easy or medium depending on number of resources. Deployment took about a week. We wanted to have control over all of our users so it took some time to create each user on the device one by one and allocate a security profile to specific group of users.

We have this for about one hundred users which include the administrators, IT security and network manager.

What about the implementation team?

Implementation was done via in-house team.

There are currently five team members maintaining the tool.

What was our ROI?

We do not have physical data for this, but we know that this product has allowed us to have less people working on the security side which provides the company with more human capital to work on other projects. 

What's my experience with pricing, setup cost, and licensing?

It's a year based license.

Which other solutions did I evaluate?

We evaluated Cisco Meraki. The main difference was between the configuration and the security option that they give to us. With FortiGate we have so many security features that we never have to make any sophisticated configurations making it easy to manage.

What other advice do I have?

Potential customers should first approach Fortinet pre-sales. Our pre-sales agent was able to give us good advice. His technical and buying advice made implementation of the solution easy. 

There are also many resources available on the web that make implementation easy.

I would rate this an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1136826 - PeerSpot reviewer
Manager at a financial services firm with 11-50 employees
Real User
Jan 18, 2022
Great performance and management features
Pros and Cons
  • "Good performance, stability, and virtual domain ability."
  • "Valuable features include the performance, stability, and virtual domain ability as well as the management that it provides."
  • "The support system could be improved."
  • "Technical support is a little slow and needs to be improved."

What is our primary use case?

We use this solution as a firewall proxy. I'm the company manager. 

What is most valuable?

Valuable features include the performance, stability, and virtual domain ability as well as the management that it provides.

What needs improvement?

There are some limitations to the solution such as publishing multiple servers with a single IP. I'd also like to see some improvement in the support system. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I think the scalability could be improved.

How are customer service and support?

Technical support is a little slow and needs to be improved.

How was the initial setup?

The initial setup is reasonably straightforward. 

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors and other firewalls, the Fortinet pricing is reasonable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.