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reviewer1418730 - PeerSpot reviewer
Director at a consultancy with 1-10 employees
Reseller
Feb 1, 2021
Detailed reports, amazing stability, and easy implementation
Pros and Cons
  • "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
  • "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
  • "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
  • "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."

What is most valuable?

Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information. Additionally, you can determine if an action has taken place such as virus scan information.

What needs improvement?

In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.

What do I think about the stability of the solution?

The stability is amazing.

What do I think about the scalability of the solution?

The scalability is good. We have approximately 50 employees using this product in our company.

Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

How was the initial setup?

The setup is easy.

What about the implementation team?

The solution is easy to implement, it takes approximately one day for deployment.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Analyst at Comdados
Real User
Jan 31, 2021
Stable with good technical support
Pros and Cons
  • "This version is stable. I don't have any issues with this solution, in our environment, it works well."
  • "We have a lot of experience with this solution and haven't had any issues; for repairs, the RMA process is also good, and we don't have any issues with the interface, customization, or integration, as this solution works well."
  • "We would like to see better pricing."
  • "We would like to see better pricing."

What is our primary use case?

We are resellers of Fortinet FortiGate.

We use this solution locally and as a VPN.

What is most valuable?

We have a lot of experience with this solution and haven't had any issues. For repairs, the RMA process is also good.

We don't have any issues with the interface, customization, or integration. This solution works well.

What needs improvement?

We would like to see better pricing.

What do I think about the stability of the solution?

This version is stable and I don't have any issues with this solution. In our environment, it works well.

How are customer service and technical support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

The price of the license and warranty can be better because it is very expensive.

The license renewal is very expensive.

There are no additional costs in addition to the standard license fees.

What other advice do I have?

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
reviewer1483797 - PeerSpot reviewer
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
Reseller
Jan 29, 2021
Integrates smoothly, scales well, and high-quality features
Pros and Cons
  • "The solution is highly scalable because they have devices that can handle a large amount of traffic."
  • "Fortinet has a product that can cater to any area of the security market."
  • "The solution could have licensing fees reduced in the future."
  • "The solution could have licensing fees reduced in the future."

What is most valuable?

When trying to move from MPLS to SD-WAN they have a very good SD-WAN offering. 

The solution integrates well.

It has high-quality security features.

It provides a full end-to-end security suite.

The security of the solution is good.

What needs improvement?

The solution could have licensing fees reduced in the future.

For how long have I used the solution?

I have been using the solution for 5 years.

What do I think about the stability of the solution?

It is not common for the solution to become unstable, but it does happen. The good thing is, they constantly release updates. If the version you are using has a bug, in the next version it definitely will be fixed.

What do I think about the scalability of the solution?

The solution is highly scalable because they have devices that can handle a large amount of traffic. The VM version with the hardware appliances is widely scalable. It can handle small businesses to large scale enterprises. In terms of mode of deployment, you have VM, hardware appliance, and cloud. There is cloud management as well that is scalable. It can suit a number of deployment scenarios.

We currently have 50 employees using the solution, some of our clients that have deployed it has 1000 users and it has not given a problem.

How are customer service and technical support?

The customer service was very fast to respond to our needs.

How was the initial setup?

The installation is not difficult but there is a learning curve, it becomes easy over time. 

The basic installation took approximately two days. A more complicated scenario can take even up to two weeks. Depending on the options that you are looking for, there are many things you can consider. If you are looking at a complex design then you are going to take more time.

What about the implementation team?

I did the deployments myself with one other technician.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very competitive. The license price can vary depending on the product you have and the different types of licenses you need. For example, they have an enterprise and UTM license. It depends on the type of license and the size of the company.

What other advice do I have?

Fortinet has a product that can cater to any area of the security market. For example, application firewall and authentication products.

I would recommend this solution to others.

I rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1486140 - PeerSpot reviewer
System Administrator at a tech services company with 11-50 employees
MSP
Jan 24, 2021
Plenty of features, good quality hardware, and reliable
Pros and Cons
  • "There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
  • "Technical support agents are really responsive."
  • "The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."
  • "The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."

What is our primary use case?

The solution is recommended for medium-sized and enterprise businesses that want their sensitive information secured.

What is most valuable?

There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites.

What needs improvement?

The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

The solution is very reliable.

What do I think about the scalability of the solution?

My colleagues have easily switched licenses and features for the device. There was not any complication, it was really intuitive.

How are customer service and technical support?

Technical support agents are really responsive. They are a small company, but they are providing high-quality technical support every time we contact them.

How was the initial setup?

The initial set up is complicated.

What's my experience with pricing, setup cost, and licensing?

The price for the device and software is high. However, the solution is of good quality and has a lot of features. Licensing is on a yearly basis, it can also be purchased for a couple of years ahead. For example, for a single year or three years. If you purchase a license for a longer period you receive a discount or some type of credit. 

What other advice do I have?

We are recommending this solution to help increase the possibilities of securing internal systems of companies against intrusions.

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System ADM at a recreational facilities/services company with 501-1,000 employees
Real User
Jan 24, 2021
Stable, with a quota to monitor and control user access
Pros and Cons
  • "The most valuable feature of this solution is Quota."
  • "It has improved our productivity because we can control the people who go on the internet, and we control their access to social networks."
  • "In the next release, I would like to see the interface simplified to be more user-friendly."
  • "The price could be improved."

What is our primary use case?

We use this solution as our Firewall.

FortiGate is a service, and because of that, I don't use it very much. The equipment is for the operator that monitors who is on the internet, nothing more.

How has it helped my organization?

It has improved our productivity because we can control the people who go on the internet, and we control their access to social networks.

What is most valuable?

The most valuable feature of this solution is Quota. It allows the user to go where they want to go and to use the internet.

What needs improvement?

The price could be improved.

In the next release, I would like to see the interface simplified to be more user-friendly.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately six years.

What do I think about the stability of the solution?

It's a stable solution. It works for us.

What do I think about the scalability of the solution?

This is not an area fully explored. It has been sufficient for what we need.

We have 700 users in our organization who are using this solution. We don't have plans to increase our usage at this time.

How are customer service and technical support?

We have not needed any technical support for the Fortinet FortiGate service.

How was the initial setup?

The initial set up was not something that I was concerned with.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

It's a good tool to control users.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1729623 - PeerSpot reviewer
Corporate Marketing Executive at a tech services company with 1-10 employees
Real User
Top 5
Jan 18, 2021
Improved our organization through single pane of glass management
Pros and Cons
  • "Anti-Spam web content filterinG."
  • "Buy FortiGate for a hassle free network management and excellent ROI."
  • "Buy FortiGate for a hassle free network management and excellent ROI."
  • "Need to Improvement in Reporting"
  • "Need to Improvement in Reporting"

What is our primary use case?

VPN Over 3 Location Across India and We Get SD-Wan + UTM from Fortinet and Final got Solution SDWAN as well as UTM for Every Location 

How has it helped my organization?

  • Single pane of glass management
  • Easy GUI for monitors
  • Logical Network Diagram from GUI
  • Physical Network Diagram from GUI
  •  

What is most valuable?

FortiGate is really strong in the following:

  • UTM
  • IPS
  • Antivirus
  • App control
  • AntiBotnet
  • Anti-Spam 
  • Web content filtering
  • IOC (indicator of Compromise)
  • Web Application Firewall
  • Vulnebarity Management 
  • FortiView
  • L3 routing

What needs improvement?

Need to Improvement in Reporting

For how long have I used the solution?

We have been using it for the last nine years.

What do I think about the stability of the solution?

Stability is fine. I rebooted after 755 Days from the date of installation.

What do I think about the scalability of the solution?

Scalability is Fine.

How are customer service and technical support?

Customer Service:

Partner support is very good.

Technical Support:

FortiGuard Service is also good with the push method update.

Which solution did I use previously and why did I switch?

We were previously using SOPHOS.

How was the initial setup?

Easy by WebGUI and also mobile app.

What about the implementation team?

We have implemented in-house.

What was our ROI?

Excellent ROI, due to virus spambot intrusion free network.

What's my experience with pricing, setup cost, and licensing?

It's a little bit higher than Cyberoam but the security is More higher compared to the other vendor.

Which other solutions did I evaluate?

Sophos, Check Point, and SonicWall.

What other advice do I have?

Buy FortiGate for a hassle free network management and excellent ROI.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer690582 - PeerSpot reviewer
reviewer690582COO/CTO at a pharma/biotech company with 11-50 employees
Real User

I have used Fortigates for 6 years. Like you, similar experiences augmented by an additional support subscription due to my early learning curves. What I did not realize was the speed compromises with all the security apps acivie - if I have a Verizon FiOS true Gig subscription, my speed was tapered down to 100 Mbps or less. That is a 90% reduction. With 6 users multiplied by cell phones accessing the same WiFi, you can imagine the data speeds we were actually working with.

So, I picked WatchGuard, the T70 specifically. The data speeds with everything turned on remains near the subscription (1 Gig) and I have the same types of protections as the Fortigate. It is too early to report the reliability and other specs since this has changed only in the last week, but the specs tell me a lot that helped me to understand what I missed on my first go-around with Fortigate. Don't get me wrong, I had zero issues over the last 6 years to Fortigate's credit. However, that speed compromise doesn't work for me. Perhaps I missed something, but my support knows the product and there were no adjustments available, other than turning certain feature off. I couldn't afford that security risk, not these days.

PeerSpot user
Program director at a tech consulting company with 201-500 employees
Real User
Jan 16, 2021
Safe and stable but could be more user friendly
Pros and Cons
  • "It is a safe product."
  • "It is a safe product."
  • "The solution could be more user friendly."
  • "The solution could be more user friendly."

What is most valuable?

It is a safe product.

What needs improvement?

The solution could be more user friendly.

For how long have I used the solution?

I have been using the solution for approximately 6 years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have over 5000 users using the solution at my company.

How was the initial setup?

All the firewalls, more or less are similar, it is very easy to install this type of equipment on the premise of the customer. 

What about the implementation team?

I configured the solution for my clients. We have a minimal of three technical employees doing the maintenance of the solution.

Which other solutions did I evaluate?

I think Check Point or Cisco are more user-friendly solutions.

What other advice do I have?

We do not have plans to expand usage of the product at this time.

I rate Fortinet FortiGate a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1255635 - PeerSpot reviewer
Head of the Satellite Infrastructure and Operation System Department at a government with 1,001-5,000 employees
Real User
Jan 14, 2021
A user-friendly firewall solution with a valuable domains feature
Pros and Cons
  • "What's most important is the ease of use."
  • "Fortinet FortiGate offer a good value for money solution"
  • "Backup can be improved."
  • "The major problem with Fortinet is the support. We have often hardware malfunctions and software bugs and the support is slow."

What is our primary use case?

We use Fortinet FortiGate mainly for firewall and VPN purposes. 

What is most valuable?

The virtual domains feature and the ease of use.

What needs improvement?

The Fortinet support needs improvement and also the quality control of the firmware (there are a lot of bugs)


For how long have I used the solution?

I have been using Fortinet FortiGate for about 10 years.

What do I think about the stability of the solution?

Fortinet FortiGate offer a good value for money solution


What do I think about the scalability of the solution?

Fortinet FortiGate is scalable. We don't have any constraints that create a problem for us except the support.

How are customer service and technical support?

The major problem with Fortinet is the support. We have often hardware malfunctions and software bugs and the support is slow.

Which solution did I use previously and why did I switch?

We also use another firewall vendor product

How was the initial setup?

The initial setup was easy.

What about the implementation team?

The implementation was through a international integrator team

What was our ROI?

Fair

What's my experience with pricing, setup cost, and licensing?

The price is fair compared to the other competitors.

Which other solutions did I evaluate?

No

What other advice do I have?

They have many features

On a scale from one to ten, I would give Fortinet FortiGate an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.