Try our new research platform with insights from 80,000+ expert users
Director/Owner at a tech services company with 11-50 employees
Real User
Dec 12, 2020
Easy to use, well-priced, and scales to our requirements
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "In the future, I would like to see improvements made to cloud-based management."

What is our primary use case?

We use this firewall as part of our security solution.

What is most valuable?

The most valuable feature is the ease of use. It's very simple and this is one of its advantages.

What needs improvement?

I would like to see the product updated more frequently.

In the future, I would like to see improvements made to cloud-based management. They already have some features for this, but it's very basic.

For how long have I used the solution?

I have been using Fortinet FortiGate for 15 years.

Buyer's Guide
Fortinet FortiGate
February 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability-wise, this is a good solution.

What do I think about the scalability of the solution?

Scalability is good, we have about 5,000 users.

How are customer service and support?

I have never used technical support from the vendor.

What about the implementation team?

We have an internal team for deployment, maintenance, and support.

What's my experience with pricing, setup cost, and licensing?

The price of FortiGate is good.

What other advice do I have?

My advice for anybody who is implementing FortiGate that it is a great product and easy to use, but be careful which firmware you use.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Head Of IT Infrastructure at a financial services firm with 1,001-5,000 employees
Real User
Dec 11, 2020
Has a good payment function for applications but configuring and management is not easy
Pros and Cons
  • "The payment function for applications is good."
  • "Difficult to add or define, and not that easy to configure and manage."

What is our primary use case?

Our primary use case is for a data center firewall. I've been using Fortigate but I'm also currently evaluating Cisco and Check Point. We are customers of Fortinet and I'm in IT infrastructure. 

What is most valuable?

I like the payment function for applications.

What needs improvement?

It's difficult to add or define, and it's not that easy to configure and manage. We're looking for something more flexible for the long term. I also find that the performance is limited in comparison to other solutions. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The solution is scalable but when you do scale, it limits the performance. We have over 1,000 users in our company and four people who deal with the maintenance of all our solutions. 

How are customer service and technical support?

Technical support is acceptable, and they're good in terms of local support and global support. If they cannot resolve the issue they will pass us to another level of support. 

Which solution did I use previously and why did I switch?

I previously had experience with CheckPoint, Cisco, and Palo Alto. I would rate Palo Alto as the best firewall in the world. 

How was the initial setup?

The initial setup is relatively straightforward. 

What's my experience with pricing, setup cost, and licensing?

This product could be a little cheaper although compared to other similar solutions, it's more reasonably priced. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
February 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
reviewer1425057 - PeerSpot reviewer
Documentation Manager at a computer software company with 10,001+ employees
MSP
Dec 10, 2020
User-friendly, stable, and the functionality is logically designed
Pros and Cons
  • "The interface is very user-friendly and I like it very much."
  • "The price of FortiGate should be reduced because there are some other leading products that are cheaper."

What is our primary use case?

I used FortiGate only for the firewall.

What is most valuable?

The interface is very user-friendly and I like it very much.

The functions are designed very logically.

What needs improvement?

The price of FortiGate should be reduced because there are some other leading products that are cheaper.

For how long have I used the solution?

I have been using Fortinet FortiGate for about one month.

What do I think about the stability of the solution?

I have not experienced any bugs or glitches.

What do I think about the scalability of the solution?

Scalability-wise, I haven't had any problems. Because of the price, I would say that this product is better for large enterprises.

What about the implementation team?

My colleague set up FortiGate.

What's my experience with pricing, setup cost, and licensing?

Fortinet bundles FortiGate with other products and because of this, the price is a little expensive to some SMB enterprises. 

What other advice do I have?

FortiGate is the number one solution, both in the global market and the Chinese market. Most of the Chinese market follows FortiGate's news and its roadmap is very popular. I would recommend people buy it.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Specialist of IT Solutions at a tech services company with 201-500 employees
Real User
Dec 6, 2020
Great anti-malware and web filtering features
Pros and Cons
  • "Good anti-malware and web filtering features."
  • "The solution could be more evenly structured."

What is our primary use case?

We primarily use this solution as a security perimeter and for VPN. We are partners of Fortinet. 

What is most valuable?

I like the anti-malware and web filtering features. 

What needs improvement?

The solution could be more evenly structured and I'd like to see orchestration in the calls included. The solution currently lacks that feature. 

For how long have I used the solution?

I've been using this solution for 12 months. 

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support is good. We rely a lot on the documentation which is a good standard. 

Which solution did I use previously and why did I switch?

I previously used Meraki but I prefer Fortinet for its value and software capabilities. It's better than any of the other products in this field. 

How was the initial setup?

The initial setup is very easy. Deployment time depends on the complexity of the situation. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee - I get a good price on this product.

What other advice do I have?

I would rate this solution an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1462002 - PeerSpot reviewer
Network Engineer at a manufacturing company with 5,001-10,000 employees
Real User
Dec 5, 2020
A highly-effective firewall but some evolution is required
Pros and Cons
  • "It's great for capturing the traffic and troubleshooting it."
  • "We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate."

What is our primary use case?

Foremost, we mainly used it as a firewall. we also use it for low sharing between circuits.

What is most valuable?

It's great for capturing the traffic and troubleshooting it.

For how long have I used the solution?

We used Fortinet FortiGate for one year.

What do I think about the scalability of the solution?

Fortinet FortiGate is both scalable and stable.

How are customer service and technical support?

We used a different party for support — they were pretty good.

How was the initial setup?

Deployment was very easy.

What's my experience with pricing, setup cost, and licensing?

I think the price of Fortinet FortiGate is very reasonable.

What other advice do I have?

We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate.

On a scale from one to ten, I would give Fortinet FortiGate a rating of seven. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1464204 - PeerSpot reviewer
GM: Information Systems at a logistics company with 501-1,000 employees
Real User
Dec 5, 2020
Its stability is the most valuable, and it is also scalable
Pros and Cons
  • "Its stability is the most valuable."
  • "It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."

What is our primary use case?

We use it to create a WAN. We also use it for the UTM firewall.

We don't have the latest versions. We've got the 60Ds and 30E products.

What is most valuable?

Its stability is the most valuable.

What needs improvement?

It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We use it at five sites, and all in all, we have around 300 users.

How are customer service and technical support?

We don't deal with Fortinet.

How was the initial setup?

It was complex for me, but it was quick.

What about the implementation team?

We had to use an outside resource to set it up.

What other advice do I have?

We are going to move over to Meraki, so we won't be using this solution. I would recommend this solution to others, but it is a matter of preference.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT & PPN Coordinator at a manufacturing company
Real User
Dec 5, 2020
Highly rated, easy to manage, and pretty easy to set up
Pros and Cons
  • "The solution is very easy to understand. It's not overly complex."
  • "The solution needs to improve its integration with cybersecurity."

What is our primary use case?

Our organization has 45 branches. We use the Fortigate 200 models at our data centers and have centralized connectivity between our different branches and our data centers.

What is most valuable?

The solution is very easy to understand. It's not overly complex.

The product is user-friendly and easy to manage.

Fortigate overall has a very high security rating in Gartner. We feel safe under their security features. It has extended options as well, if you would like even more security for your organization.

What needs improvement?

The solution needs to improve its integration with cybersecurity. While in general, it's pretty good, this is always a concern as the landscape shifts constantly. They need to ensure they stay on top of things so that their security and integrations stay constantly up to date in order to protect our company. 

For how long have I used the solution?

We've been using the solution for seven to eight years. It's been quite a while. We have lots of experience with it.

What do I think about the stability of the solution?

The solution is quite stable. We don't have issues with the product freezing or crashing. We don't deal with glitches or bugs or anything of that nature. 

What do I think about the scalability of the solution?

The solution can scale if you need it to. That's not a problem at all.

We do plan on continuing to use the service going forward.

How was the initial setup?

The solution overall is very easy to understand. Therefore, the initial setup is not complex. It's straightforward. Even the configurations are good. An organization shouldn't have too much trouble with it.

How long it takes to deploy depends on  what you want to configure on a firewall. It depends on the policies being implemented. That definitely takes time depending on the company and what is being done. If you are familiar with all features and all the steps regarding how to create a policy and how to implement a policy, it is pretty easy and won't take too long. 

What about the implementation team?

I've handled the initial implementation myself many times. I don't necessarily need any outside assistance.

What other advice do I have?

Overall, I would recommend this solution. I'd rate it ten out of ten. We've enjoyed using the product and we appreciate its security features.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1262043 - PeerSpot reviewer
Junior Support Analyst at a pharma/biotech company with 201-500 employees
Real User
Dec 1, 2020
A superior solution for endpoint security
Pros and Cons
  • "The next-generation firewall is great."
  • "The captive portal could be improved."

What is our primary use case?

We use this solution for marketing and manipulation purposes.

Within our organization, there are roughly 500 people using this solution.

At the moment, we don't have any plans to extend our usage of this solution — currently, we are happy with the way things are.

What is most valuable?

The next-generation firewall is great.

What needs improvement?

The captive portal could be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This solution is very stable.

How are customer service and technical support?

I have never had to contact customer support. We have a team that handles all of the troubleshooting; however, they do provide excellent documentation.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

At the moment, we don't have a deployment strategy.

We have a team of three people who handle all maintenance-related issues.

What other advice do I have?

Overall, on a scale from one to ten, I would give Fortinet FortiGate a rating of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.