I am primarily using FortiGate to provide a hardware VPN or an equipment base of VPN to a central office. I am only using a small fraction of its capabilities, so I'm not pushing it at the edges.
President at a tech services company with 11-50 employees
Reasonably-priced, intuitive, and offers a seamless VPN
Pros and Cons
- "Using this product makes the VPN seamless and almost invisible to me in the sense that I don't have to think about it."
- "The initial setup and configuration are not intuitive and require training."
What is our primary use case?
How has it helped my organization?
Using this product makes the VPN seamless and almost invisible to me in the sense that I don't have to think about it.
What is most valuable?
Once it is in use, it is intuitive to use. Once it's in place, it doesn't require any further interaction.
What needs improvement?
The initial setup and configuration are not intuitive and require training.
Buyer's Guide
Fortinet FortiGate
February 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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For how long have I used the solution?
I have been using Fortinet FortiGate for approximately four months.
What do I think about the stability of the solution?
The stability has been rock-solid, and I haven't seen any glitches or bugs at all.
What do I think about the scalability of the solution?
With only two people in the company, we haven't needed to scale. Our roles include software development and providing technical support for various clients.
How are customer service and support?
I have not needed to contact technical support.
Which solution did I use previously and why did I switch?
This is the first firewall product that I have used.
How was the initial setup?
The initial setup is fairly technical and it's not something the untrained person would want to do. You need to know what you're doing in order to set it up.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate is reasonable. In terms of the market, it's not a cheap product, but it's cost-effective.
Which other solutions did I evaluate?
I purchased this product because this is the one that the central office supports.
What other advice do I have?
In summary, this is a good product, it works, it doesn't need any attention, and I'm satisfied with it. Although the initial setup is slightly complex, security is a complex question and I'm not sure that it can be simplified.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Administrator at a tech services company with 501-1,000 employees
Very easy to deploy with a simple, intuitive interface
Pros and Cons
- "Simple interface and easy to deploy."
- "Monitoring could be improved."
What is our primary use case?
We primarily use this solution as a firewall and an IPS. We are customers of Fortigate and I'm an assistant administrator.
What is most valuable?
I like the simplicity of the interface, they seem to have a good grasp of that. The solution is also very easy to deploy.
What needs improvement?
I think they could improve the monitoring.
For how long have I used the solution?
I've been using this solution for almost a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Scalability isn't really an issue as it's a network defense system, and it does it inline on the network. No other users interact with it directly.
How are customer service and technical support?
I think the technical support for this product seems to be better in comparison to other solutions.
How was the initial setup?
The initial setup is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is very good in the context of other, similar solutions on the market.
What other advice do I have?
For cost effectiveness, they of course have an advantage over the whole firewall DASA series.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
February 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Head of Technical at a tech services company with 51-200 employees
A firewall solution that enables total integration
Pros and Cons
- "I like how we can achieve total integration."
- "The cloud features can be improved."
What is our primary use case?
Fortinet products are used mostly for internet firewalls. Fortinet's has a great reputation, and all our computer operators are very happy with it. When it comes to firewalls, Fortinet packages are very attractive, which also helps.
What is most valuable?
I like how we can achieve total integration.
What needs improvement?
The cloud features can be improved. The sandboxing part is only available in limited parts of the cloud. If they could expand that, customers would find it slightly better. The price can always be cheaper as well.
For how long have I used the solution?
We have been using Fortinet FortiGate for about five or six years.
What do I think about the stability of the solution?
Fortinet FortiGate is very stable. It's a good product.
How are customer service and technical support?
Technical support was very good.
How was the initial setup?
You need some training, but it's mostly easy. It's a bit of pain, but it's not that difficult, even if you're untrained.
What about the implementation team?
This solution was deployed by a team of four engineers who work under me.
What's my experience with pricing, setup cost, and licensing?
It's expensive, but compared to the competition it's okay. Fortinet's pricing is more attractive than some of its competitors. There's also an annual support license that you can buy with it.
What other advice do I have?
On a scale from one to ten, I would give Fortinet FortiGate a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Director at a consultancy with 1-10 employees
Detailed reports, amazing stability, and easy implementation
Pros and Cons
- "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
- "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
What is most valuable?
Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information. Additionally, you can determine if an action has taken place such as virus scan information.
What needs improvement?
In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.
What do I think about the stability of the solution?
The stability is amazing.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 50 employees using this product in our company.
How was the initial setup?
The setup is easy.
What about the implementation team?
The solution is easy to implement, it takes approximately one day for deployment.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiGate a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Analyst at a tech services company with 11-50 employees
Stable with good technical support
Pros and Cons
- "This version is stable. I don't have any issues with this solution, in our environment, it works well."
- "We would like to see better pricing."
What is our primary use case?
We are resellers of Fortinet FortiGate.
We use this solution locally and as a VPN.
What is most valuable?
We have a lot of experience with this solution and haven't had any issues. For repairs, the RMA process is also good.
We don't have any issues with the interface, customization, or integration. This solution works well.
What needs improvement?
We would like to see better pricing.
What do I think about the stability of the solution?
This version is stable and I don't have any issues with this solution. In our environment, it works well.
How are customer service and technical support?
Technical support is good.
What's my experience with pricing, setup cost, and licensing?
The price of the license and warranty can be better because it is very expensive.
The license renewal is very expensive.
There are no additional costs in addition to the standard license fees.
What other advice do I have?
I would rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
Integrates smoothly, scales well, and high-quality features
Pros and Cons
- "The solution is highly scalable because they have devices that can handle a large amount of traffic."
- "The solution could have licensing fees reduced in the future."
What is most valuable?
When trying to move from MPLS to SD-WAN they have a very good SD-WAN offering.
The solution integrates well.
It has high-quality security features.
It provides a full end-to-end security suite.
The security of the solution is good.
What needs improvement?
The solution could have licensing fees reduced in the future.
For how long have I used the solution?
I have been using the solution for 5 years.
What do I think about the stability of the solution?
It is not common for the solution to become unstable, but it does happen. The good thing is, they constantly release updates. If the version you are using has a bug, in the next version it definitely will be fixed.
What do I think about the scalability of the solution?
The solution is highly scalable because they have devices that can handle a large amount of traffic. The VM version with the hardware appliances is widely scalable. It can handle small businesses to large scale enterprises. In terms of mode of deployment, you have VM, hardware appliance, and cloud. There is cloud management as well that is scalable. It can suit a number of deployment scenarios.
We currently have 50 employees using the solution, some of our clients that have deployed it has 1000 users and it has not given a problem.
How are customer service and technical support?
The customer service was very fast to respond to our needs.
How was the initial setup?
The installation is not difficult but there is a learning curve, it becomes easy over time.
The basic installation took approximately two days. A more complicated scenario can take even up to two weeks. Depending on the options that you are looking for, there are many things you can consider. If you are looking at a complex design then you are going to take more time.
What about the implementation team?
I did the deployments myself with one other technician.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is very competitive. The license price can vary depending on the product you have and the different types of licenses you need. For example, they have an enterprise and UTM license. It depends on the type of license and the size of the company.
What other advice do I have?
Fortinet has a product that can cater to any area of the security market. For example, application firewall and authentication products.
I would recommend this solution to others.
I rate Fortinet FortiGate a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Administrator at a tech services company with 11-50 employees
Plenty of features, good quality hardware, and reliable
Pros and Cons
- "There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
- "The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."
What is our primary use case?
The solution is recommended for medium-sized and enterprise businesses that want their sensitive information secured.
What is most valuable?
There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites.
What needs improvement?
The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices.
For how long have I used the solution?
I have been using the solution for approximately four years.
What do I think about the stability of the solution?
The solution is very reliable.
What do I think about the scalability of the solution?
My colleagues have easily switched licenses and features for the device. There was not any complication, it was really intuitive.
How are customer service and technical support?
Technical support agents are really responsive. They are a small company, but they are providing high-quality technical support every time we contact them.
How was the initial setup?
The initial set up is complicated.
What's my experience with pricing, setup cost, and licensing?
The price for the device and software is high. However, the solution is of good quality and has a lot of features. Licensing is on a yearly basis, it can also be purchased for a couple of years ahead. For example, for a single year or three years. If you purchase a license for a longer period you receive a discount or some type of credit.
What other advice do I have?
We are recommending this solution to help increase the possibilities of securing internal systems of companies against intrusions.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Corporate Marketing Executive at a tech services company with 1-10 employees
Improved our organization through single pane of glass management
Pros and Cons
- "Anti-Spam web content filterinG."
What is our primary use case?
VPN Over 3 Location Across India and We Get SD-Wan + UTM from Fortinet and Final got Solution SDWAN as well as UTM for Every Location
How has it helped my organization?
- Single pane of glass management
- Easy GUI for monitors
- Logical Network Diagram from GUI
- Physical Network Diagram from GUI
What is most valuable?
FortiGate is really strong in the following:
- UTM
- IPS
- Antivirus
- App control
- AntiBotnet
- Anti-Spam
- Web content filtering
- IOC (indicator of Compromise)
- Web Application Firewall
- Vulnebarity Management
- FortiView
- L3 routing
What needs improvement?
Need to Improvement in Reporting
For how long have I used the solution?
We have been using it for the last nine years.
What do I think about the stability of the solution?
Stability is fine. I rebooted after 755 Days from the date of installation.
What do I think about the scalability of the solution?
Scalability is Fine.
How are customer service and technical support?
Customer Service:
Partner support is very good.
Technical Support:
FortiGuard Service is also good with the push method update.
Which solution did I use previously and why did I switch?
We were previously using SOPHOS.
How was the initial setup?
Easy by WebGUI and also mobile app.
What about the implementation team?
We have implemented in-house.
What was our ROI?
Excellent ROI, due to virus spambot intrusion free network.
What's my experience with pricing, setup cost, and licensing?
It's a little bit higher than Cyberoam but the security is More higher compared to the other vendor.
Which other solutions did I evaluate?
Sophos, Check Point, and SonicWall.
What other advice do I have?
Buy FortiGate for a hassle free network management and excellent ROI.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
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I have used Fortigates for 6 years. Like you, similar experiences augmented by an additional support subscription due to my early learning curves. What I did not realize was the speed compromises with all the security apps acivie - if I have a Verizon FiOS true Gig subscription, my speed was tapered down to 100 Mbps or less. That is a 90% reduction. With 6 users multiplied by cell phones accessing the same WiFi, you can imagine the data speeds we were actually working with.
So, I picked WatchGuard, the T70 specifically. The data speeds with everything turned on remains near the subscription (1 Gig) and I have the same types of protections as the Fortigate. It is too early to report the reliability and other specs since this has changed only in the last week, but the specs tell me a lot that helped me to understand what I missed on my first go-around with Fortigate. Don't get me wrong, I had zero issues over the last 6 years to Fortigate's credit. However, that speed compromise doesn't work for me. Perhaps I missed something, but my support knows the product and there were no adjustments available, other than turning certain feature off. I couldn't afford that security risk, not these days.