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Anoop K Jayan - PeerSpot reviewer
Technical Lead at Bharat Sanchar Nigam Limited
Real User
Top 5
Aug 9, 2025
Has implemented secure remote access and enhanced centralized management for client data centers
Pros and Cons
    • "If we can get proactive support before the issues are identified by the customer itself, we can resolve it easily."

    What is our primary use case?

    We are a service provider. We have the client project, so we are recommending Fortinet FortiGate for this solution. We are not just recommending; we are billing also. It's basically SD-WAN, a software-defined WAN network. On our client side, we are setting up a mini data center, and in that, we are using Fortinet FortiGate.

    What is most valuable?

    The best features in Fortinet FortiGate are the VPNs for the outside network and IPsec tunnels between the point-to-point links between their head office and branch offices. Software VPNs provide remote access features and remote access services. Fortinet Unified settings are good for our cloud-based management and centralized management. I think it is a better option for that.

    What needs improvement?

    We have not yet tried the Unified Agent. We would need more details to explore how it can be used for our business use cases.

    For how long have I used the solution?

    We have been using Fortinet FortiGate for two years.

    Buyer's Guide
    Fortinet FortiGate-VM
    September 2026
    Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
    914,322 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    It is stable. As of now, there are no performance issues.

    What do I think about the scalability of the solution?

    We have many scalable customers that have scaled in different areas. If we can get proactive support before the issues are identified by the customer itself, we can resolve it easily. We can do some proactive maintenance for that purpose.

    How are customer service and support?

    We are using AI and ML-enhanced FortiGuard services within Fortinet FortiGate. We do use Fortinet FortiGate's data center solution.

    What other advice do I have?

    We have Firewalls in our internal network. We have software Firewalls and Fortinet FortiGate Firewalls, which are hardware. We use Sophos and Fortinet FortiGate. We have two Firewalls mainly, for internal and outside networks. The Sophos Firewall is for external networks and Fortinet FortiGate Firewall is for internal networks.

    We haven't done the full SD-WAN integration as of now. We have our own software-defined network that is cloud-based. Our customer is preferring the hardware-based solution, so Fortinet FortiGate is under consideration. Currently, we are not using Fortinet FortiGate SD-WAN, but we have a plan for that.

    The Fortinet FortiGate solution is affordable and not complex. It can be manageable on private cloud. Most of our customers are government companies, so we are preferring the private cloud. Scalability is very important for us, though it's only scalable on our server.

    I have been using Sophos myself from the management side, and our team has hands-on experience with multiple vendors. The only concern is support-related. We have not tried AI and ML integration with Fortinet FortiGate, but we can consider it and will refer it to our clients.

    On a scale of 1-10, I rate Fortinet FortiGate a 10.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
    PeerSpot user
    Global VP of Cloud & IT at Marlink
    Real User
    Top 5
    Jul 25, 2025
    Hybrid cloud flexibility and improved center protection enhance network management
    Pros and Cons
    • "The best features of Fortinet FortiGate include the flexibility of hybrid cloud capabilities and the way they are structuring their multi-tenancy and for managed services, along with manageability."
    • "Technical support would probably be an area for improvement, particularly around the extensibility of hybrid multi-cloud integration with AI."

    What is our primary use case?

    We're working with Fortinet FortiGate firewalls, network devices, and Wi-Fi, specifically for Wi-Fi and networking.

    What is most valuable?

    The best features of Fortinet FortiGate include the flexibility of hybrid cloud capabilities and the way they are structuring their multi-tenancy and for managed services, along with manageability. The services have improved data center protection at scale because we have standardized, and it's all more manageable.

    What needs improvement?

    Technical support would probably be an area for improvement, particularly around the extensibility of hybrid multi-cloud integration with AI. I have faced some issues with technical support, particularly with the speed of response not being so quick at times. We also want to improve the partnership program, as it is not flexible enough for global companies. The partner program's level of certification and commercial commitment is not really well-suited for global partners.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for many years now.

    How are customer service and support?

    I would rate their technical support as a six.

    How was the initial setup?

    The implementation and initial setup of Fortinet FortiGate depends on various factors and is not straightforward. The person who implements it needs to know what they are doing and should be certified on how to implement it. However, if you know what you're doing, it's more straightforward than most other products.

    What about the implementation team?

    Fortinet provides training as part of our partner program.

    What was our ROI?

    I have seen a return on investment, more or less.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing is good; we're sorting out our global partnerships. Before I joined the company, we had a pricing problem because the partnership was not set up correctly, but now I've managed to get that sorted out and hopefully, that will resolve the issue and lead to better pricing globally.

    Which other solutions did I evaluate?

    For a firewall perspective, your next option would probably be Palo Alto or Check Point, but Fortinet has made significant improvements to go ahead in that space. I think your closest contender right now is probably Palo Alto.

    What other advice do I have?

    I would recommend Fortinet FortiGate to most organizations. I would rate Fortinet FortiGate overall as an eight.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Fortinet FortiGate-VM
    September 2026
    Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
    914,322 professionals have used our research since 2012.
    Ino Vitra - PeerSpot reviewer
    Assistant Operation Manger at IIJ Singapore
    Reseller
    Top 20
    Feb 16, 2025
    Helps secure complex environments through strong integration and security features
    Pros and Cons
    • "The product has been very stable, based on my ten to eleven years of experience."

      What is our primary use case?

      I primarily use it for the Nextiva SIM firewall and the website application firewall. We strive to serve our customers, including utilizing the SD-WAN feature in FortiGate in our office.

      What is most valuable?

      The features that are beneficial for failure mitigation and security include PPN and firewall security. The integration of multiple networks, especially in complex environments such as the finance and manufacturing industries, makes FortiGate valuable. In these industries, it can be difficult to implement and integrate several applications.

      What needs improvement?

      Currently, I am working on improvements. One of the main areas is the processing and integration of new features. In my opinion, refreshing the CPM technology with zero-trust access could enhance its performance.

      For how long have I used the solution?

      I have used the solution mostly for maybe ten years.

      What do I think about the stability of the solution?

      The product has been very stable, based on my ten to eleven years of experience. When I propose FortiGate to customers, hardware problems have been minimal, which suggests a reliable performance.

      What do I think about the scalability of the solution?

      Scalability is well-supported, with the notable ability to implement features easily. FortiGate offers robust scalability options.

      How are customer service and support?

      I find the customer service to be good.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The initial setup typically takes three to five days.

      What other advice do I have?

      Sometimes, questions arise about the backup position, especially regarding firewall operations. FortiGate, placed next to Nextiva SIM, excels in terms of pricing and operational efficiency. Customers can easily troubleshoot with great technical support. I would rate it nine out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
      PeerSpot user
      Network Administrator at a tech services company with 51-200 employees
      Reseller
      Top 20
      Oct 16, 2025
      A robust solution with automated threat response and easy setup
      Pros and Cons
      • "The best feature of Fortinet FortiGate-VM is the deployment; I applied best practices for deployment with Fortinet FortiGate-VM by the VPN connection into the site, on-premise and cloud or hybrid for segmentation of level of security, the perimeter and inside zone."
      • "Licensing could be easier to understand."

      What is our primary use case?

      I have experience in deployment for banking processes and at the perimeter of a financial institution. I have experience in configuration for PCI DSS compliance.

      What is most valuable?

      The best feature of Fortinet FortiGate-VM is the deployment. I applied best practices for deployment with Fortinet FortiGate-VM. By the VPN connection into the site, on-premise and cloud or hybrid for segmentation of level of security, the perimeter and inside zone.

      It's very robust. It's a solution that is very complete with accessible support. The feature for deep inspection (DPI) for Fortinet FortiGate-VM is used for generating alerts or to automate threat response.

      What needs improvement?

      Licensing could be easier to understand.

      For how long have I used the solution?

      I have been using Fortinet FortiGate-VM for around six years and Cisco for around 10 years.

      How are customer service and support?

      The support deserves a rating of ten out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have also worked with Cisco firewalls. The main differences between FortiNet and Cisco include the price, which is very different. The variant of Cisco ASA, Cisco Firepower, is more difficult for configuration. Firepower is more complicated. Fortinet FortiNet is easier to deploy and also less expensive.

      How was the initial setup?

      I find that the initial setup of Fortinet FortiGate-VM is easy. Of course, I am very experienced in the area of telecom, and this setup and configuration is friendly. I see that other people find Fortinet FortiGate-VM to be user-friendly. The setup and learning curve is short.

      What other advice do I have?

      I would rate Fortinet FortiGate-VM a 10 out of 10. It is very good.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      SHUBHAM BHINGARDE - PeerSpot reviewer
      Project Engineer at CDAC
      Real User
      Feb 16, 2024
      A tool to help businesses create a blockage for external traffic
      Pros and Cons
      • "The tool improved the security in our company's virtualized environment, as it was helpful in creating an additional layer of security for the organization and for the use of the internet."
      • "The product's initial setup phase is a bit complex."

      What is our primary use case?

      My company had once deployed multiple firewalls and switches in an organization.

      My company uses the firewall capabilities of the product for L1, L2, and L3 switches, along with FortiClient VPN.

      My company mostly deals with an organization that works with on-premises software. My company uses the tool to block the traffic from the outside area that may reach our infrastructure or network. My company uses the product as a firewall to create a blockage for outside traffic.

      What is most valuable?

      The most likable feature of the firewall functionalities stemmed from the fact that it did not allow anyone from outside the organization to have any kind of access to the company's information, and it ensured that it blocked outside traffic.

      What needs improvement?

      The product's setup is quite complex, making it an area where improvements are required.

      For how long have I used the solution?

      I have experience with Fortinet FortiGate-VM for four to five years.

      What do I think about the stability of the solution?

      Stability-wise, I rate the solution an eight out of ten.

      My company is involved in research and development activities, and some of our employees or teams are constantly involved in research or development, owing to which some product features are not implemented in our organization. In general, the product is not used to its 100 percent potential.

      What do I think about the scalability of the solution?

      Scalability-wise, I rate the solution a ten out of ten.

      Which solution did I use previously and why did I switch?

      I have experience with Palo Alto Networks.

      How was the initial setup?

      The product's initial setup phase is a bit complex.

      The solution is deployed on an on-premises model.

      The solution can be deployed in three working days.

      What about the implementation team?

      The deployment process can be carried out with the help of our company's in-house team.

      What was our ROI?

      Though I cannot give any numbers, I can say that the product's ROI is good. The tool is able to give good returns considering the amount of money that my company invested in the product for our infrastructure.

      I rate the tool's benefits a nine out of ten since the product always helps to maintain security and safety in our company.

      What's my experience with pricing, setup cost, and licensing?

      There is a need to make payments towards the licensing costs attached to the solution.

      What other advice do I have?

      The tool improved the security in our company's virtualized environment, as it was helpful in creating an additional layer of security for the organization and for the use of the internet. The tool was the most important product to be implemented in the organization.

      To be able for our organization to build our services, we need to operate inside a certain network while ensuring that the outside traffic gets blocked by using the firewall services from the tool, as it helps to create a secure network inside our company. Without the tool in our organization, our network would have been compromised. The aforementioned area consists of details related to how the tool helps with the workload protection aspect.

      I recommend the solution to others who plan to use it since it helps in areas where it helps block a particular website with the help of the firewall functionalities that it possesses. The tool also helps block outside traffic, and it is mandatory to implement a firewall as an organization grows for the smooth operations of business.

      I rate the tool a ten out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      SelormAhiataku - PeerSpot reviewer
      System&Network Administrator at All Limited Solutions
      Real User
      Top 5
      Feb 16, 2024
      A value-for-money appliance that provides good security and technical support
      Pros and Cons
      • "The solution is very secure, and its technical support is on point."
      • "Fortinet FortiGate-VM should improve its asset identification, wherein the device can identify assets on the network, like computers."

      What is our primary use case?

      Fortinet FortiGate-VM is used for the firewall. Some clients would like to go for the solution because of pricing. They feel they can run it on their own hardware, cut down costs, and manage it.

      What is most valuable?

      I can vouch for the security aspect of Fortinet FortiGate-VM. It's a value-for-money appliance. Fortinet has always been our number one firewall appliance regarding recommendations to customers. The solution is very secure, and its technical support is on point.

      I like Fortinet FortiGate-VM for tutorial purposes. You can set up the solution on your personal computer for apps and teaching.

      What needs improvement?

      Fortinet FortiGate-VM should improve its asset identification, wherein the device can identify assets on the network, like computers. We should be able to identify a device and the user account used to log on to that device.

      For how long have I used the solution?

      I have been using Fortinet FortiGate-VM for more than five to six years.

      What do I think about the stability of the solution?

      Since it is a VM, the solution runs on a client-provided host machine. Most of the time, the host machine gives issues that affect the VM.

      I rate the solution a five out of ten for stability.

      What do I think about the scalability of the solution?

      Around 20 users are using Fortinet FortiGate-VM in our organization.

      I rate the solution an eight out of ten for scalability.

      How are customer service and support?

      The solution's technical support is responsive, but the only issue is you need to be specific with your problem. If you are not specific with your problem, it will take longer to resolve the issue because of time zone differences. All the engineers would like to know exactly the problem before they offer solutions.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We previously worked with pfSense. We switched to Fortinet FortiGate-VM because pfSense was giving us issues.

      How was the initial setup?

      Fortinet FortiGate-VM is easy to implement, provided you know your network architecture and the basics.

      On a scale from one to ten, where one is complex and ten is easy, I rate the solution's initial setup a nine out of ten.

      What about the implementation team?

      The solution can be deployed in less than ten minutes.

      What's my experience with pricing, setup cost, and licensing?

      Fortinet FortiGate-VM is a very expensive solution. It's a value-for-money appliance. You don't have every client going in for the solution unless there are some specific points.

      You need to know exactly what you need at the point of purchase. That will guide you in purchasing the required license. If you miss and purchase the wrong license, you can wait and purchase another license during renewal. You can also negotiate with Fortinet to have your license changed to get the feature you want.

      On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a three out of ten.

      What other advice do I have?

      We used to troubleshoot for Fortinet FortiGate-VM, but now the new firmware doesn't really give issues. We do maintain the solution by checking on devices and updating the firmware. We have seven engineers in our technical team to deploy and maintain the solution.

      I would not recommend Fortinet FortiGate-VM to other users because most users don't have the infrastructure. They will tell you they want to cut down costs. You get them the solution, and at the end of the day, as a technical person, you will be bothered by the solution.

      Regarding the upgrade, the only time we've had an issue is when the customer gave the wrong information. The utilization exceeded what they actually needed. Aside from that, Fortinet FortiGate-VM is a good appliance for us.

      Overall, I rate the solution an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Abdelzaher Ahmed - PeerSpot reviewer
      Senior Network Security at Gofaster
      Real User
      Dec 28, 2023
      Provides protection from a broad array of network threats
      Pros and Cons
      • "GitDM, like FortiGate VM, provides similar features to FortiGate appliances or cloud solutions. However, FortiGate VM is more suitable for heavy traffic and inspection compared to GitDM. Unfortunately, FortiGate VM lacks a dedicated SPU for inspection, and all features rely on CPU and RAM."
      • "I don't have any specific improvements to suggest, but perhaps the pricing could be enhanced. Regarding updates, more frequent updates would be appreciated. FortiGate-VM is currently focused on providing very good firmware updates, automation, and top-notch features. It stands as a great product for now. Based on our needs and the vulnerabilities we've encountered due to various downloads, I suggest integrating with Kaspersky Gateway. This integration would involve scanning and inspecting both official emails and spam emails. Our customer has successfully worked with Kaspersky Gateway, and overall, the integration has been effective."

      What is our primary use case?

      All firewalls, including Fortinet FortiGate-VM, provide similar features under the sync capability. The differences between them are minimal, with FortiGate-VM offering simplicity in use. It covers aspects such as intrusion prevention, web filtering, application control, routing, virtual domains, policy-based routing, and SSL.

      How has it helped my organization?

      For our customer, this product holds paramount importance. It is critical for them as we collaborate with government agencies, financial institutions, and oil and gas companies. Inspecting and controlling traffic, especially pertaining to credit cards, is crucial for their operations.

      What is most valuable?

      GitDM, like FortiGate VM, provides similar features to FortiGate appliances or cloud solutions. However, FortiGate VM is more suitable for heavy traffic and inspection compared to GitDM. Unfortunately, FortiGate VM lacks a dedicated SPU for inspection, and all features rely on CPU and RAM.

      What needs improvement?

      I don't have any specific improvements to suggest, but perhaps the pricing could be enhanced. Regarding updates, more frequent updates would be appreciated. FortiGate-VM is currently focused on providing very good firmware updates, automation, and top-notch features. It stands as a great product for now.

      Based on our needs and the vulnerabilities we've encountered due to various downloads, I suggest integrating with Kaspersky Gateway. This integration would involve scanning and inspecting both official emails and spam emails. Our customer has successfully worked with Kaspersky Gateway, and overall, the integration has been effective.

      For how long have I used the solution?

      I have been working with Fortinet FortiGate-VM for 3 years.

      What do I think about the scalability of the solution?

      In conjunction with the switch and based on the sizing, it indicates a suitable box or VM for the customer. If the level of mailbox is low, the stability will be good, and the box will not be in conserve mode. Regarding impressions of scalability, I would rate it eight out of ten.

      How are customer service and support?

      The support team is excellent, providing assistance and resolving issues effectively.

      How was the initial setup?

      The setup is straightforward for me, but our customers might find it a bit challenging. Overall, following the provided steps and consulting the official materials or documentation makes the FortiGate-VM setup relatively easy.Firstly, we establish a console connection to the firewall and access its default IP. In the second step, we create rules to enable the firewall to access the internet. Following these two steps, we register a rule with Fortinet Broadcom, download the necessary licenses, and upload them. After uploading the license, we set up an interface rule, check the license, and configure interfaces such as LAN, WAN, and VPN. Subsequently, we create profiles, including web filter, application, antivirus, and IPS profiles. The last steps involve configuring interfaces like LAN, WAN, and VPN, as well as attaching profiles to outbound policies. We also consider additional configurations, like server publishing, destination netting, or integrating with PBM for Alibaba Cloud. The final three configurations are optional and depend on the customer's requirements.

      What's my experience with pricing, setup cost, and licensing?

      We can tailor the suitable license for the customer, whether they require UTB or enterprise features. The options are flexible based on their needs.

      What other advice do I have?

      I would recommend Fortinet for large-scale companies and Sophos for medium or small enterprises. I would rate it 8 out of 10.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Deputy General Manager at Meril Life Sciences Pvt. Ltd
      Real User
      Top 10
      Sep 2, 2024
      I like the solution's IPS, IDS, and URL filtering
      Pros and Cons
      • "I like FortiGate's IPS, IDS, and URL filtering."
      • "I think Fortinet should provide us with more reporting from the AI/ML point of view. They could also offer the SaaS application in a single box. The VPN and ZTNA have so many verticals that they work as a standalone solution. They need to be in a single box."

      What is our primary use case?

      We use FortiGate-VM as a firewall. My company has more than 4,000 users, and we plan to increase usage. 

      What is most valuable?

      I like FortiGate's IPS, IDS, and URL filtering. 

      What needs improvement?

      I think Fortinet should provide us with more reporting from the AI/ML point of view. They could also offer the SaaS application in a single box. The VPN and ZTNA have so many verticals that they work as a standalone solution. They need to be in a single box.

      For how long have I used the solution?

      I have worked with FortiGate-VM for the last three years.

      What do I think about the stability of the solution?

      I rate FortiGate-VM eight out of 10 for stability. 

      What do I think about the scalability of the solution?

      From a scalability point of view, we have a physical user license. If we need to upgrade, we can get a box. There is presently sufficient formal organization to scale up.

      How are customer service and support?

      I have no problems with Fortinet support.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We have used Check Point and Palo Alto firewalls. 

      How was the initial setup?

      We deployed FortiGate-VM with the help of a partner and the vendor. The deployment process took three months. We previously used Cisco ASA and had no migration tool, so we had to start from scratch. 

      What's my experience with pricing, setup cost, and licensing?

      FortiGate-VM is affordable. In terms of operating costs, we contract with the OEM for a three-year contract and then renew. We haven't received any notice from them because all of our infrastructure is under contract. Every three years, if we cannot get a good price from the vendor, we replace the box.

      What other advice do I have?

      I rate Fortinet FortiGate-VM eight out of 10. It has all the features. The only recommendation is to combine the vertical into a single box. To improve performance, they should build an engine in the box that enables them to scale per the user requirement. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Information Technology Division Director at Ethiopian Roads Administration
      Real User
      Aug 1, 2024
      Helps segregate the VLANs in the data center, but it needs to improve on the security part
      Pros and Cons
      • "It is scalable because it is a virtual appliance. You can probably scale it up more."
      • "The security offered by the tool has certain shortcomings, making it in area where improvements are required."

      What is our primary use case?

      I use the solution in my company for the data center's server protection to segregate the data center VLANs and the other VLANs used in the production, testing, and development phases, including the areas consisting of DMZ and VLAN. We are using Fortinet FortiGate-VM as a software-based tool and as a firewall for our data center.

      What is most valuable?

      It filters out the unnecessary connectivity that I would probably expect to be connected from the end user site or from external to the data center site. It is also used to filter unauthorized access to sites and to mitigate risks if, in cases, because of the asset policy, the remote desktop connectivity or remote connectivity is not allowed to restrict something. It is used to deal with phishing or something that may not pass through the network. The tool serves as an industrial firewall so that we can use it as a filter more efficiently.

      What needs improvement?

      The security offered by the tool has certain shortcomings, making it in area where improvements are required. Security, by nature, is very dynamic, and continuous improvement is required. Every time, the policy and the configuration need to be checked in that aspect now, so in that aspect, it needs some improvement, especially when it comes to some filtering mechanisms, and protocols.

      For how long have I used the solution?

      I have been using Fortinet FortiGate-VM for more than three years.

      What do I think about the stability of the solution?

      In terms of stability, it is stable. Stability-wise, I rate the solution an eight out of ten.

      What do I think about the scalability of the solution?

      It is scalable because it is a virtual appliance. You can probably scale it up more.

      Fortinet FortiGate-VM is a security solution, so users are not expected to access it. It is actually required to protect the network and the environment, so there is no need for actual user access for the solution.

      How was the initial setup?

      The product's initial setup phase requires some special expertise. The initial setup phase might not be complex, but it requires experts since it is a security solution.

      If there is an expertise that is actually doing the implementation or deployment, then it is a straightforward process.

      What's my experience with pricing, setup cost, and licensing?

      The solution requires a license. The tool is neither expensive nor cheap, so it is okay.

      What other advice do I have?

      The product's implementation does affect our compliance with industry regulations, and it is one of the reasons why we prefer using Fortinet FortiGate-VM.

      My suggestion to other people related to the tool depends on their requirements because there are other different solutions in terms of cost, efficiency, security, reliability, and security. Depending on the requirements, the tool is recommendable. Fortinet is one of the top security solutions in the market. Anybody can choose from multiple tools in the market, including Palo Alto products and other solutions. Fortinet is usually recommended to others.

      I think that Fortinet FortiGate-VM has some solutions that offer AI features. For our use case, we don't actually use the AI functionalities since we want to control everything. In my company, we are the ones who are actually dealing with the product and are just not supported by AI.

      I rate the tool a seven out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Raphael Haroun  Ikyagh - PeerSpot reviewer
      Network Administrator at Letshego
      Real User
      Feb 15, 2024
      Efficiently protects my internet network but storage configuration is volatile
      Pros and Cons
      • "The policies are very valuable. They allow me to secure and manage future traffic effectively."
      • "The biggest area for improvement is storage configuration. It could be smoother."

      What is our primary use case?

      It's crucial for protecting my internet network. It works well internally.

      How has it helped my organization?

      Fortinet FortiGate-VM improved security within our virtualized environment.

      However, I would rate the ease of management a seven out of ten, with ten being the best. 

      What is most valuable?

      The policies are very valuable. They allow me to secure and manage future traffic effectively.

      What needs improvement?

      The biggest area for improvement is storage configuration. It could be smoother.

      For how long have I used the solution?

      I have been using it for four years. 

      What do I think about the stability of the solution?

      When it comes to stability, various factors are involved, including partners, configurations, and third-party integrations. 

      However, we do use it, and it seems reliable and secure for most situations.

      What do I think about the scalability of the solution?

      The company that acquired us already had similar technology in place, so there wasn't a significant change when they integrated FortiGate-VM.

      We have around 60 end users in our company using this solution. It is a very scalable solution.

      How are customer service and support?

      It's a new technology, and we're still learning. Support is crucial.

      How would you rate customer service and support?

      Neutral

      Which solution did I use previously and why did I switch?


      How was the initial setup?

      The initial setup is straightforward and quick.  

      We moved the equipment to the site, connected it to the internet, and configured it through the console.

      What about the implementation team?

      I took a consultant's help.  

      What was our ROI?

      It improved security a lot.

      What other advice do I have?

      My recommendation is: If you use FortiGate-VM, make sure your infrastructure is good first and that power generation is very stable. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.
      Updated: September 2026
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      Firewalls
      Buyer's Guide
      Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.