Fortinet FortiGate-VM Reviews

We employ Fortinet FortiGate-VM solely for testing purposes, similar to how we employ virtual machines in a virtual lab environment to evaluate solutions. When customers inquire about potential solutions, we typically construct and thoroughly test these solutions in our lab environment before providing confirmation. Once we've successfully conducted a proof of concept, we then extend an offer to the customer.

Both the hardware and virtual versions offer comprehensive capabilities required for perimeter network protection. Positioned at the network perimeter, they provide profiles that can be easily configured, including antivirus, DNS protection, web filtering, IPS, and application awareness for over five thousand applications. This allows for tailored configurations based on specific application usage within our network.

The scalability and flexibility of FortiGate VM have greatly benefited our organization. Its exceptional scalability allows us to adapt and expand according to our evolving needs.

Integrating FortiGate VM with our existing systems was straightforward, as I recall no difficulties during the process. I would rate it a solid ten out of ten for ease of integration.

The performance and availability of FortiGate-VM in our setup vary depending on the specific models chosen. We refer to data sheets and comparison tables to identify devices that meet our specific requirements. This involves considering factors such as performance metrics, encryption and decryption capabilities, and the number of secure connections supported. By comparing different models, we can select the one that best suits our needs.

The GUI of FortiGate is exceptional.

The features of FortiGate VM that we find most effective for network security include its universal operating system, which is the same across both hardware and virtual machine deployments. This consistency ensures that both real boxes and virtual machines run on identical images, accessible via both command line and graphical interfaces for convenience.

SD-WAN could be enhanced to provide a clear division between control and data planes, utilizing controllers to manage tasks within the network.

We have been using it for more than three years.

I am satisfied with its stability. I would rate it ten out of ten.

It provides outstanding scalability capabilities. I would rate it ten out of ten. 
We serve a diverse range of customers, including large government organizations in Ukraine and small businesses. FortiGate is suitable for a variety of customer types, accommodating the needs of both large enterprises and smaller organizations.

We haven't encountered any open trouble tickets in the past three years, so we don't have firsthand experience with how Fortinet handles cases.

The initial setup is straightforward, earning a rating of ten out of ten for ease of use. Compared to other options, it stands out as exceptionally simple, largely due to the extensive documentation provided by Fortinet. Additionally, numerous YouTube tutorials are available online, making it easy to find solutions without necessarily having to consult the documentation.

For deployment, FortiGate can be utilized in both on-premises and cloud environments, offering flexibility in its application. It can serve as a client-side perimeter device within a customer's network or function as a cloud-based service. Our organization predominantly offers cloud-based solutions, leveraging FortiGate installations at our Sentinel node facility. Here, we manage customer traffic by configuring it to pass through FortiGate, allowing us to provide next-generation firewall services to customers who lack their infrastructure. We tailor configurations to suit each customer's specific needs.

Alternatively, if a customer requires an on-premises solution, we may deploy a physical appliance at their site. In such cases, where the customer lacks the expertise to manage the firewall effectively, we offer a managed service option.

Deployment typically takes no more than a few hours, thanks to the straightforward installation process and the clarity of the documentation provided. Especially in simple configurations with uncomplicated topologies, deployment can be completed within minutes.

The price falls somewhere in the middle; it's neither cheap nor expensive. I would rate it five out of ten.

When purchasing an appliance, it's essential to acquire the accompanying subscription. This is crucial because frequent updates to antivirus profiles and other features are necessary, often occurring daily. Operating the device effectively requires a subscription from Fortinet, which we consistently purchase.

Fortinet FortiGate-VM is purpose-built as a next-generation firewall, excelling in its performance of this specific function. Its designated place in the network aligns perfectly with its capabilities, making it an ideal device for its intended purpose. Overall, I would rate it ten out of ten.

They could simplify the troubleshooting process. Troubleshooting requires expertise, often necessitating the command-line interface (CLI). It could be more advanced and easier to use than other products.

Additionally, they could enhance support capabilities and a facility to communicate efficiently with the team.

We have been using Fortinet FortiGate-VM for seven years.

The product is stable. However, there are a few areas of improvement. I rate the stability an eight out of ten.

It is best in terms of pricing for small and medium-sized companies, where it stands out as a cost-effective and feature-rich solution. For larger enterprises, we emphasize the potential benefits of complementing FortiGate-VM with additional firewalls, such as Palo Alto, to enhance security and address potential vulnerabilities.

I rate the scalability a nine out of ten.

The initial setup process is easy. It can deployed on the cloud and premises based on the client's requirements.

There are products like Cisco Meraki that are more inexpensive than Fortinet FortiGate-VM. However, it provides better security features. Palo Alto's pricing is similar to that of the FortiGate-VM regarding quality for security features. It is reasonable.

FortiGate VM in a cloud infrastructure provides security benefits. It offers the same robust features and functionality in virtual, on-premise, and traditional data center environments. It protects against external attacks and internal threats through features such as web filtering, secure application filtering, and antivirus capabilities. These functionalities collectively enhance security measures, safeguarding against various potential risks.

It is extensible, as we can add as much functionality as we require. It is simple to add more resources. It has a flexible pay-as-you-go pricing model.

I rate it an eight out of ten.

We use the solution for our private cloud.

We use Fortinet for everything in our organization. Our organization has Fortinet experts. The virtualized network features work fine. The flexibility is fine. It’s easy to integrate the solution with our network infrastructure.

We face some issues with the IPsec connection during replication. It must be improved.

I have been using the solution for six months.

The stability is fine.

I rate the tool’s scalability an eight out of ten. We have many users in our organization.

The initial setup is complex because we use CLI. The solution is cloud-based. We have moved our on-premise VM to a private VM.

I have used Netgate. I prefer Fortinet FortiGate-VM.

Overall, I rate the product a nine out of ten.

We use Fortinet FortiGate-VM for a constrained firewall and comprehensible security solution. Currently, I'm involved in implementing FortiGate and FortiManager for a customer project over the past month, and Fortinet has proven to be quite effective in this regard.

Regarding specific features, I appreciate the option for external selection, where you can choose either to use a default or create a self-description. This simplifies the process compared to other vendors that require creating a test extension profile and then applying it to the installation. With FortiGate, there is a streamlined approach. From the benefits perspective, clients mainly see cost reduction, especially with FortiGate VM Firewall, as it eliminates the need for additional hardware.      

The product is satisfactory. I haven't identified any features to improve, and based on the number of deployments I've handled with FortiGate-VM, there haven't been any complaints from the customer's side.

I have been using Fortinet FortiGate-VM for the past five years. 

Fortinet is a stable and user-friendly solution. The configuration is straightforward, and it provides a secure environment. I recall a challenge where a customer was using VDOM to segment their networks, but faced issues with communication between firewalls. Through online research, I discovered a tool to replace Fortinet, and it resolved the issue. During a critical migration for a large customer with six hardware firewalls, Fortinet proved reliable and prevented the possibility of mistakes. The GUI interface is well-organized, especially the security tab, making it easy to navigate. Fortinet simplifies network and security tasks, making it accessible for those with a basic understanding of networking and security concepts. Overall, as a vendor, Fortinet stands out for its streamlined approach, avoiding the need to navigate between multiple locations for configuration.

I haven't personally tried Fortinet's technical support, but according to my colleague who has used it, the experience was not positive. He mentioned that the support process is not as direct and efficient as Cisco's. In Cisco, when there's an issue, you can call, initiate a case, and the support engineer can join you directly for troubleshooting. However, with Fortinet, it seems the process involves working on the case independently, and the support requests are assigned to different engineers. 

When advising the team for cost reduction, I suggest going with the VM if there's no budget. However, if there is a budget, I recommend purchasing the hardware. For all vendors, technically speaking, hardware is considered better than VM. However, for Fortinet, the difference between VM and hardware is mainly budget-related. If the customer has a budget, it's advisable to purchase the hardware. When recommending from the sales team's perspective, if the customer has a budget, they will suggest going with hardware. If there's no budget, the recommendation is to opt for VM, especially if the customer is working with Azure or AWS. The difference between VM and hardware lies primarily in patches, and overall, everything is satisfactory. One aspect worth noting is that during VM deployment, checking connectivity between the hypervisor, distribution switch, and network firewall is required. In contrast, for hardware, once the configuration is complete, connectivity is straightforward.

As for my overall rating of the FortiGate VM solution on a scale from one to ten, with one being the worst and ten being the best, I would rate it as a ten.

I use Fortinet FortiGate-VM in my company to manage firewall installation and endpoint connectivity.

The most valuable feature of the solution is that it is easy to operate.

If a user makes any changes, it will immediately have an effect on the solution. If a user makes any changes in a product like Palo Alto, there is a need to push those changes to the firewall and apply commit changes, which shows the configuration part, making it a good feature since it sometimes helps, considering how a user may make small errors.

Errors made by a user get applied when using Fortinet FortiGate-VM. In the production environment, if a user makes any changes in a live environment, there is a need for the user to be very alert. The aforementioned area can be considered for improvement in the solution. Palo Alto is good for the production environment.

Capacity-wise, I think the solution's log storage area is something that needs to be increased since, by default, it stores logs for only seven days. The compliance team in our company needs to check the logs, which may be older than ninety days. Though the tool provides a storage hard disk with enough space, in our company, we can't store logs.

I have been using Fortinet FortiGate-VM for more than three years. My company is a customer of the product.

As my company uses an active-passive deployment in our environment, we did not face any stability-related issues with the product. Stability-wise, I rate the solution a ten out of ten.

Around 4000 to 6000 employees in my organization use the solution.

The solution's technical support is good. I rate the technical support a ten out of ten.

Positive

I rate the product's initial setup phase a ten on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup phase.

The solution can be deployed in an hour or two.

I deployed the solution by myself in my organization.

It is a medium-priced product.

Compared to the other VMs in the market, Fortinet FortiGate-VM is very easy to use.

I rate the overall tool a nine out of ten.

The product accesses the perimeter firewall and internet proxy at the same time. It allows the creation of a virtual DMZ network. We can have services on the DMZ.

The reporting is good. The signatures are quite good. We have some confidence in the product’s protection capabilities.

The users must buy FortiSIEM to get advanced analytics. The product must provide users with more reports before asking them to buy FortiSIEM.

I have been using the solution for around a couple of years.

There are no stability issues. As long as we provide adequate resources, the solution works.

VM provides scalability options. We could pair the virtual firewalls and have more capacity. We know it's there, but it wasn't necessary, given the organization's size. Around 350 users from a small microfinance company use the solution. The product is extensively used since it also provides internet proxy and VPN. Almost all services that require connectivity are going through the firewall.

We contacted the technical support team regarding a clarification we needed on how to get some services to talk to one another. The team was very handy in that process.

The setup is not that complex. I wouldn't say it's simple, but It's relatively straightforward as long as we follow the guidelines and work with the recommendations.

We deployed the solution with the help of a local partner. We just had one engineer on-site who was supported by Fortinet Professional Services.

There is a good ROI on the product. The solution was quickly deployed, and we were able to have more protection and better visibility of our traffic on the network. We can get a lot of value out of the solution due to the reports.

The pricing is really good. The FortiGate licensing model is workable compared to many other providers who license everything. The local partner was there to guide us in structuring the license to keep the costs minimal. At the moment, there are no additional costs associated with the tool.

We had a competitive evaluation of other products. We chose Fortinet FortiGate-VM because of its affordability. It also had some of the features that were part of our roadmap.

It's a good solution. It’s worth checking out. It is easy to configure and quite easy to use. Some solutions are built by engineers for engineers. The product is a bit relatively easy to use and work with. Overall, I rate the solution an eight or nine out of ten.

We have a private cloud environment with two firewalls and a physical host with a total storage capacity of approximately 5 terabytes running on VMware. The private cloud is a payment services gateway processing transactions from 1,500 outlets nationwide. We have around a thousand virtual machines, and all of them use Fortinet. 

We like FortiGate-VM's IPS features and its ability to create multiple virtual firewalls. 

I have used FortiGate-VM for five years. 

Stability is one area where Fortinet stands out. We don't see dropped sessions or downtime. The hardware is extremely stable, and our utilization stays well below the limits. 

You need to upgrade your box to scale, but it's easy to migrate from one to the other. 

Fortinet support needs improvement. The response times are lackluster. Fortunately, the product is stable and we seldom have issues. Also, it takes months for them to deliver hardware when we order it. 

Neutral

It's easy to install and configure FortiGate-VM. One engineer can finish the job in half a day. 

You will recover your investment if you purchase the right size and use it for six or seven years. However, you'll lose money if you need to replace or upgrade the box after three years. It's critical to buy the correct size from the start.

FortiGate-VM is a little expensive compared to Sophos. You pay a fixed license for the box, but there are various options if you need to upgrade. 

I rate Fortinet FortiGate-VM nine out of 10. It's a solid product overall, but Fortinet support has a lot of room for improvement. I wouldn't recommend it for an enterprise use case. It might work, but you should test it first. They have various options, so you should pick one that meets your business requirements and your environment.

I primarily use the solution as a firewall. It's used for security. I use it for the DMZ. It's related to architecture and is strategically positioned in the network. 

Based on its position, it offers good control over the communication between users and the data center. It's a good unified solution, and you can manage everything from the Fortigate portal.

It's a familiar solution to our clients. We don't spend time selling it. The brand is very popular and recognizable. 

The solution integrates well with other Fortinet products.

The pricing is fine. 

It's a good solution for small to medium-sized companies. 

The integration can be a bit easier. You need to maintain the integrations. You shouldn't have to. For example, in Cisco, you don't have to maintain integration that same way.

The support could be a bit better.

There are no missing features or items we would like to see in the future.

This is not a good solution for enterprises. It's better for smaller companies. 

I've used the solution for the last six years. 

The solution is mostly stable. I'd rate it six out of ten. The updates and availability, however, are not so smooth. 

The solution is not so scalable. It's not necessarily difficult to scale. However, it is not easy either. 

I'd rate the scalability seven out of ten overall. 

Typically, my clients are small to medium-sized entities. 

I'd like to see better support. They are okay. They could be better.

Positive

I also have experience with Cisco solutions.

At the perimeter, we also use Palo Alto. 

The initial setup is very easy. It's not complex. I'd rate the ease o setup eight out of ten. 

The deployment might take two to three days. It's pretty fast to get everything up and running. 

I did not handle the deployment in a hands-on way, so I don't have information on the technicalities in terms of what steps were taken.

The pricing is okay. I'd rate it eight out of ten in terms of affordability.

I'm a Fortinet reseller. I'm not sure which version of the solution we're using. We're likely using version seven or six. 

We use cloud and on-premises deployments. 

I'd recommend the solution to other small or medium-sized companies. I would not recommend it to enterprises. 

I would rate the solution eight out of ten. It is unified, and it is easy to integrate into other Fortinet products.