Fortinet FortiGate-VM Reviews and Pricing

it_user188481

Network Admin at a healthcare company with 501-1,000 employees

Jan 24, 2018

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Initial setup is very straightforward with a wizard, if needed

Pros and Cons

"Initial setup is very straightforward with a wizard, if needed."
"The web GUI is easy to use."
"From security changes to VPN setup to web filtering, changes happen now more quickly."

"The tech support calls were not the best and could be improved. There have been times when we felt as if we knew more about the device than the support person on the phone."
"The tech support calls were not the best and could be improved."

How has it helped my organization?

From security changes to VPN setup to web filtering, changes happen now more quickly.

What is most valuable?

The web GUI is easy to use.

What needs improvement?

The tech support calls were not the best and could be improved. There have been times when we felt as if we knew more about the device than the support person on the phone.

For how long have I used the solution?

One to three years.

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What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

I would rate technical support as a seven out of 10. It is hit or miss. Most hits, but a few tech support calls were not the best.

Which solution did I use previously and why did I switch?

We used ASA (ASA 5510) before this. You had to have ASDM loaded and fight with different versions of Java just to administer the device.

We needed to do an upgrade, and for the cost of a new ASA, we got two FortiGates which have a web GUI that do not rely on Java.

How was the initial setup?

Initial setup is very straightforward with a wizard, if needed.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

No, we did not evaluate other options. It was the firewall rated numerically behind Palo Alto, and we could afford this one.

What other advice do I have?

It was no different than any other rollout. Do as much configuring before dropping it into your environment (especially if you are using content filtering with multiple groups) and make sure you are able to rollback to the old device, if necessary.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Vhalikhede Vhalikhede

Cybersecurity analyst at Cornerstone OnDemand

Mar 18, 2024

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An affordable firewall solution with enhanced security

Pros and Cons

"An enhanced security solution for any kind of alert that we have configured."

"The price and licensing of the solution can be better."

What is our primary use case?

We can control application filtering and UTM with Fortinet FortiGate-VM. We rely on it for configuring IP address filters, VPN settings, and point-to-site connections. We haven't encountered any issues with its use cases as a firewall.

How has it helped my organization?

The tool ensures inbound traffic, specifically on a specific port. We have Fortinet FortiGate-VM as well as F5 for application support.

What is most valuable?

It gives us an enhanced security solution for any kind of alert that we have configured.

What needs improvement?

The price and licensing of the solution can be better.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for 3 to 4 years. We are using the V7.4 of the solution.

What do I think about the stability of the solution?

I rate the solution’s stability a six out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

We have used Sophos and Palo Alto before. Palo Alto is expensive. Fortinet’s UI is more user-friendly. You can easily understand the source and destination requests.

How was the initial setup?

We have not faced any difficulty. We recently migrated our data center from on-prem to the cloud and then established the firewall.

What was our ROI?

The solution is more reliable for firewalls.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Fortinet FortiGate-VM

June 2026

Free Report: Fortinet FortiGate-VM Reviews and More

Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

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902,417 professionals have used our research since 2012.

it_user1752144

Cyber Security Analyst at a tech services company with 501-1,000 employees

Jan 16, 2022

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The firewall is excellent, but the load balancing is behind other competitors

Pros and Cons

"FortiGate-VM's firewall is excellent."

"FortiGate's application load balancing has to be improved. They need to improve a lot on the load balancing and RAF side. They are far behind Citrix in that regard."

What is most valuable?

FortiGate-VM's firewall is excellent.

What needs improvement?

FortiGate's application load balancing has to be improved. They need to improve a lot on the load balancing and RAF side. They are far behind Citrix in that regard.