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Consultor Infraestructura, Networking y Seguridad en Seti Consulting at SETI CONSULTING
Real User
Nov 15, 2021
Easy to set up, stable and fast with good WAN optimization capabilities
Pros and Cons
  • "The most valuable feature is the WAN optimization."
  • "The most valuable feature is the WAN optimization."
  • "The solution is quite good; it is simple and fast."
  • "In terms of improvement, there have been some problems with the bandwidth of the security layer."
  • "We have encountered certain issues with the bandwidth in respect of the security layer."
  • "We have encountered certain issues with the bandwidth in respect of the security layer."

What is our primary use case?

We use Fortinet FortiGate-VM as an SD-WAN solution and for security profiles.

I do not recall which version we are using. 

What is most valuable?

The most valuable feature is the WAN optimization. 

What needs improvement?

We have encountered certain issues with the bandwidth in respect of the security layer. 

For how long have I used the solution?

I have been working with Fortinet FortiGate-VM for two years. 

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Fortinet FortiGate-VM
March 2026
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What do I think about the stability of the solution?

The solution has good stability. 

What do I think about the scalability of the solution?

For the moment, we don't have plans to increase the usage. 

How was the initial setup?

The initial setup was simple.

The setup period can vary. I believe it did not take us more than a week. 

What about the implementation team?

There are ten people in our organization who are responsible for the deployment. 

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are of a general nature. There are no additional costs beyond the standard fee. 

What other advice do I have?

There are around 100 users making use of the solution in our organization. 

The solution is quite good. It is simple and fast. 

I rate Fortinet FortiGate-VM as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director General CEO at SC Telecom
Real User
Nov 9, 2021
I like its interface and load-balancing features
Pros and Cons
  • "In terms of specific features, I like FortiGate's load balancing, interface, and priority on the network."
  • "I like how Fortinet products work together to provide a total equipment solution."
  • "Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."
  • "Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."

What is most valuable?

I like how Fortinet products work together to provide a total equipment solution. And, I don't see any issues with that solution. In terms of specific features, I like FortiGate's load balancing, interface, and priority on the network.

What needs improvement?

Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive.

For how long have I used the solution?

I've been using FortiGate-VM for six years.

How are customer service and support?

Fortinet's local support in Mexico could be better.

What other advice do I have?

I rate FortiGate 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate-VM
March 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
reviewer1651302 - PeerSpot reviewer
Director Of Technology at a tech services company with 1,001-5,000 employees
Real User
Sep 29, 2021
Flexible pricing, versatile, scalable, stable, and the support is good
Pros and Cons
  • "It is very versatile."
  • "Fortinet FortiGate-VM is very scalable because you can use Fortinet FortiManager."
  • "It has a monitoring tool, but it could be improved."
  • "More monitoring should be included with Fortinet FortiGate-VM, in my opinion. It has a monitoring tool, but it could be improved."

What is our primary use case?

Fortinet FortiGate-VM may be installed on Azure or AWS.

You can either install it in your data center alongside your virtual applications or put it in the public cloud to secure it.

What is most valuable?

It is very versatile.

What needs improvement?

More monitoring should be included with Fortinet FortiGate-VM, in my opinion.

It has a monitoring tool, but it could be improved.

For how long have I used the solution?

We have been selling Fortinet FortiGate VM for at least 12 years. It could be 15 years because it has been exclusive since the beginning.

It's available both on-premises and in the cloud.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate-VM is very scalable because you can use Fortinet FortiManager.

We have a big team of many people.

How are customer service and support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

With Fortinet FortiGate-VM you can bring your own licensing, or it can be paid on a yearly basis.

Pricing is very flexible.

What other advice do I have?

Definitely, I would recommend this solution to others.

FortiGate Cloud and FortiGate-VM are the same product.

FortiOS is the operating system on FortiGate.

Fortinet has a very large product portfolio. You have the VM, and you have physical appliances for Firewalls.

I would rate Fortinet FortiGate-VM a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 5
Sep 13, 2021
A stable solution with good technical support, easy installation and ease of use, but the GUI features could be better
Pros and Cons
  • "The technical support is very good."
  • "The technical support is very good."
  • "The solution should provide more useful GUI features."
  • "The solution should provide more useful GUI features."

What is our primary use case?

We use the solution for creating IPsec tunnels and web and application filters. We use it for monitoring virtual traffic on platforms including VMware solutions. 

What is most valuable?

I only know a little bit about the solution's firmware.

This said, the solution is stable and user-friendly. 

What needs improvement?

The solution should provide more useful GUI features. This would prevent us from having to resort to CLI or certain basic commands. 

There should be an IPsec failover. 

For how long have I used the solution?

We have been using Fortinet FortiGate-VM for around four years.

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

The technical support is very good. It does not need to be improved. 

How was the initial setup?

The installation is very easy and user-friendly. 

What about the implementation team?

We have two teams, involving PLM managers, whose sole job is to support the customers. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license. 

What other advice do I have?

We deployed the solution in a vCenter, using VMware. We do so solely on cloud. 

We have around 10 clients who are making use of on-premises deployment. 

We usually recommend SonicWall and Sophos in place of the solution since, with this IPsec solution, if one configures to an HPE with the IPsec failover, it fails to work. 

I rate Fortinet FortiGate-VM as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Navin Rehnius - PeerSpot reviewer
SOC Analyst at Tata Consultancy Services, Ltd
Real User
Jul 16, 2021
Good dashboards and simple deployment
Pros and Cons
  • "The dashboards are a good feature."
  • "Fortinet is competitively priced, it's cheaper than Palo Alto and Check Point."
  • "Technical support could be improved."
  • "The technical support could be improved."

What is our primary use case?

The primary use case of this product is as a firewall. We are partners of Fortinet and I'm a security engineer. 

How has it helped my organization?

In our organization, Fortinet is one of the trusted partners. We have offered the solution for a medium-size entrepreneur 

What is most valuable?

The dashboards are a good feature and the deployment is simple. 

What needs improvement?

The technical support could be improved. I'd like to see the security platform upgraded.

For how long have I used the solution?

I have Started learning and deploying FortiGate for 12 months.

What do I think about the stability of the solution?

The solution is looking stable as per knowledge

What do I think about the scalability of the solution?

This solution is flexible and scalable. 

How are customer service and technical support?

They need to improve the technical support. 

Which solution did I use previously and why did I switch?

I have worked with checkpoint. And that solution is also good. 

How was the initial setup?

It is straightforward for deployment

What's my experience with pricing, setup cost, and licensing?

Fortinet is competitively priced, it's cheaper than Palo Alto and Check Point. 

Which other solutions did I evaluate?

We are the technologies partner so we have recommended the solution by customer dependence upon their use cases

What other advice do I have?

I recommend this solution and would rate it a seven out of 10. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
IT Specialist at a tech services company with 51-200 employees
Real User
Jul 10, 2021
Stable, with great technical support and excellent firewall capabilities
Pros and Cons
  • "Overall, it's an excellent solution."
  • "Overall, it's an excellent solution."
  • "The key activation is very complicated at times."
  • "The key activation is very complicated at times."

What is our primary use case?

You can use the balance of FortiGate for an HTTP server, for example. It's not a total solution like a firewall, however, you have a lot of structure within it for normal firewalls or next-generation firewalls. FortiGate is the firewall for Fortinet.

What is most valuable?

Overall, it's an excellent solution.

The solution is largely very stable. 

Technical support has been good.

The firewall capabilities are very good.

What needs improvement?

The key activation is very complicated at times. For example, when you use it for different customers, due to the fact that they are linked with one customer or another, you need an account. Sometimes the customer doesn't have the account, or they confuse the key. It derails the process a bit. It would be ideal if they could simplify or streamline the process.

The internal logs could be easier to manage. When you handle debugging sometimes you have some trouble seeing the whole of a packet that crossed the firewall. Luckily, I have a lot of expertise and therefore can work within these shortcomings. However, it would be easier if there was more visibility.

For how long have I used the solution?

I've used the solution for five years at this point. I've used it for a while. 

What do I think about the stability of the solution?

It's very stable. I remember only one case in which we had issues with a routing protocol. This was the big problem that I had with FortiGate, as they had some issues and they reduced the equipment. However, in the last five years, it was the one lone situation that I opened a case for and they took a lot of time to get to the solution, which was an SBS and BGP routing protocol into the FortiGate. That said, that issue was on an appliance, not a VM solution.

What do I think about the scalability of the solution?

One of the primary clients we have that uses the solution is a bank. They utilize it for internal services.

How are customer service and technical support?

The technical support is good. For me, it's a simple process in that you open a case, and, depending on your contract, normally they respond quickly and their help normally is good. I would say I am satisfied with the level of support they offer to clients. 

What other advice do I have?

I work with a service provider and he sells service in cloud and FortiGate products, including FortiGate VMs. With this, he sells services, and I work with him on support and initial configurations or deactivations for customers. 

I work with various versions of the solution, the latest being 7.7.

We use a variety of deployments, including on-premise and in public clouds. Not an American public cloud, however. Rather, it's a public cloud here in South America.

I'd rate the solution at a ten out of ten. the product is excellent and I am very happy with it overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1602627 - PeerSpot reviewer
Network Security Engineer at a tech company with 201-500 employees
Real User
Jun 17, 2021
A simple solution with very fast response time
Pros and Cons
  • "I find the simplicity to be most valuable."
  • "I find the simplicity to be most valuable."
  • "The graphical user interface should be enhanced."
  • "The graphical user interface should be enhanced."

What is our primary use case?

The majority of the government sector prefers using the solution as an external firewall and most of the customers prefer that it be one layer. It's good for use as a preemptive firewall.

What is most valuable?

I find the simplicity to be most valuable. The solution is very simple to manage and to use effectively. It has a very fast response time. There is no need to make improvements to it whatsoever. 

What needs improvement?

The graphical user interface should be enhanced. While the antivirus profile can be implemented very easily with the graphic user interface, there are many important features that cannot be undertaken without the CLI command like signature, such as extending a  database. One cannot do a graphical user interface for this and CLI command must be employed instead. 

All hidden features related to CLI should appear as a graphical user interface.

For how long have I used the solution?

I have been an integrator for Fortinet FortiGate-VM for a couple of years. 

What do I think about the stability of the solution?

The solution is really stable and the connection with FortiGate is very good, as is the solution. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Fortigate has its own systems and provides the services that are related to the priority of the ticket. They provide the tickets for groups, say... one through four and have their own metrics for how they manage these tickets. As such, I consider Palo Alto to be faster and more professional. 

How was the initial setup?

Template or marketplace on Azure can be employed. The credentials one will select while doing the deployment can be used in respect of VM with Fortigate. 

What's my experience with pricing, setup cost, and licensing?

Similar to Palo Alto, we have our own license and we're working on this. The customer must buy his own license. 

What other advice do I have?

Just like with Palo Alto, all products are deployed on the cloud.

We have a large number of customers who are making use of the solution, south of 30. Those in Qatar opt for the solution because of its comparative cost effectiveness. It is not only cheaper but also good.

I rate Fortinet FortiGate-VM as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Network Engineer at a tech services company with 11-50 employees
Real User
Jun 16, 2021
Good security and fair pricing but require knowledge of command line coding
Pros and Cons
  • "The pricing of the solution is good."
  • "The features, in general, have been so great."
  • "The block, the clarity, the quarantine command, is not very user-friendly. You would have to do everything through the command line and I would have preferred if it wasn't a CLI."
  • "The block, the clarity, the quarantine command, is not very user-friendly. You would have to do everything through the command line and I would have preferred if it wasn't a CLI."

What is our primary use case?

Originally, I used the solution for a graduation project. I'll soon be using it in a new context.

What is most valuable?

My favorite feature that I enjoyed using is the SD-WAN, the application control, the IPS&IDS, and Security Fabric (which I enjoyed the most because of the visibility it offers of your whole Network) . 

It's less complicated than other firewalls. FortiGate is less complicated and it's guaranteed. By guarantee I mean better control against the attack surface because no firewall 100% guarantee that you won't be attacked.

With security Fabric, I was able to see everything that was going on. The visibility it provided was excellent. 

The pricing of the solution is good.

We've found the solution to be relatively stable.

What needs improvement?

There's this command in the email of service policy that you add for the email of service policy. It's hard to do in reality. It could be made easier.

The block, the clarity, the quarantine command, is not very user-friendly. You would have to do everything through the command line and I would have preferred if it wasn't a CLI. 

For how long have I used the solution?

I used it for a few months to a year ago and am beginning to use it again.

What do I think about the stability of the solution?

It is stable. In security, we handle shortouts and blackouts. Never in my time have we had a blackout, however, if you lose power, you do lose the whole firewall, which is bad.

How are customer service and technical support?

I've never dealt with technical support. I cannot speak to how helpful or responsive they are.

I have, however, used their tech demonstrations to learn about the product. That's helpful in terms of understanding, however, dealing with support directly has never come up.

Which solution did I use previously and why did I switch?

While I typically work with Fortigate, I'm still learning to work with Cisco Firepower.

What's my experience with pricing, setup cost, and licensing?

The pricing is fairly reasonable. Compared to the pricing of other firewalls, it is very good. We have no complaints.

What other advice do I have?

We used to be just a customer, however, it's my understanding that now the company has partnered with Fortinet.

I'd rate the solution at a ten out of ten.

I always recommend Fortigate to other users. It's quite good. As long as you know, or learn the command line, you're probably going to be okay. Any problems we've had have been relatively insignificant in nature. The features, in general, have been so great. It's really been a very good product.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
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Updated: March 2026
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Buyer's Guide
Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.