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Consultor Infraestructura, Networking y Seguridad en Seti Consulting at a tech services company with 11-50 employees
Real User
Nov 15, 2021
Easy to set up, stable and fast with good WAN optimization capabilities
Pros and Cons
  • "The most valuable feature is the WAN optimization."
  • "The most valuable feature is the WAN optimization."
  • "In terms of improvement, there have been some problems with the bandwidth of the security layer."
  • "We have encountered certain issues with the bandwidth in respect of the security layer."

What is our primary use case?

We use Fortinet FortiGate-VM as an SD-WAN solution and for security profiles.

I do not recall which version we are using. 

What is most valuable?

The most valuable feature is the WAN optimization. 

What needs improvement?

We have encountered certain issues with the bandwidth in respect of the security layer. 

For how long have I used the solution?

I have been working with Fortinet FortiGate-VM for two years. 

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Fortinet FortiGate-VM
February 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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What do I think about the stability of the solution?

The solution has good stability. 

What do I think about the scalability of the solution?

For the moment, we don't have plans to increase the usage. 

How was the initial setup?

The initial setup was simple.

The setup period can vary. I believe it did not take us more than a week. 

What about the implementation team?

There are ten people in our organization who are responsible for the deployment. 

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are of a general nature. There are no additional costs beyond the standard fee. 

What other advice do I have?

There are around 100 users making use of the solution in our organization. 

The solution is quite good. It is simple and fast. 

I rate Fortinet FortiGate-VM as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director General CEO at a comms service provider with 1-10 employees
Real User
Nov 9, 2021
I like its interface and load-balancing features
Pros and Cons
  • "In terms of specific features, I like FortiGate's load balancing, interface, and priority on the network."
  • "Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."

What is most valuable?

I like how Fortinet products work together to provide a total equipment solution. And, I don't see any issues with that solution. In terms of specific features, I like FortiGate's load balancing, interface, and priority on the network.

What needs improvement?

Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive.

For how long have I used the solution?

I've been using FortiGate-VM for six years.

How are customer service and support?

Fortinet's local support in Mexico could be better.

What other advice do I have?

I rate FortiGate 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate-VM
February 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Engineering Manager at a tech services company with 11-50 employees
Real User
Oct 29, 2021
More scalable than the hardware version
Pros and Cons
  • "Fortinet-VM is more scalable than the hardware version. If you're using an appliance, there are limitations in terms of hardware specs. So if you want a more scalable firewall, you can get a VM and install it on a high-end server."
  • "To improve FortiGate-VM, Fortinet needs to harden it more. For example, if you are using Hyper-V, then you need guidelines for hardening FortiGate-VM that are specific to the Hyper-V environment. If it's VMware, there should be at least a guideline on how to harden the firewall."

What is our primary use case?

We're using FortiGate-VM on-prem for our firewalls. The Fortinet component in the cloud is FortiGuard. We get our virus definitions regularly updated from the cloud, but the FortiGate firewalls are all on-prem. While the virtual firewalls are created inside the physical firewall, there is an option for a virtual machine firewall where we'll give you the VHD file, and you can install it to a server.

Virtual machines aren't widely used in Brunei because the Brunei government isn't ready for these things yet. They're more confident in hardware, but everything is slowly starting to head in this direction. Others are watching what will happen when people use the apps before they try them.

How has it helped my organization?

Some customers prefer VM, especially those customers already leveraging the virtual machine environment. Typically, they don't want to spend on the hardware because they already have all these VMs, so they choose the VM option. But in most deployments, they still prefer the hardware for their firewall because it's already hard-coded.

What needs improvement?

To improve FortiGate-VM, Fortinet needs to harden it more. For example, if you are using Hyper-V, then you need guidelines for hardening FortiGate-VM that are specific to the Hyper-V environment. If it's VMware, there should be at least a guideline on how to harden the firewall.

For how long have I used the solution?

We've been working with FortiGate-VM since 2010.

What do I think about the scalability of the solution?

Fortinet-VM is more scalable than the hardware version. If you're using an appliance, there are limitations in terms of hardware specs. So if you want a more scalable firewall, you can get a VM and install it on a high-end server. From there, you have more leverage on how many virtual firewalls you want to create based on that VM. In other words, it's already fixed hardware in the appliance — it's already hard-coded in the appliance. So if you are using a VM and installing it on a high-specs server, then your machine has much higher performance in packaging all these policies and all these hardware security features. 

How are customer service and support?

We proved the frontline support for our client organizations or customers. So far we are satisfied with Fortinet support. We have currently have Fortinet-certified engineers in our company, so we don't have to contact support unless it's a complex issue. We have an NSE7-certified engineer, so we are quite confident with our deployment now.

How was the initial setup?

FortiGate-VM setup is pretty straightforward. It depends on the implementation size, but it takes a week for an organization of around 100 users. Normally Fortinet helps their customers with deployment and post-deployment adjustments, so you don't have any problems. If anything goes wrong, Fortinet is there to support you. 

What's my experience with pricing, setup cost, and licensing?

Like most similar products in the market, Fortinet's enterprise customers need to pay for annual support. They call it FortiCare, and it's direct support from Fortinet. FortiCare is renewed annually and covers support for new releases, purchases, and updates. 

What other advice do I have?

I rate Fortinet FortiGate-VM eight out of 10. However, based on experience, we usually don't recommend using VM firewalls. We still prefer using a hardware-based firewall when that's appropriate. It depends on your needs and the size of your user base. With FortiGate-VM, you can control the size of your firewall if you're using VMs. But on the other hand, if you are using Microsoft Hyper-V, you need to address all these vulnerabilities of Microsoft. And if you're using VMware, then you need to deal with VMware's vulnerabilities. The hardware version of FortiGate has already been hardened based on FortiGate standards. That's the main difference between the FortiGate appliance and FortiGate-VM.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1651302 - PeerSpot reviewer
Director Of Technology at a tech services company with 1,001-5,000 employees
Real User
Sep 29, 2021
Flexible pricing, versatile, scalable, stable, and the support is good
Pros and Cons
  • "It is very versatile."
  • "It has a monitoring tool, but it could be improved."

What is our primary use case?

Fortinet FortiGate-VM may be installed on Azure or AWS.

You can either install it in your data center alongside your virtual applications or put it in the public cloud to secure it.

What is most valuable?

It is very versatile.

What needs improvement?

More monitoring should be included with Fortinet FortiGate-VM, in my opinion.

It has a monitoring tool, but it could be improved.

For how long have I used the solution?

We have been selling Fortinet FortiGate VM for at least 12 years. It could be 15 years because it has been exclusive since the beginning.

It's available both on-premises and in the cloud.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate-VM is very scalable because you can use Fortinet FortiManager.

We have a big team of many people.

How are customer service and support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

With Fortinet FortiGate-VM you can bring your own licensing, or it can be paid on a yearly basis.

Pricing is very flexible.

What other advice do I have?

Definitely, I would recommend this solution to others.

FortiGate Cloud and FortiGate-VM are the same product.

FortiOS is the operating system on FortiGate.

Fortinet has a very large product portfolio. You have the VM, and you have physical appliances for Firewalls.

I would rate Fortinet FortiGate-VM a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 5
Sep 13, 2021
A stable solution with good technical support, easy installation and ease of use, but the GUI features could be better
Pros and Cons
  • "The technical support is very good."
  • "The solution should provide more useful GUI features."

What is our primary use case?

We use the solution for creating IPsec tunnels and web and application filters. We use it for monitoring virtual traffic on platforms including VMware solutions. 

What is most valuable?

I only know a little bit about the solution's firmware.

This said, the solution is stable and user-friendly. 

What needs improvement?

The solution should provide more useful GUI features. This would prevent us from having to resort to CLI or certain basic commands. 

There should be an IPsec failover. 

For how long have I used the solution?

We have been using Fortinet FortiGate-VM for around four years.

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

The technical support is very good. It does not need to be improved. 

How was the initial setup?

The installation is very easy and user-friendly. 

What about the implementation team?

We have two teams, involving PLM managers, whose sole job is to support the customers. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license. 

What other advice do I have?

We deployed the solution in a vCenter, using VMware. We do so solely on cloud. 

We have around 10 clients who are making use of on-premises deployment. 

We usually recommend SonicWall and Sophos in place of the solution since, with this IPsec solution, if one configures to an HPE with the IPsec failover, it fails to work. 

I rate Fortinet FortiGate-VM as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Tech Security & Networking Support Lead at a venture capital & private equity firm with 51-200 employees
Real User
Sep 7, 2021
Feature-rich, reliable, easy to scale, and has good support
Pros and Cons
  • "The most valuable features are the IPS and Antivirus."
  • "It needs an Application Inspection."

What is our primary use case?

FortiGate is an Exhibition Firewall that comes with the Antivirus, IPS, and Web Applications

What is most valuable?

The most valuable features are the IPS and Antivirus.

The firewall functionalities are fine.

It has a lot of features.

What needs improvement?

It needs an Application Inspection. The threat landscape is very high. Anyone can exploit the flow-based policies. It is always better to have intern-based policies.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for more than two years.

We are using the latest version.

What do I think about the stability of the solution?

Fortinet FortiGate-VM is a reliable product.

What do I think about the scalability of the solution?

It is easy to scale this solution, but there are some challenges with Azure and high availability.

How are customer service and technical support?

My experience with technical support was good.

Which solution did I use previously and why did I switch?

We are also using Palo Alto.

How was the initial setup?

The initial setup was simple.

We don't require a lot of maintenance. Most of the maintenance is carried out by Microsoft.

It is a custom operating system that is available on FortiGate Firewall, and Palo Alto Firewall.

Microsoft doesn't do anything in terms of upgrades of the patches. They only do basic maintenance at the host level and the VM level.

We only have one person managing the device.

What about the implementation team?

We were able to complete the installation on our own.

What's my experience with pricing, setup cost, and licensing?

Pricing is somewhere in the middle. It's a mid-ranged product.

There are additional fees with this solution.

What other advice do I have?

I would recommend this solution to others. It is a stable firmware, with many releases. It has a lot of features. Apart from the firewall, it comes with antivirus, IPS, and Web Application Firewall.

It has a lot of integration with external connectors, such as Teams, that are protected from threats that come from external sources.

I would rate Fortinet FortiGate-VM an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1622106 - PeerSpot reviewer
Project manager at a comms service provider with 10,001+ employees
Real User
Jul 27, 2021
Good performance, feature-rich, and stable
Pros and Cons
  • "Its interface is good. It comes with a lot of features, and its performance is also very good."
  • "It is a very good product, and it is good at standing by itself. It can maybe have a little bit of integration with other products, but it is not that important for most use cases."

What is our primary use case?

I work for a telecommunication company. We are a service provider, and we use it for our internal network and for providing services to our customers.

What is most valuable?

The firewalling feature is used the most, but we also have a particular use case for the SD-WAN service. 

Its interface is good. It comes with a lot of features, and its performance is also very good. 

What needs improvement?

It is a very good product, and it is good at standing by itself. It can maybe have a little bit of integration with other products, but it is not that important for most use cases.

For how long have I used the solution?

I am quite new to this product.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

For the SD-WAN use case that I am researching, it seems more suitable for medium-sized customers. It is a little bit difficult to use for a big customer.

How are customer service and technical support?

Their technical support is good.

What other advice do I have?

I would rate Fortinet FortiGate-VM a 10 out of 10. It tops others in terms of performance.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
Navin Rehnius - PeerSpot reviewer
SOC Analyst at a tech services company with 10,001+ employees
Real User
Jul 16, 2021
Good dashboards and simple deployment
Pros and Cons
  • "The dashboards are a good feature."
  • "Technical support could be improved."

What is our primary use case?

The primary use case of this product is as a firewall. We are partners of Fortinet and I'm a security engineer. 

How has it helped my organization?

In our organization, Fortinet is one of the trusted partners. We have offered the solution for a medium-size entrepreneur 

What is most valuable?

The dashboards are a good feature and the deployment is simple. 

What needs improvement?

The technical support could be improved. I'd like to see the security platform upgraded.

For how long have I used the solution?

I have Started learning and deploying FortiGate for 12 months.

What do I think about the stability of the solution?

The solution is looking stable as per knowledge

What do I think about the scalability of the solution?

This solution is flexible and scalable. 

How are customer service and technical support?

They need to improve the technical support. 

Which solution did I use previously and why did I switch?

I have worked with checkpoint. And that solution is also good. 

How was the initial setup?

It is straightforward for deployment

What's my experience with pricing, setup cost, and licensing?

Fortinet is competitively priced, it's cheaper than Palo Alto and Check Point. 

Which other solutions did I evaluate?

We are the technologies partner so we have recommended the solution by customer dependence upon their use cases

What other advice do I have?

I recommend this solution and would rate it a seven out of 10. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
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Buyer's Guide
Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.