The majority of my use cases are firewalls and SD-WAN.
Systems Engineer at a tech vendor with 5,001-10,000 employees
Straightforward and easy to manage
Pros and Cons
- "I've found the UTM features and the SD-WAN to be most valuable."
- "We switched to FortiGate because it's straightforward and easy to manage and also has co-costing for customers."
- "The operating system isn't stable, so it goes to memory counters every night."
- "The operating system isn't stable, so it goes to memory counters every night."
What is our primary use case?
How has it helped my organization?
Most customers are moving to SD-WAN, so with FortiGate-VM, when solutions are traditional WAN, limitations have been addressed by the SD-WAN.
What is most valuable?
I've found the UTM features and the SD-WAN to be most valuable.
What needs improvement?
The operating system isn't stable, so it goes to memory counters every night.
Buyer's Guide
Fortinet FortiGate-VM
March 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
For how long have I used the solution?
I've been using this solution for around ten years.
What do I think about the stability of the solution?
This solution isn't very stable with the new operating systems compared to the old ones.
What do I think about the scalability of the solution?
FortiGate is scalable.
Which solution did I use previously and why did I switch?
I've previously used Sophos, Palo Alto, and Check Point. We switched to FortiGate because it's straightforward and easy to manage and also has co-costing for customers.
How was the initial setup?
The initial setup was straightforward, and I'd rate my experience as four out of five. Depending on the environment, deployment takes between two to three months.
What was our ROI?
I would rate the ROI as four out of five.
What's my experience with pricing, setup cost, and licensing?
Licensing is usually on an annual, two-year, or three-year basis. I would rate the product's pricing as four out of five.
What other advice do I have?
I'd give this solution a rating of nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief of Security and Research at a tech services company with 1-10 employees
Easy to configure and manage with good pricing
Pros and Cons
- "It's a very simple solution to manage."
- "I'm very happy with this product and would rate it at a ten out of ten."
- "Right now, we have two data centers that are a thousand kilometers apart. It would be nice to be able to string them together."
- "I'd like for it to be possible to cluster together data centers."
What is our primary use case?
We primarily use it to protect edge devices. We use it as a firewall.
What is most valuable?
It's a very simple solution to manage.
It's quite stable.
The scalability potential is good.
It's an easy solution to configure.
The pricing is pretty good.
What needs improvement?
I'd like for it to be possible to cluster together data centers. Right now, we have two data centers that are a thousand kilometers apart. It would be nice to be able to string them together.
For how long have I used the solution?
I've been using the solution since 2005.
What do I think about the stability of the solution?
The solution is quite stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product is very scalable. If a company needs to expand it, it can do so.
The entire company ends up using the solution, and we have between 25,000 and 50,000 employees. We have about five offices and in each data center, we use Fortigate.
How are customer service and support?
Occasionally, if the partner cannot resolve the problem, you do have to work with some Fortigate techs. They are excellent and quite helpful.
Which solution did I use previously and why did I switch?
I am working with Fortinet, Cisco, Palo Alto, and Forcepoint. I am using ASA from Cisco. It's very difficult to manage. Palo Alto is excellent, and the best in the market. Fortigate is right behind them. The central management is great.
How was the initial setup?
While the product is easy to configure, I cannot get into specifics in regards to the initial setup. It's handled by a partner. We pay them to do the setup.
The actual installation process is pretty quick. It might take about half a day or so.
I'd rate the experience of setting up the solution at a five out of five.
There are bout five people that can handle the maintenance of the product across our different data centers. They are all administrators.
What about the implementation team?
Our partner sets up the solution for us.
What was our ROI?
We've seen a decent ROI as it has helped us maintain a good level of security. I'd rate the ROI we've seen at a five out of five.
What's my experience with pricing, setup cost, and licensing?
We tend to have a three-year contract with Fortigate. While I don't know the exact costs, my understanding is that it is less expensive than some other options.
What other advice do I have?
I'm a customer and an end-user.
We use the on-premises version due to the fact that, in Algeria, we do not use cloud deployments.
I'd advise potential new users that it's a good edge solution, and not necessarily the best for data centers.
I'm very happy with this product and would rate it at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate-VM
March 2026
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Director at REDCO
A flexible solution
Pros and Cons
- "FortiGate integrates well."
- "Installation does not require another license so it is inexpensive and easy to configure."
- "New versions are complicated with a big configuration."
- "With every new version, there are issues and new parts due to the improvements."
What is our primary use case?
We are a reseller of FortiGate, but also a customer. I have configured it in my office. Our primary case use includes equipment installed with customers.
What is most valuable?
We have Fabric Security that integrates with other FortiGate family products like firewalls and switches. This means that we don't need to buy other licenses and it's easy to configure.
What needs improvement?
With every new version, there are issues and new parts due to the improvements. But the improvements are not always easy for the customer, especially when making a big configuration. Rather than being an improvement, it becomes more complicated.
For how long have I used the solution?
We have been using FortiGate for almost 12 years.
How are customer service and support?
The support is fine now, however, our last purchase was not as good. They have changed their situation and improved support again.
Which solution did I use previously and why did I switch?
I had used Sophos UTM, the Endpoints, Access Points, and XG for two years in my office. We switched because of FortiGate's service and because it is a more flexible solution.
What's my experience with pricing, setup cost, and licensing?
Installation does not require another license so it is inexpensive and easy to configure.
Which other solutions did I evaluate?
Sophos has a nice interface and is easy to configure. The XG products are good and so are the endpoints. Sophos access points and on-premise are not good. Sophos also doesn't have enough support to get into the console. Sophos has a Linux box, which is easy to try to resolve most issues, but Sophos support is not good.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead at a government with 1,001-5,000 employees
Responsive support, useful analyzer, and effective protection
Pros and Cons
- "The most valuable features of Fortinet FortiGate-VM are the servers, analyzer, and track protection."
- "The solution is highly stable."
What is our primary use case?
We use Fortinet FortiGate-VM as a network firewall.
What is most valuable?
The most valuable features of Fortinet FortiGate-VM are the servers, analyzer, and track protection.
For how long have I used the solution?
I have been using Fortinet FortiGate-VM for approximately seven years.
What do I think about the stability of the solution?
The solution is highly stable.
What do I think about the scalability of the solution?
The solution is not scalable.
We have approximately 7,000 users using this solution in my organization.
How are customer service and support?
The support has been responsive in my experience.
How was the initial setup?
The initial setup is easy and took approximately six months.
What about the implementation team?
We did the implementation with an integrator called Dimension Data and from Fortinet support.
We have a six-person technical team that does the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be less expensive. There are some features that have to be purchased separately that have their own license.
What other advice do I have?
I rate Fortinet FortiGate-VM a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Analyst at a manufacturing company with 1,001-5,000 employees
A complete solution with great features and good firewall capabilities
Pros and Cons
- "The product can scale."
- "The firewall capabilities are great, we like the EPS antivirus, it's quite a complete solution, the features on offer are good, we find the solution to be stable, and the product can scale."
- "The log settings and filters could use some improvement."
- "We occasionally have issues when we are doing firmware updates."
What is our primary use case?
We primarily use the solution for firewall purposes.
What is most valuable?
The firewall capabilities are great.
We like the EPS antivirus.
It's quite a complete solution. The features on offer are good.
We find the solution to be stable.
The product can scale.
What needs improvement?
We occasionally have issues when we are doing firmware updates.
The log settings and filters could use some improvement.
For how long have I used the solution?
I've been using the solution for ten years. It's been about a decade.
What do I think about the stability of the solution?
The stability is very good. There are no bugs. It's not glitchy. I can't recall it crashing or freezing. It offers pretty good performance.
What do I think about the scalability of the solution?
We have found the scalability to be very good. If a company needs to expand it, it can do so.
We have about 500 users on the solution right now.
How are customer service and support?
Technical support has been fine. We have no complaints. They are pretty helpful and responsive.
Which solution did I use previously and why did I switch?
We only use Fortigate. We don't use any other solution.
How was the initial setup?
We only have one person for deployment and maintenance.
It took us only two days to deploy it with our desired configurations.
What about the implementation team?
I am able to set up the solution myself. We did have a reseller who assisted us as well.
What's my experience with pricing, setup cost, and licensing?
We currently have a three-year licensing agreement. There are standard features and you do not have to pay extra fees for extra add-ons.
What other advice do I have?
We are customers and end-users. We don't have a business relationship with Fortigate.
I would advise potential new users to check the compatibility of the UTM firewall, of the rules of your organization. It's not magic. It's hard work implementing that.
I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer at a financial services firm with 501-1,000 employees
Easy to learn and use
Pros and Cons
- "The most valuable features are the SD-WAN and the web filtering applications control."
- "This is a very easy appliance, and they make it easy to learn."
- "Areas for improvement would be application control and web filtering."
- "Areas for improvement would be application control and web filtering."
What is our primary use case?
The primary use of this solution is to provide information about SD-WAN and how Fortigate helps to reduce costs.
What is most valuable?
The most valuable features are the SD-WAN and the web filtering applications control.
What needs improvement?
Areas for improvement would be application control and web filtering.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
I haven't seen any problems with stability.
What do I think about the scalability of the solution?
The scalability of this solution is limited.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The initial setup was very straightforward, and deployment did not take a long time.
What other advice do I have?
This is a very easy appliance, and they make it easy to learn. I would rate it as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of systems and technology at Hotel Zuana Beach Resort
Simple VPN creation, good technical support, and integrates well
Pros and Cons
- "Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly. Additionally, the integration and interface are good."
- "Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly, and the integration and interface are good."
What is our primary use case?
We use Fortinet FortiGate-VM as a firewall for our internet.
What is most valuable?
Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly. Additionally, the integration and interface are good.
For how long have I used the solution?
I have been Fortinet FortiGate-VM for approximately three years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Fortinet FortiGate-VM is scalable.
We have 110 systems for users that we can connect and we have 12 users using the VPN.
How are customer service and support?
The technical support in my experience has been good.
What about the implementation team?
We require ten people for the deployment of Fortinet FortiGate-VM.
What's my experience with pricing, setup cost, and licensing?
We have been waiting a long time for the vendor to give us licenses, it has been five months and we are still waiting. However, the price is reasonable.
What other advice do I have?
I rate Fortinet FortiGate-VM a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Full support analyst at Gruppen
A very friendly and easy solution with an easy to use configuration, graphical interface and command line
Pros and Cons
- "The configuration, graphical interface and command line are easy to use."
- "My experience with the solution has been very positive and Fortinet provides a great layer of security when it comes to SD-WAN and other security capabilities."
- "The price is problematic."
- "The price is problematic."
What is our primary use case?
We primarily use the solution as a public cloud for Microsoft Azure.
What is most valuable?
My experience with the solution has been very positive and Fortinet provides a great layer of security when it comes to SD-WAN and other security capabilities. There are many models available to suit a host of environments.
The solution is extremely easy and friendly. The configuration, graphical interface and command line are easy to use.
What needs improvement?
The price is problematic.
An interesting feature of the vendor license involves SD-WAN orchestrator and this should be addressed in the part which deals with feature licensing.
For how long have I used the solution?
I have been working with FortiGate products for the past five years and with Fortinet FortiGate-VM for the past year.
How are customer service and support?
The technical support varies with the product in question. The support for FortiGate appliances is relatively good compared with the more complicated support afforded other products.
Which solution did I use previously and why did I switch?
I like the comparative use of the SD-WAN feature of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution could be better priced.
What other advice do I have?
My sole experience with the solution is in the Azure environments.
As a Fortinet partner, I make use of many of its products.
As I feel Fortinet FortiGate-VM to be a good solution, I rate it as a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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