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Head of systems and technology at Hotel Zuana Beach Resort
Real User
Jan 3, 2022
Simple VPN creation, good technical support, and integrates well
Pros and Cons
  • "Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly. Additionally, the integration and interface are good."

    What is our primary use case?

    We use Fortinet FortiGate-VM as a firewall for our internet.

    What is most valuable?

    Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly. Additionally, the integration and interface are good.

    For how long have I used the solution?

    I have been Fortinet FortiGate-VM for approximately three years.

    What do I think about the stability of the solution?

    The stability is good.

    Buyer's Guide
    Fortinet FortiGate-VM
    September 2026
    Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
    914,322 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    Fortinet FortiGate-VM is scalable.

    We have 110 systems for users that we can connect and we have 12 users using the VPN.

    How are customer service and support?

    The technical support in my experience has been good.

    What about the implementation team?

    We require ten people for the deployment of Fortinet FortiGate-VM.

    What's my experience with pricing, setup cost, and licensing?

    We have been waiting a long time for the vendor to give us licenses, it has been five months and we are still waiting. However, the price is reasonable.

    What other advice do I have?

    I rate Fortinet FortiGate-VM a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Full support analyst at Gruppen
    Real User
    Dec 1, 2021
    A very friendly and easy solution with an easy to use configuration, graphical interface and command line
    Pros and Cons
    • "The configuration, graphical interface and command line are easy to use."
    • "My experience with the solution has been very positive and Fortinet provides a great layer of security when it comes to SD-WAN and other security capabilities."
    • "The price is problematic."

    What is our primary use case?

    We primarily use the solution as a public cloud for Microsoft Azure. 

    What is most valuable?

    My experience with the solution has been very positive and Fortinet provides a great layer of security when it comes to SD-WAN and other security capabilities. There are many models available to suit a host of environments. 

    The solution is extremely easy and friendly. The configuration, graphical interface and command line are easy to use.

    What needs improvement?

    The price is problematic. 

    An interesting feature of the vendor license involves SD-WAN orchestrator and this should be addressed in the part which deals with feature licensing. 

    For how long have I used the solution?

    I have been working with FortiGate products for the past five years and with Fortinet FortiGate-VM for the past year. 

    How are customer service and support?

    The technical support varies with the product in question. The support for FortiGate appliances is relatively good compared with the more complicated support afforded other products. 

    Which solution did I use previously and why did I switch?

    I like the comparative use of the SD-WAN feature of the solution. 

    What's my experience with pricing, setup cost, and licensing?

    The solution could be better priced. 

    What other advice do I have?

    My sole experience with the solution is in the Azure environments. 

    As a Fortinet partner, I make use of many of its products. 

    As I feel Fortinet FortiGate-VM to be a good solution, I rate it as a ten out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiGate-VM
    September 2026
    Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
    914,322 professionals have used our research since 2012.
    Consultor Infraestructura, Networking y Seguridad en Seti Consulting at SETI CONSULTING
    Real User
    Nov 15, 2021
    Easy to set up, stable and fast with good WAN optimization capabilities
    Pros and Cons
    • "The most valuable feature is the WAN optimization."
    • "The solution is quite good; it is simple and fast."
    • "In terms of improvement, there have been some problems with the bandwidth of the security layer."
    • "We have encountered certain issues with the bandwidth in respect of the security layer."

    What is our primary use case?

    We use Fortinet FortiGate-VM as an SD-WAN solution and for security profiles.

    I do not recall which version we are using. 

    What is most valuable?

    The most valuable feature is the WAN optimization. 

    What needs improvement?

    We have encountered certain issues with the bandwidth in respect of the security layer. 

    For how long have I used the solution?

    I have been working with Fortinet FortiGate-VM for two years. 

    What do I think about the stability of the solution?

    The solution has good stability. 

    What do I think about the scalability of the solution?

    For the moment, we don't have plans to increase the usage. 

    How was the initial setup?

    The initial setup was simple.

    The setup period can vary. I believe it did not take us more than a week. 

    What about the implementation team?

    There are ten people in our organization who are responsible for the deployment. 

    What's my experience with pricing, setup cost, and licensing?

    Our licensing costs are of a general nature. There are no additional costs beyond the standard fee. 

    What other advice do I have?

    There are around 100 users making use of the solution in our organization. 

    The solution is quite good. It is simple and fast. 

    I rate Fortinet FortiGate-VM as a nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director General CEO at SC Telecom
    Real User
    Nov 9, 2021
    I like its interface and load-balancing features
    Pros and Cons
    • "In terms of specific features, I like FortiGate's load balancing, interface, and priority on the network."
    • "I like how Fortinet products work together to provide a total equipment solution."
    • "Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive."

    What is most valuable?

    I like how Fortinet products work together to provide a total equipment solution. And, I don't see any issues with that solution. In terms of specific features, I like FortiGate's load balancing, interface, and priority on the network.

    What needs improvement?

    Fortinet could improve the availability and delivery of its products. It takes four to six weeks for every purchase to arrive.

    For how long have I used the solution?

    I've been using FortiGate-VM for six years.

    How are customer service and support?

    Fortinet's local support in Mexico could be better.

    What other advice do I have?

    I rate FortiGate 10 out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Engineering Manager at Primatel Communication Snd Bhd
    Real User
    Oct 29, 2021
    More scalable than the hardware version
    Pros and Cons
    • "Fortinet-VM is more scalable than the hardware version, because if you want a more scalable firewall, you can get a VM, install it on a high-end server, and have much higher performance in packaging all these policies and hardware security features."
    • "To improve FortiGate-VM, Fortinet needs to harden it more. For example, if you are using Hyper-V, then you need guidelines for hardening FortiGate-VM that are specific to the Hyper-V environment. If it's VMware, there should be at least a guideline on how to harden the firewall."
    • "To improve FortiGate-VM, Fortinet needs to harden it more."

    What is our primary use case?

    We're using FortiGate-VM on-prem for our firewalls. The Fortinet component in the cloud is FortiGuard. We get our virus definitions regularly updated from the cloud, but the FortiGate firewalls are all on-prem. While the virtual firewalls are created inside the physical firewall, there is an option for a virtual machine firewall where we'll give you the VHD file, and you can install it to a server.

    Virtual machines aren't widely used in Brunei because the Brunei government isn't ready for these things yet. They're more confident in hardware, but everything is slowly starting to head in this direction. Others are watching what will happen when people use the apps before they try them.

    How has it helped my organization?

    Some customers prefer VM, especially those customers already leveraging the virtual machine environment. Typically, they don't want to spend on the hardware because they already have all these VMs, so they choose the VM option. But in most deployments, they still prefer the hardware for their firewall because it's already hard-coded.

    What needs improvement?

    To improve FortiGate-VM, Fortinet needs to harden it more. For example, if you are using Hyper-V, then you need guidelines for hardening FortiGate-VM that are specific to the Hyper-V environment. If it's VMware, there should be at least a guideline on how to harden the firewall.

    For how long have I used the solution?

    We've been working with FortiGate-VM since 2010.

    What do I think about the scalability of the solution?

    Fortinet-VM is more scalable than the hardware version. If you're using an appliance, there are limitations in terms of hardware specs. So if you want a more scalable firewall, you can get a VM and install it on a high-end server. From there, you have more leverage on how many virtual firewalls you want to create based on that VM. In other words, it's already fixed hardware in the appliance — it's already hard-coded in the appliance. So if you are using a VM and installing it on a high-specs server, then your machine has much higher performance in packaging all these policies and all these hardware security features. 

    How are customer service and support?

    We proved the frontline support for our client organizations or customers. So far we are satisfied with Fortinet support. We have currently have Fortinet-certified engineers in our company, so we don't have to contact support unless it's a complex issue. We have an NSE7-certified engineer, so we are quite confident with our deployment now.

    How was the initial setup?

    FortiGate-VM setup is pretty straightforward. It depends on the implementation size, but it takes a week for an organization of around 100 users. Normally Fortinet helps their customers with deployment and post-deployment adjustments, so you don't have any problems. If anything goes wrong, Fortinet is there to support you. 

    What's my experience with pricing, setup cost, and licensing?

    Like most similar products in the market, Fortinet's enterprise customers need to pay for annual support. They call it FortiCare, and it's direct support from Fortinet. FortiCare is renewed annually and covers support for new releases, purchases, and updates. 

    What other advice do I have?

    I rate Fortinet FortiGate-VM eight out of 10. However, based on experience, we usually don't recommend using VM firewalls. We still prefer using a hardware-based firewall when that's appropriate. It depends on your needs and the size of your user base. With FortiGate-VM, you can control the size of your firewall if you're using VMs. But on the other hand, if you are using Microsoft Hyper-V, you need to address all these vulnerabilities of Microsoft. And if you're using VMware, then you need to deal with VMware's vulnerabilities. The hardware version of FortiGate has already been hardened based on FortiGate standards. That's the main difference between the FortiGate appliance and FortiGate-VM.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1651302 - PeerSpot reviewer
    Director Of Technology at a tech services company with 1,001-5,000 employees
    Real User
    Sep 29, 2021
    Flexible pricing, versatile, scalable, stable, and the support is good
    Pros and Cons
    • "It is very versatile."
    • "Fortinet FortiGate-VM is very scalable because you can use Fortinet FortiManager."
    • "More monitoring should be included with Fortinet FortiGate-VM, in my opinion. It has a monitoring tool, but it could be improved."

    What is our primary use case?

    Fortinet FortiGate-VM may be installed on Azure or AWS.

    You can either install it in your data center alongside your virtual applications or put it in the public cloud to secure it.

    What is most valuable?

    It is very versatile.

    What needs improvement?

    More monitoring should be included with Fortinet FortiGate-VM, in my opinion.

    It has a monitoring tool, but it could be improved.

    For how long have I used the solution?

    We have been selling Fortinet FortiGate VM for at least 12 years. It could be 15 years because it has been exclusive since the beginning.

    It's available both on-premises and in the cloud.

    What do I think about the stability of the solution?

    It's a stable product.

    What do I think about the scalability of the solution?

    Fortinet FortiGate-VM is very scalable because you can use Fortinet FortiManager.

    We have a big team of many people.

    How are customer service and support?

    Technical support is good.

    What's my experience with pricing, setup cost, and licensing?

    With Fortinet FortiGate-VM you can bring your own licensing, or it can be paid on a yearly basis.

    Pricing is very flexible.

    What other advice do I have?

    Definitely, I would recommend this solution to others.

    FortiGate Cloud and FortiGate-VM are the same product.

    FortiOS is the operating system on FortiGate.

    Fortinet has a very large product portfolio. You have the VM, and you have physical appliances for Firewalls.

    I would rate Fortinet FortiGate-VM a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Creative Head/Director at a marketing services firm with 1-10 employees
    Real User
    Top 20
    Sep 13, 2021
    A stable solution with good technical support, easy installation and ease of use, but the GUI features could be better
    Pros and Cons
    • "The technical support is very good."
    • "The solution should provide more useful GUI features."

    What is our primary use case?

    We use the solution for creating IPsec tunnels and web and application filters. We use it for monitoring virtual traffic on platforms including VMware solutions. 

    What is most valuable?

    I only know a little bit about the solution's firmware.

    This said, the solution is stable and user-friendly. 

    What needs improvement?

    The solution should provide more useful GUI features. This would prevent us from having to resort to CLI or certain basic commands. 

    There should be an IPsec failover. 

    For how long have I used the solution?

    We have been using Fortinet FortiGate-VM for around four years.

    What do I think about the stability of the solution?

    The solution is stable. 

    How are customer service and technical support?

    The technical support is very good. It does not need to be improved. 

    How was the initial setup?

    The installation is very easy and user-friendly. 

    What about the implementation team?

    We have two teams, involving PLM managers, whose sole job is to support the customers. 

    What's my experience with pricing, setup cost, and licensing?

    We pay for a yearly license. 

    What other advice do I have?

    We deployed the solution in a vCenter, using VMware. We do so solely on cloud. 

    We have around 10 clients who are making use of on-premises deployment. 

    We usually recommend SonicWall and Sophos in place of the solution since, with this IPsec solution, if one configures to an HPE with the IPsec failover, it fails to work. 

    I rate Fortinet FortiGate-VM as a seven out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
    PeerSpot user
    Tech Security & Networking Support Lead at a venture capital & private equity firm with 51-200 employees
    Real User
    Sep 7, 2021
    Feature-rich, reliable, easy to scale, and has good support
    Pros and Cons
    • "The most valuable features are the IPS and Antivirus."
    • "Apart from the firewall, it comes with antivirus, IPS, and Web Application Firewall, and it has a lot of integration with external connectors, such as Teams, that are protected from threats that come from external sources."
    • "It needs an Application Inspection."

    What is our primary use case?

    FortiGate is an Exhibition Firewall that comes with the Antivirus, IPS, and Web Applications

    What is most valuable?

    The most valuable features are the IPS and Antivirus.

    The firewall functionalities are fine.

    It has a lot of features.

    What needs improvement?

    It needs an Application Inspection. The threat landscape is very high. Anyone can exploit the flow-based policies. It is always better to have intern-based policies.

    For how long have I used the solution?

    I have been using Fortinet FortiGate-VM for more than two years.

    We are using the latest version.

    What do I think about the stability of the solution?

    Fortinet FortiGate-VM is a reliable product.

    What do I think about the scalability of the solution?

    It is easy to scale this solution, but there are some challenges with Azure and high availability.

    How are customer service and technical support?

    My experience with technical support was good.

    Which solution did I use previously and why did I switch?

    We are also using Palo Alto.

    How was the initial setup?

    The initial setup was simple.

    We don't require a lot of maintenance. Most of the maintenance is carried out by Microsoft.

    It is a custom operating system that is available on FortiGate Firewall, and Palo Alto Firewall.

    Microsoft doesn't do anything in terms of upgrades of the patches. They only do basic maintenance at the host level and the VM level.

    We only have one person managing the device.

    What about the implementation team?

    We were able to complete the installation on our own.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is somewhere in the middle. It's a mid-ranged product.

    There are additional fees with this solution.

    What other advice do I have?

    I would recommend this solution to others. It is a stable firmware, with many releases. It has a lot of features. Apart from the firewall, it comes with antivirus, IPS, and Web Application Firewall.

    It has a lot of integration with external connectors, such as Teams, that are protected from threats that come from external sources.

    I would rate Fortinet FortiGate-VM an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1641246 - PeerSpot reviewer
    Senior Security Engineer at a energy/utilities company with 1,001-5,000 employees
    Real User
    Aug 8, 2021
    Very intuitive with a clean interface and good stability
    Pros and Cons
    • "It's very easy to set up, even for more junior developers."
    • "The stability is excellent."
    • "Their offering for MFA isn't the cleanest."

    What is our primary use case?

    The use case for VMs is if you're going to deploy them like a SaaS edge, to protect your applications or provide deeper visibility into the traffic. Or you could use it in your data centers as well. However, that's not our preference.

    We primarily use the solution for network segmentation at our data centers and remote connectivity to our distributed sites.

    How has it helped my organization?

    We were able to take advantage of their management tool, FortiManager, to get a single pane of glass. FortiManager and FortiAnalyzer do not have a single panel glass. Rather, they are two panes of glasses to manage and monitor the firewalls where previously we were using Cisco. I don't want to call them legacy firewalls, however, with Cisco firewalls, we didn't have that management or logging visibility.

    What is most valuable?

    The product has pretty good logging and reporting capabilities native to the firewall. Then they also use FortiAnalyzer to aggregate that traffic and provide more detailed and aggregated reporting. That's going to help when you're analyzing network traffic for network segmentation initiatives.

    The stability is excellent.

    It's very easy to set up, even for more junior developers.

    The scalability has improved. 

    It's got a clean interface and it's very intuitive. Everything is easy to navigate.

    What needs improvement?

    Their offering for MFA isn't the cleanest. They have a product called FortiAuthenticator. It's not a FortiGate but that is one of their MFA offerings. However, other products that I've used, like Duo, are better from a user experience standpoint. They are easier to configure. 

    For how long have I used the solution?

    I've been using the solution for ten years. It's been a while. 

    What do I think about the stability of the solution?

    Six or seven years ago, they had issues with code versions where they would make changes within the code version and they would have some bugs. That said, over the last six or so years, their releases have been very stable. We've had very few issues with any type of bugs or issues.

    What do I think about the scalability of the solution?

    Scalability has gotten better with their SD-WAN offering. They're able to utilize inexpensive lines such as 4G, 5G, or DSL. It has allowed us to move away from expensive MPLS lines.

    Historically, conventional or Next-Gen firewalls have been utilized at data centers and remote sites. Now, however, a lot of customers are moving towards Zero-Trust access and SASE. I'm currently looking to get a little bit more information on Zero-Trust architecture, as it reduces the overall management and need for physical firewalls in all your locations, which can get expensive.

    Which solution did I use previously and why did I switch?

    We also use the Cisco ASA firewalls. I do find that Fortinet is easier to handle than Cisco as you don't need to handle tasks via the command line, which makes it easier especially for junior-level developers.

    How was the initial setup?

    The initial setup is very straightforward. I started out in the Cisco world with Cisco firewalls and switches. Then we started deploying FortiGate and I found that FortiGate was easier to learn, especially for junior-level engineers. We were able to get junior-level engineers up to speed quicker than if it was a Cisco platform, especially if they haven't used the command line before.

    Deployment usually takes a day, depending on the complexity of the firewall. It might be a day to two, depends on if we are using multiple IPSec tunnels if it's at a data center or a remote site. 

    In terms of deployment and maintenance, in my experience, by a rough order of magnitude, a company would need one technician per 30 firewalls. For our company, we had a team of three network engineers and we had a fleet of about 120 firewalls.

    What about the implementation team?

    I handed the implementation myself with my team. We didn't need any integrators or consultants.

    What's my experience with pricing, setup cost, and licensing?

    For our entire fleet of 120 firewalls, we're paying about $100,000 per year. The licensing fees give you support and the capability to download updated definitions of threat intelligence from Fortinet.

    What other advice do I have?

    I was previously a customer. now I am a reseller and Fortinet partner.

    We primarily use hardware-based appliances, including the 100 D/E series, 100F, 190 D/E's, ADCs, 600 E's. They are similar to VMs.

    We're using the most recent code level at this time. We're one version behind the latest version. We tend to use one version behind the most recent for safety reasons so that we can avoid troublesome bugs or glitches.

    Anyone looking to deploy Next-Gen firewalls, in general, should really define their use cases to be able to decide on the proper technology to deploy within the environment. If you're looking to deploy Next-Gen firewalls at all your locations and create point-to-point VPN tunnels, they can get cumbersome and difficult to manage policies. It is also difficult to do network segmentation. With some of the Zero-Trust offerings, you're able to actually move your clients outside of your corporate perimeter, and then isolate those applications based on the user per application, instead of requiring them to dial back via traditional VPN to your data centers, which sometimes isn't the best user experience for your end-users.

    I'd rate the solution at an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1622106 - PeerSpot reviewer
    Project manager at a comms service provider with 10,001+ employees
    Real User
    Jul 27, 2021
    Good performance, feature-rich, and stable
    Pros and Cons
    • "Its interface is good. It comes with a lot of features, and its performance is also very good."
    • "It is a very good product, and it is good at standing by itself. It can maybe have a little bit of integration with other products, but it is not that important for most use cases."
    • "For the SD-WAN use case that I am researching, it seems more suitable for medium-sized customers. It is a little bit difficult to use for a big customer."

    What is our primary use case?

    I work for a telecommunication company. We are a service provider, and we use it for our internal network and for providing services to our customers.

    What is most valuable?

    The firewalling feature is used the most, but we also have a particular use case for the SD-WAN service. 

    Its interface is good. It comes with a lot of features, and its performance is also very good. 

    What needs improvement?

    It is a very good product, and it is good at standing by itself. It can maybe have a little bit of integration with other products, but it is not that important for most use cases.

    For how long have I used the solution?

    I am quite new to this product.

    What do I think about the stability of the solution?

    Its stability is very good.

    What do I think about the scalability of the solution?

    For the SD-WAN use case that I am researching, it seems more suitable for medium-sized customers. It is a little bit difficult to use for a big customer.

    How are customer service and technical support?

    Their technical support is good.

    What other advice do I have?

    I would rate Fortinet FortiGate-VM a 10 out of 10. It tops others in terms of performance.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2026
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    Buyer's Guide
    Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.