Fortinet FortiNAC Reviews

We use Fortinet FortiNAC to protect against IoT threats.

Fortinet FortiNAC's automatic threat response capability is good.

Fortinet FortiNAC offers several valuable features, including data security, 99 percent uptime with VPN connections, MAC filtering, and traffic prioritization.

Fortinet FortiNAC could improve its hardware for use with cloud-based firewalls.

I have been using Fortinet FortiNAC for around five years.

I would rate the stability of Fortinet FortiNAC seven out of ten.

Fortinet FortiNAC is scalable. I would rate the scalability eight out of ten.

The technical support is good.

Positive

The initial setup is straightforward. We require two to three hours for deployment.

I would rate the price of Fortinet FortiNAC seven out of ten with ten being the most expensive.

I would rate Fortinet FortiNAC an eight out of ten.

We have 100 users.

Monthly maintenance is required. We have three engineers responsible for the maintenance.

I recommend Fortinet FortiNAC to others.

We use Fortinet FortiNAC for visibility and control.

The Fortinet FortiNAC device visibility feature helps prevent unauthorized devices from being plugged into our network, even if physically brought onto the premises.

Fortinet FortiNAC's policy enforcement is a valuable asset in our network architecture. It empowers us to manage and control all devices accessing our network. Even if our Wi-Fi password is compromised, unauthorized users remain restricted from accessing sensitive information.

The most valuable aspect of Fortinet FortiNAC is the control it offers. Deploying the solution allows us to enforce our network access policy, ensuring outsiders cannot access our internal network without requesting and receiving proper authorization. This system effectively flags unauthorized attempts and directs guests to a dedicated guest network, preventing them from reaching sensitive production resources.

The training documentation needs to be more transparent. 

I have been using Fortinet FortiNAC for one year.

Fortinet FortiNAC is a stable solution. 

Fortinet FortiNAC is scalable with no limitations.

The technical support team is responsive and offers both phone and email support options. However, we typically find email to be the most efficient communication channel.

Positive

The initial setup is not easy. 

The product itself is inexpensive, but the licensing is expensive.

I would rate Fortinet FortiNAC nine out of ten. The high cost of the license reduces my rating from a perfect ten.

Fortinet FortiNAC offers comprehensive control and visibility of our network, providing detailed information about all connected devices and users, ensuring peace of mind.

My use case involves a next-generation firewall and SIEM. My primary focus is on the next-generation firewall, VPNs, and URL filtering for my local employees. Additionally, I use other Fortinet tools like FortiAuthenticator, FortiNAC, and several other Fortinet products.

The support is excellent when I encounter a problem or need to implement a new product. The support team is always helpful and responsive.

You can update and upgrade the solution every three years with support by making a three-year contract. However, you cannot modify the solution's hardware. Fortinet continuously improves its support and technology. Regarding vulnerabilities, one of the concerns is with the SSL VPN. Instead, I use another VPN that doesn't have the commonly exploited vulnerabilities.

I have been using Fortinet FortiNAC for five years.

Fortinet is very user-friendly and helps maintain network security. It is both easy to use and affordable, especially considering the level of network security and reliability it provides.

I use other tools like XDR with SolarWinds, not directly with Fortinet. However, I am aware that Fortinet offers its products for SDR.

The initial setup is straightforward and took three months to complete. Security technicians do this job.

It is best for protection as it is more secure than others. ROI is very good.

The pricing is lower. It costs around 49$.

I recommend the solution.

Overall, I rate the solution a nine out of ten.

We are using Fortinet FortiNAC as a competitive solution to Cisco. We are doing a POC for the solution.

The most valuable features of Fortinet FortiNAC are user device management and there are plenty of policies.

The training from Fortinet FortiNAC could improve. Fortinet has to plan for better training for its partners. Additionally, device management should have more integration with other devices, such as new and third-party devices.

I have been using Fortinet FortiNAC for approximately four years.

I rate the stability of Fortinet FortiNAC an eight out of ten.

The solution is highly scalable and can be done with ease. The solution is suitable for small to large enterprises.

I rate the scalability of Fortinet FortiNAC a nine out of ten.

The support from Fortinet FortiNAC needs to be improved around the world. The response time is too long. The support from other vendors is a lot better, such as Cisco. 

I rate the support from Fortinet FortiNAC a six out of ten.

Neutral

I have used Cisco solutions and Fortinet FortiNAC has better performance. Additionally, I have used Huawei, Palo Alto, and Juniper.

The initial setup of Fortinet FortiNAC is easy.

The price of Fortinet FortiNAC is less than Cisco's solution. However, the price could improve by being reduced.

The main competitors for Fortinet FortiNAC are Forcepoint and ClearPath. The main diffidence is Fortinet FortiNAC is more expensive but has better stability.

I rate Fortinet FortiNAC nine out of ten.

It is mainly used by clients in the healthcare sector. In certain instances, the solution is implemented to address specific scenarios involving the deployment of devices within the IT infrastructure.

Our users seek control and validation for devices connecting to their location. They require information about the specific devices connecting to the network, and they want to be notified when certain triggers occur. Additionally, they emphasize the importance of having security features implemented on their end to ensure a robust overall security posture.

Our clients aim to streamline their environment by opting for a unified brand provider, ensuring synchronization and compatibility within the entire system.

Our users have been asking for simpler documentation and training materials to facilitate the deployment process. I would suggest focusing on enhancing essential features, as our customers typically need to implement basic scenarios rather than advanced functionalities.

I have been working with it for approximately five months.

It provides excellent stability capabilities. I would rate it eight out of ten.

We are very satisfied with the level of scalability provided. I would rate it eight out of ten. In Taiwan, our clientele primarily consists of small to medium-sized enterprises, with a limited presence among larger companies. On a global scale, our customer base is predominantly composed of medium-sized organizations.

I would rate its customer service and support eight out of ten.

Positive

While we are familiar with the product and find it straightforward to deploy from our perspective, our clients may find it challenging. Therefore, we believe it's essential to offer the simplest implementation methods and documentation to assist them effectively.

Typically, we can complete a project in one to two days. However, there are instances where we assist our partners, who may require additional time, such as when applying a solution or utilizing a specific tool. The duration of the deployment largely depends on meeting the unique requirements of each customer.

The price is fair and reasonable for our clients.

I would recommend this solution primarily because, in the majority of cases, we have observed significant improvements in the security posture of our original customers and enterprise users. It effectively addresses issues arising from endpoint connections to the network, contributing to an enhanced overall security solution for our clients. I would rate it nine out of ten.

Fortinet FortiNAC is very easy to use, and we can run the proof of concept in one day. The main part of the configuration is to create the policies. We can present more of the solution and protect more clients with it.

One of our customers had a network segmentation project on which they were going to segment their network with new VLANs. They would have to spend a lot of time configuring around 500 switches if the segmentation was done without a NAC. We presented Fortinet FortiNAC to them, and we were able to help them with the VLAN segmentation project. With the Fortinet FortiNAC, you don't need to do the segmentation because the solution helps with the VLAN micro-segmentation. We could do all the segmentation they were planning by creating policies on the Fortinet FortiNAC. They only had to create the VLANs on all the 500 switches, which was easy because they have their network management solution and Aruba switches. All they needed to do was create the SNMP configuration. We had to discover all the switches because NAC has this feature on which you discover all the network devices, point the IP range, and then the NAC tries to find network devices in the environment. We created the policies the way they wanted. For instance, if it is an IP phone, it should go to the IP VLAN; if it is a Windows desktop, it should go to the desktop VLAN; and if it is a Windows server, it should go to the server VLAN. We created such policies using Fortinet FortiNAC, and we were able to help our customers reduce their expenses with their network project.

The most valuable feature of Fortinet FortiNAC is compliance, which we can do with the clients and the endpoints on the network. We can specify many rules to check if the device is on the domain and if there is any allowed process running on the endpoint. We can use the Fortinet FortiNAC to monitor if the antivirus is working and is up-to-date on the endpoint. If there is something wrong with the endpoint, we can quarantine it so that the endpoint won't have access to the internet or will only have access to the NAC portal that tells the user what is wrong with their endpoint.

Fortinet FortiNAC's documentation should be improved because there's not much debugging or troubleshooting documentation for the Fortinet FortiNAC. We had to open a ticket with Fortinet for an issue we faced on the FortiNAC. During this ticket handling, we were able to learn a lot of troubleshooting comments which are not properly documented. If it is documented, it's only internally on Fortinet, not as a public document. Fortinet FortiNAC must work around this and allow partners access to those troubleshooting documents.

I would like to see a more refined way to customize the portals. We are not able to do a lot of customization on the Fortinet FortiNAC portals. We cannot change anything or create a title for the Fortinet FortiNAC portal as we can on other portals.

I have been using Fortinet FortiNAC since 2018.

I rate Fortinet FortiNAC an eight out of ten for stability because I had issues with its previous versions.

I rate Fortinet FortiNAC a ten out of ten for scalability. We have plans to use Fortinet FortiNAC even more in the future. We have three ongoing projects, two projects that we just closed, and ongoing proof of concepts for another project.

Fortinet FortiNAC's technical support is very good. There are not a lot of Fortinet technicians enabled to troubleshoot FortiNAC. However, when we find one, they are very helpful.

It is straightforward to deploy Fortinet FortiNAC until you reach the compliance part. If you have a simple compliance rule, you have just one policy. However, with Fortinet FortiNAC, we can create layers of compliance, and that's when it gets complicated since there is no visual way to see those layers. You need to know your configuration to understand the layers. If someone new accesses the Fortinet FortiNAC solution and tries to look through your policies, they will need time and training to understand how the layers of compliance work.

One of our customers was going to spend more than 100 hours with technical people to configure all the segmentation they were planning for their network project. With the help of Fortinet FortiNAC, we reduced it from 100 hours to 10 hours of effort.

We are using the Fortinet FortiNAC 9.2 version. Since Fortinet FortiNAC is a network access control solution, it is better to have it on-premises, and closer to the devices it will manage.

Sometimes we have a lot of issues either because of the old models of switches the customers are using, or the customer is using a type of switch that is not manageable. However, that's more of a design issue.

You must have a good network for you to be able to use Fortinet FortiNAC. If you don't have a full network project with new devices and router switches, you must first fix your network.

Overall, I rate Fortinet FortiNAC a nine out of ten.

Our customers are from the security and financial services industries. 

FortiNAC is a network access control. In banking systems and in terminals, we need to manage VLAN and receive reports like IBS and IDS. Every VLAN has specific information to share some, but not all, of the files, because there are restrictions in the banking and financial systems. 

All the features of Fortinet FortiNAC are valuable. We find it beneficial to apply the permission rules. 

I have 20 years of experience working with these kinds of products with no issues. Any graphical user interface was very easy to use. Now, everything is new.

For future releases, I recommend that Fortinet make more series with a hard disk. We have customers who request a hard disk. On the one series, 21.101, we can see it has an internal hard disk. The 101 and 201 have a hard disk, however, the 100 and 200 do not. Keeping the hard disk on the one series will be easier for the distributor and will keep the prices lower for the customer. 

I have been using Fortinet FortiNAC for eight years.

The stability of this product is very good. With FortiNAC you have protection for each of your services.

Technical support from Fortinet can be slow as there are some delays. Just like most service providers, the first line of support is the least knowledgeable, so they refer you to the second or third level of support, which causes delays.

However, to activate the license or extend the warranty, they are fast.

We are able to do all of our projects without support. The stability is good. Therefore, I would rate customer service and support a nine out of ten.

Positive

Deployment of Fortinet FortiNAC took no more than three days. One day for analysis, the second day to implement, and the last day to transfer the implementation documents to the end user and to test it.

We implemented this solution by ourselves. The solution requires one or two engineers to deploy and maintain it.

We evaluated Palo Alto, it is very good, however, it is difficult to transfer knowledge for the end user. Palo Alto also does not have email protection.

Fortinet performs all the services we require from them. The implementation of the solution is easy. 

Overall, I would rate Fortinet FortiNAC a nine out of ten. 

We use this solution for network access control to ensure that access into our environment, especially our endpoints, is controlled. We have 23 sites in different geographic locations, so we want to make sure that a person can't just sneak into a branch, plug in a device, and connect to the network.

We also want to reduce the risk of connecting endpoints that have vulnerabilities, for an added layer of protection. If you're missing patches of security, you basically have no firewall because those are potential entry points for attackers. We want to control and manage them from a central point so that, if there are any potentially hazardous connections, we are able to block the user but also remediate in the case of Microsoft updates or if updates are missing on their PC.

It's a very good solution and one thing I have noted is its simplicity and the ease of the set-up process. Of course, we worked with experts from Fortinet who helped us set it up, but if you look at how easy it is to follow the instructions, like the simplicity of the UI, it's like a daily language. If I want to block an access and I think it should flow a certain way, I can do it that way easily. In other solutions, like maybe Cisco ISE for example, I think you need to be a bit more technical to really understand what you are doing.

I hope that Fortinet can add a feature with a remediation mechanism when you find a broken piece so that you can click on something and download the needed update or resolve the firewall issue more easily. Currently, we have to use an external remediation server to download updates. For example, the Kaspersky antivirus was originally built just for threat detection and prevention. Still, they've gone to another level where the solution can point to a vulnerability, and you can click a button to remediate it, and the solution goes and pulls the download and fixes it.

I have been using this solution for three to four months.

So far, from what I have seen, it is a stable solution.

The solution is scalable. When we expand our network, we expand the solution.

Their remote support is great. Plus, there's the fact that they have 24/7 support services, so if we need anything, we're able to get the support that we need.

The initial setup was okay because we had help from the Fortinet experts. It was a new application for us, so obviously, there was lots of learning involved. However, we were able to explain what things needed to happen, and they were able to actually show us, "Okay. That one, we do like this. This one, we can do like that." Also, we had some additional things that weren't included in our environment, and the support engineers were able to provide those solutions for us. We continue to buy more solutions from them that work with what we have procured already, including firewalls, radio servers, and a variety of plug-ins.

We had help from the Fortinet team and we deployed in about two to four weeks. We had a time zone issue because I'm located in Zambia and we needed to be available on this side for them to set up the solution, so we set up Teams meetings to work together online. Also, they offered training to us so that we could get certified to manage the product ourselves.

It's a pricey solution. I don't know if it's maybe because the local partner overcharges me, but when I was researching other solutions, Cisco ISE is cheaper. My current license is about $60,000 to $70,000 thousand, while the equivalent through Cisco would be around $15,000.

It is a brilliant solution. My advice to those looking into the product would be to ensure that you get trained on how to use the solution so that you can fully appreciate and understand how to effectively implement and manage it. Then, secondly, you should do your research on the price. I don't know what the pricing is like from Fortinet, but we are not allowed to deal directly with them so we had to go through a distributor, which increased the price. Sometimes, if there is only one distributor in an area, you can get exploited.

On the technical side, I would rate this solution as a ten out of ten, but I'm not happy with the price, so as a whole, I would rate it as an eight out of ten.