Fortinet FortiNAC Reviews

We use Fortinet FortiNAC to protect against IoT threats.

Fortinet FortiNAC's automatic threat response capability is good.

Fortinet FortiNAC offers several valuable features, including data security, 99 percent uptime with VPN connections, MAC filtering, and traffic prioritization.

Fortinet FortiNAC could improve its hardware for use with cloud-based firewalls.

I have been using Fortinet FortiNAC for around five years.

I would rate the stability of Fortinet FortiNAC seven out of ten.

Fortinet FortiNAC is scalable. I would rate the scalability eight out of ten.

The technical support is good.

Positive

The initial setup is straightforward. We require two to three hours for deployment.

I would rate the price of Fortinet FortiNAC seven out of ten with ten being the most expensive.

I would rate Fortinet FortiNAC an eight out of ten.

We have 100 users.

Monthly maintenance is required. We have three engineers responsible for the maintenance.

I recommend Fortinet FortiNAC to others.

The primary use case that I have with the FortiNAC is allowing non-domain machines onto the domain Wi-Fi. Windows machines are easy to get onto a secured internal network because we control them, but for other devices such as Macintosh devices, TVs, and printers that we need to get access to the network, we want to be able to do that without having to hand out a password.

I also use it to condense my SSIDs down to one. We have a number of different wireless devices that require their own separate network, and instead of having three or four, or even five different SSIDs, one for each use, I am able to have a single SSID for all of them. This means I can have four or five different devices all with four to five different internal networks, but they all connect to the same wireless network. That has been helping me clean the air and also secure the connection with non-Windows devices into the internal domain.

The FortiNAC features I found the most valuable are security and the ability to consolidate wireless networks.

One of the biggest issues with Fortinet FortiNAC is that it is not intuitive and has a high learning curve.

I have been using Fortinet FortiNAC for a year.

I did not have any issues with the stability of this solution. I have a single instance that is pushed out across 20+ campuses and some use it more while others use it less. Once a device has been connected, set up, and programmed for, I've got little to no complaints about it. So, once it's up and running and set up correctly, I have had no issues with it.

My impression is that it is a scalable solution, but you have to either plan it or pay for it. You can buy additional instances and scale out more that way. The scalability becomes more of a network-wide logistical issue.

This product is quite complex to set up and you have to purchase two or three days' worth of professional installation, which is an added initial expense. This is understandable because it is not something you can pick up and just run with.

I can do the maintenance and updates myself, but I have been able to push some of the basic deployment tasks down to local technicians. I am able to do everything else on my own.

The biggest return on investment has been the security part of the solution. I can be sure that no one gets on my wireless internal network except for the devices IT people add on there because you can't add it with a password.

The other point on ROI is that it saves us time and money by enabling us to not have to come up with alternate solutions and other specialized hardware if I need to connect anything that does not easily fit in.

We have limited the licenses to only specific users and specific roles. We are using around 250, but we have a license for up to a thousand, and I am hoping to be able to expand that at some point.

When you buy the initial product, you pay for a license per device. They are perpetual licenses, so once you purchase them, you are good. Support after that is optional. When we got support, we got it for the appliance. There are hardware appliances, but we just went with a virtual appliance. A thousand licenses for up to a thousand users and three years of support, all came out to around $22,000.

I would rate FortiNAC a nine out of ten.

We use Fortinet FortiNAC for visibility and control.

The Fortinet FortiNAC device visibility feature helps prevent unauthorized devices from being plugged into our network, even if physically brought onto the premises.

Fortinet FortiNAC's policy enforcement is a valuable asset in our network architecture. It empowers us to manage and control all devices accessing our network. Even if our Wi-Fi password is compromised, unauthorized users remain restricted from accessing sensitive information.

The most valuable aspect of Fortinet FortiNAC is the control it offers. Deploying the solution allows us to enforce our network access policy, ensuring outsiders cannot access our internal network without requesting and receiving proper authorization. This system effectively flags unauthorized attempts and directs guests to a dedicated guest network, preventing them from reaching sensitive production resources.

The training documentation needs to be more transparent. 

I have been using Fortinet FortiNAC for one year.

Fortinet FortiNAC is a stable solution. 

Fortinet FortiNAC is scalable with no limitations.

The technical support team is responsive and offers both phone and email support options. However, we typically find email to be the most efficient communication channel.

Positive

The initial setup is not easy. 

The product itself is inexpensive, but the licensing is expensive.

I would rate Fortinet FortiNAC nine out of ten. The high cost of the license reduces my rating from a perfect ten.

Fortinet FortiNAC offers comprehensive control and visibility of our network, providing detailed information about all connected devices and users, ensuring peace of mind.

It is mainly used by clients in the healthcare sector. In certain instances, the solution is implemented to address specific scenarios involving the deployment of devices within the IT infrastructure.

Our users seek control and validation for devices connecting to their location. They require information about the specific devices connecting to the network, and they want to be notified when certain triggers occur. Additionally, they emphasize the importance of having security features implemented on their end to ensure a robust overall security posture.

Our clients aim to streamline their environment by opting for a unified brand provider, ensuring synchronization and compatibility within the entire system.

Our users have been asking for simpler documentation and training materials to facilitate the deployment process. I would suggest focusing on enhancing essential features, as our customers typically need to implement basic scenarios rather than advanced functionalities.

I have been working with it for approximately five months.

It provides excellent stability capabilities. I would rate it eight out of ten.

We are very satisfied with the level of scalability provided. I would rate it eight out of ten. In Taiwan, our clientele primarily consists of small to medium-sized enterprises, with a limited presence among larger companies. On a global scale, our customer base is predominantly composed of medium-sized organizations.

I would rate its customer service and support eight out of ten.

Positive

While we are familiar with the product and find it straightforward to deploy from our perspective, our clients may find it challenging. Therefore, we believe it's essential to offer the simplest implementation methods and documentation to assist them effectively.

Typically, we can complete a project in one to two days. However, there are instances where we assist our partners, who may require additional time, such as when applying a solution or utilizing a specific tool. The duration of the deployment largely depends on meeting the unique requirements of each customer.

The price is fair and reasonable for our clients.

I would recommend this solution primarily because, in the majority of cases, we have observed significant improvements in the security posture of our original customers and enterprise users. It effectively addresses issues arising from endpoint connections to the network, contributing to an enhanced overall security solution for our clients. I would rate it nine out of ten.

We are using Fortinet FortiNAC as a competitive solution to Cisco. We are doing a POC for the solution.

The most valuable features of Fortinet FortiNAC are user device management and there are plenty of policies.

The training from Fortinet FortiNAC could improve. Fortinet has to plan for better training for its partners. Additionally, device management should have more integration with other devices, such as new and third-party devices.

I have been using Fortinet FortiNAC for approximately four years.

I rate the stability of Fortinet FortiNAC an eight out of ten.

The solution is highly scalable and can be done with ease. The solution is suitable for small to large enterprises.

I rate the scalability of Fortinet FortiNAC a nine out of ten.

The support from Fortinet FortiNAC needs to be improved around the world. The response time is too long. The support from other vendors is a lot better, such as Cisco. 

I rate the support from Fortinet FortiNAC a six out of ten.

Neutral

I have used Cisco solutions and Fortinet FortiNAC has better performance. Additionally, I have used Huawei, Palo Alto, and Juniper.

The initial setup of Fortinet FortiNAC is easy.

The price of Fortinet FortiNAC is less than Cisco's solution. However, the price could improve by being reduced.

The main competitors for Fortinet FortiNAC are Forcepoint and ClearPath. The main diffidence is Fortinet FortiNAC is more expensive but has better stability.

I rate Fortinet FortiNAC nine out of ten.

Out of 6500 wireless devices we see issues with less than 0.5% of clients. Though the product has many features we only utilize a fraction of them. We use the product for registration and management of our wireless network (NAC). The most valuable asset is visibility in to what a client is and who is using it. By forcing guests/users to register their BYOD devices we know who they are and can then apply appropriate web filtering policies to them based on a number of factors. We can then use that data to export reports etc on usage of our wireless network as a whole and troubleshoot as needed.

Prior to using the product we had a fully open wireless network. This means anyone could come in off the street and connect to our wifi. We would not have knowledge of who they are if the did something illegal or wrong. Our level of security has increase greatly as well as our knowledge of who is on our network.

We have had issues with certain Windows 10 devices not being able to register which requires manual intervention to fix. I think they are working on this issue. As Windows 10 devices grow this issue will become greater.

Another major pain point is management of existing and new wireless access points. You must import the Aps into Network Sentry every time you put them on the network. Its also advised to use DHCP reservations for each AP. The system does not delete APs if you remove them from production as well. This means you must remove the APs from Sentry each time its stake out of production or placed in a new building etc. The initial setup of an AP doubled as a result of using this product. There are steps that must be performed and if any are missed, the AP becomes a black hole resulting in zero connectivity for clients connecting to it.

We’ve used this solution for two years.

Their technical support is a 8/10. They are responsive and have the ability (if you allow) to log into your equipment remotely and fix problems or perform upgrades. They are helpful in answering questions and configuration assistance is always available as this product is complex at first.

The initial deployment took three days however we encountered many issues. The main factor was our network set-up was not fully understood by Bradford prior to purchase and deployment. This created many issues while we were in production with 10-15% of our users having connectivity problems every day. We were not fully operational until 3 months after deployment.

Initial set-up was done via a “Quick Start” where the bare bones are implemented by and on site tech. This is not meant to be a full implementation but to get the foundation in place. The on-site tech was knowledgeable but again, we had issues with understanding out network set-up and its complexity which were not discovered in the quick start.

Vendor team on site, which we paid for. In house is available but would have been very time consuming to learn and implement. I would not recommend quick start but instead have a tech on site for a minimum of 5-7 business days to fully understand the product. Its not until you are in full production will you see issues and have questions. As questions, learn how the product works deep down.

Pricing is expensive but cheaper than some other solutions out there. Licensing is based on number of concurrent devices and a number of other factors depending on implementation type. Yearly maintenance fees are very reasonable and highly recommended. ROI is immediate for us in terms of visibility.

We did not evaluate other solutions other than on a cost basis.

Explain you network set-up in full detail with diagrams. VLANs, SSIDs, switch vendors, wireless vendors, subnets. What methods do you use today for wireless authentication (802.1x/WPA2-PSK/Open). Show them everything and what it looks like to be a client on your network today and the process to get on-line. This product manages both wired and wireless network is you choose both options. This product can also do posturing of devices to ensure they meet criteria like current updates and Antivirus etc. We are not using that functionality yet however.

We are primarily using Fortinet FortiNAC for network security, and it is used by more than fifty end-users in our organization.

Fortinet helps reduce after-sales support needs because the failure rates are very low. This leads to better efficiency as ninety percent of our technology is up and running without any issues.

The solution offers good features like IPS and DLP. These are effective in improving network security.

Support requires improvement as it has declined over time. There are also issues with pricing, as costs are being increased. Moreover, there are problems with the GUI when doing subnetting of IP addresses, and the spam filtering is not effective.

I have been working with Fortinet for more than 18 years.

The product is very stable. My rating for stability is nine out of ten.

After about four years, a hardware upgrade to a higher device model is required. My scalability rating is eight.

The first-level support is not up to the mark. The response time has increased, and the lower tiers sometimes have difficulty understanding our issues.

Neutral

The initial setup with basic features takes a few hours. However, a full setup, including security, can take almost a day.

We have a team for implementation. I am the CTO and am involved in designing and handling security aspects.

The solution provides a financial benefit as the support required after sales is minimal.

While not extremely expensive, Fortinet's pricing is increasing, becoming less affordable over time.

We provide and work with multiple product lines, including security, backup, and DR solutions. We work across different product lines depending on client budget.

I would recommend FortiNAC to other users.

I'd rate the solution nine out of ten.

The primary use case for this solution is to enhance network security within our organization. We utilize it in various environments, adapting to customer networks which sometimes require setting up power and routing due to multiple lines.

The solution has significantly reduced our operational costs related to network security and has streamlined network security management.

The most valuable features include DNS protection and web filtering, which are effective against hackers and ransomware. Although ransomware remains challenging to identify, these features enhance our overall security.

The product's pricing and configuration process needs improvement. 

I have been using Fortinet FortiNAC since 2010. 

I would rate the stability of this solution as a nine out of ten.

I would rate the product scalability as an eight out of ten.

The customer service and support are excellent.

Positive

We have used different solutions before.

The initial setup was straightforward, with no significant problems. The duration of the installation varied based on the complexity of the customer's network.

I implemented the product myself. 

The product pricing is reasonable.

We evaluated other options, including Cisco.

I rate Fortinet FortiNAC a nine out of ten.