The primary use case for this solution is to enhance network security within our organization. We utilize it in various environments, adapting to customer networks which sometimes require setting up power and routing due to multiple lines.
IT Manager at PTECH
Provides valuable web filtering features and has good technical support services
Pros and Cons
- "The solution has significantly reduced our operational costs related to network security and has streamlined network security management."
- "The product's pricing and configuration process needs improvement."
What is our primary use case?
How has it helped my organization?
The solution has significantly reduced our operational costs related to network security and has streamlined network security management.
What is most valuable?
The most valuable features include DNS protection and web filtering, which are effective against hackers and ransomware. Although ransomware remains challenging to identify, these features enhance our overall security.
What needs improvement?
The product's pricing and configuration process needs improvement.
Buyer's Guide
Fortinet FortiNAC
April 2026
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For how long have I used the solution?
I have been using Fortinet FortiNAC since 2010.
What do I think about the stability of the solution?
I would rate the stability of this solution as a nine out of ten.
What do I think about the scalability of the solution?
I would rate the product scalability as an eight out of ten.
How are customer service and support?
The customer service and support are excellent.
Which solution did I use previously and why did I switch?
We have used different solutions before.
How was the initial setup?
The initial setup was straightforward, with no significant problems. The duration of the installation varied based on the complexity of the customer's network.
What about the implementation team?
I implemented the product myself.
What's my experience with pricing, setup cost, and licensing?
The product pricing is reasonable.
Which other solutions did I evaluate?
We evaluated other options, including Cisco.
What other advice do I have?
I rate Fortinet FortiNAC a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Manager Consulting Services at DWP Technologies
Useful policies, simple to scale, and effective user device management
Pros and Cons
- "The most valuable features of Fortinet FortiNAC are user device management and there are plenty of policies."
- "The training from Fortinet FortiNAC could improve. Fortinet has to plan for better training for its partners. Additionally, device management should have more integration with other devices, such as new and third-party devices."
What is our primary use case?
We are using Fortinet FortiNAC as a competitive solution to Cisco. We are doing a POC for the solution.
What is most valuable?
The most valuable features of Fortinet FortiNAC are user device management and there are plenty of policies.
What needs improvement?
The training from Fortinet FortiNAC could improve. Fortinet has to plan for better training for its partners. Additionally, device management should have more integration with other devices, such as new and third-party devices.
For how long have I used the solution?
I have been using Fortinet FortiNAC for approximately four years.
What do I think about the stability of the solution?
I rate the stability of Fortinet FortiNAC an eight out of ten.
What do I think about the scalability of the solution?
The solution is highly scalable and can be done with ease. The solution is suitable for small to large enterprises.
I rate the scalability of Fortinet FortiNAC a nine out of ten.
How are customer service and support?
The support from Fortinet FortiNAC needs to be improved around the world. The response time is too long. The support from other vendors is a lot better, such as Cisco.
I rate the support from Fortinet FortiNAC a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Cisco solutions and Fortinet FortiNAC has better performance. Additionally, I have used Huawei, Palo Alto, and Juniper.
How was the initial setup?
The initial setup of Fortinet FortiNAC is easy.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiNAC is less than Cisco's solution. However, the price could improve by being reduced.
Which other solutions did I evaluate?
The main competitors for Fortinet FortiNAC are Forcepoint and ClearPath. The main diffidence is Fortinet FortiNAC is more expensive but has better stability.
What other advice do I have?
I rate Fortinet FortiNAC nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Fortinet FortiNAC
April 2026
Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,576 professionals have used our research since 2012.
Network Administrator at a educational organization with 501-1,000 employees
Saves time and money; secure
Pros and Cons
- "The FortiNAC features I found the most valuable are security and the ability to consolidate wireless networks."
- "One of the biggest issues with Fortinet FortiNAC is that it is not intuitive and has a high learning curve."
What is our primary use case?
The primary use case that I have with the FortiNAC is allowing non-domain machines onto the domain Wi-Fi. Windows machines are easy to get onto a secured internal network because we control them, but for other devices such as Macintosh devices, TVs, and printers that we need to get access to the network, we want to be able to do that without having to hand out a password.
I also use it to condense my SSIDs down to one. We have a number of different wireless devices that require their own separate network, and instead of having three or four, or even five different SSIDs, one for each use, I am able to have a single SSID for all of them. This means I can have four or five different devices all with four to five different internal networks, but they all connect to the same wireless network. That has been helping me clean the air and also secure the connection with non-Windows devices into the internal domain.
What is most valuable?
The FortiNAC features I found the most valuable are security and the ability to consolidate wireless networks.
What needs improvement?
One of the biggest issues with Fortinet FortiNAC is that it is not intuitive and has a high learning curve.
For how long have I used the solution?
I have been using Fortinet FortiNAC for a year.
What do I think about the stability of the solution?
I did not have any issues with the stability of this solution. I have a single instance that is pushed out across 20+ campuses and some use it more while others use it less. Once a device has been connected, set up, and programmed for, I've got little to no complaints about it. So, once it's up and running and set up correctly, I have had no issues with it.
What do I think about the scalability of the solution?
My impression is that it is a scalable solution, but you have to either plan it or pay for it. You can buy additional instances and scale out more that way. The scalability becomes more of a network-wide logistical issue.
How was the initial setup?
This product is quite complex to set up and you have to purchase two or three days' worth of professional installation, which is an added initial expense. This is understandable because it is not something you can pick up and just run with.
What about the implementation team?
I can do the maintenance and updates myself, but I have been able to push some of the basic deployment tasks down to local technicians. I am able to do everything else on my own.
What was our ROI?
The biggest return on investment has been the security part of the solution. I can be sure that no one gets on my wireless internal network except for the devices IT people add on there because you can't add it with a password.
The other point on ROI is that it saves us time and money by enabling us to not have to come up with alternate solutions and other specialized hardware if I need to connect anything that does not easily fit in.
What's my experience with pricing, setup cost, and licensing?
We have limited the licenses to only specific users and specific roles. We are using around 250, but we have a license for up to a thousand, and I am hoping to be able to expand that at some point.
When you buy the initial product, you pay for a license per device. They are perpetual licenses, so once you purchase them, you are good. Support after that is optional. When we got support, we got it for the appliance. There are hardware appliances, but we just went with a virtual appliance. A thousand licenses for up to a thousand users and three years of support, all came out to around $22,000.
What other advice do I have?
I would rate FortiNAC a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Consultant Team Head at Ignite Solutions
All of the features are valuable and we find it beneficial because it applies the permission rules
Pros and Cons
- "All the features of Fortinet FortiNAC are valuable."
- "Keeping the hard disk on the one series will be easier for the distributor and will keep the prices lower for the customer."
What is our primary use case?
Our customers are from the security and financial services industries.
FortiNAC is a network access control. In banking systems and in terminals, we need to manage VLAN and receive reports like IBS and IDS. Every VLAN has specific information to share some, but not all, of the files, because there are restrictions in the banking and financial systems.
What is most valuable?
All the features of Fortinet FortiNAC are valuable. We find it beneficial to apply the permission rules.
What needs improvement?
I have 20 years of experience working with these kinds of products with no issues. Any graphical user interface was very easy to use. Now, everything is new.
For future releases, I recommend that Fortinet make more series with a hard disk. We have customers who request a hard disk. On the one series, 21.101, we can see it has an internal hard disk. The 101 and 201 have a hard disk, however, the 100 and 200 do not. Keeping the hard disk on the one series will be easier for the distributor and will keep the prices lower for the customer.
For how long have I used the solution?
I have been using Fortinet FortiNAC for eight years.
What do I think about the stability of the solution?
The stability of this product is very good. With FortiNAC you have protection for each of your services.
How are customer service and support?
Technical support from Fortinet can be slow as there are some delays. Just like most service providers, the first line of support is the least knowledgeable, so they refer you to the second or third level of support, which causes delays.
However, to activate the license or extend the warranty, they are fast.
We are able to do all of our projects without support. The stability is good. Therefore, I would rate customer service and support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment of Fortinet FortiNAC took no more than three days. One day for analysis, the second day to implement, and the last day to transfer the implementation documents to the end user and to test it.
What about the implementation team?
We implemented this solution by ourselves. The solution requires one or two engineers to deploy and maintain it.
Which other solutions did I evaluate?
We evaluated Palo Alto, it is very good, however, it is difficult to transfer knowledge for the end user. Palo Alto also does not have email protection.
What other advice do I have?
Fortinet performs all the services we require from them. The implementation of the solution is easy.
Overall, I would rate Fortinet FortiNAC a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
SALES PRODUCT MANAGER at NOURNET
Is hard to set up, needs upgrading, and offers unreliable performance
Pros and Cons
- "There are some features that are working well."
- "There are some features that are working well."
- "They need to change or upgrade the technology in the product."
- "We did not have good luck with this product. It didn't work for my client; for us, it just was a disaster."
What is most valuable?
There are some features that are working well.
Technical support tries to be helpful, however, they just don't understand the technology.
What needs improvement?
We have tried to do a small POC and it failed.
I had a bad experience with FortiNAC. The customer was asking for a NAC solution. I suggested FortiNAC. The switch with the customer was Cisco and it was not integrated with Cisco. We tried to provide him with a FortiSwitch as the core switch and the solution worked. It's working, however, not the expected way for the customer. The issue is it just doesn't integrate with Cisco switches.
They need to change or upgrade the technology in the product.
The solution is not stable.
We have not been able to scale the product.
It's very hard to set up.
What do I think about the stability of the solution?
The solution is not stable. We've had some issues with the performance. It hasn't gone well.
What do I think about the scalability of the solution?
The product does not scale.
How are customer service and support?
The technical support is not the greatest. Some of the people need more training in the product. They aren't very helpful.
The technical team from Fortinet, they are working with us. They have supported us. However, the problem is they don't have the knowledge on this product. This is the problem. The support team is good and is the best support team in all the products I work on it. However, the problem is they don't have knowledge about the FortiNAC.
How would you rate customer service and support?
Neutral
How was the initial setup?
It's not easy to set up. In terms of the ease of setup, I'd rate it at a one out of five. It's very difficult.
What's my experience with pricing, setup cost, and licensing?
I'd rate the pricing at a three out of five. It was not expensive, however, it is also not cheap.
Which other solutions did I evaluate?
I've also looked at HP and compared the two solutions. HP is less expensive, however, it's not a huge difference. We're talking maybe a 1% to 2% difference in price if you compare them. A customer will pay more for HP if they do a POC.
What other advice do I have?
We are a partner and reseller of Fortinet solutions.
We did not have good luck with this product. It didn't work for my client. Maybe it works in other setups better, however, for us, it just was a disaster.
I'd rate the product at a three out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER / INTEGRATOR
Manager at InterLAN
Offers network visibility and helps to avoid stranger devices getting into the LAN or Wi-Fi
Pros and Cons
- "The tool provides us with a list of devices that tries to connect to our network. It offers us a lot of network visibility."
- "The solution's licensing price should be improved."
What is our primary use case?
We use the tool to ensure that we have network access. It also helps us avoid stranger devices getting into the LAN or Wi-Fi.
How has it helped my organization?
The tool provides us with a list of devices that tries to connect to our network. It offers us a lot of network visibility.
What needs improvement?
The solution's licensing price should be improved.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
I would rate Fortinet FortiNAC's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a ten out of ten.
How was the initial setup?
Fortinet FortiNAC's setup is straightforward.
What was our ROI?
We have seen ROI with the tool's use and it is high.
What other advice do I have?
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Founder at Prosight
Is suitable for multivendor topologies and handles most configurations
Pros and Cons
- "With FortiNAC, we don't need to configure the mass client site or access points. For example, we don't need to configure the switching site for a client's site. With Persistent Agent, it makes it much easier."
- "I would like to be able to compare the configuration backup before and after."
What is our primary use case?
We use this solution to control the network.
What is most valuable?
With FortiNAC, we don't need to configure the mass client site or access points. For example, we don't need to configure the switching site for a client's site. With Persistent Agent, it makes it much easier.
What needs improvement?
I would like to be able to compare the configuration backup before and after.
What do I think about the stability of the solution?
After version nine, the solution has been stable. There were some issues with stability in the previous versions.
What do I think about the scalability of the solution?
It is a scalable solution. Some of my customers have nearly 100 endpoints. I use sync topology with my customer who has over 2000 clients or endpoints.
How are customer service and support?
The technical support is fast, and I would rate them at nine out of ten for speed.
I would rate the documentation in relation to problem solving at seven out of ten.
How was the initial setup?
Fortinet FortiNAC is easier to deploy than Cisco ISE or Aruba ClearPass. However, you have to know authentication systems and requirements when implementing on NAC devices.
What's my experience with pricing, setup cost, and licensing?
FortiNAC's price has gone up in the last year. However, compared to other solutions, such as Cisco ISE, it is cheaper.
What other advice do I have?
If you're considering implementing FortiNAC, I recommend determining which type of implementation is suitable for your needs.
FortiNAC can handle most configurations easily, but Cisco ISE works with only Cisco devices. Thus, FortiNAC is suitable for multivendor topologies, whereas Cisco ISE is not. Overall, I would rate FortiNAC at eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Team Lead at Atlas Security
Integrates well, simple deployment, but GUI and 3rd-party integration need improvement
Pros and Cons
- "The most valuable feature of Fortinet FortiNAC is its integration with all other Fortinet solutions."
- "The GUI in Fortinet FortiNAC could improve."
What is our primary use case?
Fortinet FortiNAC is a network address control solution that we use as an identity and access management server. We integrate it with network devices and workstations to create policies and privileges for network access and device management. It also performs posture checks on Windows workstations to ensure compliance with security policies before granting network access. Essentially, it profiles endpoints and workstations, and checks for security compliance (such as updated patches, enabled firewall, and vulnerability compliance) before granting network access.
What is most valuable?
The most valuable feature of Fortinet FortiNAC is its integration with all other Fortinet solutions.
What needs improvement?
The GUI and network visibility in Fortinet FortiNAC could improve.
Integration with 3rd-party devices can be improved.
For how long have I used the solution?
I rate Fortinet FortiNAC for approximately two years.
What do I think about the stability of the solution?
Fortinet FortiNAC is stable.
What do I think about the scalability of the solution?
We have one customer using this solution.
We have approximately 20 users using the solution.
The solution is scalable.
How are customer service and support?
I have contacted the support from Fortinet FortiNAC. The response time could be quicker.
I rate the support from Fortinet FortiNAC a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Cisco ISE and Aruba ClearPass, and Fortinet FortiNAC is a lot easier to set up.
How was the initial setup?
The initial setup of Fortinet FortiNAC is easy. The time it took to set up was approximately five hours.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. However, it is not as expensive as other solutions, such as Cisco ISE.
What other advice do I have?
If people are looking for a smooth operation and don't want the trouble of using Cisco ISE or Aruba ClearPass, Fortinet FortiNAC is a great solution to consider. It's easy to set up, especially if you have an all-Fortinet environment with FortiSwitches, FortiGate Firewall, and FortiAPs. It can make your life much easier.
I rate Fortinet FortiNAC a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: April 2026
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