I use FortiNAC to limit access to our network; it's our firewall. We are customers of Fortinet and I'm a technical manager.
Technical manager at SANCFIS FASO
Easy to configure and provides good performance although the technical support is lacking
Pros and Cons
- "Provides good performance, is easy to use and configure."
- "Technical support could improve their response times."
What is our primary use case?
What is most valuable?
The solution provides good performance, is easy to use and easy to configure.
What needs improvement?
The technical support could improve; the response time is quite slow.
For how long have I used the solution?
I've been using this solution for two years.
Buyer's Guide
Fortinet FortiNAC
May 2025

Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, we have 100 users.
How are customer service and support?
Customer support could be improved as their response times can be quite slow.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
We pay an annual licensing fee; this is quite an expensive solution.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Security Solutions Architect at a manufacturing company with 1,001-5,000 employees
Give you visibility over the IoT devices on the network, and can control as many users as you want, but reporting can use improvement
Pros and Cons
- "The most valuable feature of the solution is having visibility over the IoT devices on the network."
- "The reporting can also use improvement."
What is our primary use case?
The primary use case is for the visibility of the entire network architecture. It provides visibility to the switches, and routers to see the domain users, contractors, and guest users. It provides network access control, to be able to tell what endpoints are running on the machine, and what windows updates are on the machine. It is also used for cyber threat control.
What is most valuable?
The most valuable feature of the solution is having visibility over the IoT devices on the network. It allows the organization to see all the machines on the network, who is accessing what at which time, and what they are doing.
What needs improvement?
When you compare the solution to other NAC solutions like ISE and Portnox, you realize that it is not able to work as a single sign-on device. You need to use it with FortiAuthenticator. If you want to use certificate management, and two-factor authentication, you have to buy a FortiAnalyzer, which is different from ISE. I would like to see these features included with the solution.
The reporting can also use improvement.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The latest version of the solution is stable.
What do I think about the scalability of the solution?
The scalability is good. You can control as many users as you want.
How are customer service and support?
The support is useful. They are usually able to log on and resolve the issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward on VMware, but it gets complex if you try to set up for example on Hypervisor. You need to have advanced knowledge to have a successful setup.
What about the implementation team?
We implement the solution for other clients.
What other advice do I have?
I rate the solution a seven out of ten.
If the deployment is strictly on a wired network it takes about a week however, if it is primarily on a wireless network it can take about three weeks.
Maintaining the solution is easy. The only area that may require additional support is if there is a large number of new guest users on the network. That requires admin approval for each user individually and takes time.
I would say it is a good solution, especially if you have IOT onboarding with a sponsor. You will be able to manage your users in a seamless way.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Fortinet FortiNAC
May 2025

Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
SALES PRODUCT MANAGER at NOURNET
Is hard to set up, needs upgrading, and offers unreliable performance
Pros and Cons
- "There are some features that are working well."
- "They need to change or upgrade the technology in the product."
What is most valuable?
There are some features that are working well.
Technical support tries to be helpful, however, they just don't understand the technology.
What needs improvement?
We have tried to do a small POC and it failed.
I had a bad experience with FortiNAC. The customer was asking for a NAC solution. I suggested FortiNAC. The switch with the customer was Cisco and it was not integrated with Cisco. We tried to provide him with a FortiSwitch as the core switch and the solution worked. It's working, however, not the expected way for the customer. The issue is it just doesn't integrate with Cisco switches.
They need to change or upgrade the technology in the product.
The solution is not stable.
We have not been able to scale the product.
It's very hard to set up.
What do I think about the stability of the solution?
The solution is not stable. We've had some issues with the performance. It hasn't gone well.
What do I think about the scalability of the solution?
The product does not scale.
How are customer service and support?
The technical support is not the greatest. Some of the people need more training in the product. They aren't very helpful.
The technical team from Fortinet, they are working with us. They have supported us. However, the problem is they don't have the knowledge on this product. This is the problem. The support team is good and is the best support team in all the products I work on it. However, the problem is they don't have knowledge about the FortiNAC.
How would you rate customer service and support?
Neutral
How was the initial setup?
It's not easy to set up. In terms of the ease of setup, I'd rate it at a one out of five. It's very difficult.
What's my experience with pricing, setup cost, and licensing?
I'd rate the pricing at a three out of five. It was not expensive, however, it is also not cheap.
Which other solutions did I evaluate?
I've also looked at HP and compared the two solutions. HP is less expensive, however, it's not a huge difference. We're talking maybe a 1% to 2% difference in price if you compare them. A customer will pay more for HP if they do a POC.
What other advice do I have?
We are a partner and reseller of Fortinet solutions.
We did not have good luck with this product. It didn't work for my client. Maybe it works in other setups better, however, for us, it just was a disaster.
I'd rate the product at a three out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: PARTNER / INTEGRATOR
Tecnical manager at Watronix Information Technology Ltd
Adds an extra layer of security, and is user-friendly, but the device compatibility can be improved
Pros and Cons
- "The ease of deployment is valuable."
- "Fortinet FortiNAC's device compatibility could be improved, particularly for VoIP devices."
What is our primary use case?
We use Fortinet FortiNAC to control user access and enforce system policies.
How has it helped my organization?
Fortinet FortiNAC helps add an extra layer of security.
What is most valuable?
The ease of deployment is valuable.
What needs improvement?
Fortinet FortiNAC's device compatibility could be improved, particularly for VoIP devices.
For how long have I used the solution?
I have been using Fortinet FortiNAC for two years.
What do I think about the stability of the solution?
We have experienced stability issues, particularly with the latest firmware versions. The extended development cycle for these updates makes us hesitant to adopt new products immediately upon their release.
I would rate the stability of Fortinet FortiNAC a seven out of ten.
What do I think about the scalability of the solution?
Fortinet FortiNAC is scalable.
How are customer service and support?
When I compare the support of Fortinet to Cisco, I find it to be good but not as good as Cisco's.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Cisco ISE and switched to Fortinet FortiNAC because the users found it more user-friendly and it was cheaper.
How was the initial setup?
The deployment is straightforward and takes around 60 days to complete.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiNAC is reasonably priced.
What other advice do I have?
I would rate Fortinet FortiNAC a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network consultant at Juniper Solutions Ltd
Provides efficient network protection and has good scalability
Pros and Cons
- "It is a good product."
- "Its technical support needs improvement."
What is our primary use case?
We use the solution as a firewall to protect the network.
What needs improvement?
The solution's technical support needs improvement.
For how long have I used the solution?
We have been using the solution for two or three years.
What do I think about the scalability of the solution?
It is a scalable solution. Our organization has more than 200 users and plans to increase its usage.
How are customer service and support?
The solution's technical support could be better.
Which solution did I use previously and why did I switch?
I have used Sophos, CyberArk, and Palo Alto solutions earlier.
How was the initial setup?
We require two executives for the deployment and maintenance of the solution.
What was our ROI?
The solution generates a return on investment for us.
What other advice do I have?
I rate the solution a nine out of ten. It is a good product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Network Architect at a manufacturing company with 10,001+ employees
Has a good interface that is easy to use and has good features
Pros and Cons
- "The interface is good and simple to use."
- "The course content could be improved, it's not that simple to work through."
What is our primary use case?
I'm a senior network architect and our company is a reseller of FortiNAC. This is a new product for me and we'll be starting implementation shortly. We've been testing the product and I'm just finishing the course. I'll be implementing for our client which is a medium-size company.
What is most valuable?
The interface is good and simple to use. Some of the ideas presented on the online course could be clearer, like policy creation. But the interface and other features are very good.
What needs improvement?
I think that the course content could be improved, it's not that simple to work through. I'm an expert on Cisco ISE. And also I have CCIE on Cisco. I made a comparison between Cisco ISE and FortiNAC. Cisco ISE has full integration but FortiNAC doesn't.
For how long have I used the solution?
I've been using FortiNAC for just one month.
What do I think about the stability of the solution?
I'll have a better idea next week about the stability, once it's been tested in the production environment.
How are customer service and technical support?
The communication with customer support is fine from an administration perspective. But it's lacking documentation on the concept of how the technology works. There are no documents in the FortiNAC library relating to network function.
What other advice do I have?
I would rate this product an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Security, infrastructure and networking engineer at Abetelnet Solutions
Has security features and supports compliance with regulations
Pros and Cons
- "The most valuable aspect of this product is its security features. Many customers prefer cheaper devices, but those often lack adequate security measures. It also supports compliance with industry regulations."
- "Fortinet FortiNAC's price is expensive compared to other products."
What is our primary use case?
We use the tool to connect different networks, like connecting one side to another. Additionally, we deploy some policies to allow certain users within the network environment.
What is most valuable?
The most valuable aspect of this product is its security features. Many customers prefer cheaper devices, but those often lack adequate security measures. It also supports compliance with industry regulations.
What needs improvement?
Fortinet FortiNAC's price is expensive compared to other products.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
Fortinet FortiNAC's scalability is good.
How are customer service and support?
I haven't used the tool's support yet.
Which solution did I use previously and why did I switch?
The tool's main difference from other products is security, ease of access, and integration with other devices.
How was the initial setup?
The initial setup is not complex—it's quite straightforward. However, the complexity of the environment can vary depending on the customer's requirements.
It could be difficult, depending on the environment. Sometimes, we need integration with other devices, which adds complexity. It's particularly challenging when integrating with older vendors, as their installation processes are often more complex.
I rate it a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate Fortinet FortiNAC's pricing an eight out of ten.
What other advice do I have?
I rate the overall solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Team Lead at Atlas Security
Integrates well, simple deployment, but GUI and 3rd-party integration need improvement
Pros and Cons
- "The most valuable feature of Fortinet FortiNAC is its integration with all other Fortinet solutions."
- "The GUI in Fortinet FortiNAC could improve."
What is our primary use case?
Fortinet FortiNAC is a network address control solution that we use as an identity and access management server. We integrate it with network devices and workstations to create policies and privileges for network access and device management. It also performs posture checks on Windows workstations to ensure compliance with security policies before granting network access. Essentially, it profiles endpoints and workstations, and checks for security compliance (such as updated patches, enabled firewall, and vulnerability compliance) before granting network access.
What is most valuable?
The most valuable feature of Fortinet FortiNAC is its integration with all other Fortinet solutions.
What needs improvement?
The GUI and network visibility in Fortinet FortiNAC could improve.
Integration with 3rd-party devices can be improved.
For how long have I used the solution?
I rate Fortinet FortiNAC for approximately two years.
What do I think about the stability of the solution?
Fortinet FortiNAC is stable.
What do I think about the scalability of the solution?
We have one customer using this solution.
We have approximately 20 users using the solution.
The solution is scalable.
How are customer service and support?
I have contacted the support from Fortinet FortiNAC. The response time could be quicker.
I rate the support from Fortinet FortiNAC a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Cisco ISE and Aruba ClearPass, and Fortinet FortiNAC is a lot easier to set up.
How was the initial setup?
The initial setup of Fortinet FortiNAC is easy. The time it took to set up was approximately five hours.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. However, it is not as expensive as other solutions, such as Cisco ISE.
What other advice do I have?
If people are looking for a smooth operation and don't want the trouble of using Cisco ISE or Aruba ClearPass, Fortinet FortiNAC is a great solution to consider. It's easy to set up, especially if you have an all-Fortinet environment with FortiSwitches, FortiGate Firewall, and FortiAPs. It can make your life much easier.
I rate Fortinet FortiNAC a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Network Access Control (NAC)Popular Comparisons
Cisco Identity Services Engine (ISE)
Aruba ClearPass
Forescout Platform
Twingate
F5 BIG-IP Access Policy Manager (APM)
ThreatLocker Zero Trust Endpoint Protection Platform
Portnox
Ruckus Cloudpath
macmon Network Access Control
Sophos Network Access Control
ExtremeControl
Ivanti NAC
Genian NAC
Impulse Point SafeConnect
SecureTrust Network Access Control
Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the biggest difference between Aruba ClearPass and FortiNAC?
- Comparison of Aruba Clearpass, Bradford Networks and Forescout NACs
- Cisco ISE (Identity Services Engine) vs Fortinet FortiNAC: which solution is better and why?
- What are the differences between FortiAuthenticator and FortiNAC?
- How does Cisco ISE compare with Fortinet FortiNAC?
- How does FortiNAC control UniFi AC Pro?
- Which product do you prefer: Cisco ISE or Fortinet FortiNAC?
- Which solution do you prefer: Huawei NAC or Fortinet FortiNAC?
- What are the differences between Cisco ISE and Fortinet FortiNAC?
- PRICING FOR FORESCOUT CT10K APPLIANCE