We are studying ClearPass as a solution. I was requesting a comparison between Aruba ClearPass and FortiWeb Forti.
Senior Software Engineer at a outsourcing company with 51-200 employees
Efficient threat prevention and reporting with strong ROI
Pros and Cons
- "The reporting and token system is good."
- "I see no room for improvement at the moment."
What is our primary use case?
How has it helped my organization?
FortiWeb has been a helpful investment in our network.
What is most valuable?
The reporting and token system is good. The AI machine learning was qualified to block and report any suspicious activity.
What needs improvement?
I see no room for improvement at the moment.
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Fortinet FortiWeb
January 2026
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For how long have I used the solution?
I have been familiar with FortiWeb for about three years now.
How are customer service and support?
The technical support is very helpful. I rate their technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I only worked with similar solutions as a POC.
How was the initial setup?
The initial setup was easy.
What was our ROI?
FortiWeb has been a good investment, helping our network and providing a return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing of Fortinet FortiWeb is affordable and competitive.
What other advice do I have?
I recommend FortiWeb to others. I wish there were more integration with Azure systems.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Marketing Executive at a tech services company with 1-10 employees
Helps users to secure their web-based applications
Pros and Cons
- "The solution's technical support is good."
- "I don't see any issues with the tool apart from the pricing aspect of the product. The price of the product is an area where improvements are required."
What is most valuable?
The most valuable feature of FortiWeb Web Application Firewall (WAF) that has proven to be the most effective in protecting web applications stems from the fact that the product recently launched a SaaS model, making it a cost-effective solution, which is a major reason why we selected it in our company.
What needs improvement?
I don't see any issues with the tool apart from the pricing aspect of the product. The price of the product is an area where improvements are required.
For how long have I used the solution?
I have been using FortiWeb Web Application Firewall (WAF) for a year. My company is a reseller of the solution.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution since it offers a SaaS model, which is why we can increase the bandwidth and number of applications in our company.
There are around 1,000 people in a company where our organization has provided FortiWeb Web Application Firewall (WAF).
Considering the IT side of the company, there are no plans to increase the usage of the product in the future.
How are customer service and support?
The solution's technical support is good. Compared to the previous year, Fortinet has taken a lot of steps to improve its support services. The response time of the support services offered by Fortinet is good, especially since the solution launched elite support for users. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used the products offered by Fortinet's competitors, but I know that most of the time, such tools can be available at a cheap price.
How was the initial setup?
My company has a team that is ready to help our customers implement the product.
There is a person in my company who knows about the technical team that takes care of the implementation part. I am a part of the marketing team, so the tool's implementation phase is something I don't know about.
What was our ROI?
In terms of ROI, the product helps secure applications and due to the security, there is less downtime when it comes to applications. From a security point, the tool uses cross-site scripting.
What's my experience with pricing, setup cost, and licensing?
The licensing cost of the product is pretty high compared to other OEMs in the market.
What other advice do I have?
As a marketing executive, I don't get to see any machine learning capabilities in the product.
My company only deals with solutions from Fortinet.
I recommend the product for pharma companies.
For administration and management of the product, there are two or three people in my company working in the core IT team.
From a marketing perspective, the product has been promoted enough in my region. My company has been promoting the product for the past 12 years.
The product offers information on the internet, and it can provide sufficient knowledge to employees who support the tool.
In terms of interface, the product is easy to use and is mostly connected to its own protocols,like FortiLink.
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
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Updated: January 2026
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Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros
sharing their opinions.
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