Fortinet FortiWeb Reviews

We primarily used the solution as a POC to see how effective it is and so far we're happy with it. 

We used it for protecting our web servers and the use of some web applications within a financial institution.

They have a very good graphical user interface. 

The initial setup is pretty straightforward.

The solution is stable.

The scalability is pretty good.

We have found the pricing to be pretty reasonable. 

During the POC we did encounter problems. For example, the integration with the HSM for storing keys was not ideal.

The downside is on the security side and is the firewall. When you look at the firewall, it doesn't do decryption and you have to depend on other third-party tools to do that. Or you would have to use another FortiGate product which makes things a little complicated. Today, people look for simplicity in terms of design. That's one downside to Fortinet's Firewall. The downside to FortiWeb is it had issues integrating with HSM. They fixed the issue, however, it took a long time to fix and it wasn't pleasant. I had to work with deadlines and I could not make the deadlines due to the slow timeline on their side.

For the firewall, when you deploy IPS, the IPS doesn't have visibility into encrypted traffic and 70% of traffic these days is encrypted, and that's the conservative figure of the actual percentage. If your IPS doesn't have that visibility, then it is not really doing the job that it has to do. In comparison, Palo Alto is the best firewall in terms of performance and has the technical specifications that we need. 

The support side of things can be improved. They need to quickly tend to issues and resolve them as soon as possible. Those are the expectations.

We've only used FortiWeb for a POC. 

The stability of the product has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. When you look at the specs and if you do what they say in the specs, in terms of ensuring that you're not overlooking anything, it's a good product. 

The solution can scale. That's not a problem at all.

Technical support could be more responsive. They need to address issues faster. I'm not completely happy with the level of support we receive.

Generally, the solution is easy to set up. It's not overly complex. 

The pricing is pretty good if you look at other top options in this space. They are reasonable. 

I've also looked at Palo Alto, and it has the specifications that we need, however, the pricing is quite high.

Our company is a Fortinet partner.

I'd rate the solution at a seven out of ten.

In terms of functionality, it does a perfect job, however, when you have to integrate with third-party tools, that's where you might have issues. Going forward, maybe what Fortinet needs to do is to ensure that they don't have integration issues with the other big vendors that are common in terms of what's deployed out there. Someone might want FortiWeb, however, for example in my case where a bank needed to integrate that with Jamalt or HSM for description, they have to do their homework. 

When you're dealing with financial clients, they need to have seamless integration and not to have these challenges where it would take time to fix as an issue. That should be figured out pre-deployment. Companies in banking can't wait for clients to point out that this is an issue. They have to attend to it beforehand and resolve issues to meet expectations. 

I'm using FortiWeb as a web-based firewall.

FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem. 

FortiWeb is stable.

For scalability, I rate FortiWeb nine out of 10. There's a little room for improvement there.

Fortinet customer support is good. 

FortiWeb offers a good price for the marketplace. In the Sri Lankan market, it's hard to find high-end products that can match FortiWeb's pricing. For high-end solutions, the price is always extremely high. 

I rate FortiWeb nine out of 10. I would recommend it.

Fortinet FortiWeb can be used to protects business-critical web applications from attacks or vulnerabilities.

One of the big advantages of using Fortinet FortiWeb is all the Fortinet family solutions use the same user interface and logic. This makes it easy to use, configure, manage, and understand if you have used one of their solutions before or are wanting to implement other Fortinet solutions in the future. Additionally, all Fortinet solutions can be managed with one application called FortiManager.

The solution could improve by providing more integration with solutions other than the Fortinet family.

I have been using Fortinet FortiWeb for approximately five years.

The solution is stable.

Fortinet FortiWeb is scalable.

We have had approximately five customers using this solution.

The technical support has been good in my experience.

The installation of Fortinet FortiWeb is straightforward. The time it takes to do the installation depends on the environment of the customer and if there are any additional configurations needed. However, a typical basic installation takes approximately one hour.

We use one engineer that does the maintenance of the solution.

The solution can be deployed on-premise and on the cloud. We have been working with governments in Turkey and they tend not to trust their data on the cloud and choose on-premise deployments. However, many companies here are moving to the cloud.

I would recommend this solution to others.

I rate Fortinet FortiWeb a nine out of ten.

Generally, we are using it to protect our internet-facing web applications. So if there are any security vulnerabilities in our applications, the solution can provide protection.

It offers some feedback and suggestions that guide our system development while helping our vendors to update their applications and fix any issues or bugs.

They have a sort of table that defines the functions of certain applications, ex. which function has the slowest or fastest response. This enables our in-house development team or vendors to review our application and fix the functions if necessary. 

The dashboard evaluating the performance of each application connected to the web app's firewall is quite helpful, but the tool is only available in application performance management. So I think if Fortinet could better integrate that particular feature, it would add a lot of value to the product.

I have been using FortiWeb for three years.

I think it's quite reliable so long as it's configured. 

As long as we accurately scale our requirements from the start, I think the solution is quite scalable and quite easy to scale up later on.

They are quite helpful. But I think because our department is quite stable and configured correctly, we are rarely using the support. Everything works perfectly.

I think it's quite complex because we need to know how the application works.  

We are using local support to configure the solutions for us. We also purchase local maintenance and support on top of the routine product support and updates. Because it is a
very specialized product, we need a very skillful person with expertise in the product to configure the solution for us.

In a high availability cluster configuration, where the primary FortiGate is working and the secondary is a backup, Fortinet requires us to buy two licenses instead of one whether we are actually using it or not. With other products, you only purchase one license because we only use one license per instance.

You need to accurately calculate the requirements of your infrastructure before implementing FortiWeb or any other web application firewall. Accuracy is very critical when scaling the product or the model that will be deployed on your infrastructure. 

I would rate FortiWeb an eight out of ten.

The version we are using is not old, but neither is it up to date. 

We implement FortiWeb to block incoming attacks to our network and web applications.

We use complex authentication rules and forms, in addition to the solution, for protection. We also do caching with static websites and compression. 

I would say that machine learning is the most valuable upgrade from 5.8, both before and after 5.9.

The documentation for the machine learning could be better. They do not provide proper documentation explaining how the solution works or how to configure it. A good, valid KB article would be helpful. 

It is difficult to configure the machine learning and get it up and running. We put in a week of learning mode and then place it in our production. The machine and data learning is a pain point. I work with different clients. The machine-learning algorithm doesn't learn all the URL patterns. 

It would be nice to see certain software changes in order to add some kind of betterment with machine learning.

As a hardware device, the solution is very stable. This is true when compared with other web application firewalls. 

Hardware is not very shareable, as increasing capacity would require the use of a different one. But there is good scalability when it comes to WAF, SaaS and cloud solutions. The CPU cores and RAM memory capacity can always stand improvement.

From the time a ticket is created, technical support takes a while to respond, especially when compared with Cisco. In this area it is not so great. 

The deployment was very easy. Since it concerns hardware, one only need plug in the firewall and bring it up by connecting the device. It is pretty easy and not time consuming. The deployment takes, perhaps, one hour. But, the configuration and machine learning are important. 

The license can be renewed on an annual or tri-annual basis. The price is competitive. 

The solution protects a web server with more than 1,000 users making use of the solution. 

The solution is good. It has a preferable price, stability and security, all which recommend it to other users. My only issue is with the machine learning. 

I rate Fortinet FortiWeb as an eight out of ten. 

We are primarily using the solution for our security applications as well as email and internet protection.

The product is very easy to use.

We find that it is quite stable and reliable. 

The solution can scale quite well.

The installation process is very simple. 

The technical support on offer is helpful.

The solution could offer more integration opportunities. 

We started using the solution about five or so years ago. It's been a while at this point. 

The stability has been good over the years. It does not crash or freeze. There are no bugs or glitches. The performance is reliable. 

The product does scale well. If a company needs to expand it, it can do so.

Some of our clients have over a hundred users. Others only have 50. the size of the setups varies. 

We've had a good experience with technical support. They are helpful and responsive. We're quite satisfied with the level of service they provide. 

We also currently use Cisco for some security and protection.

We found the initial setup to be easy. It's straightforward. It's not complex or difficult at all. A company shouldn't have any issues with the setup at all.

The installation and deployment process is fast. It doesn't take more than a day.

We have two engineers on staff that can handle deployment and maintenance. 

We have a team in-house that can manage it. We don't need the assistance of outside integrators or consultants. 

We have a yearly subscription that we renew annually.

We're using the latest version of the solution. I cannot speak to the exact version number, as I don't have it on hand. 

We're a company that helps implement this product for clients. 

At this time, I'd rate the product at an eight out of ten. We've largely been very satisfied with its capabilities. 

I'd recommend the product to other users and companies. 

We are a solution provider and I work in the sales team. We resell the Fortinet brand, including the firewall and other solutions.

I have experience with both using and configuration of Fortinet products.

We have had problems with deployments where we've had to contact technical support to resolve them.

I have been working with Fortinet FortiWeb for five or six years.

FortiGate is a stable product.

I have a good relationship with the support teams in Peru, and we are well-supported.

We have not needed support to assist with deployment, but we have worked with them for troubleshooting problems.

I am familiar with solutions from other vendors, but the majority of my knowledge is of Fortinet products.

We have not had any problems with deployment.

We have a network team that deploys this solution for different clients. We have three engineers in charge of deployment and maintenance.

I would rate this solution a ten out of ten.

We are using this product to protect something similar to an online banking network.

We have had a lot of web application attacks and this product has protected us. Once it was implemented, most of our problems were solved. For example, we had a DDoS attack against the seventh layer and it protected us.

The most valuable feature is that this product represents a whole solution, including a WAF, and even anti-defacements. It is not just a single feature.

Anti-defacement has an amazing feature whereby if something bypasses the WAF then they can rollback the website.

The user experience is very good and it is simple to use.

They have AI and machine learning capabilities, so if you are using the WAF then you don't need extra features.

The initial setup in our data center was somewhat complex.

We have been using Fortinet FortiWeb since 2008.

FortiWeb is a stable product.

We have been working with this solution for more than 12 years and it has scaled with our requirements. We upgraded a lot of hardware and applications, and things change from time to time. There is not just a single point where we changed something that tested the scalability.

Technical support is amazing. We have 24x7 support and every time we have contacted them, it takes less than two hours before everything is solved. We are confident that if we have any issue then we can communicate with the vendor and they will help us to solve the problem.

In our data center and with the complexity of it, it takes one or two days to implement and fine-tune.

We deployed this product in-house. We started with the training and then we implemented the solution. In case we have any problem then we can communicate with the vendor.

We have three security specialists who work as a team for maintenance.

We renew our contract and license every three years. There are no costs in addition to the standard licensing fees. There is just one cost.

Prior to implementing FortiWeb, we tested Barracuda, F5, Citrix, and Sophos.

FortiWeb is a security product that I can recommend. My advice for anybody who is implementing this type of solution is not to simply believe the words of the vendors. Test the product in your environment and then you can select the best one for your needs. A lot of vendors nowadays will tell you that they are the best, but the best thing to do is test each of the products inside your network.

The roadmap that the vendor has for this product is good. They have a lot of extra features that they are developing for future releases. They have an amazing R&D team, they know the competition, and they know the market. In my department, we find that it is amazing and are not searching for additional functionality.

I would rate this solution a ten out of ten.

I am more on the design side. The use case depends on what a customer requires in terms of web protection. We mostly use it for reverse proxy and load balancing.

The ability to configure multiple policies for different requirements is a strong feature of Fortinet FortiWeb.

They can introduce a scaled-down version for the SMB market. It would be very competitive in the environment.

I have been using Fortinet FortiWeb for two or three years.

It is stable. You obviously need to assign and write configurations correctly.

It is scalable.

Every response from Fortinet is quite good and according to their SLAs.

I don't get involved in implementation and installation.

It is not a cheap product. It is not like a Linux or a Genex that you can deploy. It is a hardware appliance, and it is built for a specific reason and reliability.

It is an enterprise-class solution. You wouldn't find an SMB investing in something like this.

I would recommend this solution to others if they can afford it. We plan to continue using this solution. It is a good solution, and the customers are quite happy using it. 

I would rate Fortinet FortiWeb a nine out of ten.

The primary use case of this solution is to protect web applications, and stop attacks.

The most valuable feature of this solution is Fail-Open.

Troubleshooting features could be incorporated with this solution.

The reporting could be optimized.

I have been using this solution for three years.

We are using the latest version.

The stability is okay, sometimes. It could be more stable.

In terms of scalability, I have faced some challenges.

We have 50 users in our organization.

Technical support is good.

Previously, I did not use another solution.

The initial setup was straightforward.

It takes less time to deploy compared with other competitors.

One person is enough to maintain this solution.

We did not use an integrator or reseller. I completed the deployment and implementation.

I would recommend this solution to others who are interested in using it.

I plan to continue with my usage of this solution in the future. It's a good product, but if they could better the stability, it would be great.

I would rate Fortinet FortiWeb an eight out of ten.