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reviewer890208 - PeerSpot reviewer
Information Security Specialist at a financial services firm with 201-500 employees
Real User
Efficient, stable, and has good IP reputation features, but there are many false positive with the layer 7 attacks
Pros and Cons
  • "It's stable and works efficiently against OWASP Top 10 attacks."
  • "The Layer 7 DDoS attacks need improvement, it could be better."

What is our primary use case?

Fortinet FortiWeb is known for its web application firewalls. We are using it for preventing and detecting layer 7 attacks such as SQL injection.

We have several web applications in our organization and we use this solution to protect them against attacks.

What is most valuable?

It's stable and works efficiently against OWASP Top 10 attacks.

It's good at checking IP reputation and it's capable of detecting Layer 7 DDoS attacks.

Overall, it has many features.

What needs improvement?

The Layer 7 DDoS attacks need improvement, it could be better. When you compare it with the F5 solution, FortiWeb is weak in detecting the Layer 7 DDoS attacks. At times, it generates several false positives and there should be fewer.

In the next release, I would like to see better DDoS protection. It's an essential feature that should be included.

For how long have I used the solution?

I have been using Fortinet FortiWeb for more than five years.

We are using the 4000D model.

Buyer's Guide
Fortinet FortiWeb
May 2025
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

It's a stable solution and we run it 24/7. In the past five years, we have had four cases where there were some inconsistencies with the firmware. There are times where we experience crashes because of issues with the firmware.

What do I think about the scalability of the solution?

It's not easy to scale this solution. It has a determined throughput and if your throughput is more than it should be then you have to use another solution or purchase another FortiWeb model.

We have less than 10 people using this solution on a daily basis.

How are customer service and support?

We are not able to use international support because of US sanctions. We use a consultant to help us troubleshoot.

Which solution did I use previously and why did I switch?

Previously with another company, we used ModSecurity, which is an open-source solution. FortiWeb is better.

If I compare with F5 solutions, I would suggest F5.

How was the initial setup?

The initial setup was not easy but not exactly complex.

We maintain the system ourselves.

What about the implementation team?

We completed the initial setup ourselves and we had a consultant help us with some of the features. It was a hybrid implementation.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution, although there are no additional costs.

What other advice do I have?

In my opinion, F5 is the best solution in the world, whereas Fortinet FortiWeb would be second.

I have heard that Barracuda is a good solution, but I have not worked with it. In my experience, F5 is the better solution.

I would rate Fortinet FortiWeb a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Center Network Expert at TOSAN
Real User
User-friendly and makes it easy to find vulnerabilities
Pros and Cons
  • "This product is very user-friendly."
  • "FortiWeb needs to have support for the newest technology being used in web applications."

What is our primary use case?

We are using FortiWeb for publishing web services and some web applications.

What is most valuable?

The interface makes it easy to identify vulnerabilities.

The best features for us are the signature services. The devices uses signatures for identifying vulnerabilities in web applications.

This product is very user-friendly.

The security is very good.

What needs improvement?

FortiWeb needs to have support for the newest technology being used in web applications. For example, some companies have developed new features using the latest technology, but we are still waiting for Fortinet to support them.

For how long have I used the solution?

I have been using FortiWeb for between four and five years.

What do I think about the stability of the solution?

The stability is very good and we're fortunate that we haven't had any issues.

What do I think about the scalability of the solution?

We have had no issues with scalability.

How are customer service and technical support?

We are in Iran and working under sanctions, which means that we cannot buy new American products and cannot get support. Companies usually buy devices that are second hand, or from a third-party, neither of which have support.

That said, my impression is that the support is good for companies who are eligible to use it.

How was the initial setup?

The initial setup was not complex. Like all Fortinet devices, it is user-friendly.

What's my experience with pricing, setup cost, and licensing?

Due to the situation in Iran with the sanctions, the price of this solution is very expensive.

Which other solutions did I evaluate?

The only other two web application firewall products that are available in my country are F5 and Imperva.

What other advice do I have?

This is a good product and I strongly recommend it, especially for companies in the banking industry.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Fortinet FortiWeb
May 2025
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
AANKITGUPTAA - PeerSpot reviewer
Consultant at Pi DATACENTERS
Real User
Reliable with a good sandbox feature and good protection against security threats
Pros and Cons
  • "The solution has a good sandbox feature."
  • "It can be better with web application firewalls."

What is our primary use case?

FortiWeb is an application firewall. We deployed it as a web application firewall for our 16-plus web applications. We integrate this with Fortigate and the FortiSandbox, and all the applications we are hosting in the data center.

How has it helped my organization?

With the feat of cyber attack, the most important thing we can do is protect the web application. We can protect it from attacks like DDoS. It's helping to maintain our cyber security posture.

What is most valuable?

The most valuable product feature is the web application firewall. It still includes the inline. Its mode of operation is great. It comes with four modes of operation, reverse proxy, two transplant nodes, and WCCP. One node is there for transplant, just to have one more. Any customer, based on their network of topology and deployment type, can choose it and have an easy deployment. 

The solution has a good sandbox feature.

It is stable.

What needs improvement?

It can be better with web application firewalls. 

It is already close to the best in class. This product is up to the mark right now. 

For how long have I used the solution?

I've used the solution for around three years. 

What do I think about the stability of the solution?

This is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

Capacity-wise, since there is hardware involved, it cannot scale too much. There are some technical limitations.

We have around 2,000 users right now. 

We do not have plans to increase usage in the future.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

How easy or difficult the implementation is depends on the deployment type. It is very easy if you employ reverse proxy. However, it can be a little complex depending on what you need to do. 

There was a team that helped deploy the solution, however, for maintenance, you only need one network security engineer.

What about the implementation team?

We used a third party to assist us with the setup.

What was our ROI?

We have witnessed an ROI. I'd rate the level of ROI we've seen a four out of five as it helps mitigate cyber attacks.

What's my experience with pricing, setup cost, and licensing?

I'd rate the pricing at a four out of five in terms of affordability.

Which other solutions did I evaluate?

I'm exploring two or three products right now. We did not evaluate anything before choosing this product.

What other advice do I have?

I highly recommend that any web application firewall be deployed in the IT infrastructure where companies host web applications. It should be there. Whatever you choose should integrate with a third-party load balancer.

I'd rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presale Engineer at a computer software company with 1,001-5,000 employees
Reseller
Has excellent performance, pricing, and support services
Pros and Cons
  • "The support services, performance, and pricing are all valuable features. The performance is excellent."
  • "The initial setup process could be improved."

What is most valuable?

The support services, performance, and pricing are all valuable features. The performance is excellent.

What needs improvement?

The initial setup process could be improved.

For how long have I used the solution?

I've been working with this solution for two years.

It is deployed both on-premises and on the cloud.

What do I think about the scalability of the solution?

In general, we have small projects, so the scalability has been fine for our clients.

As for users, we have, in general, 50 to 100 clients.

How are customer service and support?

My colleagues at the network operations center have contacted technical support. I would rate technical support at eight on a scale from one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We sell and work with several options, but we feel comfortable with Fortinet FortiWeb because the performance and feedback are great.

How was the initial setup?

In general, the initial setup is easy, and I would rate it at four out of five.

What about the implementation team?

I deployed it myself.

What's my experience with pricing, setup cost, and licensing?

There's only one payment for the duration of the license. On a scale from one to five, I would rate pricing at four.

I have not encountered any additional costs on my projects involving Fortinet FortiWeb.

What other advice do I have?

I sell or presell, and in general, the feedback is great. In fact, I think that Fortinet FortiWeb is number one in terms of performance.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Sales manager at Xxx
Real User
Top 20
A cost-effective solution for web security but lacks stability
Pros and Cons
  • "Fortinet FortiWeb is priced well."
  • "The product’s stability could be improved."

What is our primary use case?

We use the solution for the office in Oracle.

What is most valuable?

Fortinet FortiWeb is priced well.

What needs improvement?

The product’s stability could be improved.

For how long have I used the solution?

I have been using Fortinet FortiWeb for one year. We are using the latest version of the solution.

What do I think about the stability of the solution?

The product’s stability is normal. I rate it six out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup depends on technical knowledge.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared with other solutions. It has a yearly license.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Senior Cyber Security Engineer at a tech services company with 201-500 employees
Real User
A competitively priced and stable solution
Pros and Cons
  • "The deployment was very easy."
  • "The documentation for the machine learning could be better."

What is our primary use case?

The version we are using is not old, but neither is it up to date. 

We implement FortiWeb to block incoming attacks to our network and web applications.

We use complex authentication rules and forms, in addition to the solution, for protection. We also do caching with static websites and compression. 

What is most valuable?

I would say that machine learning is the most valuable upgrade from 5.8, both before and after 5.9.

What needs improvement?

The documentation for the machine learning could be better. They do not provide proper documentation explaining how the solution works or how to configure it. A good, valid KB article would be helpful. 

It is difficult to configure the machine learning and get it up and running. We put in a week of learning mode and then place it in our production. The machine and data learning is a pain point. I work with different clients. The machine-learning algorithm doesn't learn all the URL patterns. 

It would be nice to see certain software changes in order to add some kind of betterment with machine learning.

What do I think about the stability of the solution?

As a hardware device, the solution is very stable. This is true when compared with other web application firewalls. 

What do I think about the scalability of the solution?

Hardware is not very shareable, as increasing capacity would require the use of a different one. But there is good scalability when it comes to WAF, SaaS and cloud solutions. The CPU cores and RAM memory capacity can always stand improvement.

How are customer service and technical support?

From the time a ticket is created, technical support takes a while to respond, especially when compared with Cisco. In this area it is not so great. 

How was the initial setup?

The deployment was very easy. Since it concerns hardware, one only need plug in the firewall and bring it up by connecting the device. It is pretty easy and not time consuming. The deployment takes, perhaps, one hour. But, the configuration and machine learning are important. 

What's my experience with pricing, setup cost, and licensing?

The license can be renewed on an annual or tri-annual basis. The price is competitive. 

What other advice do I have?

The solution protects a web server with more than 1,000 users making use of the solution. 

The solution is good. It has a preferable price, stability and security, all which recommend it to other users. My only issue is with the machine learning. 

I rate Fortinet FortiWeb as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Sisay Assefa - PeerSpot reviewer
Senior Specialist, IT Security at Ethiopia Commodity Exchange
Real User
Beneficial reports, reliable, and scalable
Pros and Cons
  • "The most valuable feature of Fortinet FortiWeb is the reports and the AI-based features."
  • "Fortinet FortiWeb could improve data integration."

What is most valuable?

The most valuable feature of Fortinet FortiWeb is the reports and the AI-based features.

What needs improvement?

Fortinet FortiWeb could improve data integration.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately six months.

What do I think about the stability of the solution?

Fortinet FortiWeb is a stable solution.

What do I think about the scalability of the solution?

The Fortinet FortiWeb is scalable.

We have three administrators using the solution and more than 300 end users using it.

How are customer service and support?

The support from Fortinet FortiWeb is good, but they could improve their response time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use another solution prior to Fortinet FortiWeb.

How was the initial setup?

In the initial setup of Fortinet FortiWeb, we wanted to deploy it with WCCP mode, but we cannot do it because of the limitation with our Cisco ASA firewalls. It's difficult to integrate with FortiWeb. It is difficult to integrate Fortinet FortiWeb with other vendors other than Fortinet solutions. We cannot integrate it into our existing Cisco Firewall environment. We had to change the system to true transparent deployment mode.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiWeb is expensive in our Ethiopian currency.

What other advice do I have?

I rate Fortinet FortiWeb a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Melvin Obiri - PeerSpot reviewer
Sr. Systems Engineer at Kipepeo Solutions Ltd
Reseller
Integrates well, excellent support, but reference architecture could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiWeb is the ease of integration and configuration."
  • "Fortinet FortiWeb could improve in reference architecture for different deployment scenarios."

What is our primary use case?

Fortinet FortiWeb was used to support mobile applications.

What is most valuable?

The most valuable feature of Fortinet FortiWeb is the ease of integration and configuration.

What needs improvement?

Fortinet FortiWeb could improve in reference architecture for different deployment scenarios.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiWeb is stable.

How are customer service and support?

The technical support from Fortinet FortiWeb is excellent.

Which solution did I use previously and why did I switch?

I have used many other solutions and I formally recommend NGINX. The challenge I have with NGINX is handing over the project to the end customer. The skillsets for managing NGINX as a WAF are a lot. This is what was drawing me towards F5. I wanted something that is seamless from end-to-end, for the customer.

The advantages of NGINX are that it's community-based, and you can get it anytime. Fortinet FortiWeb you have to go through a channel, there's an initial acquisition, and then the annual support which are things that we don't have to consider when we're dealing with NGINX.

How was the initial setup?

The initial setup of Fortinet FortiWeb was easy. The full implementation took approximately one week.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiWeb depends from customer to customer because some customers are considering using other solutions, such as Imperva. The price of Fortinet FortiWeb sits well for the middle-sized customers that we deal with.

The price is based on our partner model, we are able to negotiate a good discount on GPR because we're also selling the firewall appliance.

What other advice do I have?

I rate Fortinet FortiWeb a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.