Try our new research platform with insights from 80,000+ expert users
reviewer845136 - PeerSpot reviewer
IT Infrastructure Manager with 201-500 employees
Real User
The learning mode of the appliance picks up on the pattern of SSL attacks
Pros and Cons
  • "I have recently been looking at the SSL certificate features and the learning mode of the appliance. This appliance learns from the pattern of SSL attacks."
  • "We would like the interface to be easier to use and more user-friendly. The interface needs to be enhanced."

What is our primary use case?

We use it mostly to secure our web platform for things like Internet banking, email, and SMTP. It is for anything that is external coming into our internal network.

How has it helped my organization?

We were having a lot of probe attacks coming through from our external networks. Now, the traffic has to come through our firewall, then FortiWeb. Basically, FortiWeb acts like a second firewall for all our applications.

What is most valuable?

We have been using all the features and everything is nice. 

I have recently been looking at the SSL certificate features and the learning mode of the appliance. This appliance learns from the pattern of SSL attacks. 

What needs improvement?

We would like the interface to be easier to use and more user-friendly. The interface needs to be enhanced. 

We had trouble understanding it at first, but we got used to using it after six months. Then, it was simple to use.

Buyer's Guide
Fortinet FortiWeb
May 2025
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

We have been using it for five years (since 2015). 

What do I think about the stability of the solution?

We haven't had any issues with it so far. 

What do I think about the scalability of the solution?

The scalability is okay. There hasn't been a need to upgrade. We have found something that can adapt to our environment and that we can use for a long period of time.

We plan to use the product for the next two years. There are no major upgrades planned anytime soon.

There are four users for the product (with two being from the security team).

How are customer service and support?

We have needed minimal support for the solution. The support has been okay.

Which solution did I use previously and why did I switch?

We did not have a solution that we previously used.

How was the initial setup?

It is complex to set up in learning mode. It takes a lot of time to learn the pattern of the web application before we put in the rule. The rule itself is a bit complex. We had to go by trial and error because there is nothing standard on the device.

The deployment took almost six hours to get up and running.

What about the implementation team?

We used a reseller. They helped us implement the device. 

The reseller also does deployment and maintenance. For this, it takes about two of their staff and one or two of our staff internally. The staff will generally have experience in networking and firewalls with a background in security and port mapping.

What's my experience with pricing, setup cost, and licensing?

All our Fortinet pricing is bundled together for different products, like FortiGate, FortiAnalyzer, and FortiWeb. FortiWeb, by itself, is probably around $2,500 to $3,500.

Which other solutions did I evaluate?

Since we were using FortiGate firewall, we decided to look at FortiWeb. We also looked into several solutions, like Check Point and Palo Alto.

What other advice do I have?

The type of product you get depends on what you want to protect, how you want to protect it, and how many people will be accessing FortiWeb.

What we have now is working fine.

I would rate FortiWeb as an eight (out of 10).

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2588226 - PeerSpot reviewer
Senior Software Engineer at a outsourcing company with 51-200 employees
Real User
Top 20
Efficient threat prevention and reporting with strong ROI
Pros and Cons
  • "The reporting and token system is good."
  • "I see no room for improvement at the moment."

What is our primary use case?

We are studying ClearPass as a solution. I was requesting a comparison between Aruba ClearPass and FortiWeb Forti.

How has it helped my organization?

FortiWeb has been a helpful investment in our network.

What is most valuable?

The reporting and token system is good. The AI machine learning was qualified to block and report any suspicious activity.

What needs improvement?

I see no room for improvement at the moment.

For how long have I used the solution?

I have been familiar with FortiWeb for about three years now.

How are customer service and support?

The technical support is very helpful. I rate their technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I only worked with similar solutions as a POC.

How was the initial setup?

The initial setup was easy.

What was our ROI?

FortiWeb has been a good investment, helping our network and providing a return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing of Fortinet FortiWeb is affordable and competitive.

What other advice do I have?

I recommend FortiWeb to others. I wish there were more integration with Azure systems.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Fortinet FortiWeb
May 2025
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Cyber Security Engineer at Mudra Electronics limited
Real User
Top 5
Has a user-friendly dashboard, but its technical support services need improvement
Pros and Cons
  • "The product has a very user-friendly dashboard."
  • "The product's scalability could be better."

What is our primary use case?

We use FortiWeb for protecting web applications.

What is most valuable?

The product has a very user-friendly dashboard.

What needs improvement?

The software's support services could be better compared to Sophos.

What do I think about the scalability of the solution?

The product's scalability could be better compared to Sophos.

How are customer service and support?

It is challenging to communicate with the FortiWeb's support team.

Which solution did I use previously and why did I switch?

We use Sophos as well.

How was the initial setup?

FortiWeb's configuration process is more difficult than Sophos. I rate the process a one out of ten.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate the pricing a ten out of ten.

What other advice do I have?

I rate FortiWeb a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Commercial Manager at Natco Information technology
Real User
Simple to set up with good technical support and the ability to scale
Pros and Cons
  • "We find that it is quite stable and reliable."
  • "The solution could offer more integration opportunities."

What is our primary use case?

We are primarily using the solution for our security applications as well as email and internet protection.

What is most valuable?

The product is very easy to use.

We find that it is quite stable and reliable. 

The solution can scale quite well.

The installation process is very simple. 

The technical support on offer is helpful.

What needs improvement?

The solution could offer more integration opportunities. 

For how long have I used the solution?

We started using the solution about five or so years ago. It's been a while at this point. 

What do I think about the stability of the solution?

The stability has been good over the years. It does not crash or freeze. There are no bugs or glitches. The performance is reliable. 

What do I think about the scalability of the solution?

The product does scale well. If a company needs to expand it, it can do so.

Some of our clients have over a hundred users. Others only have 50. the size of the setups varies. 

How are customer service and technical support?

We've had a good experience with technical support. They are helpful and responsive. We're quite satisfied with the level of service they provide. 

Which solution did I use previously and why did I switch?

We also currently use Cisco for some security and protection.

How was the initial setup?

We found the initial setup to be easy. It's straightforward. It's not complex or difficult at all. A company shouldn't have any issues with the setup at all.

The installation and deployment process is fast. It doesn't take more than a day.

We have two engineers on staff that can handle deployment and maintenance. 

What about the implementation team?

We have a team in-house that can manage it. We don't need the assistance of outside integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

We have a yearly subscription that we renew annually.

What other advice do I have?

We're using the latest version of the solution. I cannot speak to the exact version number, as I don't have it on hand. 

We're a company that helps implement this product for clients. 

At this time, I'd rate the product at an eight out of ten. We've largely been very satisfied with its capabilities. 

I'd recommend the product to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Tech Manager at Global tec
Reseller
Problematic licensing requires upgrades at scale with additional expense for advanced features
Pros and Cons
  • "FortiWeb offers machine learning in the latest product. This fixed many problems. There are no false negatives."
  • "Fortinet FortiWeb is not scalable. You'll need more budget to change the hardware."

What is our primary use case?

We are partners with Fortinet. We specialize in power customers. We use many products like FortiGate, FortiWeb, FortiAnalyzer, FortiSIEM, and FortiSandbox.

All the FortiGate products are new, even the Fortinet switches we are selling to our customers. We also install and configure the network for our customers.

How has it helped my organization?

With this product, you can secure all the Fortinet products together. I'm an entrepreneur. Most people fail in the publication of a firewall.

What is most valuable?

FortiWeb offers machine learning in the latest product. Before that, there was an auto-learning feature. This fixed many problems. There are no false negatives now. 

Fortinet FortiWeb now has artificial intelligence and machine learning.

What needs improvement?

What I would like to see improved in Fortinet FortiWeb will probably be included in the next release. The legal feature needs better step-by-step use of the form. 

We use the FortiGate guidebook for step-by-step instructions. But the FortiWeb guidebook is only is a demonstration kit which is not enough for a new installation.

What do I think about the stability of the solution?

FortiWeb is a stable solution.

What do I think about the scalability of the solution?

Fortinet FortiWeb is not scalable. There is a model and a license if you want to use it. You'll need more budget to change the hardware. FortiWeb is not scalable on the same plan.

How was the initial setup?

The initial setup is not simple for all the products. Some Fortinet products vary, but overall it is straightforward.

What other advice do I have?

In the version of Fortinet FortiWeb that we have, it does not include the scanner. We cannot access every feature. If you have all the popular products, you can use the system perfectly to connect everything. 

Fortinet can improve the security firebase in support for HTTPS and the CPU with additional configurations. On a scale from 1 to 10, I would rate Fortinet FortiWeb a two.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Netwerk and Security Specialist at a healthcare company with 501-1,000 employees
Real User
Offers great insights into what utility hackers are trying to exploit and blocks a lot from the internet
Pros and Cons
  • "It's the extra security that is the most valuable feature. You have insight into your traffic. There are some great insights into what utilities hackers are trying to exploit. It blocks a lot of stuff from the internet."
  • "The solution is rather complicated. If you know what to do, it's not bad, but it's complicated for a first time user to configure the solution. What I'd like to improve are the custom signatures."

What is our primary use case?

We have our webmail, a private drop off solution, a video clip for our users to upload, and share company videos, all with FortiWeb.

What is most valuable?

It's the extra security that is the most valuable feature. You have insight into your traffic. There are some great insights into what utilities hackers are trying to exploit. It blocks a lot of stuff from the internet.

What needs improvement?

The solution is rather complicated. If you know what to do, it's not bad, but it's complicated for a first time user to configure the solution. What I'd like to improve are the custom signatures. If you want a good security solution, you have to get in kicking high for things that are getting blocked and you have to whitelist some signatures to make things work. It's a time-consuming thing to do. It would be nice to whitelist private IP ranges and see which signatures are hit and whitelist them automatically - which I think is possible to do. 

It would also be nice to have some extra security in the solution. I just upgraded to 6.0 and there were some security additions, but it would be nice to have some more and be able to configure them in the right way. Specifically, an updated security policy would be nice.

For how long have I used the solution?

I've been using the solution for 2.5 years.

What do I think about the stability of the solution?

It's really stable. There was only one issue in the past two and a half years and with the help of the technical support from Fortinet, it was quickly fixed.

What do I think about the scalability of the solution?

We do have a small team but I think it's scalable. You can upgrade to a higher level, you can take it to a higher visibility mode. I think it's a very scalable solution. We have around 1,000 users using this solution.

How are customer service and technical support?

The technical support is very good.

How was the initial setup?

The initial setup was rather straightforward because we had some help setting up the unit in the first place. The initial setup, if you're using a VM, is really easy to roll out, if you know the Fortinet command line. It's not easy to configure an IP address and get it started. Then there was a rather steep learning curve in what you exactly have to do to have a really secure solution. It's rather easy to make it a reverse proxy and do nothing, but to get it monitoring in the right way, it takes some time. You have to think about it.

Deployment was a one-time setup. I think it took us about two days including one solution for configuring. For now, there is a new solution we need behind FortiWeb, and I think it takes about four to eight hours to set up. We require just one staff member for maintenance.

What's my experience with pricing, setup cost, and licensing?

You can set up licensing on a monthly or yearly basis. I'm not sure about pricing.

What other advice do I have?

Every external solution acceptable for work will use FortiWeb. We do have three or four FortiWeb solutions now and if there is anything we need to share through the internet, it's going to be through FortiWeb.

In terms of advice, I'd say take a good look at the support side of the help documents. There a very good document cycle on the Fortinet website. There's a lot of information. Get to know the solution.

I would rate this solution eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user821967 - PeerSpot reviewer
Viznet Bilişim Hizmetleri
Real User
Auto Learn makes policy additions or deletions for my customers very simple​
Pros and Cons
  • "Auto Learn feature: Makes policy additions or deletions for my customers very simple​"
  • "HA Architecture needs improvement. I would improve it by working on AP HA."

How has it helped my organization?

Security.

What is most valuable?

  • Web application security features, because they are more effective
  • Stability 
  • Auto Learn feature: Makes policy additions or deletions for my customers very simple

What needs improvement?

HA Architecture. I would improve it by working on AP HA.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with stability, with the true network topology.

How are customer service and technical support?

I am Fortinet expert, but L4 support is working very well.

Which solution did I use previously and why did I switch?

Previously used F5, NetScaler, Imperva. Other products feature LB WAFs, so a limited WAF feature. This product's primary feature is WAF. I chose this product because it prioritizes security.

How was the initial setup?

Very complex. More security features.

What's my experience with pricing, setup cost, and licensing?

Cheaper than others.

Which other solutions did I evaluate?

F5, NetScaler, Imperva and Squid.

What other advice do I have?

Here's how I would break down my rating of this product:

  • Session Management: 10 out of 10 
  • Security: 10 out of 10 
  • Stability: 10 out of 10
  • Health check feature: eight out of 10.

If your goal is security, FortiWeb is your best choice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pedro Andrade - PeerSpot reviewer
General Manager at Ip4u
Real User
Good reporting and a nice user interface but can be a bit expensive
Pros and Cons
  • "It can scale well."
  • "The upgrade process could be a bit smoother."

What is most valuable?

The reporting available is pretty great.

We find the configuration capabilities to be very good. 

Technical support is helpful.

It's stable. 

It can scale well. 

I like the user interface. 

What needs improvement?

It's not the most popular option. Many clients prefer instead Citrix or Proxy Blue Coat. It might be a bit difficult to configure. 

The upgrade process could be a bit smoother. 

Sometimes the integration doesn't work on the first or second try.

The solution is a bit expensive. 

For how long have I used the solution?

We first installed the solution eight or nine years ago. We've used it for almost a decade. 

What do I think about the stability of the solution?

The solution is pretty stable. I'd rate it a three out of five in terms of stability. Sometimes the upgrades don't go as smoothly as we would like. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it four out of five in terms of how easy it is to expand the product. 

How are customer service and support?

I can't complain about the technical support. They are pretty good. I found them to be helpful. However, it may depend on the engineer you get on the line. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup has a moderate level of difficulty.

We only need one person to deploy and maintain the product.

It takes about a week to have the entire solution set up.

What about the implementation team?

We install the solution for our clients. 

What was our ROI?

It's always difficult to measure ROI when it comes to security. It's always just a smart investment for a company.

What's my experience with pricing, setup cost, and licensing?

The product can be costly.

The licenses are paid annually. You do have several licensing choices. They don't have too much choice. However, their options are good. 

What other advice do I have?

We are not an end user. We are resellers.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.