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Google Hangouts [EOL] pros and cons

Vendor: Google
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Google Hangouts is praised for its screen sharing feature and integration with Google Docs and Google Sheets, allowing collaborative work on documents during meetings.
Google Hangouts provides high-quality voice and video calling options, supporting connections for multiple participants at a time.
The platform is known for its ease of use and seamless integration with other Google services, making scheduling and organizing meetings straightforward.
Google Hangouts is valued for its stability, scalability, and the ability to easily set up and manage meetings with no predefined duration limits.
Google Hangouts offers excellent recording features and transcriptions, facilitating effective documentation and follow-up on meetings.

CONS

Google Hangouts could improve its integration with Zoom and other platforms.
It lacks a call recording feature and more interactive features like a whiteboard.
The service faces stability and connectivity issues, requiring enhancement for slow connections.
Google Hangouts needs more security features and an improvement in voice quality during meetings.
There is a need for a more comprehensive approach to integrating with tools like Google Calendar for better scheduling.
 

Google Hangouts [EOL] Pros review quotes

FA
IT Assistant at Hotel 2 Fevrier
Apr 6, 2020
The ability to share a screen during a meeting is one of the most valuable features. You can also be directly connected on the computer and on the phone with the same account. It is flexible.
reviewer1256787 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Apr 20, 2020
The group chat is a very good feature, where you can see all of the participants on cameras.
reviewer1254288 - PeerSpot reviewer
IT Manager at a transportation company with 501-1,000 employees
Apr 21, 2020
The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on.
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
OH
Technical Consultant at a tech services company with 1-10 employees
Apr 23, 2020
Google Hangouts is very quick and easy to use, and the quality is very good.
MM
Senior Executive at Divine IT Limited
May 7, 2020
Very good voice and video calling options.
MH
Network Administrator at Lahore Garrison university
May 14, 2020
The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time.
GC
CIO at OCA Global
May 27, 2020
The ease of navigation is good, as we can easily share data and screens.
reviewer1374795 - PeerSpot reviewer
Testing Center of Excellence - Head at a tech services company with 1,001-5,000 employees
Jul 5, 2020
It is very easy to use and is available as soon as you open a Google account.
SG
Product Manager at a tech services company with 1,001-5,000 employees
Jul 13, 2020
The most valuable features are that you don't have to create a separate account, it's easy to use, and you don't have to enter an ID or password to start video conferencing.
reviewer968541 - PeerSpot reviewer
Senior Business Development Manager at a computer software company with 501-1,000 employees
Nov 10, 2021
Its ease of use is most valuable. It is just a click, and you're in the system.
 

Google Hangouts [EOL] Cons review quotes

FA
IT Assistant at Hotel 2 Fevrier
Apr 6, 2020
We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly.
reviewer1256787 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Apr 20, 2020
I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing.
reviewer1254288 - PeerSpot reviewer
IT Manager at a transportation company with 501-1,000 employees
Apr 21, 2020
The way it works with anonymous users should be improved. That could be strengthened to let anonymous users do more.
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
OH
Technical Consultant at a tech services company with 1-10 employees
Apr 23, 2020
I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting.
MM
Senior Executive at Divine IT Limited
May 7, 2020
Sending documents and other things is not an option.
MH
Network Administrator at Lahore Garrison university
May 14, 2020
There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc.
GC
CIO at OCA Global
May 27, 2020
The algorithm should be improved to automatically deal with poor connections in a better way.
reviewer1374795 - PeerSpot reviewer
Testing Center of Excellence - Head at a tech services company with 1,001-5,000 employees
Jul 5, 2020
I would like to see support for showing virtual backgrounds.
SG
Product Manager at a tech services company with 1,001-5,000 employees
Jul 13, 2020
Google Hangouts restricts you to those with a Gmail account.
reviewer968541 - PeerSpot reviewer
Senior Business Development Manager at a computer software company with 501-1,000 employees
Nov 10, 2021
It is not as stable. They can improve its stability.

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