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Google Hangouts [EOL] pros and cons

Vendor: Google
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Google Hangouts is praised for its screen sharing feature and integration with Google Docs and Google Sheets, allowing collaborative work on documents during meetings.
Google Hangouts provides high-quality voice and video calling options, supporting connections for multiple participants at a time.
The platform is known for its ease of use and seamless integration with other Google services, making scheduling and organizing meetings straightforward.
Google Hangouts is valued for its stability, scalability, and the ability to easily set up and manage meetings with no predefined duration limits.
Google Hangouts offers excellent recording features and transcriptions, facilitating effective documentation and follow-up on meetings.

CONS

Google Hangouts could improve its integration with Zoom and other platforms.
It lacks a call recording feature and more interactive features like a whiteboard.
The service faces stability and connectivity issues, requiring enhancement for slow connections.
Google Hangouts needs more security features and an improvement in voice quality during meetings.
There is a need for a more comprehensive approach to integrating with tools like Google Calendar for better scheduling.
 

Google Hangouts [EOL] Pros review quotes

Mariana-Piñeres - PeerSpot reviewer
Customer Success Manager Latam at a tech vendor with 51-200 employees
Aug 27, 2025
The best features of Google Hangouts include the option with Gemini to record and create call transcriptions and provide a meeting summary.
Florent CHASSIGNOL - PeerSpot reviewer
Owner & Chief Executive Officer at RECOVEO
May 16, 2025
The scalability is good; we have added a lot of users, and it's always working.
Pratiksha Volvoikar - PeerSpot reviewer
Consultant - Analytics Implementation at Brainlabs
Nov 12, 2024
The interface is simple and not complex.
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Biswajith Gopinathan - PeerSpot reviewer
Data Analytics Specialist at GlaxoSmithKline
Jan 30, 2024
The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system.
J M Chari - PeerSpot reviewer
Director, High Technology Practice at Triniti Corporation
Jul 12, 2024
The product is stable.
Rui Zhang - PeerSpot reviewer
Founder & CEO at Ram Strategy
Jun 20, 2023
It has efficient recording features.
Denisa Alimani - PeerSpot reviewer
Group Senior IT Auditor at LafargeHolcim
Dec 22, 2022
I appreciated having the basic features like screen sharing and camera options.
Olivier Bourdon - PeerSpot reviewer
Senior Software Developer at a computer software company with 1-10 employees
Jul 6, 2022
The solution is extremely stable.
AL
Cyber Product Manager at a computer software company with 51-200 employees
May 1, 2025
We use transcriptions to document meetings, which is important for productivity.
PK
Faculty at NSUT
Jun 27, 2023
I think the simplicity of the whole thing is its valuable feature.
 

Google Hangouts [EOL] Cons review quotes

Mariana-Piñeres - PeerSpot reviewer
Customer Success Manager Latam at a tech vendor with 51-200 employees
Aug 27, 2025
Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly.
Florent CHASSIGNOL - PeerSpot reviewer
Owner & Chief Executive Officer at RECOVEO
May 16, 2025
The design could be a little bit better.
Pratiksha Volvoikar - PeerSpot reviewer
Consultant - Analytics Implementation at Brainlabs
Nov 12, 2024
Sometimes, due to system restrictions, I can't use blur effects or other filters.
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Biswajith Gopinathan - PeerSpot reviewer
Data Analytics Specialist at GlaxoSmithKline
Jan 30, 2024
Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams.
J M Chari - PeerSpot reviewer
Director, High Technology Practice at Triniti Corporation
Jul 12, 2024
The platform's screen-sharing feature and the participant panel could be improved.
Rui Zhang - PeerSpot reviewer
Founder & CEO at Ram Strategy
Jun 20, 2023
There could be more precise instructions for beginners using the solution.
Denisa Alimani - PeerSpot reviewer
Group Senior IT Auditor at LafargeHolcim
Dec 22, 2022
In the next release, I would like to see call recording made available.
Olivier Bourdon - PeerSpot reviewer
Senior Software Developer at a computer software company with 1-10 employees
Jul 6, 2022
We don’t have any complaints.
AL
Cyber Product Manager at a computer software company with 51-200 employees
May 1, 2025
One improvement could be integration with Google Calendar to help find available timeslots when scheduling meetings with many participants.
PK
Faculty at NSUT
Jun 27, 2023
I think the version that I'm using doesn't allow recording. I guess it's more of a licensing issue than anything else, and it needs to be improved.