I feed different data points to the tool and review them.
What is our primary use case?
What is most valuable?
The tool aggregates logs. We can see the logs in one place.
For how long have I used the solution?
I have been working with the product for a few years.
What do I think about the stability of the solution?
If you have the resources for it, the product is stable. I rate it a ten out of ten.
What do I think about the scalability of the solution?
We use the tool's scalable cloud environment.
How are customer service and support?
While I haven't needed to contact customer support often, the few times I did, they resolved my issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We tried Graylog Security, starting with their inexpensive open-source version. We tested it out and continued using it for a while. As for the main differences between Graylog Security and other vendors, some users might prefer cloud-based platforms over on-premises solutions. It isn't inherently cloud-native, but that might not matter much for some.
How was the initial setup?
Graylog Security's deployment is easy but can become complicated in a complex environment. It takes about two to six hours for deployment. I am responsible for maintaining it.
What other advice do I have?
I rate the overall product an eight out of ten. It's a good option for getting started.


