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Cloud Automation Engineer at Shell
Real User
An impressive infrastructure tool but requires a talented team to operate
Pros and Cons
  • "The ARM template is very easy to work with, which is a big help to us."
  • "On a scale from one to ten, I would give this solution a rating of seven; strictly because I was uncomfortable using the ARM template earlier. After another six months, I am sure I will give it a rating of 10, but at this point in time in my experience, I say seven, but not because of the tool itself."

What is our primary use case?

We deliver the platform as a service to businesses. For example, one request for a particular subscription could be in the business domain or non-business domain, whatever it may be, based on the demand, we deliver the customized subscription to them. For each service, we have different constraints. What needs to be delivered in the VNet of Azure, and what needs to be done externally.

What is most valuable?

The ARM template is very easy to work with, which is a big help to us. At the end of the day, there are a lot of tools that we explore like FollowMe and other solutions, which come in handy.

What needs improvement?

I personally say it's already simplified. I don't see many areas for improvement because Terraform employs a lot of skilled engineers that put their time and energy into providing a fantastic enterprise-level tool like this. There is not much more to simplify. There are already quite notable features in Terraform and we've already been provided with updates and other features. In short, there are many things which are already in place, so I don't think that we need anything more from Terraform.

For how long have I used the solution?

I have been using this solution for over six months.

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HashiCorp Terraform
June 2025
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What do I think about the stability of the solution?

Personally, I haven't really experienced any significant instability issues with Terraform. Once or twice I've noticed log issues, but apart from that, I haven't really experienced any problems. Keep in mind, this is the first platform that we are building using Terraform, so we have yet to come across the version with the initial data. In the future, I may face heat and pressure when I'm doing that, but I am not really sure because I have not done the hands-on work of it.

How are customer service and support?

Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't currently use the enterprise version. Our products are community-driven and the community support is great.

How was the initial setup?

Considering we started from scratch, the initial setup was pretty straightforward. We didn't have any challenges. We started our platform build from scratch using Terraform.

What about the implementation team?

For maintenance-related issues, we use GitHub to find the solution to any problems we encounter; we simply log an issue and follow-up with them.

What other advice do I have?

Provided your environment requires Terraform and/or you have skilled engineers who can perform the required maintenance, I would definitely recommend this solution. Terraform is not justified for use just anywhere; you need to have an experienced team to limit any issues. You need to have a certain level of training to consume the services in their DevOps Toolbox and then use them properly. I definitely support and recommend Terraform, but what you get out of it depends on the business environment as well as the team members' knowledge in Terraform.

On a scale from one to ten, I would give this solution a rating of seven; strictly because I was uncomfortable using the ARM template earlier. After another six months, I am sure I will give it a rating of 10, but at this point in time in my experience, I say seven, but not because of the tool itself.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps Engineer at BioCatch
Consultant
Can work with different cloud providers and saves a lot of time and human errors
Pros and Cons
  • "We save a lot of time with this solution."
  • "It should have a more object-oriented approach like different coding languages."

What is our primary use case?

We use it to provision cloud infrastructure. We use it to provision all kinds of infrastructure from wherever we want, we Terraform to the cloud.

We provision new infrastructure, we update existing infrastructure with it, we manage our DNS records, and also deploy new applications on Kubernetes. That's the main use, but we use it for all of our infrastructures, so it has a lot of different use cases.

How has it helped my organization?

Before we used it, we were writing a lot of scripts to provision infrastructure and there weren't guidelines for anything on how to provision and how our environment will look. Now with Terraform, it's all templated and everyone in my team just uses modules that are templates, modules of Terraform, and all our environments look the same. It doesn't matter if it's dev, if it's QAs, if it's production, it looks the same. It just has different names and different types of machines. We want to pay less in the dev environments and QA but we want to have better performance in production. It's just the variable to change the type of machine that we want to use, but the template remains the same.

We save a lot of time with this solution. It also saves a lot of human errors and the whole team knows how to do the same thing.

What is most valuable?

The most valuable aspect of this solution is that it's agnostic. It can work with different cloud providers, which we may do in the future, so it benefits us. With not much change, I can deploy the same infrastructure to other cloud providers. Now we work with Azure but we can work with AWS or GCP and with minor changes we can deploy the same applications to other clouds. We can replicate the existing cases with minor changes and it's easily deployed.

What needs improvement?

It should have a more object-oriented approach like different coding languages.

What do I think about the stability of the solution?

It's really stable. We have no issues with it.

What do I think about the scalability of the solution?

There are around five or six DevOps engineers who use this solution in my company. It's used on a daily basis. We use it for maybe 20% of our infrastructure, but we intend to use it for 100% all with Terraform.

How are customer service and technical support?

I haven't needed to contact their technical support. 

Which solution did I use previously and why did I switch?

We switched to Terraform because we wanted to minimize time and minimize human errors. We wanted to have alignment between all of our environments and really just development is faster.

We went with it because I had a really good experience with it in previous jobs.

How was the initial setup?

The initial setup is straightforward. There are some things you need to understand to know if you want to make more complex templates but it's pretty straightforward. It's really flexible. 

Overall, the deployment takes around 15 minutes. 

What's my experience with pricing, setup cost, and licensing?

It's open-source so it's free. 

What other advice do I have?

My advice to someone considering this solution would be to work with the HashiCorp Best Practices of Terraform, work with Terraform modules, and write templates for everything. 

I would rate Terraform a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HashiCorp Terraform
June 2025
Learn what your peers think about HashiCorp Terraform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
MSP
Top 5Leaderboard
High availability, effective server provisioning tool for both on-premise and cloud environment, and quick setup
Pros and Cons
  • "HashiCorp Terraform is highly stable."
  • "I initially found the initial HashiCorp Terraform difficult to comprehend. It's complex and not straightforward, requiring proper training to grasp it. Even someone with a background in networking or cybersecurity would need guidance from someone knowledgeable."

What is our primary use case?

We use HashiCorp Terraform orchestration tool for infra provisioning (mostly servers), both in the cloud and on-premise environments. This allows for VM provisioning, networking, and storage management, especially in a cloud environment where we have many servers that can't be provisioned one by one.

What is most valuable?

The most valuable feature is the ease of infrastructure provisioning in a very large environment in the shortest time.

What needs improvement?

I initially found the initial HashiCorp Terraform difficult to comprehend. It's not straightforward especially in complex cloud environments, requiring proper training to grasp it. Even someone with a background in networking or cybersecurity would need guidance from someone knowledgeable.

Inclusion of revert function or rollback action for any invalid or wrong changes to resources.

For how long have I used the solution?

I have been using HashiCorp Terraform for approximately one year.

What do I think about the stability of the solution?

HashiCorp Terraform is highly stable.

How are customer service and support?

I did not use the technical support from the vendor.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of HashiCorp Terraform is easy to do. The implementation took a few hours to complete for a small cloud environment.

What's my experience with pricing, setup cost, and licensing?

Terraform Enterprise plan is quite expensive!

What other advice do I have?

HashiCorp Terraform is the best platform for creating and managing resources on cloud platforms and other services through their application programming interfaces (APIs) in a cloud environment.

I rate HashiCorp Terraform an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PradeepEppalli - PeerSpot reviewer
Cloud & DevOps Architect at Accenture
Real User
Infrastructure as code tool that makes it easier to manage a multi-cloud environment
Pros and Cons
  • "This solution makes it easier to manage a multi-cloud environment and have your entire infrastructure as code."
  • "On occasion, I have noticed a number of bugs in this solution that have needed to be fixed."

What is our primary use case?

Terraform is the infrastructure as code solution used across our business. 

What is most valuable?

The way the modules are divided for infrastructure provisioning and are set up for reliability to offer plug and play functionality has been really useful. This solution makes it easier to manage a multi-cloud environment and have your entire infrastructure as code. 

What needs improvement?

On occasion, I have noticed a number of bugs in this solution that have needed to be fixed. 

In a future release, it would be great to have an easier way of troubleshooting. We'd like to have a dashboard where company management can get a full view of provisioning.

For how long have I used the solution?

I have used this solution for three years. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

It would be great to have faster resolution of instances where there are bugs in the system. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1184604 - PeerSpot reviewer
Software Engineering Manager at a tech services company with 10,001+ employees
Real User
Easy to use solution that has made infrastructure provision fast and secure for our business
Pros and Cons
  • "This solution is a fast and secure way to provision infrastructure."
  • "This solution could be improved by adding features such as CDM to accelerate the access of data by the users."

What is our primary use case?

We use this solution for infrastructure and support for a mobile application for a bank.

What needs improvement?

This solution could be improved by adding features such as CDM to accelerate the access of data by the users.

It would be useful to be able to test functionality when building infrastructure. Currently we use other tools to do this. 

For how long have I used the solution?

We have used this solution for one year.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup is straightforward. It took a few weeks to implement with the help of three engineers. 

What other advice do I have?

This solution is a fast and secure way to provision infrastructure. 

I would rate it a ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Co Founder and Technical Architect at Think NYX Technologies LLP
Reseller
Supports many different platforms and has helped us to standardize our infrastructure setup
Pros and Cons
  • "The most valuable feature is the support for different platforms like cloud, datacenters, VCS, databases, various storage types, and Kubernetes."
  • "They have added a feature that helps us to import existing resources to our workspace, but if they can help us to create the code for the import, as well, then it would be a great addition."

What is our primary use case?

We are using Terraform to manage our multi-cloud requirement for different demos and test environments. It helps us set up the entire environment in a few mins with the exact configuration in AWSAzure, or GCP, along with other setups like a database, Kubernetes, etc.

How has it helped my organization?

Terraform helped us to standardized our infrastructure setup and to reduce errors occurring due to manual execution. It has made our environment more efficient.

What is most valuable?

The most valuable feature is the support for different platforms like cloud, datacenters, VCS, databases, various storage types, and Kubernetes.

What needs improvement?

They have added a feature that helps us to import existing resources to our workspace, but if they can help us to create the code for the import, as well, then it would be a great addition.

For how long have I used the solution?

We have been using HashiCorp Terraform for more than two years.

What do I think about the stability of the solution?

We should always check the changes or impact of new release which is common for all tools so for me its good in terms of stability.

What do I think about the scalability of the solution?

The scalability is good.

Which solution did I use previously and why did I switch?

We have used platform CLIs and other customized scripting solutions that need lots of maintenance and care.

How was the initial setup?

The initial setup is quite easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

The setup for Terraform is quite easy and currently, we are using their community version along with Jenkins.

Which other solutions did I evaluate?

We have evaluated other options like CloudFormation and Cloud Deployment Manager, but those were platform-dependent tools, so not suited for our multi-cloud model.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AndreiPopescu - PeerSpot reviewer
Co-Owner at OutMost
Real User
Top 10
Cost-effective product with an efficient infrastructure code feature
Pros and Cons
  • "The platform's most valuable feature is the infrastructure as code aspect, which allows us to code the infrastructure part, making deployments more efficient."
  • "One area for improvement could be the inclusion of more dedicated Terraform providers developed by the companies themselves, rather than relying on third-party developers."

What is our primary use case?

We use the product for cloud deployments, specifically provisioning services in the cloud.

What is most valuable?

The platform's most valuable feature is the infrastructure as code aspect, which allows us to code the infrastructure part, making deployments more efficient.

What needs improvement?

One area for improvement could be the inclusion of more dedicated Terraform providers developed by the companies themselves, rather than relying on third-party developers.

Additional features could include more intuitive environment-specific configurations and possibly enhanced support for development and production environments.

For how long have I used the solution?

I have been using HashiCorp Terraform for approximately six months.

What do I think about the stability of the solution?

I rate the platform's stability a ten out of ten. 

What do I think about the scalability of the solution?

I rate the platform scalability a ten out of ten. 

How was the initial setup?

The initial setup was straightforward. I rate the process a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

The product can be cost-effective, especially if you use the CLI and do not require the cloud solutions provided by HashiCorp. It can be used for free, which is beneficial for small companies.

What other advice do I have?

I rate HashiCorp Terraform a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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