What is our primary use case?
My main use case for HighRadius Accounts Payable is processing deductions and clearing claims for the client.
For processing deductions or clearing claims, I look for the claim or the deduction claim on HighRadius Accounts Payable, then open it to record the correct reason codes, attach backup documentation, and clear the claim or process it so that it turns zero.
HighRadius Accounts Payable is an application where we can communicate or transfer items from our side to the other side of processors.
What is most valuable?
The best features HighRadius Accounts Payable offers are its user-friendliness and speed. I can navigate the application smoothly, and it is very fast, which makes it excellent for the user.
What makes HighRadius Accounts Payable user-friendly for me is that the interface is very smooth and easy to navigate. Because I have been using it for four years, it is easy to train someone new in terms of the interface of the system.
HighRadius Accounts Payable has impacted my organization positively. Before we were in a different program or application, but when we transferred to HighRadius Accounts Payable, it was smoother, and the transactions we do are much faster because of the interface.
Since switching to HighRadius Accounts Payable, I can share that before, we could only process 30 items in Siebel because of the lags, but in HighRadius Accounts Payable, we can process 60 items or deduction claims.
What needs improvement?
I think HighRadius Accounts Payable can be improved in the cut-off time or the cut-off timing because I think they are linked to the SAP system, so we have a cut-off time in HighRadius Accounts Payable when clearing a deduction.
Regarding the needed improvements in integration, the automated pulling of files or the time when you will pull the file is limited to three reports, so that could be better.
Many more updates or improvements can be made.
For how long have I used the solution?
I have been working in my current field for around six years.
What do I think about the stability of the solution?
HighRadius Accounts Payable is stable.
What do I think about the scalability of the solution?
HighRadius Accounts Payable's scalability is good.
How are customer service and support?
The customer support for HighRadius Accounts Payable is good. I would rate the customer support a nine on a scale of one to ten.
Which solution did I use previously and why did I switch?
I previously used Siebel or Oracle, but we switched. I do not know why we switched, but it was the company's decision or the client's decision.
Which other solutions did I evaluate?
I did not evaluate other options before choosing HighRadius Accounts Payable because it was the client's decision.
What other advice do I have?
My advice to others looking into using HighRadius Accounts Payable is that I think it is good. Just keep in mind that HighRadius Accounts Payable has a cut-off, but the interface is great and very user-friendly. I would rate this review an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
