Senior Process Manager - Server Domain Architect at a comms service provider with 10,001+ employees
Jan 3, 2016
We're standardized with these servers with the accompanying support and hardware, which makes things much more efficient for us to maintain and operate, and it's easy for staff to manage.
The most valuable feature of HPE Proliant ML is the high availability of the parts. It's easy to find parts, such as replacements or spares. Additionally, we have a good relationship with the brand which is important.
The technical support from HPE Proliant ML could improve. They are not as fast as they should be. When you have an SLA contractor, they don't give you the parts quickly, it can take weeks sometimes.