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Khine Shein Win - PeerSpot reviewer
Infrastructure Manager at a retailer with 501-1,000 employees
Real User
Top 10
Switches are easily scalable but stability issues with the switches
Pros and Cons
  • "It is cheap."
  • "Huawei has a lot of issues; it's not in sync properly. For instance, if the ONT is down, there's another problem with another ONT that is not functioning correctly. Even after configuring the siding, I cannot reach some other side, and I don't know why it's happening."

What is most valuable?

It is cheap. Another reason is that we cannot change to another product already. It's GPON, and it's not quite cheap. Something might probably change around half a million.

Generally, the core features of wireless networking equipment from Cisco, Aruba, and Ruckus are similar. All three vendors offer the ability to configure basic features such as DHCP, routing, and security.

What needs improvement?

Huawei has a lot of issues; it's not in sync properly. For instance, if the ONT is down, there's another problem with another ONT that is not functioning correctly. Even after configuring the siding, I cannot reach some other side, and I don't know why it's happening.

Another concern was with the ONT and using fiber.

For how long have I used the solution?

We recently migrated from Nokia to Huawei. After migrating, at least, there were some failures, some of which impacted operations.

What do I think about the stability of the solution?

So far, not very stable.  

We've had an issue with one of the Power Trip ports not working properly.

Buyer's Guide
Huawei Ethernet Switches
September 2025
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the scalability of the solution?

It's scalable. We can add new switches to an ORT easily. This is not the same as adding new switches to an ONT, but it is a similar process. We can use a GPON splitter to add more users to the network, which is comparable to how traditional networks are scaled.

We've been using the Nokia switches for a few years, and we have about 1000 users. We just started using the Huawei switches this year, so we don't have any data on how many users are using them yet.

How are customer service and support?

The technical support from Huawei is not very good. We've had to wait a week or a month for them to provide a solution to some of our problems. So it's quite time-consuming.

Which solution did I use previously and why did I switch?


How was the initial setup?

For the switches, the premise set is done for maintenance.

I often draw comparisons with Cisco, where we can use the command line for the show, whereas with Huawei, it is displayed differently. However, it is essential to note that all the features supported by Cisco are also supported by Huawei.

What about the implementation team?

We have a vendor, and the project team is responsible for the deployment.

We maintain the solution, but we still have a managed service from Vendor. If we have any troubleshooting or issues related to the vendor, they handle it.

What's my experience with pricing, setup cost, and licensing?

It is a china brand. This is not a good product, but it's very cheap compared with Cisco, another Ruckus, kind of compared with Huawei, Huawei from China, the prices are very cheap.

Which other solutions did I evaluate?

We are using router switches as far as the server. Everything we are using.

What other advice do I have?

I would recommend using HPE or Cisco switches instead. I would give them a six out of ten. They're not the worst switches I've used, but they're not the best either.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Salim Hebada - PeerSpot reviewer
Huawei IP Pre-sales Solution Manager at MC3
Real User
Leaderboard
Diverse range of switches with various capabilities and use cases
Pros and Cons
  • "Huawei switches come in small, medium, and large capacities and can be used for monitoring and switching."
  • "The only thing that could be better is the security module."

What is our primary use case?

Huawei has a portfolio of switches for access, aggregation, and core layers. They offer various solutions for different use cases and meet the requirements of other projects. For example, we use Fort Knox cloud compass solution for cloud networking.

Huawei switches come in small, medium, and large capacities and can be used for monitoring and switching. They also offer alternatives like Huawei Altheirs, which provides all-in-one switching, security, and VPN routing functions for routers.

How has it helped my organization?

We have several customers, including those in high education, oil and gas, banking, insurance, and government companies, as well as some ministries. Huawei Ethernet Switches are very reliable and provide excellent performance.

What needs improvement?

Compared with other brands like Cisco, modular cards may have some security issues or vulnerabilities. The only thing that could be better is the security module.

For how long have I used the solution?

I've been working with Huawei switches for a few years now. I use it for projects that include routing, security, and performance optimization features.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Huawei offers both cloud-based and non-cloud-based Ethernet switches with varying levels of scalability. Just like with security, you should consider scalability as well. There is a big difference in putting security for the switches, especially with the increasing number of cybersecurity threats. You should also consider a scalable security solution for future needs.

How are customer service and support?

Regarding my experience with customer service and support, technical support is essential, especially when designing and configuring switches. The level of support required may vary depending on the project manager and the scale of the project. It's worth noting that the level of interaction with the customer may differ depending on the local Huawei and the R&D team. However, it's always important to negotiate and agree on the support needed to ensure the project is successful.

How was the initial setup?

The initial setup is very straightforward. The setup is different depending on the situation. However, with the network management system and iMaster, it's easy to deploy and configure the switches for normal or batch configurations. I think it's a useful solution.

What about the implementation team?

The deployment process varies depending on the situation. But with the iMaster, you can easily input the necessary configurations for many switches at once.

Moreover, it depends on the customer's requirements. Do they have an existing network, or do we need to build a new one? If it's a new network, it will be easier. We can make access aggregation in the form of specs and then make it work for the customer. We need to know the MAC address to make it work. For example, network management can be different for different customers, depending on their existing network. It's not difficult, but it can be challenging for wireless.

What's my experience with pricing, setup cost, and licensing?

If you have the basic function, there's no problem. However, you must purchase a license if you require advanced features or additional functionality beyond the basic setup. It applies to all customers, not just myself, and purchasing a license is perfectly acceptable and necessary to access these additional features.

What other advice do I have?

I would advise you should make a good design, and the project will be easier.

Overall, I would rate Huawei Ethernet Switches an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Huawei Ethernet Switches
September 2025
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Mohamed_Rumaiz - PeerSpot reviewer
Head of business at E COAST Technologies
Real User
Top 5Leaderboard
Easy to set up and is scalable
Pros and Cons
  • "The solution is scalable."
  • "The stability can be improved."

What needs improvement?

The stability can be improved. 

For how long have I used the solution?

I have been using Huawei Ethernet Switches for a few years. 

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

It is a scalable solution. 

How was the initial setup?

The initial setup is straightforward. The deployment process is based on the business coming in because there are so many variables and criteria.

What's my experience with pricing, setup cost, and licensing?

The pricing can be more competitive. 

What other advice do I have?

Overall, I rate the solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ismail Yushaw - PeerSpot reviewer
Supervisor at GGoC1
Real User
Top 5
Along with exceptional technical support, the product also offers great scalability
Pros and Cons
  • "It is a very stable solution."
  • "The licensing cost attached to the solution is atrocious, so from an improvement perspective, it should be made cheaper."

What is our primary use case?

Huawei Ethernet Switches can be useful for a lot of things, including office deployments, and since most of our company's clients use them for build and test purposes and other things.

What needs improvement?

The licensing cost attached to the solution is atrocious, so from an improvement perspective, it should be made cheaper.

The upgrade of firmware for devices from Huawei is very hard, but it is not much of a shortcoming. If you don't pay for the license, you will not get the firmware upgrade. When there is new firmware available, a user needs to upgrade it with the help of a manual, which may seem a bit weird and hard to achieve.

For how long have I used the solution?

I have been using Huawei Ethernet Switches since 2016. My company has a partnership with Huawei.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.

Ultimately, Huawei Ethernet Switches is a machine, and it does give some trouble at times.

What do I think about the scalability of the solution?

It is a very scalable and nice solution, especially when you compare it with other devices in the market.

How are customer service and support?

Though the networking team in my company has contacted Huawei's technical support team, I have never reached out to them personally.

Which solution did I use previously and why did I switch?

In the past, I have used switches from HPE, and though I have some experience with the replacement process, I don't remember the exact name of the HPE switches I dealt with, but I remember that it was not a very pleasant experience using them. I also have experience with switches from Cisco and Arista Networks. Switches from Arista Networks were complex for me, as it was very hard for me to understand what was going on with it. Out of all the products that I have used, Cisco and Huawei were the best choices.

How was the initial setup?

The product's initial setup phase was very complex.

I don't have any idea about the time needed for the deployment since I am the kind of person who mostly likes to get the job done by myself. I would only reach out to the product's support team if I couldn't do something by myself.

The solution is deployed on an on-premises model.

There are around 200 people involved in networking stuff in my company to take care of the deployment and maintenance phases of the solution, but currently, the numbers are getting smaller, and people are able to manage the product by themselves, making it a very stable solution compared to the other tools in the market.

What about the implementation team?

During the installation phase, my company dealt directly with Huawei. Huawei helps our company with the deployment process.

What's my experience with pricing, setup cost, and licensing?

The licensing costs depend on the negotiations that a user has with Huawei. The support provided by Huawei is very responsive, and at times, they visit and provide on-site help to users. The support by Huawei is different from how other products offer support to users since most of them provide help through phones while Huawei provides on-site support to users. There is a need to make some additional payments apart from the licensing costs attached to the solution.

What other advice do I have?

The product has a lot of offerings, but it all depends on the needs of the user. I would not be able to speak about the product solution provided by Huawei. If you look around, then you may find a solution that may fit your requirements.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Business Manager at Dekia Group
Real User
A solution with good technical support that is highly stable and scalable at the same time
Pros and Cons
  • "It is a stable product. I rate it a nine out of ten...It is a scalable solution."
  • "Connectivity is an area that needs improvement in the solution. Interconnectivity with third-party versions or Cisco Meraki should be made available to users in future releases of the solution."

How has it helped my organization?

With Huawei Ethernet Switches, we gather the information with it. The solution is used when we are planning on some open-based reports regarding the topic at hand. It should be noted that Huawei is primarily used with big customers in the banking, storage, and food processing industries.

What is most valuable?

We need the report on their network with the Internet included as well. We have the opportunity to provide customers with cheaper solutions instead of opting for high-priced options from older brands like Cisco, which are extremely expensive. Also, the Russian store's solution manager is good.

What needs improvement?

Connectivity is an area that needs improvement in the solution. Interconnectivity with third-party versions or Cisco Meraki should be made available to users in future releases of the solution.

For how long have I used the solution?

I have been using Huawei Ethernet Switches for years.

What do I think about the stability of the solution?

It is a stable product. I rate it a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate it a nine out of ten. We have 25 customers using the solution at the moment. Even though I plan to increase the usage of the solution, I don't have it on my agenda right now.

How are customer service and support?

The technical support team is really good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was simple.

What was our ROI?

I have observed a return on investment by using the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. Still, I can choose a cheaper solution that offers a good value.

What other advice do I have?

I recommend this solution to those planning to use it. It is easy to implement and redeploy solutions with Huawei to our customers, which includes migrating solutions from third-party functions like HPE, IBM, or Lenovo.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajesh Panwala - PeerSpot reviewer
Managing Director at Smartlink Solutions Pvt. Ltd.
Real User
Top 20
A robust solution that has good performance
Pros and Cons
  • "We have not encountered any issues in the locations where the product has been deployed. I am impressed with its performance and pricing."
  • "The solution needs to provide GUI commands."

What is our primary use case?

We used the solution to connect the SCADA locations of an electrical company. 

What is most valuable?

We have not encountered any issues in the locations where the product has been deployed. I am impressed with its performance and pricing. 

What needs improvement?

The solution needs to provide GUI commands. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

The solution is robust hence there are no issues with stability. 

What do I think about the scalability of the solution?

The product is scalable if you select the right model.

How are customer service and support?

Official support has some issues in my country. We are able to get support only through backdoors. 

How was the initial setup?

The tool is easy to setup but if UI is available it will be easier to setup. The product's deployment takes a few minutes to complete and configuration is easy. We need to first place a fiber and make it available to all locations. 

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable compared to other products like Cisco. 

What other advice do I have?

I would rate the product a nine out of ten. The tool is more robust and has more price performance compared to other products. I would recommend this product if your budget permits it. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Azedine ADJTOUTAH - PeerSpot reviewer
Distributor at ALGERIA BUSINESS MULTIMEDIA
Real User
Good pricing and an easy setup but needs a more accessible text report
Pros and Cons
  • "The solution is stable and the performance is good."
  • "The solution should make the text report more accessible."

What is our primary use case?

It's to connect our devices like IT comms and our end users to the the company's data center.

What is most valuable?

It's working fine. It responds to our scope and we are satisfied with the product.

It is straightforward to set up. 

The solution is stable and the performance is good. 

We can scale the solution.

It's a solid product.

We have found the pricing to be reasonable.

What needs improvement?

We would always prefer if the solution were cheaper. 

The solution should make the text report more accessible.

For how long have I used the solution?

I've used the solution for two to three years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. You can always scale from the current configuration to a higher one.

We have about 200 people using it right now. 

We do have plans to increase usage.

How are customer service and support?

While I have not used technical support, I have a colleague who has, and they were responsive and helpful. 

Which solution did I use previously and why did I switch?

I use Cisco as well. We do use Catalyst switches. 

How was the initial setup?

The solution offers an easy setup. It's not overly complex or difficult. It takes between 15 days to a month to deploy.

We have three to five engineers that are able to handle deployment and maintenance.

What about the implementation team?

We used an integrator to assist with the solution's implementation. 

What's my experience with pricing, setup cost, and licensing?

The price is quite low. It's not overly expensive. The solution offers perpetual licensing. I'd rate it 3.5 or four out of five in terms of pricing.

What other advice do I have?

We do sell the solution to clients. 

I'd recommend the solution to others. It's a very solid product, and the pricing is quite low. 

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Moses NYOTA - PeerSpot reviewer
Senior Software and Cloud Engineer at Velocis Technologies LLC
Real User
Easy to set up and cheaper than other options but it's hard to get support
Pros and Cons
  • "They're straightforward to set up."
  • "It’s hard to get technical support."

What is our primary use case?

Most of the Huawei routers we use are for alternative network connections. For example, we have our fiber internet, which is connected through Cisco. However, during downtime, we connect Huawei to the 4G network through their routers. They provide an alternative connection. They also provide Wi-Fi on the premises.

What is most valuable?

The basic features are great. We can connect to the internet through SIM cards, through the phone network, to 4G and 5G networks.

It provides Wi-Fi on the premise and basic switching and routing capabilities on facilities.

They're straightforward to set up. Even a non-technical user can just take a Huawei Switch with a few lines of documentation, and they're able to put them online. They have the ability to use them even a totally new or non-technical user. It's a bit easier to use.

What needs improvement?

It’s hard to get technical support.

For how long have I used the solution?

I’ve been using the solution for two years.

What do I think about the stability of the solution?

They are less stable than Cisco, however. They are quite stable. They're acceptable.

What do I think about the scalability of the solution?

The solution is scalable.

We have between 400 to 500 users, depending on the number of people in the office. On Fridays, when everybody has to come to the office, we have around 500 people.

How are customer service and support?

The tech support is not very good. It's a bit hard to get tech support for Huawei products.

Which solution did I use previously and why did I switch?

We use Cisco and Huawei.

How was the initial setup?

The initial setup is very straightforward and very easy.

It takes minutes to set up Huawei products. It's very easy and straightforward, and the beauty with them is that they provide an automated setup. You only click next, next, and do so under very good guidance. Or if you have to put a password, there is an explanation there on how to put a password that may meet these security standards. It's self-explanatory. You can easily set it up.

What about the implementation team?

We did not require outside help. For example, we did not require any external service at our site and even at our client site. Since we provide integrated services, it's so easy for us, even when we go to client sites.

From the experience that our clients have had, if we deliver Huawei products, they can set it up themselves without requiring an integrator.

What's my experience with pricing, setup cost, and licensing?

Users pay once, and then they have the solution. You don’t need to constantly pay for licensing. They're also cheaper than competitor programs.

What other advice do I have?

We’re using the latest version. I don't know the exact version that we have. They're updated year after year.

I recommend them. They're good, they're stable, and they are easy to set up. For people who don't have any technical background, I would recommend Huawei.

I’d rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Huawei Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Download our free Huawei Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.