Our company uses the solution to provide aggregation and access networks for customers.
Service Engineering Lead at a comms service provider with 5,001-10,000 employees
Good flexibility and pricing but regulatory issues can cause limitations
Pros and Cons
- "The solution is very flexible with many different options."
- "Certain regulatory issues in a lot of countries cause limitations ."
What is our primary use case?
What is most valuable?
The solution is very flexible with many different options.
The price, memory, and processor are good.
What needs improvement?
Certain regulatory issues in a lot of countries cause limitations because access to these features are based on cost.
For example, the RF timers for Ethernet ring protection with Juniper or Nokia are set to default at ten milliseconds. But the solution is set to one second. The convergence time is comparatively very high.
The solution should take care with regulatory issues at the local or regional licensing levels. Tajas Networks is an example that does not have the same regulatory issues.
For how long have I used the solution?
I have been using the solution for eight years.
Buyer's Guide
Huawei Ethernet Switches
March 2026
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?
The solution is stable so is rated a six out of ten.
What do I think about the scalability of the solution?
The solution has average scalability so is rated a five out of ten.
How are customer service and support?
I contacted technical support for a situation and they did not respond with an answer after ten days. I personally went to my lab and resolved the issue within 48 hours.
Technical support is rated a three out of ten.
Which solution did I use previously and why did I switch?
We previously used Nokia switches but have replaced them with Juniper, Cisco, and the solution.
How was the initial setup?
The setup is not too easy or difficult so is rated a five out of ten.
What about the implementation team?
We implement the solution for customers.
What's my experience with pricing, setup cost, and licensing?
The pricing is good so is rated an eight out of ten.
Which other solutions did I evaluate?
The solution is an anytime, easy-to-go option. Its flexibility and cost are major factors.
We also use Juniper and Cisco switches. Most vendors are good when comparing features for switches.
Tejas Networks has switches that are the best in transmission equipment because they do not have regulatory issues.
First priority when selecting switches should be if it will meet the regulatory requirements for the country or region.
What other advice do I have?
I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager - Radio Frequency Planning at RF-SMART
Has low power consumption and supports multiple vendors
Pros and Cons
- "Huawei Ethernet Switches support multiple vendors. You can integrate them according to the network scenario. Their power consumption is low."
- "The solution needs to be more user-friendly."
What is most valuable?
Huawei Ethernet Switches support multiple vendors. You can integrate them according to the network scenario. Their power consumption is low.
What needs improvement?
The solution needs to be more user-friendly.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
The tool is stable.
How are customer service and support?
I have never contacted support.
How was the initial setup?
Huawei Ethernet Switches' deployment is not complex. To deploy them, you must end the IP addresses and configure the port.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is in the middle, but you will be charged when you upgrade the tenant.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Huawei Ethernet Switches
March 2026
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.
Administrator/ Enterprise Architect at a consumer goods company with 1-10 employees
Stands out in terms of price and delivery time
Pros and Cons
- "Huawei Ethernet Switches excel in compatibility with other brands, offering features to ensure seamless communication with existing protocols. This allows them to work alongside switches from different manufacturers, such as Cisco, by making adjustments on both ends for compatibility."
- "Deploying Huawei Ethernet Switches in an organization offers advantages, especially if the decision is made early in the process and the company opts for a single-vendor approach. This simplifies implementation and customization, often resulting in lower prices and tailored solutions from Huawei. However, excessive customization can lead to support issues and challenges in knowledge transfer during employee turnover."
What is our primary use case?
Our primary use case is for telecommunication companies like Verizon, AT&T, and T-Mobile, Huawei Ethernet Switches. It serves as the backbone for connectivity, internet access, and user profiles.
How has it helped my organization?
There haven't been any notable improvements in Huawei Ethernet Switches compared to other brands like Cisco. However, Huawei stands out in terms of price and delivery time, typically delivering within sixty days, while other brands may face delays. Despite being three times cheaper, Huawei switches offer similar performance to other brands.
What is most valuable?
Huawei Ethernet Switches excel in compatibility with other brands, offering features to ensure seamless communication with existing protocols. This allows them to work alongside switches from different manufacturers, such as Cisco, by making adjustments on both ends for compatibility.
What needs improvement?
Deploying Huawei Ethernet Switches in an organization offers advantages, especially if the decision is made early in the process and the company opts for a single-vendor approach. This simplifies implementation and customization, often resulting in lower prices and tailored solutions from Huawei. However, excessive customization can lead to support issues and challenges in knowledge transfer during employee turnover.
For how long have I used the solution?
I have been using Huawei Ethernet Switches for the past three years.
What do I think about the stability of the solution?
The premium equipment is reliable, there are reliability concerns with non-premium devices, especially in demanding environments. The stability for Huawei Ethernet Switches, excluding premium equipment, would be rated around 4 out of 10.
What do I think about the scalability of the solution?
Huawei Ethernet Switches offer scalability in size, impacting network expansion plans based on specific needs and user demands. The scalability rating would be around 7 .5 out of 10
How are customer service and support?
Huawei offers excellent support, with prompt responses and a proactive approach. They have local representatives who replicate issues in China, providing solutions quickly. If needed, they send a team to assist onsite.
How was the initial setup?
The initial setup of Huawei Ethernet Switches is straightforward, rating it highly on ease of use.
What's my experience with pricing, setup cost, and licensing?
Huawei Ethernet Switches are very competitively priced, almost 4 out of 10.However, the low price point may sometimes raise concerns about quality for some companies.
What other advice do I have?
I would rate Huawei Ethernet Switches a seven out of ten. it's essential to conduct a proof of concept and monitor performance over time, especially in multi-vendor environments.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Supervisor at GGoC1
Along with exceptional technical support, the product also offers great scalability
Pros and Cons
- "It is a very stable solution."
- "The licensing cost attached to the solution is atrocious, so from an improvement perspective, it should be made cheaper."
What is our primary use case?
Huawei Ethernet Switches can be useful for a lot of things, including office deployments, and since most of our company's clients use them for build and test purposes and other things.
What needs improvement?
The licensing cost attached to the solution is atrocious, so from an improvement perspective, it should be made cheaper.
The upgrade of firmware for devices from Huawei is very hard, but it is not much of a shortcoming. If you don't pay for the license, you will not get the firmware upgrade. When there is new firmware available, a user needs to upgrade it with the help of a manual, which may seem a bit weird and hard to achieve.
For how long have I used the solution?
I have been using Huawei Ethernet Switches since 2016. My company has a partnership with Huawei.
What do I think about the stability of the solution?
It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.
Ultimately, Huawei Ethernet Switches is a machine, and it does give some trouble at times.
What do I think about the scalability of the solution?
It is a very scalable and nice solution, especially when you compare it with other devices in the market.
How are customer service and support?
Though the networking team in my company has contacted Huawei's technical support team, I have never reached out to them personally.
Which solution did I use previously and why did I switch?
In the past, I have used switches from HPE, and though I have some experience with the replacement process, I don't remember the exact name of the HPE switches I dealt with, but I remember that it was not a very pleasant experience using them. I also have experience with switches from Cisco and Arista Networks. Switches from Arista Networks were complex for me, as it was very hard for me to understand what was going on with it. Out of all the products that I have used, Cisco and Huawei were the best choices.
How was the initial setup?
The product's initial setup phase was very complex.
I don't have any idea about the time needed for the deployment since I am the kind of person who mostly likes to get the job done by myself. I would only reach out to the product's support team if I couldn't do something by myself.
The solution is deployed on an on-premises model.
There are around 200 people involved in networking stuff in my company to take care of the deployment and maintenance phases of the solution, but currently, the numbers are getting smaller, and people are able to manage the product by themselves, making it a very stable solution compared to the other tools in the market.
What about the implementation team?
During the installation phase, my company dealt directly with Huawei. Huawei helps our company with the deployment process.
What's my experience with pricing, setup cost, and licensing?
The licensing costs depend on the negotiations that a user has with Huawei. The support provided by Huawei is very responsive, and at times, they visit and provide on-site help to users. The support by Huawei is different from how other products offer support to users since most of them provide help through phones while Huawei provides on-site support to users. There is a need to make some additional payments apart from the licensing costs attached to the solution.
What other advice do I have?
The product has a lot of offerings, but it all depends on the needs of the user. I would not be able to speak about the product solution provided by Huawei. If you look around, then you may find a solution that may fit your requirements.
I rate the overall product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at Smartlink Solutions Pvt. Ltd.
A robust solution that has good performance
Pros and Cons
- "We have not encountered any issues in the locations where the product has been deployed. I am impressed with its performance and pricing."
- "The solution needs to provide GUI commands."
What is our primary use case?
We used the solution to connect the SCADA locations of an electrical company.
What is most valuable?
We have not encountered any issues in the locations where the product has been deployed. I am impressed with its performance and pricing.
What needs improvement?
The solution needs to provide GUI commands.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
The solution is robust hence there are no issues with stability.
What do I think about the scalability of the solution?
The product is scalable if you select the right model.
How are customer service and support?
Official support has some issues in my country. We are able to get support only through backdoors.
How was the initial setup?
The tool is easy to setup but if UI is available it will be easier to setup. The product's deployment takes a few minutes to complete and configuration is easy. We need to first place a fiber and make it available to all locations.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable compared to other products like Cisco.
What other advice do I have?
I would rate the product a nine out of ten. The tool is more robust and has more price performance compared to other products. I would recommend this product if your budget permits it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Assistant Manager at Tecknotra
User-friendly and quick to deploy but needs better support
Pros and Cons
- "They are very user-friendly. Handling Huawei is very easy."
- "There are some support issues."
What is our primary use case?
I've been selling Huawei switches here in Pakistan. This is used as a switch. It can be used for firewalls and other PoE switches.
What is most valuable?
They are very user-friendly. Handling Huawei is very easy.
It is a stable product.
The solution is scalable.
I have found the deployment process to be pretty fast.
It's an affordable product.
What needs improvement?
I'm still learning the solution.
There are some support issues.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is stable. I'd rate it eight out of ten. It is reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale. I'd rate the scalability potential 7.5 or eight out of ten.
We have a variety of clients using the solution. Usually, they are companies in the public sector.
How are customer service and support?
We've had issues with support in our region. They do help us with support issues and really try to get us answers. However, there can be a delay in getting a response and it isn't consistent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm also familiar with HPE.
How was the initial setup?
The initial setup is pretty straightforward. I'd rate the ease of deployment 7.5 out of ten.
Deployment can be finalized in just a few hours.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. They support various partners. I'd rate the pricing ten out of ten. They are affordable.
What other advice do I have?
I'm an authorized Huawei partner and reseller.
The solution is good, however, sometimes, we have issues with technical support.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Software and Cloud Engineer at Velocis Technologies LLC
Easy to set up and cheaper than other options but it's hard to get support
Pros and Cons
- "They're straightforward to set up."
- "The initial setup is very straightforward and very easy. It takes minutes to set up Huawei products."
- "It’s hard to get technical support."
- "The tech support is not very good. It's a bit hard to get tech support for Huawei products."
What is our primary use case?
Most of the Huawei routers we use are for alternative network connections. For example, we have our fiber internet, which is connected through Cisco. However, during downtime, we connect Huawei to the 4G network through their routers. They provide an alternative connection. They also provide Wi-Fi on the premises.
What is most valuable?
The basic features are great. We can connect to the internet through SIM cards, through the phone network, to 4G and 5G networks.
It provides Wi-Fi on the premise and basic switching and routing capabilities on facilities.
They're straightforward to set up. Even a non-technical user can just take a Huawei Switch with a few lines of documentation, and they're able to put them online. They have the ability to use them even a totally new or non-technical user. It's a bit easier to use.
What needs improvement?
It’s hard to get technical support.
For how long have I used the solution?
I’ve been using the solution for two years.
What do I think about the stability of the solution?
They are less stable than Cisco, however. They are quite stable. They're acceptable.
What do I think about the scalability of the solution?
The solution is scalable.
We have between 400 to 500 users, depending on the number of people in the office. On Fridays, when everybody has to come to the office, we have around 500 people.
How are customer service and support?
The tech support is not very good. It's a bit hard to get tech support for Huawei products.
Which solution did I use previously and why did I switch?
We use Cisco and Huawei.
How was the initial setup?
The initial setup is very straightforward and very easy.
It takes minutes to set up Huawei products. It's very easy and straightforward, and the beauty with them is that they provide an automated setup. You only click next, next, and do so under very good guidance. Or if you have to put a password, there is an explanation there on how to put a password that may meet these security standards. It's self-explanatory. You can easily set it up.
What about the implementation team?
We did not require outside help. For example, we did not require any external service at our site and even at our client site. Since we provide integrated services, it's so easy for us, even when we go to client sites.
From the experience that our clients have had, if we deliver Huawei products, they can set it up themselves without requiring an integrator.
What's my experience with pricing, setup cost, and licensing?
Users pay once, and then they have the solution. You don’t need to constantly pay for licensing. They're also cheaper than competitor programs.
What other advice do I have?
We’re using the latest version. I don't know the exact version that we have. They're updated year after year.
I recommend them. They're good, they're stable, and they are easy to set up. For people who don't have any technical background, I would recommend Huawei.
I’d rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at Omnium Technologique (OMTEQ)
Good pricing and better performance than the competition
Pros and Cons
- "So far, so good when it comes to stability."
- "We came to the realization that Huawei provides much better performance for the same price, even when taking into account very aggressive commercial policies."
- "We would like to see additional backup solutions, since we have several degrees of backup."
- "I am not satisfied with the current one involving the use of magnetic tape."
What is our primary use case?
We use the solution in-house. The network we have is not a very large one and we have in the vicinity of 300 terminals. So, it is used with IP telephony.
We also use the solution for all the classic interactions between the terminals and memories, which is how these switches are classically used. This is different than the cases that we study and we tell our clients what to do since we are an engineering consultancy. So, we work with the government building for more than 3,000 access points. This would involve hospitals with 2,000 or more access points in respect of medical energy. We are currently working on towers building and are endeavoring to move into a passive optical local area network.
The switches will be replaced by splitters. This is a completely optical device by which the switch is at the office or the room end. I foresee this as the future, in which the entire layer of switches will disappear. I don't know if you are up to speed on the current trends, but these concern passive optical local area networks in which all the intelligent switching is in the main room with the big OLTs. In this case we are splitting an optical, meaning the fiber will go to the room or even to the device, not to the office. This will depend on whether the device has an optical interface.
So, we are making strides and advising our customers, which is not easy.
How has it helped my organization?
The solution did improve our organization. For example, we had an application, which is a building beam for building information modeling. This involved tremendous number crunching and many files involving the building engineering structure. We were suffering from latency from the network speed and had to make servers especially for this application. These servers are virtualized. Of course, the speed of the switches allowed us to have a stable installation especially for this application. We are talking about a major application, involving a software collaborative work such as Autodesk Revit.
We are now discovering these and are at ease with this new installation. We now feel at ease when it comes to working on this.
What needs improvement?
The price should be lowered as concerns flash backup. This would enable us to get rid of all of the mechanical, hard disks, as we currently have a mixture of flash and classic hard disks. I feel that technology is progressing fast enough and I believe that in the near future, within the next 12 months, we'll be able to add all flash backup systems to our solution. As for the switches, I think they will be all right for some time to come. If the network were to improve sufficiently, we would be able to make more use of the cloud, even as concerns the telephone. However, this is not the case at present.
It is difficult for me to point to other areas needing improvement as we have been using the technology for a relatively short period, only around five months, and I am trying to digest what we have. My network engineers would be in a better position to address this issue. Also while our installation is not that large, we are working on huge projects. These are new to Morocco, consisting of two or three years, which is not that much.
This said, we would like to see additional backup solutions, since we have several degrees of backup. For the moment, the final one involves magnetic tapes, which is an IBM solution. We would like to take the thread of these magnetic tapes and have Huawei help us with strategic backup. One of the reasons we backup our system is for fear of ransomware, but we are required to backup everything by the end of each day or at the close of each week. It would be nice to see other solutions which would allow this, as I am not satisfied with the current one involving the use of magnetic tape.
I am not certain that using the cloud is a solution for the time being in Morocco. We are looking with Huawei at the possibility of using hardware. This is a point of concern.
Moreover, we would like to see more security applications. We have network security, such as Fortinet and Fortigate, but we would like to see Huawei come out with its own solution. Maybe this already exists but, if so, it is not yet very well known.
We are satisfied with the switches and, in our approximately six months experience, have not encountered problems. We have not had stoppages or buffer memory. What I would like to see is a complete solution in which the network security is integrated with the switching as well. This way, we could have a single source for the network and not need to rely on Fortinet and Fortigate.
As far as wifi access is concerned, we do have a system, I believe called HP Aruba, but it is old. It would be nice to see this integrated. We are not looking to change things in the short term, but to undertake a six to ten month overhaul involving the wifi and integration of 5G and IOT into our network.
For how long have I used the solution?
We have been using Huawei Ethernet Switches for around five or six months. It's a new experience for us.
What do I think about the stability of the solution?
So far, so good when it comes to stability. In the six months which have transpired since using the solution we have yet to encounter any problems. With Alcatel we encountered several problems over the same period. These were solved with internal memory of switches. With Dell we had to restart it to clean the buffers. Since we started using Huawei Ethernet Switches we have not even had occasion to call support. This is in contrast to our experience with Alcatel, although I must point out that they solved our issues rapidly.
How are customer service and technical support?
The support is there and I did not have any problems with it. They intervene very quickly when the backup is there. They answer all questions and the online help line is efficient. It's very good. Huawei also has hundreds of engineers, including Chinese and Moroccan. So, it is well established, which is not the case with others. We have been working for many years with big telephone and communication companies and recently, about three years ago, they got involved in business applications. They have a policy, which is not in place from the beginning. They started to attack the business applications. They had the switches on the floor. I am talking about the Datacom, big structures. They then extended it with a great team. I believe they have involvement in 5G in Morocco, which will be operational by the end of the year, perhaps sooner. They are well established in this country.
Which solution did I use previously and why did I switch?
There was a need for us to upgrade our network to one gigabit and to enable fiber channel capabilities. We contemplated all the options available in Morocco, meaning Alcatel, HP, Huawei and several others, all of the ones utilizing Oracle. In the past we made use of Avaya, as we are an engineering consultancy, meaning we deal with big offices and hospitals. So, we know about these things.
We considered all the capabilities of these switches, as well as the price and performance. We came to the realization that Huawei provides much better performance for the same price, even when taking into account very aggressive commercial policies. The prices were lower by 20 or 30 percent with more powerful features. Very importantly, we were able to to take out a five-year guarantee, with a four-year extension option. We are talking only about switches, not servers. In contrast, the other solutions only offered one to two years tops.
How was the initial setup?
The deployment took some time and I would have liked it to be faster. It took a couple of weeks or so.
What about the implementation team?
When it came to the initial setup I had my engineers do all the work. It took us a couple of months to decide on the configuration and to choose the switches.
This said, I would have to consult with our network engineers to properly address the initial installation. It is they who provided me with three detailed reports about the solution and its capacity.
I do know that we conducted meetings with HP, Huawei and Alcatel. While I don't know what the future of switching holds for the latter I can say that Alcatel is alright. With this company we had some installation done of high end products for a hotel.
What's my experience with pricing, setup cost, and licensing?
The price is the best, 20 percent cheaper than apple to apple and with an extended warranty.
Which other solutions did I evaluate?
You should know that we also contemplated the Cisco Suite, but found it to be excessively expensive. It is simply overpriced. Even as Cisco is very established in Morocco, big telecom companies are going the route of Huawei and Nokia. Cisco provides its own passive optical solution. We are contemplating the solutions offered by IBM, Nokia, Cisco and Huawei and our focus is on big installations campus-wise and on big hotels. We are trying to introduce the passive optical technologies, with all the advantages they offer.
What other advice do I have?
We are dealing with all these things in our office. We now have ease when it comes to back-up. We have a very fast spotted system with hard disk storage of 36 terabytes, meaning it is a mixed hybrid which combines flash disks and classic CDs. I am talking about the interface. The old 32 terabyte flash is extremely expensive. We are a mid-sized company, not very big. So our approach is to have this hybrid flash storage system, which allows us considerable speed but with a reasonable price.
As mentioned, our solution is a hybrid. We have certain applications in the cloud, such as office 365. We have other applications, such as engineering software. We also have it in private cloud. For the time being we have a mixed solution as we cannot, at present, put everything in the cloud. In Morocco, the internet connection speed is good but it can be better, since we have huge files with which we must work interactively.
So, sometimes we work on-site and then the file will be stored in the cloud, but all the number crunching is used in working stations on the site, not PCs.
Internally there are around 70 users making use of the solution in our organization and externally around 40 engineers and technicians who are connected to our network country-wide. We even have our mailing system in-house. We use an English-based electronic document, such as PDF, which we have in the cloud. For the moment, our solution is a hybrid between the scientific and office application.
We are using the solution daily and it comprises our entire network, all our work. If it stops we lose money. We use it all the time. Of course, we have the standby generator and all the redundancy of static uninterruptible power supplies, since a single hour of stoppage would equal thousands of euros lost. We are very careful about that. We have one or two configured switches so we can just plug it in and continue to work. We have yet to encounter this problem.
My advice to others who are considering implementing the solution is to negotiate aggressively. Huawei is very good at negotiating, but it is important for the consumer to know the nuts and bolts of the proposal and to derive from it the maximum. Someone with technical knowledge can get many more concessions from Huawei than one without.
I rate Huawei Ethernet Switches as an eight out of ten, as nothing is perfect. This is because the deployment took some time and I would have liked it to be faster.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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