We sell it as a document management solution for government spaces, specifically in the judiciary or 'tribunal justice' in Brazil. It's used in an enterprise level setting with over five hundred thousand employees.
What is our primary use case?
How has it helped my organization?
Our organization sees improvements in security management, as the product includes features like Zero Trust and seamless integration with LDAP and Active Directory, which allows us to manage user access efficiently.
What is most valuable?
Some of the most valuable features are the single pane of glass management, deduplication functionalities, secure access management to clients, and the overall security features integrated into the product.
What needs improvement?
The entry-level product has limitations on the number of disks and enclosures. Increasing these would benefit entry-level customers.
For how long have I used the solution?
I have used the solution for the last year.
What do I think about the stability of the solution?
The product is very stable and designed with high reliability and features like HyperMetro.
What do I think about the scalability of the solution?
The scalability is great for mid-range and enterprise levels, allowing easy upgrades by adding more boxes, enclosures, and drives.
How are customer service and support?
Customer service is excellent, rated a perfect ten out of ten, with fast and professional support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Currently, I am working with IBM Solutions and Lenovo data storage products at another company after moving on from the previous organization.
How was the initial setup?
It's very easy to set up and configure. It is designed to consider user-friendliness.
What was our ROI?
The product offers easy management, saving about s70% to 75% percent of management time.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive and provides value beyond the cost.
What other advice do I have?
I highly recommend this product due to its useful management, scalability, cost savings, and excellent support.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises

