What is our primary use case?
My main use case for
Imply Enterprise involves customers wanting to analyze their clickstream or their advertisement platform, as they need to analyze their advertisement click rates and many teams are using
Imply Enterprise for clickstream analysis.
A specific example of how my team has used Imply Enterprise for clickstream analysis involves the Druid architecture, which has a front-end server called Pivot, a BI solution native to the Druid platform, delivered through Imply Enterprise to provide BI dashboards and reports.
While my main use case for Imply Enterprise may not be common in Korea, I am aware of many external cases where Druid is used with Kafka, making it a powerful platform for real-time analytics, as evidenced by its use in companies such as Netflix and Pinterest.
How has it helped my organization?
Imply Enterprise positively impacts my organization as it can be deployed on-premises, which many of our finance customers need for their software deployment on their own servers or on-premises
EC2.
One specific outcome showing how Imply Enterprise improves things for customers is that analytics performance improves significantly; customers who previously used Google BigQuery for advertising analytics switched to Druid and reduced their analytics time from one or two days to just one or two hours.
What is most valuable?
The best features that Imply Enterprise offers include technical support for Druid, as it is open source, so engineers can benefit from their expertise, along with the
Pivot BI solution, which is considered one of the best features of Imply Enterprise.
The technical support I received from Imply stands out because, although Imply and Druid are open source, Imply provides a manager console from which we can obtain logs, and when we send these logs to technical support engineers, they help effectively with problem-solving.
What needs improvement?
Imply Enterprise could improve by enhancing its Druid engine, improving the manager console, and upgrading the Pivot BI features to be more competitive with other BI solutions, focusing on external direct queries, the manager, and the Pivot BI capabilities.
For the Pivot BI, I think adding features such as Slack alerting would be beneficial, as Pivot currently sends alerts to Slack or email but could improve in terms of customization options, while Druid should have better capabilities for reading CSV and Parquet files directly from S3.
For how long have I used the solution?
I have worked more than five years in the IT field, including one year of developing in a developer role and three years at Megazone in the SA role, and my role is senior engineer in this field.
My experience with Imply Enterprise starts from Megazone and Cloudshift, totaling two years of developing and delivering Imply Enterprise solutions to finance and manufacturing services.
What do I think about the stability of the solution?
I find that Imply Enterprise is stable currently.
What do I think about the scalability of the solution?
I believe the scalability of Imply Enterprise is fine, as its components are split out, making it easy to scale.
How are customer service and support?
In my opinion, the customer support from Imply is good but not the best, as many customers in South Korea prefer Korean support, while communication is mainly in English, which sometimes complicates support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Most customers initially used solutions such as
MySQL and OLTP databases including
MySQL and Postgres, and OLAP databases such as
BigQuery and Redshift but switched due to the lack of analytics performance for real-time advertisement analytics.
How was the initial setup?
I have deployed Imply Enterprise in our on-premises KPS environment.
What was our ROI?
While my company has not directly seen a return on investment, almost all Imply Enterprise customers have reported reduced costs and performance improvements without needing to add more employees to their teams.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that licensing is post-paid, and the setup cost is not very difficult or restrictive, making installation easier than with other solutions.
Which other solutions did I evaluate?
Before choosing Imply Enterprise, we evaluated other options available in South Korea, but at that time, there were no enterprise support solution vendors for real-time analytics such as Imply, making it the best choice.
What other advice do I have?
On the enterprise side, I think it is crucial to have the ability to export to
S3 or object storage and to have direct query capabilities from object storage, as OLAP data warehouses need to query formats such as Parquet, Iceberg, or Delta Lake, although I understand Druid currently only supports Iceberg querying.
My advice for others looking into using Imply Enterprise is to check global use cases for Druid and Imply; if you need enterprise support for Druid, contacting Imply is a good option.
I have provided a comprehensive review of Imply Enterprise and would rate my overall experience a 7 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other