The use case for Inflectra SpiraTest is to report on defects. It's also useful for writing test cases.
Inflectra SpiraTest is a comprehensive test management tool offering integration with popular platforms, supporting traceability from requirements to execution, and aiding new users with an intuitive, customizable interface for effective defect tracking.

| Product | Mindshare (%) |
|---|---|
| Inflectra SpiraTest | 2.6% |
| OpenText Application Quality Management | 9.4% |
| TestRail | 5.9% |
| Other | 82.1% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Test Management Tools | Jun 23, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 23, 2026 | Download |
| Comparison | Inflectra SpiraTest vs OpenText Application Quality Management | Jun 23, 2026 | Download |
| Comparison | Inflectra SpiraTest vs UiPath Test Cloud | Jun 23, 2026 | Download |
| Comparison | Inflectra SpiraTest vs TestRail | Jun 23, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Jira | 4.1 | N/A | 91% | 284 interviewsAdd to research |
| OpenText Application Quality Management | 4.0 | 9.4% | 89% | 208 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 12 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 71 |
| Midsize Enterprise | 29 |
| Large Enterprise | 51 |
SpiraTest provides users with powerful integration, reporting flexibility, advanced test case management, and cross-platform automation that streamline complex processes. While users desire improvements in interface friendliness and reporting, SpiraTest's seamless integration with tools like Jira demonstrates its utility in managing test cases and tracking defects efficiently. Additional user feedback emphasizes the need for enhanced performance, flexible test case handling, and better guidance for integration utilization, indicating opportunities for future development.
What are SpiraTest's most valuable features?In industries like healthcare, SpiraTest emerges as a valuable repository for testing cases against software builds, ensuring reliable system performance. Its capability to integrate seamlessly with numerous plugins, especially with Jira, proves crucial in planning migrations and strategic decisions, benefiting businesses with its stable and mature platform.
Inflectra SpiraTest was previously known as SpiraTest, Spira.
| Author info | Rating | Review Summary |
|---|---|---|
| Test Manager at a engineering company with 1,001-5,000 employees | 3.5 | I use Inflectra SpiraTest mainly for reporting defects and writing test cases. It's intuitive and easy to learn, though its folder organization could improve. I discovered it at my company and compared it with Jira and Azure DevOps. |
| Owner at NND | 3.5 | I find Inflectra SpiraTest powerful for test cases, offering extensive functionality. However, the user interface is complex and inconsistent, making the initial learning curve high despite good customer support. I rate it 7/10. |
| Sr. Project Manager at University of Utah Hospitals & Clinics | 5.0 | I find SpiraTest a stable, affordable, and effective solution for managing tests in our critical healthcare environment, making retesting and bug diagnosis easier, though its test management UI could be more integrated and training more robust. |
| Owner at Thought Leaders Management Consulting | 5.0 | I recommend SpiraTest for its user-friendly features, stability, and scalability, excelling in requirement and test case management with ample integration plugins. However, I found the integration guidance and migration process needs to be more intuitive. |
| Head of QA Department at a tech services company with 51-200 employees | 4.0 | I find Inflectra SpiraTest valuable for test case reuse, good stability, and scalability. Setup was straightforward, and support is responsive. While I desire improved JIRA integration and more flexible reports, it's a user-friendly, cost-effective solution that I'd rate highly. |
| Business Analyst Sr at a university with 10,001+ employees | 3.5 | We found it good for documenting step-by-step test cases. But, it lacked scripting for automated testing, causing significant manual effort. It didn't meet our needs, leading us to stop using it after two years. |
| QA Engineering Manager at a marketing services firm with 51-200 employees | 3.5 | I valued SpiraTest for its test case management and visual status. However, cumbersome integration (e.g., no file attachments) and limited custom reports were major issues that led me to stop using it, despite its stability. |
| Software QA Engineer at a tech company with 51-200 employees | 3.0 | I appreciate the time-saving test case management and organizational features. However, the software has significant performance problems, an outdated look, and frustrating editing issues, leading to frequent time loss. Initial setup was also difficult. |
| Test Software Development Manager at a tech vendor with 501-1,000 employees | 4.0 | We found SpiraTest affordable, easy to use, and effective for automation and test management. Despite its benefits, we experienced performance issues and problems importing tests from Excel, suggesting areas for Inflectra's improvement. |
| Team Leader: Test Automation at a financial services firm with 10,001+ employees | 3.5 | I find its integration, documentation, setup, and pricing strong. However, its UI/graphs need improvement, and customer service is slow on fixes, despite occasional DB performance issues. |

The use case for Inflectra SpiraTest is to report on defects. It's also useful for writing test cases.
Inflectra SpiraTest is the new kid on the block compared to Jira and Azure. Still, when I started exploring the tool, I realized that it was no different from other tools I've used in the past, but it all boils down to adaptability because the features would always be more or less the same.
I found Inflectra SpiraTest intuitive enough. It's also easy to learn, so this is what I like about it.
The folder organization in Inflectra SpiraTest could be better, though I cannot comment whether that is structure-related.
Most of what I need would probably be in the tool, but as a test manager, I need to be able to create dashboards and reports easily.
My company has been using Inflectra SpiraTest for three years now. I wanted to learn more about it because I'm responsible for evaluating all the tool sets and selecting the best one.
I've only used Inflectra SpiraTest for a week, particularly for one to two hours, but based on the time I've spent on it, in terms of its stability, so far, so good.
Contacting the Inflectra SpiraTest technical support team isn't my domain.
One of the consultants brought Inflectra SpiraTest into my company. From experience, a new consultant would instead choose a tool he's already using and proven to work, so that must be why my company uses Inflectra SpiraTest.
Before I joined the company, I didn't know that the tool existed because I only knew about Jira, Zephyr, and Xray. I've also heard about Azure DevOps. When I came across Inflectra SpiraTest in my company, I had to research and download the documentation to assess how it compares with Azure DevOps.
I didn't have to set up Inflectra SpiraTest. My company provided me with a link, and then I could log into the system.
I Googled the pricing for Inflectra SpiraTest, and it's about $4,000 annually.
Inflectra SpiraTest is on the cloud, mainly deployed on Microsoft Azure.
For now, my rating for Inflectra SpiraTest is seven out of ten, but if I get to use it more, that rating could be higher or lower, but at the moment, it's a seven.
My company is a customer of Inflectra SpiraTest.
Right now, I use it for test cases, that is, to link to other test cases because I need test coverage for the requirements.
Inflectra SpiraTest has a lot of functionality, which is good.
The user interface is slightly complicated and not very consistent. It could be more user friendly.
In my opinion, they are very clever at creating solutions and making adaptations; they focus more on that than creating a great user interface.
I've been using this solution for three months.
We are using the latest version because it's implemented in the cloud.
It has been stable so far, but we have just started on a small scale, and it's too early to tell.
So far, it looks like it will be scalable, but it's too early to tell.
I haven't contacted technical support recently, but when I did before, I got quite a good response. My first impressions have been good.
I think the threshold to start is quite high, but then it's probably quite high with other solutions too. Once you have learned it (it has so much functionality), it's quite easy to do a lot of things. It's quite powerful, but it takes some time to learn it.
I would advice you to have good training in the beginning, that is, to invest in training. Also, look into getting help to create a proper setup.
I would rate Inflectra SpiraTest at seven on a scale from one to ten.
Testing of new applications being deployed in a healthcare environment. SpiraTest is used to help manage our testing process for not only new software implementations but also for checking the interactions of other software on existing systems. The SpiraTest system allows us to bank our test scripts to quickly pull them out as needed to test the effects of new code on our existing systems. Since a lot of our systems are updated with software and data code on a very regular basis this allows us to better provide a reliable system to our end users in a very critical environment.
SpiraTest makes managing our testing scripts easy since many of our systems are interconnected we can retest existing systems to ensure that new applications and updates will not break the system. SpiraTest has also allowed us to better diagnose bugs with new vendor software quickly and efficiently. SpiraTest makes our end user acceptance [process so much easier. The ability to store and manage our test scripts for use at a moment's notice helps provide much more reliable systems and quickly identify software bugs.
The reporting functionality helps vendors and technical resources identify bugs and issues that need to be addressed. The simple dashboard-style home page makes training end-user testers simple and straightforward. The actual testing UI is VERY straightforward and very intuitive for the end-users that test the system since very often we pull from business and operational users to help test new systems. This simple user interface allows the operational owners to not only test the new systems but also helps us record their thoughts and screenshots which leads to better user adoption.
The UI for managing test cases, test sets, test runs could be a little more integrated, currently, these feel disjointed at times and confusing. Also, the test steps page needs to display the test steps closer to the top of the UI so as to not have to scroll down to find. While the training is adequate, I would like to have a more robust online training option available for various users of the system, since there are admins users and test creators and end testers I feel that having training targeted to each of the basic roles would be helpful.
5 years
The system has never crashed on us and for a long time was running with minimal or not attention for a very long time.
The system does appear to have the ability to scale up quickly, although we do use a very basic version of the system even that is effective for our needs.
Customer service and technical support has been very responsive. We have had little need to contact customer support since the system is so stable.
We actually didn't switch we also use a second system for test tracking. Projects are given the option of which one to use.
Setup was very straightforward, we run the system on a VM running Windows server. the UI is delivered via web services.
We did a self install, this has had zero issues over the years.
Since the cost of the system is extremely low the ROI is very considering the nature of our business. The systems we use SpiraTest to test are often tied to patient safety and the financial strength of the organization.
Simple setup and very affordable cost option.
Jira
SpiraTest is a very stable reliable simple platform that is effective.

After a detailed comparison with other tools, I chose to recommend Spiratest for its ease of use and integration readiness with other tools. Any legacy tool that the organization decides to transition slowly or even retain the old tool and integrate it with Spiratest, the plugins are readily available. I started my journey as a user of Inflectra SpiraTest. It's more of preparing the road map or the strategy for the client and helping them migrate everything. I determine whether it is suitable for the client's needs. Sometimes it's the nature of the business model. It is driven more by the client's business model. Then the client determines whether to approve the tool that was tested. The client may have their own choice or their own tool. There's a lot of businesses. Based on all the criteria, I help the client make decisions on these things. But these days, the products are very salient. I do some analysis, some comparisons of SpiraTest, and other tools. SpiraTest is very mature and very stable, actually. For example, if you want to integrate with Jira or any other tool, they provide a plugin so you can continue to use Jira then call the test cases from SpiraTest assessment.
Projectwise requirements and test cases were migrated , mapped and traceability ready. Agile projects were mapped though not directly helpful for hybrid agile scenarios.
The user-friendly features are the most valuable. For example, migration of requirements and migration of test cases and the creation of traceability. You have various reports that you need. The plug-ins that are available to connect with the other tools.
The product search is user-friendly, but guidance for integration with other tools needs to improve further. If an organization decides to move from an existing tool to spiratest, a migration through integrstion is the best way, in my opnion. But the guideline and menu to such features needs some effort from the user. Some smart guidelines for integration can help. The bestvpart is that most plugins required for an integration are available. Just that the search friendliness can be improved further. For example, Migrating can be improved further by giving a trello like UI for a pick and choose. The plug-ins should be easier and more integrated rather than the user trying to integrate the tools which are more popular, like Jira et al. Particularly on the DevOps based development platform. I think there's a lot of exploration that needs to be done on SpiraTest.
about an year.
Very stable and low latency. Customer support can improve.
Highly scalable. Suits any kind of environment including waterfall, Agile , Product, Service, Project or SaaS depending on the service model of the organization.
Technical Support was prompt and responsive. guidance to the plugins and integration methods were well published and updated. Guidance documents can be downloaded and referred. sufficient training material was available for guidance and support.
Yes as a Director SQA, I had deployed various testing are process tools and experimented with the testing automation.
Mailing and follow up was very quick and proactive. Clarifications on set up instructions was fair enough and timely.
The deployment was personally monitored and carried out at a known organization where the CMMI 2.0 processes and Testing process improvements were carried out over a change management initiative.
For stabilizing requirements and bringing the test case versioning chaos to order, spiratest served very well. Fulfillment of CMMI 2.0 requirements and test case traceability was achieved faster, comparatively with spiratest, it can be claimed.
Recommend Spiratest as a resourceful tool for management of Requirements and Testing, configuration and traceability. Costing is reasonable and license based . Flexibility of optimum number of users for cost effectiveness. There is no set up for the online version. needs little time to make a start.
Yes. but comments.
SpiraTest I would rate, based on my experience, as a great tool for any SDLC model, product, process, project types. In terms of flexibility, in terms of the stability of the product as given, I would rate it a nine on a scale of ten.
We use the on-prem deployment model of this solution. My primary use case of this solution is as a repository and for executing the cases against different software builds that we have.
The ability to reuse test cases already used across projects is the most valuable feature of this solution. We don't need to create new ones.
It should develop integration with JIRA. We have some complexities which caused us not to decide to integrate it with our JIRA, like synchronous data.
I would like to see a more flexible configuration of the reports in the next release of this solution.
The stability is good.
Scalability is good. We can add more and more people. We use it to integrate with Selenium to have automated results.
We have around fifteen active users. They are mostly testers.
We had some support tickets opened that were quickly resolved. Their support is good. We don't have any problems with it.
We were previously using TestLink. We switched because it wasn't so user-friendly and we wanted to move to a more modern and user-friendly platform.
The initial setup was straightforward. The administrator didn't have many questions.
We did the implementation in-house.
You don't need complex integrations with other tools. Compared to its competitors, most of the features are the same but the price is better.
I would rate it an eight out of ten.
We used it to document our test cases.
We were able to add a step-by-step procedure for someone to follow to assist in testing.
Add scripting functionality: Being able to add scripting for testing can and does save a lot of time. When you are able to just ‘run’ a test case rather than manually add it and run it, it saves so much time and effort. SpiraTest does not have that functionality now and I do not know if they will add it.
Since it can only store documented test cases, that is half our effort when we test. The rest is running the test case and adding over 400 test cases can take a lot of time and effort, especially when we upgrade quarterly.
We used it for two years and decided it really did not meet our scripting needs.
None.
None.
No.
Make sure it will meet all your needs.
The features of this product most valuable to me were the test case management and the visual status, by which it was displayed.
Senior management cares about where we are. They don’t have time to look at a lot of data. SpiraTest provided good visibility at a high level looking at where things were.
Two areas that can stand improvement: integration with third party products and making it more intuitive.
The deciding factor to not use SpiraTest anymore was because it was cumbersome to integrate with TFS. Once it was put into place, we found out at the time, it did not support file attachments. That was huge for us because our developers relied heavily on having visual examples of bugs we found.
The other area which could stand improvement is flexibility in reports where one can actually create custom reports rather than work with canned reports.
At my prior job, we used this for 5 years.
SpiraTest was incredibly stable. Usually when there were problems, they were internal to our organization, not Inflectra.
I would rate technical support at Inflectra as an eight and a half out of 10. They are very responsive in a timely fashion.
No, this was the first test solution used at that organization.
The setup was done prior to me coming to the organization, but it was my understanding that it was not cumbersome at all.
The pricing was excellent. I would recommend the enterprise solution.
No other options were evaluated.
Before implementing the product, consult with all the stakeholders who may be using this solution in terms of what is not only important to you, but to them as well. If you plan on using SpiraTest as a bug tracking tool for QA, ensure that it meets your requirements in regards to integration of the tools within your organization. This may rely on what goes on in QA.
It makes projects more organized and more likely to receive the proper reports.
In general, the look and feel and performance issues:
For two years.
Yes, I did, very often with its performance.
Yes, I did, very often with its performance during test cases updating and execution at the same time.
To be honest, I didn't ask for help from them yet.
Yes, I did. Zephyr for JIRA and TestLink, but I must use SpiraTest. The organization that I work for has used this tool for many years.
It was a bit hard.
Folders, test cases, and test sets creation from the "Insert" menu located at the top left corner are very hard to understand, at least the first few days.
Pricing and licenses of Inflectra are lower than others, but the business companies look for more than lower prices.
I would advise checking performance and usability first.
I didn't have the chance. I think the company that I work for did it.
I would advise checking performance and usability first.
I have used it for two years. I have experienced a lot with the lack of quick response, and the look and feel should be improved.
SpiraTest is cheaper than its rivals.
It has very simple UI designs. We don’t need to train testers for SpiraTest. Everyone can handle it.
We are using custom automation tools. SpiraTest’s client engine mechanism is very dynamic for integrating custom automation tools.
Test case management was an issue for us before SpiraTest. Now, we have more than 4K functional UI test scenarios, and by integrating Spiratest with automation, we run our automation scripts periodically.
We have faced some performance issues. Inflectra may check the performance of SpiraTest. Also, test importing from Excel should be reviewed. We had some issues with this.
We have been using SpiraTest more than four years.
No, definitely we did not.
We faced some performance issues, which could be a problem with the scalability.
Technical Support is fast enough to answer questions and problems.
In our company, we did not use any tool for test management before SpiraTest.
It is definitely very simple to setup SpiraTest. Especially when we compare with rivals, SpiraTest is pretty much the easiest one to set up.
Instead of IBM or HP tools, SpiraTest has affordable prices and support.
We checked HPE tools. But initial setup, maintenance, ease of use, and price were crucial for us. SpiraTest is the winner.
Depends on their user count, they can contact Inflectra about performance issues. We are using them with 20 concurrent users.
Strong integration capabilities with other vendor tools, especially test automation tools. Good user documentation.
It has helped our company to centralise our testing efforts and create better visibility into our testing.
Its user interface as well as its graphs.
Almost three years.
Yes, there have been sporadic DB errors related to performance.
No.
Seven out of 10. The support is OK, but they don’t provide specific fixes for customers. Therefore, any problems/enhancements are put into their backlog and it could be very long before they are implemented in a future release.
Very simple and easy.
Very good pricing for what you get as a user.
HPE Quality Center, IBM Rational Quality Manager, QAComplete, Zephyr, QMetry, Microsoft Test Manager.
Use the trial version of the tool before you purchase it.