IBM and ServiceNow recently announced a new partnership focused on modernizing our clients' IT processes. By bringing IBM Watson AIOps and ServiceNow's IT Service Management (ITSM) and IT Operations Management (ITOM) offerings together in an integrated solution, supported by IBM Services’ expertise in enterprise transformation, we are applying leading AI capabilities from IBM Watson into the workflows and data captured in ServiceNow's Now Platform.
CDW ServiceNow Solutions (SNS) is an Elite Partner and an Authorized Trainer with ServiceNow and is an accredited ITIL® training organization. In 2019, CDW formed SNS by acquiring Aptris, an IT Service Management leader since 2003. Their team of over 100 service management professionals possesses a depth of knowledge and commitment to customer success that has resulted in multiple industry awards and a leading CSAT score of over 4.6 out of 5.
Pricing-wise, they are pretty standard for the market. They provide a good value for their pricing.
The pricing is very competitive.
Pricing-wise, they are pretty standard for the market. They provide a good value for their pricing.
The pricing is very competitive.
