Ivanti Connect Secure Reviews

I use Ivanti Connect Secure in my company for VPN connectivity and remote access.

The product's price is an area where improvements are required. I have also dealt with some solutions, like Cisco, in the past, which were more expensive than Ivanti Connect Secure.

Sometimes, the product is unstable due to workload or other issues. The product's end users have to deal with the stability issues of the tool, making it an area of concern where improvements are required.

I have been using Ivanti Connect Secure for three to four years. I am an end user of the solution.

It is a stable solution. Previously, when we were using Cisco in our company, we had some stability issues, but with Ivanti Connect Secure, we haven't faced any stability problems.

Stability-wise, I rate the solution a seven to eight out of ten.

The stability of the product also depends on how many autoscaling features can be used. Once the load increases, there will be a direct impact on the stability. When the product is deployed on an on-premises model, using the scalability features will impact the stability of the tool. When it comes to SaaS, I would have a different opinion about this stability part, but I can't comment much since I haven't used the SaaS version of the solution.

There are around 4,000 to 5,000 users of the solution in my company.

Five years ago, we were using Cisco in our company.

The product's cost and stability are why my company's customers want to use Ivanti Connect Secure over Cisco.

From an end-user perspective, the setup phase is easy.

The product's installation phase can be carried out with the help of the client software. With the help of Ivanti's library, the client tool needs to be downloaded, after which you need to ensure that you have the hardware token or a software token. With a software token, you can do the installation of the product.

The solution is deployed on an on-premises model.

The solution can be deployed in around 30 minutes.

As an end user of the solution, I don't really need to manage the deployment and maintenance of the product. After a customer purchases the product from our company, I only take care of the installation part, which hardly takes two to three minutes, so I don't really put in too much effort from an end-user perspective.

Ivanti Connect Secure's price varies from customer to customer. Okay. VPN products are always expensive. The price also depends on how much a user wants to have a secure VPN.

I rate the product price a six to seven on a scale of one to ten, where one is a low price, and ten is a high price.

The way Ivanti Connect Secure is implemented for secure access to our company's corporate network from various devices and locations is something that I don't know about. I know that the secure access part is implemented in our environment with the two-factor authentication process so that our company can have a secure network with credentials and authentication either with RSA Token or Google Authenticator.

The most valuable feature of Ivanti Connect Secure, which I found to be impactful on the User experience part, stems from the fact that with the tool, I get to use Ivanti Tunnel or VPN to gauge our customer's networks, making it an easy experience since Ivanti provides a landing page. The landing page can be easy or complex based on the implementation, but for me, it is easy.

I am very much used to the product, so it won't even take me more than 30 seconds to get into a network, making the tool very easy for me to operate.

Whether or not improvements are required in Ivanti Connect Secure depends on the way users implement the VPN in their environments while also considering the amount of scalability that the VPN can offer. When I implemented Ivanti Connect Secure, I found it to be scalable enough.

Ivanti's endpoint security of compliance check-in features enhances security posture, which is something that is not used in our company. The tool is only used for VPN.

The benefits of using the product will ensure that it would be difficult to get into the product's customers' network since the tool will ensure that a more secure process is in place. For whichever customers I have implemented the product, I have seen that they did not previously have a solution to secure their network and provide them with the landing zone.

Speaking of how the product's scalability has supported our organization's growth stems from the fact that the tool offers more in the area of security. If you want to make your system or network secure, Ivanti helps, especially if you need to have an SSL VPN.

I haven't seen any significant incidents in the last five years where Ivanti's support was critical.

I rate the overall tool a seven to eight out of ten.

We use this solution for encryption. 

I think Pulse Connect Secure is a very secure and stable tool. It has a good VPN with a user-friendly interface and dashboard.

I'd like to see additional dashboards in the solution. 

We've been using this solution for three years.

The solution is stable. We don't have timeouts and it doesn't crash. 

The solution is scalable. 

Our clients previously used Cisco AnyConnect and it was their choice to move to Pulse Connect. 

The initial setup is straightforward and takes about 10 minutes. We have a couple of thousand users in the company. 

From a security and reliability perspective, we have seen a return on our investment. 

This is a good platform and people will find that once they start using it they'll find improved scalability and stability. 

I rate this solution nine out of 10. 

The solution is primarily used as a VPN. There's an agent that can work with Linux, Mac, or Windows and it will provide a VPN tunnel to connect to the server. That way, it's easy to access the server. Based on the rules that have been configured, users would get specific levels of access. 

The interface is so simple for the user to access. Its layout is very user-friendly. 

The new UI that they are providing right now is very good.

They have a lot of good features, and everything we need is basically covered.

It is very easy to install the solution. 

I've had a customer face some issues with connection logs and live status. They had trouble with how many users were connected. There seems to be some sort of bug related to this that I would like to be fixed. We need to know how many live active users there are and we can't. We even updated the server, however, we still can't see the proper level of live connections. Right now, it's showing as 300 users and my customer does not have that many users in his organization. 

I've been using the solution for 1.5 years. 

Overall, it is a stable product. We've had very few issues using it. I'd rate the stability eight out of ten overall. So far, this version has been quite reliable. 

Pulse, like every box, has their dependency. If you are using a 5,000 or a 3,000, you can only connect X number of users according to the size of the box. Therefore, if you buy a bigger size, you can scale easily. You do, however, need to plan accordingly.

In terms of the ability to scale, I would rate the solution seven out of ten. 

Technical support is responsible and they offer good support. Overall, they give you support in a reasonable amount of time and get you whatever you require. When you raise a case, they tackle that case. The escalation is also good. The team has knowledgeable engineers which understand the product and have experience with that product.

Positive

The installation process is very simple and straightforward. I'd rate the ease of setup 8.5 out of ten. 

If you have a basic knowledge of networking and servers, you can easily deploy a server in a virtual platform or in your on-premises device. 

I don't have any knowledge in relation to pricing. 

The product can be installed on-premises, on the cloud, or on VMware. 

If potential new users are going to use this solution, then they are using a great product. It will give you the support you need and fulfill your requirements. 

I'd rate the solution nine out of ten. 

Our university's central staff, faculty, and students use Pulse Connect Secure as a VPN to connect remotely to their machines. For example, they can access servers when they want to do research. We're also using Pulse Connect Secure for remote configurations.

Since the pandemic, we've been using the solution at full capacity to provide VPNs because many people work remotely from home. We use Pulse Connect Secure primarily for remote access, VPNs, tunneling, etc.

VPN tunneling is a very valuable feature of Pulse Connect Secure which I like because it connects users, gets the IP from the subnet or part of the network, and the network can be routed between different VLANs, letting users work from home.

I also like that Pulse Connect Secure is very easy to use, and you can see traffic logs on the solution.

An area for improvement in Pulse Connect Secure is the concurrent connections, particularly needing a license if you want to use Pulse Connect Secure with your Microsoft or Windows machine. My organization experiences issues with multiple users or even one user with concurrent or multiple connections.

In the next release of Pulse Connect Secure, I want it to become a converged infrastructure where you can get more features in one box. For example, you now see firewall products in the market that provide VPN, IPS, and firewall clearing or flushing features. At the moment, Pulse Connect Secure can only serve as your VPN.

As a user, I prefer a readily available virtual environment or a virtualization functionality, though I wonder if that feature's already provided.

I also want to see a PRA feature added to Pulse Connect Secure in the future, particularly a password management feature that would be useful whenever third-party users or vendors try to access Pulse Connect Secure.

I've been using Pulse Connect Secure for five years now.

Pulse Connect Secure is a very stable solution.

There's room for improvement in the scalability of Pulse Connect Secure. It's a six out of ten for me. You can scale the solution, but not always up to the level you want or need.

Pulse Connect Secure technical support is good. It's a seven out of ten.

Neutral

I used Norton before using Pulse Connect Secure, and I found that Pulse Connect Secure is better in terms of multiple integrations, which isn't available in Norton.

The initial setup for Pulse Connect Secure is straightforward. I'd rate the setup as seven out of ten.

Pulse Connect Secure is very easy to configure, and you can configure it in less time than other solutions. The total time it took to deploy the solution was two months.

Initially, we contacted the vendor, and they provided Pulse Connect Secure professional deployment service. Two people from the vendor side and four from our side were involved in deploying the solution. Then for the rest of the project, in terms of deployment, we were able to do it ourselves. Still, we used the initial vendor support as a reference when deploying Pulse Connect Secure by ourselves.

The pricing for Pulse Connect Secure is not low and not high, so it's good. It's a six out of ten for me, price-wise, and because it's a product with a specific purpose.

Currently, my organization uses PRA (Privileged Remote Access), Pulse Connect Secure for the VPN, and Palo Alto GlobalProtect.

My organization is a user, not a reseller.

Ivanti acquired Pulse Connect Secure, so I don't remember the exact version I'm on because my organization upgraded to Ivanti. Though the infrastructure works similarly, the graphics, banners, and logos changed.

I'm responsible for Pulse Connect Secure maintenance, but I have a backup person who takes charge when I'm unavailable, for example, when I'm on leave. That backup person also has his box, which I handle when he's on leave. So I'd say two people take care of the maintenance of Pulse Connect Secure.

One thousand five hundred people use Pulse Connect Secure within the university; the staff comprises eighty percent, and students comprise the remaining twenty percent. Everyone in the university has used Pulse Connect Secure since the pandemic started.

The university now has another solution that provides the same service for free, so there is no plan to increase the usage of Pulse Connect Secure.

My advice to others planning to use Pulse Connect Secure is that it's very stable and easy to manage, so you should go with this product. I also used to work with Norton, and I still like Norton as a product because it's very stable, unlike Cisco, and Norton is very easy to upgrade. It's a good system if you're looking for a VPN, but if you need multiple integrations from a VPN, then Pulse Connect Secure is a good solution versus Norton.

As I've been using the solution for over five years, from that perspective and my understanding of how to configure and support it, based on my knowledge of Pulse Connect Secure, I can rate it as eight out of ten.

The primary use case of this solution is to securely connect to our company network through its VPN.

The most valuable features of the solution are reliability and uptime.

The solution has difficulty functioning when I connect through public WiFi like an airport. Whenever you are prompted to go to a website before accessing the internet, provide your email, or acknowledge that use of the WiFi, the solution doesn't work. The solution can be improved by addressing the failure to connect on public 2-step networks.

I have been using the solution for just over one year.

The solution is stable. We have hundreds of employees using the solution on a daily basis with no issues.

The solution is scalable. We have 50,000 employees in our company and hundreds are using the solution each day. 

From a user perspective, the initial setup is extremely straightforward. I only had to call IT and enter my IP address and credentials to use the solution.

I give the solution an eight out of ten.

We use the solution for establishing secure connections for our employees. Our employees are mostly working from home. For example, I'm using Pulse Secure software for establishing a secure connection to our environment and I work from out of the office.

It's user-friend and it supported our scenarios. For example, integration with our other products, including ID attesting or other technologies. We are integrating our password installations. It's a very convenient and user-friendly application. It's also secure.

It's easy to set up.

I don't have any downsides to report about the product at this time. 

I've used the solution for three and a half years. 

The solution is stable and works at high availability. The performance is great. There are no bugs or glitches. It doesn't crash or freeze. 

It is scalable. If a company needs to expand it, it can do so. 

10,000 employees are using this Pulse Secure, however, our licenses support about 30,000 concurrent connections.

I've spoken with technical support and have found them to be very helpful. 

The initial setup is quite straightforward. It's not overly complex or difficult. 

The deployment itself takes about two weeks. 

I can't speak to the exact licensing of the product. 

We did not evaluate any other solutions. 

We're a customer and end-user. 

I don't have specific advice for that product, however, potential new users should know that it's secure.

I would rate the solution nine out of ten. 

My customers use Pulse Connect Secure for remote user authentication, essentially multifactor authentication. Others use it to reroute multicast traffic from Palantir.

I like the host checker, which thoroughly checks the security posture of the machine before allowing access. I also like application-based access and its seamless operations.

User experience and after-sales support could be better. For example, over the last couple of years, when this COVID scenario was going on, there were multiple attacks on these types of solutions. SQL has been attacked numerous times, and there were a lot of vulnerabilities, and our customers had to update and upgrade the devices every two weeks or every month. This was a headache. It could also be more scalable. 

I have been using Pulse Connect Secure for about three years.

Pulse Connect Secure is relatively stable.

On a scale from one to ten, I would give stability a seven.

Pulse Connect Secure could be more scalable. The on-prem solution is not very scalable. It has got some limitations because they have only a few models.

Technical support could be better. Their knowledge and response time could be better. I think a lack of knowledge directly impacts the response time. However, it's like other OEMs I am dealing with.

Neutral

The initial setup takes a few hours.

On a scale from one to ten, I would give the initial setup a nine.

Pulse Connect Secure is relatively cost-effective.

On a scale from one to ten, I would give their pricing a four.

I recommend this product because Pure Connect Secure is doing the job well. The GUI seems easy, and the deployment is straightforward compared to other OEMs. There are not many issues with the product right now.

On a scale from one to ten, I would give Pulse Connect Secure an eight. 

We use Pulse to access our internal network, as it is the only solution that has been approved by our cyber security team. We also have to use both VPN and Secure VPN for added security.

In order to access an internal server from another country, we must use Pulse Secure.

The user experience has room for improvement. Sometimes when we have two profiles it is not easy to use.

I have been using the solution for five years.

We previously used the open-source version which did not have the same scope so we switched to the licensed version to meet our organization's requirements.

The initial setup is straightforward.

I give the solution a nine out of ten.

I would recommend the solution.