Ivanti Connect Secure Reviews

We use the solution to connect to our client systems. 

The tool's most valuable feature is remote access. 

Ivanti Connect Secure needs to have faster connections. It also needs to improve the stability. 

I have been using the product for a few years. 

I rate Ivanti Connect Secure's stability a five out of ten. 

My company has ten users for the product. 

I haven't contacted technical support yet. 

The tool's deployment is easy and takes a few minutes to complete. 

Ivanti Connect Secure's deployment can be done by myself. 

I rate the overall product a five out of ten. 

The solution is being used for VPN.

The stability of the product is its most valuable feature.

The support team of the product needs improvement. Sometimes we have issues with multiple authentications, but there is no help from the support team. It is very dissatisfying.

Some emerging technologies like Zero Trust Network Access (ZTNA) have the VPN included even if you don't need to use it. The present process for Pulse Connect Secure is becoming old-fashioned; they need to change the product.

I have used the solution for two and a half years for my company. I have been using this solution since 2004 when it was called Juniper.

It is a stable solution.

The solution is scalable. You need to add a few more licenses, and it works fine. Currently, seven thousand or eight thousand people have current concurrent licenses.

The technical support is not satisfactory. I rate it four or five out of ten.

Neutral

I used a Cisco solution and another solution.

Pulse used to be much more flexible than Cisco. You could do more with Pulse, like different realms and authentication policies for different types of users. But the latest still needs to be improved, and users see much more user-friendly solutions. As I mentioned, other solutions exist, like Zero Trust Networks Access.

So these are getting much easier for users. But for installing a solution for the first time, ThoughtSpot was much easier than Cisco.

The initial setup was straightforward.

This product is good and easy to maintain if one can manage without the products' support team and have their administrative team. If you want to implement a new feature or interaction with the product, it gets complicated, or help is needed.

I rate the overall product a six out of ten.

Integration with third party RADIUS Server for OTP Password (secondary). It can combine a group of users for particular roles.

It could be more user-friendly and not as complicated as it is right now.

For around three years.

No.

No.

No.

I have never used their customer service.

I have never used their technical support.

To check VPN connections where they pass\fail through 192 IP therefore I could remote on for other solutions.

We can now provide remote access to home users.

I'd like to be more user friendly instead of clicking\drilling down tabs.

I've used it for 17 months.

No issues encountered.

No issues encountered.

No issues encountered.

The product was already in place when I joined the company.

It was straightforward, as the network team assign us AD permission & they showed the help desk how to use it.

We did it in-house.

It works well with SolarWinds & WireShark.