

Ivanti Connect Secure and Prisma Access by Palo Alto Networks are both robust solutions in the VPN and cloud security space. User reviews indicate that Prisma Access by Palo Alto Networks has the upper hand due to its advanced features and overall value.
Features: Ivanti Connect Secure offers strong security protocols, competitive pricing, and ease of use. Prisma Access provides scalability, comprehensive threat detection capabilities, and advanced security functionalities.
Room for Improvement: Ivanti Connect Secure could benefit from better integration with third-party applications, improved mobile support, and enhanced reporting tools. Prisma Access needs better reporting tools, streamlined management features, and improved user-friendliness.
Ease of Deployment and Customer Service: Ivanti Connect Secure receives positive feedback for its straightforward deployment process but has mixed reviews regarding customer service responsiveness. Prisma Access has a more complex initial setup but offers excellent customer support.
Pricing and ROI: Ivanti Connect Secure is favored for its competitive pricing and quick ROI. Prisma Access, though more expensive, justifies its higher price with advanced features and strong security offerings.
There is a net positive return on investment
Their response time could be improved.
Previously, customer service was very good, but there have been issues with the transfer and retention of knowledge through various company transitions.
Technical support for Ivanti Connect Secure is satisfactory, and I would rate it seven out of ten.
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
The product is reliable, making customer support less frequently needed.
The service and technical support quality varies depending on the personnel.
Ivanti's shift to virtual appliances and the lack of multi-node setup support, we are limited to two appliances, indicating a need for improvement.
Prisma Access provides significant scalability, allowing integration of different systems.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
The central infrastructure is very stable, and I would rate it an eight or nine.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
The reporting capabilities of Ivanti Connect Secure are not strong; the format is simple, and obtaining a detailed report is difficult and requires manual work.
Ivanti needs improvement in its seamless upgrade and migration procedures, particularly with the browser components, which are fragile and sometimes cause issues depending on the Windows version, the browser version, and the different modules being used.
What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations.
Sometimes a third-party outage could impact the whole operability.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Ivanti has always been known to be pricey, making it a rather high-cost solution.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
The most robust and reliable feature of Ivanti Connect Secure is the VPN tunneling, using both the Pulse and the Ivanti client.
Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN.
Ivanti Connect Secure provides the feature to check and ensure that employee devices are compliant before allowing them to access the VPN.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
The HIP Check is the most valuable feature of Prisma Access, which is the feature usually used from GlobalProtect.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
| Product | Mindshare (%) |
|---|---|
| Prisma Access by Palo Alto Networks | 6.3% |
| Ivanti Connect Secure | 4.4% |
| Other | 89.3% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 20 |
| Large Enterprise | 27 |
Ivanti Connect Secure provides secure remote access through advanced VPN technologies, supporting seamless connections for remote work across multiple platforms. It offers user-friendly operation and strong authentication protocols to ensure secure network connectivity.
Ivanti Connect Secure enables users to connect to company networks securely, accessing resources and applications needed for remote operations. It integrates with many systems, ensuring security through user and machine authentication, making it ideal for organizations utilizing virtual desktops, multi-factor authentication, and compliance checks. Users have noted potential areas for improvement such as speed, stability, integration, and user support, highlighting the need for regular updates and enhanced management capabilities.
What are the key features of Ivanti Connect Secure?Organizations across industries implement Ivanti Connect Secure to facilitate secure remote work, enabling employees and partners to connect to enterprise networks. It is utilized in various sectors like education, technology, and corporate environments, where secure access to virtual desktops and applications is critical.
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.
Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.
What are the key features of Prisma Access?Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.
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