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Ivanti Connect Secure vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Ivanti Connect Secure delivers 300% ROI, reduces costs 25-30%, saves time, enhances service, with under six months payback.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.8
Users find Ivanti Connect Secure support mostly responsive, though some report patching inefficiencies and varying satisfaction with knowledge transfer.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
Their response time could be improved.
Senior IT Infrastructure Specialist at contemi
Previously, customer service was very good, but there have been issues with the transfer and retention of knowledge through various company transitions.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Technical support for Ivanti Connect Secure is satisfactory, and I would rate it seven out of ten.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
The service and technical support quality varies depending on the personnel.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
6.8
Ivanti Connect Secure offers scalability and clustering, supporting thousands but faces challenges with on-prem setups needing careful planning.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
Ivanti's shift to virtual appliances and the lack of multi-node setup support, we are limited to two appliances, indicating a need for improvement.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.5
Ivanti Connect Secure is rated highly for stability, but users cite security vulnerabilities and updates as potential issues.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
The central infrastructure is very stable, and I would rate it an eight or nine.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken Cybersecurity
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Room For Improvement

Ivanti Connect Secure needs faster updates, improved security, user interface enhancements, better management, and resolves compliance and connection issues.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
The reporting capabilities of Ivanti Connect Secure are not strong; the format is simple, and obtaining a detailed report is difficult and requires manual work.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Ivanti needs improvement in its seamless upgrade and migration procedures, particularly with the browser components, which are fragile and sometimes cause issues depending on the Windows version, the browser version, and the different modules being used.
Network Security Engineer at a tech services company with 1,001-5,000 employees
What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations.
Director at PULSEC
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Setup Cost

Ivanti Connect Secure is costly, with license pricing varying widely, but some find its utility and support worthwhile.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
Ivanti has always been known to be pricey, making it a rather high-cost solution.
Network Security Engineer at a tech services company with 1,001-5,000 employees
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

Ivanti Connect Secure provides secure remote access, user-friendly management, and robust integration with features like VPN tunneling and multi-factor authentication.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
The most robust and reliable feature of Ivanti Connect Secure is the VPN tunneling, using both the Pulse and the Ivanti client.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Ivanti Connect Secure provides the feature to check and ensure that employee devices are compliant before allowing them to access the VPN.
Senior IT Infrastructure Specialist at contemi
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
The HIP Check is the most valuable feature of Prisma Access, which is the feature usually used from GlobalProtect.
Director at PULSEC
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

Ivanti Connect Secure
Ranking in Enterprise Infrastructure VPN
10th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
30
Ranking in other categories
SSL VPN (2nd)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of June 2026, in the Enterprise Infrastructure VPN category, the mindshare of Ivanti Connect Secure is 4.4%, down from 6.4% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.3%
Ivanti Connect Secure4.4%
Other89.3%
Enterprise Infrastructure VPN
 

Featured Reviews

Kaushlendra Singh - PeerSpot reviewer
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Provides secure and simple remote access but needs improved reporting capabilities
Ivanti Connect Secure is simple and secure, making it valuable for our organization. Ivanti Connect Secure's access control feature provides global protect, which allows country-wise blocking. There are many access controls available, and policies can be created on a host basis and on the MAC address of assets that will connect. Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN. These features are effective, along with MFA. Ivanti Connect Secure is a client-based, agent-based solution, so if the agent is installed, users are able to connect to the network. Ivanti Connect Secure utilizes identity-based LDAP authentication. Ivanti Connect Secure is very effective for remote access for remote workers.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise20
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Pulse Connect Secure?
Ivanti has always been known to be pricey, making it a rather high-cost solution.
What needs improvement with Pulse Connect Secure?
The biggest friction point I have encountered with Ivanti Connect Secure is related to compliance. When the host checker is configured too strictly, it can conflict with ensuring 100% security. If ...
What is your primary use case for Pulse Connect Secure?
My main use case for Ivanti Connect Secure is zero trust connectivity. The main feature I have been using is geolocation and source IP restrictions, ensuring security, advanced proxy support, and e...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

Pulse Connect Secure
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Axcient, Baloise Group, Cygate, Catholic University of America, Datec Inc, Revlon, Santa Monica Networks, 7-Eleven
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Ivanti Connect Secure vs. Prisma Access by Palo Alto Networks and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.