Ivanti Connect Secure Reviews

The product is used as a secure gateway - a gateway to give access to remote users by checking the user credentials and user authentication. It also checks the machine authentication and the machine security, by using host checking mechanisms. The product gives or allows access or authorizes access to certain resources based on the user credentials and the machine check.

They support a very extended or a list of resources, network resources, applications, whatever. They are very broad in supporting all kinds of resources.

The flexibility in their management is great. For us, there was no other product better than that.

The product is very easy to set up. 

We would like to see them be a bit more swift in the changes in the protocols and the browsers. They are lagging a bit behind. Certainly, for the Pulse Desktop Client, they should really work on the modernization.

The stability could be better. There are sometimes bugs in the system.

I've used the solution for years already. The VPN solution has been taken out of the Juniper company and has been put into a new company, Pulse Secure, so we have been using this solution, the same solution, for years on.

For many years, it was known as a very stable platform. However, now, they have a bit of difficulty really having a stable and robust product overall, end-to-end. 

The central infrastructure is still very stable and robust, however, have troubles with security vulnerabilities and bugs in its code. They have a bit of trouble on those issues, on those topics in general.

The scalability is great. You can have whatever number of appliances you need.

We are an ISP, meaning we have different customers, and different organizations, for this VPN service. We have a very diverse set of clients. We have somewhere around 10,000 end-users for this platform.

We were using a Cisco VPN solution in the years starting around 2002 or 2003. A Juniper solution was chosen back around 2007. It changed names and we have been using it ever since.

The implementation is rather easy. Installing out of the box, the application is easy to install and configure.

Deployment time depends on a few factors. For example, the primary installation, the primary configuration of the central infrastructure, only takes a couple of hours. Then, of course, to have all your different clients connected and connecting to the infrastructure, that's a project of months as you have to set up a whole project and communication strategy, and then you need a project manager to give clear guidance on this.

Pulse Secure and Juniper are very expensive in their license cost. That's a drawback of this solution. The hardware is rather cheap, however, licensing is very, very, very expensive.

You have different kinds of licenses you can be used, depending on what kind of functionality you will be using with this infrastructure. Of course, you need to have support on these licenses also, and this is rather expensive also. You need a vendor or a supporting firm capable of supporting the functionality and the licenses linked to them.

We are a customer and an end-user.

Last year, this solution was bought by Ivanti. Now it's called Ivanti Connect Secure. Basically, it's been the same product since 2007. It's still the same product yet it has been evolving, of course.

We are using the latest version of the solution. 

I'd advise potential new users to do some homework on what network resources they want to present to their users, and what will be the conditions they will impose on their end-users as for users' credentials, for example, multi-factor authentication for start. Also, they should look at the host checking on their client PCs. For example, they need to consider what will be the conditions to access certain resources, as that will be important for their configuration at the outset.

I'd rate the solution an eight out of ten. 

We are using it as a remote access solution for our users and partners.

It is customer-friendly. It is quite easy for our users to connect. There is also the flexibility of the features.

We want to switch to another solution because there are some challenges with the support from Pulse. The quality of documentation is also not good. It is sometimes very hard to find documentation that provides a solution and describes how all this works.

I definitely miss a single pane of glass where we can have several clusters deployed across the globe. We should have the capability to manage all clusters centrally. Currently, we have to log in locally on each cluster to see what is going on there. A single pane of glass for monitoring and viewing the overall health of our solutions, services, and licenses is currently missing.

I have been working with Pulse for at least four years.

Recently, there were some issues, and we had to upgrade it quickly.

When it is on-prem, it is not so scalable. To scale the solution, you also need to deploy new machines and configure them from scratch. It is not as easy as a cloud solution where you scale automatically according to your needs. The problem for us is that it is on-prem.

We are not satisfied with their support. They usually cannot find the solution to our problems. If they manage to find a solution, it is not mature. It is mostly a workaround with some hidden scripts.

I did not participate too much in the installation, but it was quite straightforward to deploy and configure. There were no big challenges.

I would recommend it depending on the size of the organization. I would recommend it for small to medium size organizations but not for big global companies.

I would rate Pulse Connect Secure a six out of 10.

We normally use the product for VPN connectivity to access applications and servers remotely. We also use it for applications like Teams and Outlook.

The product is easy to use. It is reliable. It is always available. It's quite transparent. The product is quite exhaustive for the end user. It serves the purpose. The traffic that is involved as part of the VPN is secure. The solution has increased our productivity. The updates are optimal.

The solution must be more user-friendly. It must show more connection details and statistics to the end user.

I have been using the solution for three years.

I rate the tool’s stability a ten out of ten.

We have a few thousand users in our organization. It is used daily.

The solution is easy to deploy. The deployment doesn’t take more than 15 minutes.

The product can be deployed in-house.

I will recommend the tool to others. Overall, I rate the product a ten out of ten.

The solution is being used for VPN.

The stability of the product is its most valuable feature.

The support team of the product needs improvement. Sometimes we have issues with multiple authentications, but there is no help from the support team. It is very dissatisfying.

Some emerging technologies like Zero Trust Network Access (ZTNA) have the VPN included even if you don't need to use it. The present process for Pulse Connect Secure is becoming old-fashioned; they need to change the product.

I have used the solution for two and a half years for my company. I have been using this solution since 2004 when it was called Juniper.

It is a stable solution.

The solution is scalable. You need to add a few more licenses, and it works fine. Currently, seven thousand or eight thousand people have current concurrent licenses.

The technical support is not satisfactory. I rate it four or five out of ten.

Neutral

I used a Cisco solution and another solution.

Pulse used to be much more flexible than Cisco. You could do more with Pulse, like different realms and authentication policies for different types of users. But the latest still needs to be improved, and users see much more user-friendly solutions. As I mentioned, other solutions exist, like Zero Trust Networks Access.

So these are getting much easier for users. But for installing a solution for the first time, ThoughtSpot was much easier than Cisco.

The initial setup was straightforward.

This product is good and easy to maintain if one can manage without the products' support team and have their administrative team. If you want to implement a new feature or interaction with the product, it gets complicated, or help is needed.

I rate the overall product a six out of ten.

The solution helps with principal decisions. It also helps with the security and configuration of many technologies.

I would like the solution to be more secure and compatible. It also needs to improve integration with other systems.

I have been working with the solution for six months.

The tool’s tech support is very good.

The solution’s implementation took four months to complete.

I would rate the solution a nine out of ten.

It's deployed on cloud.

I used Pulse Connect Secure for a couple of weeks.

It's quite stable.

Setup is complex. A few users had some issues with it.

I would rate this solution as six out of ten. I would recommend it to others.

I use Pulse Connect Secure as a VPN to access the network. It's a mechanism I use to connect to the virtual network of my company.

The best feature of Pulse Connect Secure is the good security it provides. It gives a secure connection to your network.

At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it.

Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster.

I've been using Pulse Connect Secure for one year.

Pulse Connect Secure is a very stable solution, and I didn't notice any problems with its stability.

Pulse Connect Secure is pretty much scalable, and I didn't have any problem in this aspect.

I never needed to contact the customer support team of Pulse Connect Secure because I didn't have any problems with the solution.

The initial setup for Pulse Connect Secure was easy enough and didn't take much time. Setting up the solution was fast enough.

A license is required for you to use Pulse Connect Secure, but I'm not aware of how much it costs.

About fifty people use Pulse Connect Secure within the company.

My company decided to use Pulse Connect Secure because it had all the required security features, it was easy to connect to it, and it's a standard solution in the market.

My advice for first-time users of Pulse Connect Secure is to try it out. What you should do is shortlist two to three good providers then implement it on a small subset of users for a short period, then evaluate the solution based on your use case, and then, depending on the outcome, you should implement Pulse Connect Secure on a larger user base.

You should always go and implement the solution on a smaller subset of users first, then do a proof of concept and verify how Pulse Connect Secure works and if it does work out, and then roll the solution out to a larger set of users. Your rollout of the solution should be scattered, so you can see if there's a real impact from using Pulse Connect Secure.

It's a solution I would recommend to others.

My rating for Pulse Connect Secure is nine out of ten.

I'm a customer of Pulse Connect Secure.

I'm using Pulse Connect Secure to access company materials remotely, in a secure way. I have the solution on my laptop.

What I like the most about Pulse Connect Secure is that it's user-friendly. It's easy to use. You just need to connect, and that's it.

Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement.

I've been using Pulse Connect Secure for four years.

Pulse Connect Secure is a stable solution.

As I only use Pulse Connect Secure on my laptop, I'm unsure of how scalable it is, but if all employees within my organization use it, then it should be scalable.

I never spoke to the technical support team of Pulse Connect Secure. I only speak to my company's IT Team.

Pulse Connect Secure is a solution that's easy to set up.

About the pricing for Pulse Connect Secure, I have no information on that because I don't pay for it as an employee, but there should be an agreement at the company level.

From what I know, I'm using the latest version of Pulse Connect Secure because the IT department keeps on updating the software automatically.

More than fifty thousand employees use Pulse Connect Secure in my organization.

What I would tell others looking into using the solution is that it's easy to install and use, so why not use Pulse Connect Secure?

My rating for Pulse Connect Secure is eight out of ten.

I'm a user of Pulse Connect Secure, not a partner.