I use Juniper EX Series Ethernet Switches in my company as access switches for PCs or access points.
IT Manager at Düsen-Schlick GmbH
A highly stable tool that is expensive
Pros and Cons
- "It is a highly stable solution. Stability-wise, I rate the solution a nine to ten out of ten."
- "Juniper EX Series Ethernet Switches lack to offer the latest management tools."
What is our primary use case?
What needs improvement?
Juniper EX Series Ethernet Switches lack to offer the latest management tools.
For how long have I used the solution?
I have experience with Juniper EX Series Ethernet Switches. I am a customer of the solution.
What do I think about the stability of the solution?
It is a highly stable solution. Stability-wise, I rate the solution a nine to ten out of ten.
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Juniper EX Series Ethernet Switches
September 2025

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What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight or nine out of ten.
Around 100 people in my company use the tool.
Which solution did I use previously and why did I switch?
I have experience with some other solutions in the past. I don't know why my company switched from some of its previous solutions to Juniper EX Series Ethernet Switches.
How was the initial setup?
I rate the product's initial setup phase a seven or eight on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup phase.
The product's deployment phase can be done by one person from our company and one external person.
The solution can be deployed in a few days.
What about the implementation team?
The product's deployment phase was done with the help of a third party.
What's my experience with pricing, setup cost, and licensing?
It is a very expensive product. I rate the product price an eight on a scale of one to ten, where one is a low price, and ten is a high price.
What other advice do I have?
In our company, we have developed Juniper EX Series Series Ethernet Switches in our network topology for access.
There is no feature in the product that we use apart from the authentication feature, which is something every switch offers and is beneficial to our company's network performance and management.
Not even one full-time person is required to take care of the maintenance phase of the product.
Juniper EX Series Ethernet Switches have not improved my company's security posture, but the tool has improved the network.
I rate the overall tool a seven to eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior IT Support Engineer at a hospitality company with 51-200 employees
Ethernet switch solution that offers good scalability, is straightforward to set up and well priced
Pros and Cons
- "I would rate this solution a 10 out of 10 for scalability."
- "Their web GUI interface needs to be a lot better, especially when compared to HP. The command line is good, but you have to know how to get around it. The GUI is clunky and very slow."
What is our primary use case?
We use the EX series for switching. We use both POE and the standard option. We mainly use 48 port ones because we have quite a large area to cover for networking. We use three or four VLANs on each. The models we use are the EX 2300 and 3300.
We use the Juniper SRX 3040s in a cluster configuration and we have five offices around the globe. And our main office is in Bristol and has two 3034s in the cluster configuration. We've also got a VPN between all the sites. Our other sites use SRX 3020s, which will allow a gigabit to pass through on the firewall.
Our company has about 150 people spread across five continents with multiple offices across the globe. There are four of us at the moment in my team that deal with the actual devices.
What needs improvement?
Their web GUI interface needs to be a lot better, especially when compared to HP. The command line is good, but you have to know how to get around it. The GUI is clunky and very slow.
HP switches, in comparison, are easier to use because you can either have it as an options menu or you can actually just do command line, which is brilliant. When using Juniper and trying to do configurations on the actual switch, some of my team don't know how to do the command line.
This solution is quite expensive compared to HP. Their support is also costly. A 1900 HP broker of Switch comes with a lifetime warranty compared to an EX 2300 which only has a five-year warranty on it.
For how long have I used the solution?
I have been using this solution for five and a half years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
I would rate this solution a 10 out of 10 for scalability.
How are customer service and support?
In the past two years, I've only had to call Juniper twice. One was for a switch issue and one was for one of our SRXs. The support team were brilliant in helping us fix the issue both times.
How was the initial setup?
The initial setup is really straightforward. It is similar to a plug and play setup. We have an on-premise deployment.
What about the implementation team?
We completed the deployment in-house. Sometimes we get a third party to purchase a unit for us if we can't purchase direct from Juniper.
What's my experience with pricing, setup cost, and licensing?
If compared to Cisco, this is a well priced solution. Compared to HP, it is a little bit overpriced. Overall, they are priced in the middle compared to competitors.
What other advice do I have?
Overall, I would rate this solution an eight out of ten.
It is very reliable, scalable and easy to configure.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Juniper EX Series Ethernet Switches
September 2025

Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,759 professionals have used our research since 2012.
Gerente de contas nacionais | Delivering innovative solutions that stand out for their excellence at Stoneground
Scalable platform with a faster cloud deployment process . Juniper networking and cybersecurity solutions deliver real business results.
Pros and Cons
- "The platform is very stable in terms of consistency and reliability."
- "They could provide better security tools."
What is our primary use case?
Our use case is among the 10 largest Brazilian banks, with more than 6 million accounts and presence in all Brazilian states. The institution showed annual growth of 27.6%. Its main businesses include universal banking, savings, loans and mutual insurance. And Stoneground has approved equipment from Juniper Networks to improve stability, and also to deliver the performance required to support guarantee high throughput and scalability, and ensure compatibility with new technologies
How has it helped my organization?
Juniper EX Series switches benefit our clients organizations by offering simplicity and efficiency in provisioning, deployment, and troubleshooting compared to competitors like Cisco and Dell.
What is most valuable?
It’s easy to set up and manage network fabrics, apply robust policies, cost-effectively scale, and troubleshoot needle-in-a-haystack problems, such as misconfigured VLANs and bad cables.
What needs improvement?
The Continuity of the road map promises many new features, I don't see a critical point to be improved, I see that the chosen path must be maintained
For how long have I used the solution?
We have been sell and implemented Juniper EX Series Ethernet Switches for two years
What do I think about the stability of the solution?
The platform is very stable in terms of consistency and reliability.
What do I think about the scalability of the solution?
It is a very scalable product. I studied a few successful case studies, where they mentioned it efficiently managed around 3,000 access points in larger companies and networks.
How are customer service and support?
The technical support services are satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are a solutions integrator company and we work with different manufacturers, we evaluate which solution is best for the client's intentions.
How was the initial setup?
The complexity of the initial setup can vary depending on whether they are cloud-based or on-premise. The process for cloud deployment is faster than on-premise. It takes a few minutes to complete. We use the Zero-Touch deployment method. The executives have to connect the cables, and it is implemented automatically.
What about the implementation team?
We don't require a specialist to assist us in configuration. We take help from our in-house tool for managing provisions and troubleshooting.
What's my experience with pricing, setup cost, and licensing?
They offer a more competitive pricing structure compared to Cisco. They often come at around 20% lower cost than Cisco. However, in some regions, there might be even more budget-friendly options.
Which other solutions did I evaluate?
Our partnerships are carefully evaluated, the solutions were evaluated for their technical, commercial and innovative capabilities
What other advice do I have?
I rate Juniper EX Series Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and Reseller
Wireless Network Design Engineer at Hyperoptic
Reliable, easy to set up, and allows us to be less reliant on other brands
Pros and Cons
- "We have found the product to be scalable."
- "The price could be a bit lower."
What is our primary use case?
These are standalone devices. We use them as switches. We use them in the access layer as well as in the aggregation layer. We use them to provide internet services to the end-user.
What is most valuable?
While it's not necessarily better, we do need to reduce our reliance on Chinese-manufactured solutions to no more than 20%. Therefore, we need a vendor that does not have equipment made in China.
The setup process is simple.
It's stable.
We have found the product to be scalable.
What needs improvement?
We needed to change what we use now so that the upper layer, the business layer, was moved to Juniper. We haven't really dealt with any issues.
The price could be a bit lower.
We'd like to see some form of support for Internet of Things, or IoT devices.
For how long have I used the solution?
I've been using the solution for six months now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We can scale and expand the solution.
We have more than 500 users on the solution currently.
How are customer service and support?
I have colleagues that directly deal with customer support. I haven't dealt with them directly. However, it is my understanding that they are helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Chinese-manufactured equipment. We're working to be less reliant on it. We've used, for example, Huawei. We've also used Cisco.
Huawei has better support. The response time is better. The price is also better, and there is not a complex licensing procedure for Huawei. You can buy two licenses, for example, and they can serve all your needs.
How was the initial setup?
Although the initial setup is pretty straightforward, it is a bit different than, for example, Cisco and Huawei. It takes some time to get familiar with the process.
We have a partner that handles the maintenance for us.
What's my experience with pricing, setup cost, and licensing?
We'd like the pricing to come down a bit.
What other advice do I have?
We're a partner and end-user.
I'd rate the solution eight out of ten. We are happy with its capabilities overall, and it has allowed us to rely less on Chinese-manufactured technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. IT Service Manager at Birdeye Inc.
Streamlined solution that provides good performance for large offices
Pros and Cons
- "The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work."
- "Support could be improved."
What is our primary use case?
We have large offices in New York, India, and in other countries where these switches have been installed for our access layer and core layer.
We have thousands of users. They all use the switches when connecting to LAN or Wi-Fi.
What is most valuable?
The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work.
The solution is very streamlined, and the performance is very good.
What needs improvement?
Support could be improved.
For how long have I used the solution?
I have used this solution for about three years.
What do I think about the stability of the solution?
The stability and uptime is really good. I have never faced any issues with stability.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
I have also worked with Meraki.
How was the initial setup?
Setup isn't very complex. The documentation is really good, so it's easy to configure.
We have three network engineers who maintain the solution.
What other advice do I have?
I would rate this solution as nine out of ten.
For those who are using and investing too much in Cisco, my advice is that you can use Juniper for half of the cost and almost get the same result.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps and System Engineer at Netyard
A decent switch that is reliable and capable of expanding
Pros and Cons
- "It is stable."
- "All Juniper documentation is terrible."
What is our primary use case?
I use it for my customers.
What is most valuable?
The solution works well overall.
It's a switch. Everything which I'm expecting from the switch is on the Juniper EX series.
It is stable.
You can scale the product.
What needs improvement?
All Juniper products that you use in internet service provider equipment. They start from flash, et cetera. If you don't stop them properly, you have some problems with flash memory.
The setup, if you don't have your own configuration, can be a bit difficult.
All Juniper documentation is terrible. If you are familiar with Cisco documentation, you have everything you need and you have a good overall picture. In Juniper, you have a lot of text and you have to figure out what they are saying as opposed to just seeing a picture and understanding what's happening. Cisco documentation is much better than Juniper.
For how long have I used the solution?
I've been using the solution for seven years or somewhere thereabouts.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. You can scale with more equipment, more cards, more interfaces, et cetera. In the case of switches, you've got upwards of six so you can scale the solution for your needs.
I tend to work with medium-sized organizations.
How are customer service and support?
The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For example, I see no difference between Cisco and Juniper.
Which solution did I use previously and why did I switch?
I'm also familiar with Cisco. I prefer Juniper's switches to Cisco. The price is good.
How was the initial setup?
I have to stop the initial configuration, then I have to remove all defaults and start from scratch. In my opinion, it's easier to start with my own configuration rather than going through the initial set up.
What's my experience with pricing, setup cost, and licensing?
The solution is reasonably priced if you compare it to Cisco.
The exact price depends on the model, the software you are going to implement, and the features you want. In the case of Juniper, you can use its recommended vendors, SFPs, et cetera.
What other advice do I have?
At one point, I was a Juniper partner. I just use the solution right now.
I'd advise potential new users to start with Junos. That's the name of the operating system for Juniper stuff. If you are familiar with this, you can do everything. However, if you are not familiar, it could be very, very difficult for you to start with Juniper.
I'd rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager Networks at a financial services firm with 201-500 employees
Easy to use with a strong CLI but needs some advanced technology in the stack
Pros and Cons
- "It's pretty good as compared to other vendors."
- "We are not very pleased with their performance."
What is our primary use case?
We primarily use the solution for the core environment and not in the access environment.
What is most valuable?
It's got a very strong CLI and many good features, like ACLs and all those kinds of things. We can manage with CLI and we have pretty good experience with our security.
It's pretty good as compared to other vendors.
The solution is simple to implement.
It's easy to use.
What needs improvement?
The product is so-so. We are not very pleased with their performance. We are having some issues in managing their stack. We would like to have some advanced technology in stacking. They need to improve their stacking technologies.
We contacted the principal as well, to open a case. We couldn't find the solution. That's why we are looking for replacing these switches with some other brand.
For how long have I used the solution?
We've been using the solution for more than five years.
What do I think about the stability of the solution?
We've had some performance issues and found the solution not so stable.
It's very reliable. It's very stable. However, sometimes we are having issues, like memory leakage.
What do I think about the scalability of the solution?
We have three people, including me, that work on the solution. We're administrators.
It's scalable. However, we had some issues with stacking. That stacking cable is not properly connected with the chassis. We already informed them as well. They said plug in one cable and then your stacking will be completed. There is a bug in the stacking module, so I don't know when they will fix it. That's why we are thinking of replacing it.
How are customer service and support?
Technical support has been very good. We are fine with them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are using different brands, including Fortinet, Cisco, and Juniper. I also have experience with HP and Aruba.
We are currently using Juniper switch EX4600, EX4300 and Fortinet switch 240 and 148, and some Fortinet 80 and FortiGate firewalls.
How was the initial setup?
The initial setup is very simple and very straightforward. Compared to other switches, it is not that difficult.
For Juniper switches, we have only three hours of downtime. In a three-hour downtime, we successfully managed to handle everything. Even managing VLANs, and tagging the VLANs and LAGs. All the things were done in three hours and we had everything configured properly.
It's moderate, not very easy, not very difficult. The terminology is sometimes different. You are following their proprietary standards, EtherChannels, and you can say security channels as well. These are not related to other switching technologies. They have some other proprietary things you need to know about in order to implement it easily.
I'd rate the overall process a three or four out of five in terms of ease of deployment.
We don't have to deal with maintenance. That's done on the vendor side when we have any issue, for example, the code is not working, the SFP is not working or we have issues from their upgrades. If a permission is required, we'd take action accordingly. We need to have a recommendation from the principal if we are going to upgrade the software. When that happens we require some support from the vendor side.
What about the implementation team?
In our environment, we do not need support from any vendor, any principal. If we are stuck somewhere, then we will definitely contact or open a case with the principal. All the things will be managed by our engineers and ourselves.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact pricing. It's based on the dollar and prices are fluctuating all of the time. My understanding is that it is moderately priced for the market.
I'd rate the solution seven out of ten. It's pretty good. It's stable as well, however, with some functionalities and some terminologies, the standard is the same yet the terminology is different. For the EtherChannels, they have some different names. For the tunnel, they have some different names. If people are working with a Cisco-type environment, when they are switching from Cisco to Juniper, they feel pretty the command-line interface is pretty different.
Which other solutions did I evaluate?
We are doing a POC with different vendors to replace this solution. We are looking at Cisco, maybe HP, and maybe another brand.
We are looking for a chassis-based modular switch that can handle ten gigs, one gig, and both the copper and SSP modules. There will be six to ten modules in it.
What other advice do I have?
I'm an end-user.
We're currently using the latest version of the solution. It's around version 20.
We're looking to replace this solution due to performance issues and we are in coordination with other principals, like H3C and other switching manufacturers. We'll soon see what they can offer us.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at ITBiz Solutions
Stable and reliable but pricing could be better
Pros and Cons
- "We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi."
- "There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper."
What is our primary use case?
We are the company integrators, who provide solutions to our customers. I don't have much knowledge in this regard since I started in the middle. I have a lot of experience in Huawei and Juniper. It's because the configuration is an easier process and the transport from Juniper is also easy. They are currently using all these products for various purposes in the network which includes connecting to servers and Wi-Fi points.
What is most valuable?
We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi.
What needs improvement?
There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper.
For how long have I used the solution?
I have been working with Juniper EX Series Ethernet Switches for more than 10 years.
What do I think about the stability of the solution?
Juniper switches are stable and reliable which makes it efficient for day to day operations.
What do I think about the scalability of the solution?
In terms of scalability they are scalable, especially in the context of Ukraine's growing Ethernet provider market. I have observed instances where customers easily scale up their network capacities with Juniper and this has proved to be very beneficial for them.
How are customer service and support?
I have opened a ticket once or twice and I think there are not many changes that I would like to address. They explain the problem and help to get the solution
How would you rate customer service and support?
Positive
What other advice do I have?
I would recommend everyone to use Juniper at the organisations. I would rate it 7 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

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Updated: September 2025
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