Juniper EX Series Ethernet Switches Reviews

We use only Firewalls, Juniper Switches. We don't have SD-WAN solutions.

We use this solution for connecting.

It's user-friendly.

The security is good.

Stability is an area that needs improvement.

They could improve the code, as there are some issues with it.

Marketing could be better.

I have been working with Juniper Ethernet Switches for six years.

We are using the EX series.

It's a stable solution, but there are some limitations.

I don't have any issues with scalability.

The vendor support is good. 

The technical support is good.

The initial setup is straightforward. It's not complex. It's easy.

I don't have any knowledge of pricing, I am in the technical department. 

It's a good product. 

It's user-friendly and has good security also.

I would recommend it to others.

I would rate Juniper Ethernet Switches an eight out of ten.

We use Juniper Ethernet switches to connect to other switches and computers.

We are a public service company providing the backbone network for our country. We have the highest level of concentration. We provide our services to some 45 other big operators because we are a carrier's carrier. Not all of this is on one switch as our network stretches across three countries and five cities. We have 12 data centers and not all of them use Juniper switches. We use Juniper switches in two central data centers, to which we connected 12 customers and 20 backbone instances.

The Juniper Ethernet switch feature I find the most valuable is reliability.

We have been using Juniper Ethernet switches for three years.

Juniper Ethernet switches are stable. 

Juniper Ethernet switches are scalable. 

Juniper's 3rd level support could be much better and faster.

Local partner is perfect, but not almighty, we have to escalate some issues to Juniper.

The initial setup was straightforward. 

Our in-house teams implemented the switches. Implementation takes a couple of hours because these are state of the art switches. We use the carrier-grade switches as we are a public operation and provide backbone connectivity to the whole country. So, deployment is not trivial in our case. It takes some time to meticulously plan and install these switches.

We use this solution for the firewall and switching.

I like the simplicity of it.

The upgrade procedures could be better. 

The upgrading of the system should be simplified and made faster.

In the next release, I would like to see them maintain the stability.

We have been using Juniper Ethernet Switches for seven years.

We are using the latest version.

It is absolutely stable.

It's a scalable solution. We have approximately 200 users in our organization.

We plan to continue using Juniper Ethernet Switches.

I have not contacted technical support directly. We always go through the supplier.

We have only used Juniper.

The initial setup is straightforward.

The installation takes an hour per switch.

It takes a team of three admins to maintain this solution.

We did not use an integrator or vendor. I completed the implementation myself.

We only pay for support.

It's not expensive.

I would totally recommend Juniper Ethernet Switches to others who are interested in using them.

I would rate Juniper Ethernet Switches a ten out of ten.

We are solution providers. We offer many solutions to customers and the Juniper Ethernet Switches are part of our offering.

For switching, it's stable compared to others. 

The switching capacity is very high, and the virtual Chassis feature for stacking is good in general, with high bandwidth for the link, which is also good.

Recently, they are offering cloud-ready switches for the same series. When you have decided to go for the cloud, there are switches that are ready for that.

The management platforms for the network need improvement.

The pricing for support needs to be reduced, and the lead time for the switches should be lower.

They may already be working on this but I would like to see improvements with visibility, analysis of the traffic, and similar features. When you compare with other manufacturers, they have to work in these areas more.

I have been using these switches since 2014, it's been for six years.

We offer the latest technology but sometimes from three to five years, and we are offering refreshment, and whatever has been announced by the industry.

These switches are stable.

It is easy to scale. They have a stacking feature so you can scale up, for certain series, up to 12 switches per rack. Also, in terms of distribution or core switches, they have modular devices so they can add cards and modules to scale up.

I have not contacted technical support directly. We have a different team who handle the technical requirements.

Because we are solution providers, we use many different versions.

The initial setup is somewhat straightforward.

The time it takes for deployment depends on the site by the situation, the customer requirements, and the size of the network. Normally, it doesn't take very long.

When you compare with others, it's almost the same thing.

The pricing for the support is very high.

I would recommend these switches, but what I would also highly recommend along with this new trend or new experience is to at least get training for Juniper configuration, at least the basics.

Training will help you be more familiar with it. You will at least have the basics in case of maintenance or troubleshooting.

Juniper has good documentation for its ethernet switches.

I would rate Juniper switches a seven out of ten.

It is easy to configure, and there are three routing switches.

Its distribution channel and the ease of availability should be improved.

I have been using this solution for the last five years.

It is very stable.

It is scalable.

They are very helpful.

The initial setup was straightforward. The deployment duration varies because many other softwares come into play. For deploying one switch, it would take maybe 30 minutes.

I would highly recommend this solution because people are used to the common model. They don't need to try other available models.

I would rate Juniper Ethernet Switches a seven out of ten.

The primary use case of this solution is for routing.

It's easy to use.

The interface could be better. It needs improvement.

We do everything in configuration files and it is not simple. It is quite complicated when you configure some rules for the firewall because it has several firewall levels.

In some switches, at times we have some issues, but it's on the infrastructure part and it's not the latest hardware.

In the future, I would like to see more standardized software. For example, some of the switches use some features that should be implemented in Juniper.

The software should be more stable.

I have been using these switches for more than four years.

We are not using the latest version.

We use Juniper MX960 and the QFX5100 for the core switch.

It's a stable product.

It's a scalable product.

We have millions of clients who are using this solution daily.

In our organization, we have 20 people who are using it.

We have not contacted technical support.

There is a lot of documentation that you can read whenever required.

Previously, we used Cisco. We switched because we run 100 switches and started to use the IPv6 and we were told that we had to pay $100,000 for the IPv6 license.

In Juniper, you will not have this issue because many of the licenses and a lot of software are already included in the basic version.

The installation was simple.

The configuration of the hardware took a few weeks because it was the first time we deployed it.

We have a team of two technical members to maintain this product.

We completed the installation ourselves.

I would recommend this product to anyone who is interested in using it.

We plan to continue using these switches in the future. It still works and it's quite stable.

I would rate Juniper Ethernet Switches a nine out of ten.

We are service providers and we are vendor agnostic. We try to find a solution that best fits the customer's needs and this is one of the products that we implement for them.

The most valuable feature of this solution is the Junos operating system. It's an open-source operating system that lets you use the programming languages with it, to tailor it. You can develop automation scripts with JSON or other different programming languages.

Most of the switches are SDN ready, they are 5G ready, and they are going to incorporate wireless into their switches.

It's a flexible platform.

In terms of speed, being the total processing speed and total bandwidth per box, they usually outpace most competitors.

Juniper Ethernet Switches meet the needs of just about every customer.

There are no weaknesses that I know of with Juniper.

When it comes to Juniper and other vendors such as Cisco, it comes down to pricing. Customers want value for the least amount of money.

Some areas of technical support could be better.

With this current company I have been using Juniper Ethernet Switches for two years but for me, I have worked with them off and on for 20 years.

This solution is stable, it's rock solid.

Juniper Ethernet Switches are scalable. If you want to scale, you can go from a small enterprise switch up to service provider-type switches, and the configurations are going to be the same.

Technical support is good. None of them are great, but I think they are pretty good. It depends on who you get, from level 1 and up.

From sales technical support, they are excellent. From technical support out in the field, they might be average. Experiences may vary.

Some can be technically smart, but they haven't had the experience of actually troubleshooting and going through scenarios.

I am mainly in sales support. If I have to go in and do some configuration, it's pretty straightforward.

It's not complex, but it is generally other SEs who configure the switches and routers.

You can have Junos as your operating system but if you wanted to write a script to automatically update all of the versions of your software, you can do that automatically.

If you wanted to gather information, you can write a script using JSON, or Python. This is already available on the Junos operating system.

Cisco is the most popular, but if you have seasoned or experienced people like DevOps that write code and they are engineers, then Juniper would be the better choice because they have the flexibility to do that. Cisco is starting to catch up now, where you can automate Cisco's switches using the same methods. To this point, Junos has been way ahead of Cisco in that aspect.

Because of our relationship, customers can better pricing with us. Cisco tends to be a little higher.

Before getting started you have to know your network, know the current state of your network, and know what are the pain points of your network are. Do you see bottlenecks in your network? Is your equipment responsive? Is your data backing up, because you don't have enough bandwidth? There are many factors to consider and it depends on the network and where the switches are going.

I would rate this solution a nine out of ten.

We use Juniper Ethernet switches for managing resources in our network.

The most valuable feature is the Spanning Tree Protocol (STP).

The configuration could be made simpler.

I have been using Juniper Ethernet switches for three years.

This is a stable solution and we use it on a daily basis.

There are five people in my team who use the Juniper switches.

We have not been in direct contact with technical support from Juniper because we deal with a vendor in Indonesia. If we have problems that they are unable to solve then the request will be forwarded to the Juniper Technical Center.

I also have experience with Cisco Ethernet switches. I find that Cisco is simpler to work with but Juniper has a steadier configuration. We have more Juniper switches in the company.

The initial setup is simple, although there is some difference between different versions. The configuration is similar to Linux, so it was simple for me because I have Linux skills. The deployment will take between one and two hours.

We currently have an EX 2200 but we want to upgrade to an EX 4300.

Overall, this is a good product and I recommend it. It has been working fine, for us.

I would rate this solution a nine out of ten.

We use the layer three switches. We use it for routing, separating the VLANs, and for inter-VLAN routing. Also, we use the product's firewall filters.  

It gives us another, better option for clients in switching technology.  

In general, and when I am talking about the Juniper SRX switches that have the Junos operating systems, I find that the admin features are very flexible. For example, the rollbacks or commit confirmed work very well. Fifty configurations can be saved and restored easily. These things are very good for us because it helps us to troubleshoot or to maintain the system. When we have remote access to a device, we can be sure that a process does not get disconnected.  

When you want to change a lot of parameters in a configuration, you make your changes and then you can initiate a commit and all the changes will be saved and will be enforced when the device is activated. These features are available in the Juniper switches with the Junos OS. They are very wonderful and powerful capabilities that are unique to the Juniper switching solution. For example, Cisco or FortiGate do not have similar features or they are not very good with these capabilities.  

To make the product better, I think that the company needs to do more testing before releasing versions of the operating system. In many versions, there are bugs in the Junos OS. For example, with some versions of the Junos OS, a specific function or some functions do not work correctly and you have to then change to another version to get the functionality back or make the product stable. Some versions of the Junos OS can create problems in integrations with Citrix and of course in other platforms because the OS has some bugs that cause instability. When you are using or when you find a stable OS, everything works okay. But I have had many experiences with some versions of Junos OS that have bugs and I am forced to migrate to another version of the OS either as an upgrade or even a downgrade. It will work in the end, but it should not be necessary to discover if an OS version is good or not.  

Something that I might like to see added to Juniper switches is the opportunity to use some NAT (Network Address Translation) features with it. I am not sure if it is possible or not. But having some NAT features would be nice and offer some other kinds of flexibility.  

We have been using Juniper Ethernet Switches for a little less than two years.  

I think for the most part it is a really a very stable product. When I use a stable Junos OS the stability is okay. Some of the OS versions are not so good because they have some bugs, and this can cause some issues with stability. But these are only temporary issues that are resolved by choosing which OS version to use and which to avoid. We have some devices on Juniper that have been running for more than one or even two years without any downtime. We have not had stability issues and we have not had to restart. It really demonstrates stability when you have examples where we have uptime of more than two years without any problems.  

I think Juniper is scalable in some ways. Really as far as this capability, I would say it is good, but that scalability is in the middle in the category of switches.  

The number of users who are using this solution is harder to estimate for our clients than it is within our own company. If we are talking about Juniper Ethernet, one client project that we have has between 200 or 250 people. Nearly 40% of the users are going to be systems engineers.  

There are a variety of user and organizational types. Some of the users are office workers and some of them are engineers. Some of them work in financial jobs and some of them are more on the business end. There are a variety of people using the products.  

I have not personally really had a reason to contact Juniper's technical support directly. There has been no need because most of the time — it is really 95% of the time — I can say our problems are easily solved by the knowledgebases or forums or by just changing the Junos OS.  

In our company, someone had to contact support because we had some problems with some of the licenses. In that case, we did get support to help us to fix the problem. It was not really a problem with the product, it was about the license only. I do not know about the technical support services directly but I do know the issue was resolved.  

In our location, there are not so many companies using Juniper Switches. The use of this brand is somewhat limited here because Juniper is not so popular and is unfortunately not as well-known as other product brands. Cisco switches are much more popular and I have used Cisco switches a lot — more than any other brand — for our clients. I also have experience with Tricom Switches and also with Extreme Networks switches and some experience with Fortinet solutions. We could use any of these depending on the client and the situation. As far as switching from one product to another, that is not exactly what we do. Because we are a reseller we have to have various solutions available, so we keep them all as opportunities for our clients as long as we have tested them and they are good solutions.  

When it came to Juniper, while we had other options, we were really interested in checking out the product and examining how the Juniper switches worked in comparison to the other more popular brands. Because our tests and experience with the product confirmed that it was a good option, we have tried to convince our customers to buy the Juniper solution because it is a good solution and works well even if it was not so popular. We somehow have convinced a few clients to agree to buy the Juniper Switches to this point. But even though we are promoting Juniper, most of the time our clients are gravitating to what they are familiar with and that means purchasing Cisco because they think that the Cisco solution is better just because of the name.  

Another reason that the clients would think the Cisco products were better for them is not only because they do not know the Juniper brand name. One of the other main reasons is that a technical people who have experience in working with Juniper devices are much more scarce than technical people who know how to configure Cisco switches. The product and the name might not be the problem but finding technicians who could work with the solution is the problem instead.  

The initial setup is not complex. It is usually easy. It depends. If you understand the concepts of working with the product — if you already have some experience with it — it is easy to work with it. But if you do not have the experience and do not get the concept, it might seem to be unfriendly. If you can work with it a little and get the concept of how it works and how you should configure it, then it becomes a really friendly format.  

I think it took about one week to configure and deploy the switches. Of course, sometimes we were not working just on that for a whole day, so the number of hours working just on that deployment is something I can not say exactly. But in about one week the deployment was complete. It could have been done faster if it were the only thing that we were concentrating on.  

Most of the time, I do the deployments by myself. But when I have some problems, we have a team that can help out. I might ask them, or I might use the knowledgebases on the internet or search on Google to find solutions. Most of the time there are good, long articles on Juniper's site or in one of the forums that can help me to resolve any issues. There is a lot of knowledge that is readily available. Juniper takes care to publish many good articles. 95% of the time, it is not really hard to solve a problem. If I just go and do a little searching, I can find the information I need to resolve any problem.  

The exact licensing is not something I know about, but I do know that Juniper is a less expensive solution when compared to the competition.  

Because of some limitations as in regulations or client business requirements, we can not always work with cloud solutions or solutions that run on VMs. There are some solutions I might like to consider, but for the most part, our market will not accept certain solutions. Often we have to work with on-premises hardware and that makes a difference in availability.  

We are continuing to evaluate other solutions in order to be able to meet our clients' needs. The regulations and perception of products may change over time. We use Juniper in our company because we think it is the better solution and we do not have restrictions.  

My advice to people who are considering using Juniper switches is to try them out because the Juniper brand is very good. I myself really like the Juniper devices because, in comparison to other products in this category, they are a very good value and are worth much more than the cost. These switches are much more stable and you have better performance than the other guys, so long as you are aware of the potential issues with the OS. I think I can say this in one sentence: you can have better performance at a lower price if you choose Juniper.  

The biggest lesson I have learned from using Juniper Ethernet switches — besides the fact that the most popular name is not always the best product or the best solution — is that using the commit confirmed feature instead of just committing is very valuable. It can help you to be sure your commit is successful. If it is not for whatever reason, the product deals with the issue. After a certain amount of time, the product can roll back automatically if something did not commit successfully. Not all products have anything like this feature.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Juniper Ethernet Switches as a nine overall. It is a nine and not a ten because there should always be room for product improvement.  

I'm a manager and we're a user and customer of Juniper. The primary use case is for our network connectivity, for our wireless access. We use it as a POP port and through the radio-network connectivity, it's used for all purposes, like wireless data and e-mails, whatever it is. We use it for video conferencing, basic network switching, really for all purposes. We have about 100 staff using the solution and at any one time, there are around 700 to 800 network divisors connected to the network.

We like Juniper switches because it has some features that allow us to go back to previous configurations. For example, if we change the configuration and there are problems, it's very easy for us to go back to previous working configurations. The company's technical support is also a valuable aspect. 

We don't have any issues with the product and as long as they continue giving good service it's fine for us. The price is competitive, and we use our online interface only and don't go through a GUI.

We don't have any pain points. 

I've been using the solution for six years.  

It's a very stable product. 

It's scalable.

I'm very satisfied with the technical support. 

We previously used Norton but switched a while ago. 

The initial setup of switches is not that simple, but my team is made up of technical people so we understood it very fast.

We implemented it with an in-house team. We have a very big network, there were roughly around 80, 85 switches and firewall and core switches. In total, implementation took somewhere between six to eight weeks.

My advice is regarding switches. If someone is deploying switches in a critical environment, they should go for Juniper switches.

I would rate this product a nine out of 10.