The solution is easy to use and has good integration.
Team Leader Solution Specialists at a tech services company with 1,001-5,000 employees
Integrates well, easy to use, helpful support
Pros and Cons
- "The solution is easy to use and has good integration."
- "I would recommend Juniper Ethernet Switches to others who want a well-integrated, stable, and easy-to-use solution."
- "In an upcoming release, Juniper Ethernet Switches could improve by having more microservices."
- "In an upcoming release, Juniper Ethernet Switches could improve by having more microservices."
What is most valuable?
What needs improvement?
In an upcoming release, Juniper Ethernet Switches could improve by having more microservices.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
Buyer's Guide
Juniper EX Series Ethernet Switches
April 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The scalability depends on the environment. For example, if the customer is in a healthcare environment then it is more scalable than other solutions.
We have approximately 30 large customers using this solution.
How are customer service and support?
The technical support is very good. We can talk and have the support of the engineers who are developing the software and features.
Which solution did I use previously and why did I switch?
We use many other switches, such as Aruba, Hewlett Packard, and Extreme Networks.
How was the initial setup?
The installation is easy if you have certified engineers. You have to have some basic knowledge about the CLI of Juniper to do the installation.
What about the implementation team?
The size of the team needed for the installation depends on the environment. However, we have approximately 10 certified engineers, which can do both, the installations and support of the solution. Additionally, we have architects, junior and senior consultants, and depending on the job we have to do, we can supply different types of engineers.
What's my experience with pricing, setup cost, and licensing?
We have a partnership with Juniper and the price of the solution can be negotiated at a local or a corporate level with Juniper to meet our customer's needs.
There is a subscription payment model or you can purchase licenses on a one, two, and five-year basis. If you want decent support, the solution is not expensive.
What other advice do I have?
I would recommend Juniper Ethernet Switches to others who want a well-integrated, stable, and easy-to-use solution.
I rate Juniper Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Systems Engineer at Caribbean Development Company
Well-priced with good security options, but the monitoring capability could definitely be improved
Pros and Cons
- "The most valuable feature is switching on our network."
- "The stability is very good."
- "Wireless and monitoring definitely could be improved."
- "Wireless and monitoring definitely could be improved."
What is our primary use case?
We are using this solution as the current network infrastructure in the company.
What is most valuable?
The most valuable feature is switching on our network.
What needs improvement?
Wireless and monitoring definitely could be improved.
I would like to see better monitoring in the next release.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for five years.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
The scalability is okay, it could be better. The configuration could be easier, and more simple.
We have approximately 500 users. All of the departments are on a campus-style network with shared buildings and one compound. All of them are interconnected with fiber and have users in multiple buildings. There are approximately 12 buildings.
How are customer service and technical support?
When we are trying to troubleshoot, we will find the support-type documentation.
We haven't had any issues where we couldn't find the documentation.
Which solution did I use previously and why did I switch?
Previously, we were using another solution that was not able to provide a certain aspect in terms of LAN security. That is the reason why we switched to Juniper.
We had another contender, Meraki, which is another Cisco product. In terms of management, monitoring seems better than Juniper.
How was the initial setup?
The initial setup was complex.
What's my experience with pricing, setup cost, and licensing?
It's was $100,000 per year.
There are no additional costs other than the licensing fee.
Which other solutions did I evaluate?
We were evaluating Cisco, HPE, and Juniper. The cost was a big factor in our decision to go with Juniper.
What other advice do I have?
We will be doing an upgrade internally, so we are a bit undecided on whether or not we will continue using this product, or a new solution altogether.
We are evaluating the price and system functionality.
It's not for the average user, you have to be more technical in order to use it. There are other solutions that are better, with a GUI and easier to use.
If you are comfortable with a pure command line or if you are looking for something simpler where the entire thing could look up the monitoring, support, and cost, I think there are other brands with more features.
I would rate Juniper Ethernet Switches a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Juniper EX Series Ethernet Switches
April 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.
CEO at Enterprise Design Group
An impeccable solution that services any size business and competes with the biggest brand names
Pros and Cons
- "One of the nicest things about Juniper switches is they work well with other vendor products. When you have to go into a situation where other vendor switches are present, you can make it work."
- "You willuse almost every feature on every switch to some degree because the utility is valuable."
- "There is no end to the ability to scale Juniper."
- "This solution is impeccable."
- "The security features for the product should be more unified for the product regardless of the product model."
- "We need to start seeing some kind of AI to assist with some of what we really want to accomplish from a policy standpoint to achieve better efficiency."
- "There are security features related to Mac addresses that are present in high-end switches that lack some of the same flexibility in the lower-end switches."
What is our primary use case?
A lot of our deployments are hybrid cloud that we do for clients. We are personally using an on-premises installation.
Our clients' use cases for Juniper Ethernet Switches are pretty broad as far as the industries covered. There are clients that are urgent care facilities, physician's offices, legal offices, restaurants — it really runs across the boards as far as industries. The USDA has a number of Juniper switches that we put in for them.
What is most valuable?
When you are doing switching for anybody — it could be Motorola or Sprint or a restaurant that is relatively small and has 45 employees — it does not matter. They all have the same PCI (Payment Card Industry) compliance needs. If they are in the medical industry in urgent care — like Duke Medical System or just a freestanding office — they all still have the same HIPAA (Health Insurance Portability and Accountability Act) compliance. When we are configuring switches, we are not only looking at port density in terms of the number of devices that are hooking to it. We are also looking at the VLAN (Virtual Local Area Network) configurations and a number of other things. Whether you are dealing with multilink, VLANs, being able to specifically control certain ports, control certain applications, or whatever, you are using almost every feature to some degree on every switch because the utility is valuable.
One of the nicest things about Juniper switches is they work well with other vendor products. When you have to go into a situation where other vendor switches are present, you can make it work.
What needs improvement?
Whether you are a Fortune 500 company or a small operation, you might have the same requirements for security features. There are security features related to Mac addresses that are present and high-end switches that lack some of the same flexibility in the lower-end switches. We may be talking about the difference between an EX2300 and an EX5500 model switch. It is the same manufacturer. It would be nice to have more of that security relevance in every level switch, regardless of the price tag or the model. It is just like the fact that you have the VLAN capability on all of them. I think the security features should generally be more available instead of scaled up and down with the product.
Going into the future, you will probably see more fully meshed networks that have multiple internet-facing routes. These should go in an SD-WAN on a fiber-based VLAN. You may have coax services like Spectrum or Cox Cable providing internet avenues. Or you may also have a 4G or 5G modem doing the same thing in providing additional connection avenues. In the end, I think that the switching on that type of architecture and the routing needs to get a little more intuitive.
Obviously, you can take care of the situation with routing tables and other methods. I think we are going to need to start seeing some kind of AI to assist with some of what we really want to accomplish from a policy standpoint to achieve better efficiency.
For how long have I used the solution?
I have been using Juniper switches for probably a little over 15 years.
What do I think about the stability of the solution?
I love the stability of Juniper. I look for stability in this type of product. When I have to put my hands on something repeatedly because of problems — endemic or quasi failures, where the OS just kind of locks up and stops performing — I call them insanity failures. I rarely see that in Juniper or WatchGuard or any of those guys. I like that and that is why I lean toward using those products.
What do I think about the scalability of the solution?
Is there an end to the ability to scale Juniper? If there is, I have never seen it and I would know because I do data center design. Before I did what I am doing now, I was a director of new technology for Sprint PCS. We equipped to handle a lot of routing and I do not know if there is a scalability issue in the end.
Our clients are a mix of industries that are small, medium, or large businesses. This product can service all of them. The scalability is really very good.
How are customer service and technical support?
You always end up using technical support here and there for something. I would give them a pretty high rating. Some of that technical support I reached out for has been in design implementation. I think once we did have a DOA (Dead On Arrival) switch. But things like that are rare and Juniper is very responsive. They are always pretty responsive. Overall it is a good company.
I would give the technical support a nine. I do not know if there is any company that I know of whose technical support would rate as a ten-of-ten. I am saying they are a nine, but there really is nothing lacking compared to the competition.
How was the initial setup?
The installation of Juniper switches is pretty much straightforward.
What's my experience with pricing, setup cost, and licensing?
Juniper is less expensive than competing products and as much as 33% less than Cisco.
What other advice do I have?
Whether you are on the lower end of the business scale with a smaller portfolio, or whether you are a Fortune 500 or 1000 company, you can not go wrong with Juniper's back-end products. It is a cost-effective solution in comparison to the competition. I do not like to have to touch switches or routers or anything of that nature unless I am doing a new configuration or a firmware upgrade. The Juniper product helps me with that by having impeccable reliability.
Saying that this solution is impeccable could be the entirety of my review.
I have been a network architect for a long time. At one time in my career, I thought Nortel and Juniper were on par. They were the two best-engineered equipment supplier manufacturers out there from both a cost and performance standpoint. I had never been a big Cisco fan. The number one reason behind that is the per-port cost for Cisco is 30% higher than everybody else. Number two, they have too many proprietary protocols that are not friendly with what other technicians know. That is particularly true on their routers. I found that in practice, we had to reboot the Cisco products in enterprise and Fortune 500 company levels too many times. When you had 400 and 500 sites out there and you had to rebuild the routing tables, you were screwed. We did not ever have that same problem with Nortel or Juniper.
So I got a bad taste in my mouth from Cisco many years ago. I spend a lot of time in cybersecurity and I find the Cisco IOS is one of the most vulnerable and most often patched by comparison to other high-end vendors, like Juniper. I have very few problems with Juniper products and they are easy to configure. They do a good job and they just continue doing it for a long time.
On a scale from one to ten (where one is the worst and ten is the best), I would rate this product as a ten overall for where they are in technology, their solid engineering, and the product. That includes the software and the hardware.
Even the lack of a few features is not a point to knock them down to a nine because we are on a road where we are taking a trip. I do not care what the literature says, SD-WAN is still new. We are still pushing the envelope on how we want to use it and how we want to design our systems to work with it. I can not mark Juniper down for being on the cutting edge of innovation.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It Infrastructure Manager at Erada Micro Finance
Useful for large technical projects but improvement is needed in the fabric
Pros and Cons
- "The solution is scalable. It supports my five-year expansion plan. I could expand without a problem."
- "The tool should improve its fabric."
What needs improvement?
The tool should improve its fabric.
For how long have I used the solution?
I have been working with the product for four years.
What do I think about the stability of the solution?
The tool's stability and performance are better than those of Cisco.
What do I think about the scalability of the solution?
The solution is scalable. It supports my five-year expansion plan. I could expand without a problem.
How are customer service and support?
I communicated with the product's support team directly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The main difference between Cisco and Juniper EX Series Ethernet Switches is their configuration commands. Juniper EX Series Ethernet Switches's commands are more realistic and offer a rollback option for committed commands. I prefer Juniper EX Series Ethernet Switches.
How was the initial setup?
The solution's deployment is easy.
What was our ROI?
The product is worth its money.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is cheaper than that of Cisco.
What other advice do I have?
I built the full project for one of our biggest logistics companies in Cairo. I think there were about 28 switches for the warehouses. I recommend the product for large technical projects. I rate it seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Hypernet Indonesia
An affordable and easy-to-setup product
Pros and Cons
- "The product is flexible and easy to set up."
- "The durability of the devices could be better."
What needs improvement?
The durability of the devices could be better. Some ports have broken because the data center efficiently cannot cool the system.
For how long have I used the solution?
We have been using Juniper EX Series Ethernet Switches for two years.
What do I think about the stability of the solution?
We never encounter any critical issues related to the product’s stability.
What do I think about the scalability of the solution?
We have 500 Juniper EX Series Ethernet Switches users in our projects. I rate its scalability an eight out of ten. It could be improved.
Which solution did I use previously and why did I switch?
We switched to Juniper EX Series Ethernet Switches for pricing.
How was the initial setup?
The product is flexible and easy to set up. We required three executives, including an L1 engineer, an L2 engineer, and a project manager, for the deployment.
What's my experience with pricing, setup cost, and licensing?
It is an inexpensive product.
Which other solutions did I evaluate?
We are evaluating Cisco and Aruba products.
What other advice do I have?
The product has good performance. Its AI features help us with configurations.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior network engineer at GoTech
Has flexible functionalities and good stability
Pros and Cons
- "It is a scalable solution."
- "They should integrate VPN functionality with the solution."
What is our primary use case?
We use the solution to access insights for network activities.
What is most valuable?
The solution provides advanced switching features like voice VLAN and QoS. It has flexible functionalities compared to other vendors. Also, it delivers a good performance.
What needs improvement?
They should provide net features similar to Cisco switches. Also, they should integrate VPN functionality with the solution.
For how long have I used the solution?
We have been the solution for more than five years.
What do I think about the stability of the solution?
The solution is relatively stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The solution's technical support team is responsive.
How was the initial setup?
The solution's initial setup is straightforward. The deployment process for a new switch includes connecting and configuring it to the management port and other VLANs. Also, it depends on the specific requirements, including integrating VLAN for users, IPs, servers, authentication, etc. When the configuration is simple, it takes 30 minutes to complete. But when it involves configuring advanced features like QoS switches, it consumes more time. Also, the duration depends on the team of executives as well. If they have prior experience working with Juniper, it takes less time.
What's my experience with pricing, setup cost, and licensing?
We don't need to pay for the solution's features. We pay for its support service.
Which other solutions did I evaluate?
We use Cisco at one of the locations. Juniper is stable comparatively. It has the best hardware built quality.
What other advice do I have?
The solution is easy to use. I recommend it to others and rate it as a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Network Team Lead at Atlas Security
Robust, simple initial setup, but support could improve
Pros and Cons
- "The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI."
- "Juniper EX Series could improve the process and ease of updating the software. It is a difficult process."
What is our primary use case?
Our office utilizes Juniper EX Series as part of its infrastructure to provide LAN access for connecting various devices such as PCs, servers, workstations, access points, printers, access doors, and wireless access points.
What is most valuable?
The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI.
What needs improvement?
Juniper EX Series could improve the process and ease of updating the software. It is a difficult process.
For how long have I used the solution?
I have been using Juniper EX Series for approximately five years.
What do I think about the stability of the solution?
The solution is highly robust and stable. It has been in operation for years.
What do I think about the scalability of the solution?
We have approximately 500 users using the solution.
Juniper EX Series is scalable.
How are customer service and support?
I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public community support is limited, it is not similar to the community support Cisco has.
I rate the support from the Juniper EX Series a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The Juniper EX Series's initial setup is easy and takes a few hours to complete.
What's my experience with pricing, setup cost, and licensing?
The price of the Juniper EX Series is reasonable. Cisco is a lot more expensive.
What other advice do I have?
If you are not implementing ACI or a similarly complex deployment, it may not be necessary to use this solution for LAN access. Similarly, if you require frequent upgrades, it may be more appropriate to consider alternatives such as Juniper solutions
This is an excellent solution to consider due to its stability, scalability, and user-friendly interfaces, with even more features than a Cisco solution. It is highly reliable and does not require significant troubleshooting efforts.
I rate the Juniper EX Series a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Budget option but lacking compared to competitors
Pros and Cons
- "Juniper Ethernet Switches' most valuable feature is the Juniper-Mist cloud, which facilitates management of the switches and access points."
- "Juniper Ethernet Switches' tech support is hard to reach and slow."
What is most valuable?
Juniper Ethernet Switches' most valuable feature is the Juniper-Mist cloud, which facilitates management of the switches and access points.
For how long have I used the solution?
I've been using Juniper Ethernet Switches for a year.
What do I think about the stability of the solution?
I would rate Juniper Ethernet Switches' stability eight out of ten.
What do I think about the scalability of the solution?
Juniper Ethernet Switches are designed to be scalable and flexible.
How are customer service and support?
Juniper Ethernet Switches' tech support is hard to reach and slow.
How was the initial setup?
The initial setup is quite straightforward. You can configure and manage the process locally, which means you can access the CLA if you know the commands or use the GUI. Basic deployment takes around twenty minutes, while local configuration takes thirty minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
Juniper Ethernet Switches are cheaper than Cisco or HP. Licensing is available on a yearly basis, and there are extra costs for support.
What other advice do I have?
I would only recommend Juniper Ethernet Switches for those customers who don't have the budget for Cisco or HP. I would give Juniper Ethernet Switches a rating of seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: April 2026
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