I use the solution in my company for our customers in the retail and financial companies. We are using the switches in data center operations for our customer environment. We are using Juniper for back-end switches.
Technology Consultant at a tech services company with 51-200 employees
Offers features useful in areas like redundancy and backup
Pros and Cons
- "Compared to Cisco, Juniper offers better stability and low prices."
- "Improvements can be made in the web user interface and web management."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is in the area of MC-LAG, especially for redundancy and backup.
What needs improvement?
Improvements can be made in the web user interface and web management. The management interface is based on Java, and it is a problematic application. I always use CLI due to black screen issues, but sometimes, I need more than user-friendly operations for customers. If the management interface improves, it would be good.
For how long have I used the solution?
I have been using Juniper EX Series Ethernet Switches for three years. My company has a partnership with Juniper.
Buyer's Guide
Juniper EX Series Ethernet Switches
January 2026
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What do I think about the stability of the solution?
It offers a very stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.
My customers are medium and enterprise businesses.
How are customer service and support?
Only once in three years have I used the solution's technical support, and it was good. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Compared to Cisco, Juniper offers better stability and low prices.
How was the initial setup?
The product's initial setup phase is not too easy compared to different vendors. We are always using Cisco's interface, but Juniper's syntax is different and sometimes it is difficult. If you are working on Juniper, the setup may seem easier.
If ten means very easy, I rate the setup phase a six or seven out of ten.
The time needed to deploy the solution depends on the project, and it may range between an hour to two.
The solution can be deployed on an on-premises model.
What was our ROI?
Time is very important for our customers. The switches are not purchased by our users. We operate a data center, and the owner of our old environment is Kindle. I work in the data centers. Directly, our customers do not buy any environment or infrastructure because all the infrastructure owners are Kindle. We offer services to customers, and sometimes we discuss with them which solution is best for them.
Juniper is not problematic and is stable. With the tool, one doesn't need to spend too much time on issues or corruption because the tool is not problematic. I spend time if I make any configuration changes. In other words, I don't spend too much time on issues or bugs.
What's my experience with pricing, setup cost, and licensing?
I don't know much about pricing because I am from the technical side. I think the tool's prices are competitive with the vendors.
What other advice do I have?
I recommend users keep using the tool. If people have experience with the tool, it's enough, but if they don't, I think they should work with people who have experience with Juniper.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Cyber Security Analyst at a tech consulting company with 501-1,000 employees
Though reliability and performance are good, support services need improvement
Pros and Cons
- "The setup phase was straightforward."
- "Juniper should improve the support services provided to users, as it is one of its areas with certain shortcomings."
What is our primary use case?
I provide Juniper EX Series Ethernet Switches to financial organizations like banks, and I know that the solution is, to date, used in a bank where I have provided it for four years. I haven't got any issues from the bank's side. I think it is a very good product.
From the purpose of the tool as a switch, the features provided by the solution are almost the same. In terms of data handling purposes, I feel Juniper EX Series Ethernet Switches are more capable of handling big data compared to the other products in the market. Juniper EX Series Ethernet Switches can handle big data switches.
What needs improvement?
Juniper should improve the support services provided to users, as it is one of its areas with certain shortcomings. Juniper also needs to improve its technologies, especially in the parts revolving around switches.
For how long have I used the solution?
I have experience providing Juniper EX Series Ethernet Switches to my company's clients. I don't have hands-on experience with the tool.
What do I think about the scalability of the solution?
The scalability part of the product is not very complex.
How was the initial setup?
The product's initial setup phase is not complex. The setup phase was straightforward.
I only have experience with two clients who have used the product, but I have not directly deployed it for them.
During the product's deployment, the console needs to be connected to the laptops. The users also need to enter some CLI commands on the laptop for the switches from Juniper.
Though I am unsure, I feel the solution can be deployed in five to ten minutes.
Basically, if it is a large deployment involving lots of processes, the number of people required to deploy and maintain the tool will depend on the project and the number of switches. If you consider deploying a single switch, only one person is required to set it up. If you consider 500 switches, you must assign engineers to manage the switches and locations.
What's my experience with pricing, setup cost, and licensing?
The licensing part of the product is not very good. There is a need to make a payment towards the perpetual licensing model offered by the product and also towards the subscription-based model for hardware replacement. Compared to Cisco's pricing model, Juniper's price is low.
What other advice do I have?
The product's reliability and performance are good areas.
My company's customers face some configuration-related issues with the product. I didn't frequently ask my customers if Juniper was better than Cisco or other tools. I have to check the aforementioned details with my customers. I need to check the aforementioned details with my customers. The last two customers of my company who have been using the product have not complained about it.
Based on my knowledge, Juniper EX Series Ethernet Switches is a good product. I recommend Cisco to those who can afford it. I would also recommend Juniper EX Series Ethernet Switches to others since it is a good product.
I rate the tool a seven to eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Juniper EX Series Ethernet Switches
January 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
Wireless Network Design Engineer at a comms service provider with 1,001-5,000 employees
Reliable, easy to set up, and allows us to be less reliant on other brands
Pros and Cons
- "We have found the product to be scalable."
- "The price could be a bit lower."
What is our primary use case?
These are standalone devices. We use them as switches. We use them in the access layer as well as in the aggregation layer. We use them to provide internet services to the end-user.
What is most valuable?
While it's not necessarily better, we do need to reduce our reliance on Chinese-manufactured solutions to no more than 20%. Therefore, we need a vendor that does not have equipment made in China.
The setup process is simple.
It's stable.
We have found the product to be scalable.
What needs improvement?
We needed to change what we use now so that the upper layer, the business layer, was moved to Juniper. We haven't really dealt with any issues.
The price could be a bit lower.
We'd like to see some form of support for Internet of Things, or IoT devices.
For how long have I used the solution?
I've been using the solution for six months now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We can scale and expand the solution.
We have more than 500 users on the solution currently.
How are customer service and support?
I have colleagues that directly deal with customer support. I haven't dealt with them directly. However, it is my understanding that they are helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Chinese-manufactured equipment. We're working to be less reliant on it. We've used, for example, Huawei. We've also used Cisco.
Huawei has better support. The response time is better. The price is also better, and there is not a complex licensing procedure for Huawei. You can buy two licenses, for example, and they can serve all your needs.
How was the initial setup?
Although the initial setup is pretty straightforward, it is a bit different than, for example, Cisco and Huawei. It takes some time to get familiar with the process.
We have a partner that handles the maintenance for us.
What's my experience with pricing, setup cost, and licensing?
We'd like the pricing to come down a bit.
What other advice do I have?
We're a partner and end-user.
I'd rate the solution eight out of ten. We are happy with its capabilities overall, and it has allowed us to rely less on Chinese-manufactured technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
DevOps and System Engineer at a tech services company with 10,001+ employees
A decent switch that is reliable and capable of expanding
Pros and Cons
- "It is stable."
- "All Juniper documentation is terrible."
What is our primary use case?
I use it for my customers.
What is most valuable?
The solution works well overall.
It's a switch. Everything which I'm expecting from the switch is on the Juniper EX series.
It is stable.
You can scale the product.
What needs improvement?
All Juniper products that you use in internet service provider equipment. They start from flash, et cetera. If you don't stop them properly, you have some problems with flash memory.
The setup, if you don't have your own configuration, can be a bit difficult.
All Juniper documentation is terrible. If you are familiar with Cisco documentation, you have everything you need and you have a good overall picture. In Juniper, you have a lot of text and you have to figure out what they are saying as opposed to just seeing a picture and understanding what's happening. Cisco documentation is much better than Juniper.
For how long have I used the solution?
I've been using the solution for seven years or somewhere thereabouts.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable. You can scale with more equipment, more cards, more interfaces, et cetera. In the case of switches, you've got upwards of six so you can scale the solution for your needs.
I tend to work with medium-sized organizations.
How are customer service and support?
The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For example, I see no difference between Cisco and Juniper.
Which solution did I use previously and why did I switch?
I'm also familiar with Cisco. I prefer Juniper's switches to Cisco. The price is good.
How was the initial setup?
I have to stop the initial configuration, then I have to remove all defaults and start from scratch. In my opinion, it's easier to start with my own configuration rather than going through the initial set up.
What's my experience with pricing, setup cost, and licensing?
The solution is reasonably priced if you compare it to Cisco.
The exact price depends on the model, the software you are going to implement, and the features you want. In the case of Juniper, you can use its recommended vendors, SFPs, et cetera.
What other advice do I have?
At one point, I was a Juniper partner. I just use the solution right now.
I'd advise potential new users to start with Junos. That's the name of the operating system for Juniper stuff. If you are familiar with this, you can do everything. However, if you are not familiar, it could be very, very difficult for you to start with Juniper.
I'd rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network and Security Engineer at a government with 501-1,000 employees
Simple to set up and works well in a multi-vendor environment but is not well known in Egypt
Pros and Cons
- "The solution is stable and scalable."
- "The stability could be better. We find, for example, Cisco, to be more stable."
What is our primary use case?
We are using the product as edge switches. We have a core switch in one of our branches also, a Juniper switch.
What is most valuable?
There's no specific benefit like I like this or I don't like it, however, it is just allowing us to have a multi-vendor environment. We have other switches also, like boundary switches which are Brocade switches. We are currently we are using a lot of Cisco switches. About 70% of our switches are Cisco.
The solution is stable and scalable.
It's a product that is simple to set up.
What needs improvement?
Of the current engineers that are working in Egypt, most of them are familiar with Cisco and not all of them used to work on Juniper switches. That's why those switches aren't very famous in Egypt.
The stability could be better. We find, for example, Cisco, to be more stable.
For how long have I used the solution?
I've been using the solution for more than five years now.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution offers good scalability.
It is a multi-vendor environment, so the total environment itself has about 1,000 users. They use various switches, however.
How are customer service and support?
I've never needed to contact technical support. I can't speak to how they are in terms of the level of service.
Which solution did I use previously and why did I switch?
We also use Brocade and Cisco. While Cisco is more stable, it is more expensive as well.
How was the initial setup?
The initial setup is straightforward and doesn't take too much time. It's a pretty quick deployment.
For deployment and maintenance, we have two people who handle everything. They handle networking, switching, and routing.
What's my experience with pricing, setup cost, and licensing?
It is less expensive than, for example, Cisco. We pay a yearly licensing fee.
What other advice do I have?
In our environment, we are using a different vendor approach as we don't want to depend on a single vendor.
I'd advise other companies, especially if they are an enterprise, to not deal with a single vendor.
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Admin at a government with 11-50 employees
Excellent scalability and good feature-set, pricing, and support
Pros and Cons
- "The thing that sets Juniper apart from most switches is that when you're in the command line and you make a configuration change, you just write the command and then say "commit confirmed minutes". For example, I'm configuring a switch here in my office, which is five miles away, and I say, "commit confirmed 5". If I can't get back to the interface within five minutes to be able to make sure the switch came up, it rolls back to the previous configuration. This way I do not get locked out, or the switch doesn't get messed up because of the incorrect configuration. That's an automatic feature, which is pretty slick. I haven't seen that feature with other vendors that I've worked with. That's probably my most favorite feature."
- "The initial setup for Juniper switches is complex. Juniper has a new program that solves that problem a little bit, but it is expensive, so I don't use it. It is Juniper Mesh, Juniper Wire, or something like that where you plug in a switch, and it goes out to their cloud, finds a config, and brings it down. So, you can do everything cloud-based, but there is a fee for that. It is expensive, so I've never used it. If we were starting, we would try to do something like that. It is more for a large enterprise for managing hundreds of switches versus what we're doing. They should make its price more cost-effective or include it for new or smaller companies."
What is our primary use case?
We use it across our whole environment. We use it for everything from our core to our edge. It is basically deployed everywhere. A good percentage of our Juniper switches are in a stacked array. For example, we do four 48-port switches for a wiring closet in a building. They're all stacked together, and they call it ActivChassis. Most companies, such as HP, ADTRAN, also do the same kind of thing. So, we do a virtual chassis formation in our wiring closet. For smaller buildings that only need one switch, we do a single switch at the distant end.
We have a lot from the 2300 Series. We have one 3300 and quite a few from the 3400 Series. We also have one 4550, and we have also been buying the 4350 series ones.
What is most valuable?
The thing that sets Juniper apart from most switches is that when you're in the command line and you make a configuration change, you just write the command and then say "commit confirmed minutes". For example, I'm configuring a switch here in my office, which is five miles away, and I say, "commit confirmed 5". If I can't get back to the interface within five minutes to be able to make sure the switch came up, it rolls back to the previous configuration. This way I do not get locked out, or the switch doesn't get messed up because of the incorrect configuration. That's an automatic feature, which is pretty slick. I haven't seen that feature with other vendors that I've worked with. That's probably my most favorite feature.
A nice thing about Juniper is that they also have a GUI interface, and it is a little bit better than most other vendors. Their GUI interface does more than a lot of other vendors.
Another nice thing about Juniper is that their training is available for free on their website. I wanted to get certified with Juniper, and I did it for free. On the entry-level exam, they pay for 75% of the exam if you take it through their website.
What needs improvement?
The negative of Juniper is that their command-line coding is a lot different than any other vendor, so there is a fairly steep learning curve to it.
The initial setup for Juniper switches is complex. Juniper has a new program that solves that problem a little bit, but it is expensive, so I don't use it. It is Juniper Mesh, Juniper Wire, or something like that where you plug in a switch, and it goes out to their cloud, finds a config, and brings it down. So, you can do everything cloud-based, but there is a fee for that. It is expensive, so I've never used it. If we were starting, we would try to do something like that. It is more for a large enterprise for managing hundreds of switches versus what we're doing. They should make its price more cost-effective or include it for new or smaller companies.
One advantage that Cisco has is that there are a billion people who use it, so there are a lot more publications or books, whereas, with Juniper, you really can't find a current book. Everything that you have is from their website. They have a lot of documentation on their website, which is good, but if you're a person like me who likes having a hardback book, you're not going to find one that's current. If I wanted to be at home and learn something and read about it, I won't be able to do that. It is going to be a PDF, so you either have got to print it out, or you have to read it online. Sometimes, being older and having bad eyes, that's not good.
For how long have I used the solution?
We probably started using it four years ago.
What do I think about the stability of the solution?
Its stability is good.
What do I think about the scalability of the solution?
Its scalability is excellent. It is being used extensively. We're going to finish off other vendors this year. It is going to be all Juniper.
How are customer service and technical support?
Their technical support is good. Our experience with them has been good.
Which solution did I use previously and why did I switch?
We have been supporting three different vendors: HP, ADTRAN, and Juniper. Our environment was getting old. So, we just started replacing things that were ten or eight years old. This year, we're replacing everything so that we're just one shop, and we don't have to support three different vendors. It is tough to support three different OS, so that's why we are finishing others off.
Juniper's GUI interface is a little bit better than most other vendors, but Juniper's command line is tougher than HP. HP has the easiest interface. On an HP switch, you can just write a command, and it automatically knows where to go. Juniper has a very hierarchal kind of structure, and you have to be within that framework of what you're trying to do to make that change. That's why it is a little bit harder. Juniper commands are also a little bit longer, but it is easy to fill out commands by using a question mark or a tab. It'll then auto-fill if you're typing it correctly, which is nice.
Juniper is better in terms of if you make a mistake. When you make a command mistake on HP, you don't necessarily get to know. On Juniper, if you're using a command and you get it all set up, and then you hit commit, it won't commit if there is a syntax error or some other issue. It will tell you that there is an error and you got to fix it. It also tells you what it is, but knowing the commands is the hard part.
How was the initial setup?
It was complex. The first few that we got were tough, and sometimes, they still can be tough. It has definitely a steep learning curve. If you are an organization that has never used it before, it is going to be tough.
If you know what you're doing, you can get a switch done in a couple of hours. If you're new, it is going to take you days to weeks, depending upon how much you want to get it to work. So, it is kind of complex.
I use SecureCRT to configure all my switches, which replaces Putty and is made by VanDyke software. It is not that expensive and costs around $90. Using SecureCRT has made things easier for me, and it has really helped me with Juniper. If you're familiar with Putty, it works really well. It gives you options to store all of your commands. So, when I'm building a new switch, I have all the commands that I normally use, such as the commands to set up the IP address or a route. I don't have to memorize the commands. I can just double-click the set route command and then just change a variable.
What about the implementation team?
For the first two switches, we used the reseller from whom we bought the switches. Someone from their company came in and installed the first two switches. After that, we looked at his configs and figured out how to do it, and since then, we did it on our own. Our experience with the reseller was good.
Maintenance is handled by two of us in my department, but we do so many other things. We are Network Admins.
What's my experience with pricing, setup cost, and licensing?
Their prices are competitive and not bad. It is cheaper than Cisco.
We have a yearly license.
What other advice do I have?
It has more features than I'm currently using. Their support is fine, and their prices are also competitive. It is cheaper than Cisco, so I would definitely recommend it over Cisco because of the price.
Juniper provides training for free on their website. You can do all their courses for free through their website. I would highly recommend doing these courses. They are free, which is awesome. You're not going to get free Cisco courses.
I would rate this solution an eight out of 10. The only reason for not giving it a 10 is its high learning curve. In terms of capabilities and feature set, it is right up there.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior network engineer at a tech services company with 11-50 employees
Has flexible functionalities and good stability
Pros and Cons
- "It is a scalable solution."
- "They should integrate VPN functionality with the solution."
What is our primary use case?
We use the solution to access insights for network activities.
What is most valuable?
The solution provides advanced switching features like voice VLAN and QoS. It has flexible functionalities compared to other vendors. Also, it delivers a good performance.
What needs improvement?
They should provide net features similar to Cisco switches. Also, they should integrate VPN functionality with the solution.
For how long have I used the solution?
We have been the solution for more than five years.
What do I think about the stability of the solution?
The solution is relatively stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The solution's technical support team is responsive.
How was the initial setup?
The solution's initial setup is straightforward. The deployment process for a new switch includes connecting and configuring it to the management port and other VLANs. Also, it depends on the specific requirements, including integrating VLAN for users, IPs, servers, authentication, etc. When the configuration is simple, it takes 30 minutes to complete. But when it involves configuring advanced features like QoS switches, it consumes more time. Also, the duration depends on the team of executives as well. If they have prior experience working with Juniper, it takes less time.
What's my experience with pricing, setup cost, and licensing?
We don't need to pay for the solution's features. We pay for its support service.
Which other solutions did I evaluate?
We use Cisco at one of the locations. Juniper is stable comparatively. It has the best hardware built quality.
What other advice do I have?
The solution is easy to use. I recommend it to others and rate it as a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Network Team Lead at a tech services company with 11-50 employees
Robust, simple initial setup, but support could improve
Pros and Cons
- "The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI."
- "Juniper EX Series could improve the process and ease of updating the software. It is a difficult process."
What is our primary use case?
Our office utilizes Juniper EX Series as part of its infrastructure to provide LAN access for connecting various devices such as PCs, servers, workstations, access points, printers, access doors, and wireless access points.
What is most valuable?
The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI.
What needs improvement?
Juniper EX Series could improve the process and ease of updating the software. It is a difficult process.
For how long have I used the solution?
I have been using Juniper EX Series for approximately five years.
What do I think about the stability of the solution?
The solution is highly robust and stable. It has been in operation for years.
What do I think about the scalability of the solution?
We have approximately 500 users using the solution.
Juniper EX Series is scalable.
How are customer service and support?
I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public community support is limited, it is not similar to the community support Cisco has.
I rate the support from the Juniper EX Series a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The Juniper EX Series's initial setup is easy and takes a few hours to complete.
What's my experience with pricing, setup cost, and licensing?
The price of the Juniper EX Series is reasonable. Cisco is a lot more expensive.
What other advice do I have?
If you are not implementing ACI or a similarly complex deployment, it may not be necessary to use this solution for LAN access. Similarly, if you require frequent upgrades, it may be more appropriate to consider alternatives such as Juniper solutions
This is an excellent solution to consider due to its stability, scalability, and user-friendly interfaces, with even more features than a Cisco solution. It is highly reliable and does not require significant troubleshooting efforts.
I rate the Juniper EX Series a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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