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IT Support Engineer at Gotech
Reseller
Dec 29, 2022
Low maintenance, useful configuration roll back, and scales well
Pros and Cons
  • "The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically."
  • "Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac."

What is our primary use case?

Juniper Ethernet Switches are used to connect other devices to a network, such as other switches.

What is most valuable?

The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically.

Juniper Ethernet Switches provides free training on its website.

What needs improvement?

Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately six years.

Buyer's Guide
Juniper EX Series Ethernet Switches
September 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have not had many issues with the solution.

I rate the stability of Juniper Ethernet Switches an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 500 users using the solution.

I rate the scalability of Juniper Ethernet Switches an eight out of ten.

How are customer service and support?

The support from Juniper Ethernet Switches is good.

How was the initial setup?

The initial setup of Juniper Ethernet Switches is straightforward if you have prior knowledge of the solution.

When we deployed 42 Juniper Ethernet Switches it took us five days with two engineers.

I rate the initial setup of Juniper Ethernet Switches a seven out of ten.

What about the implementation team?

We do the implementation of the solution.

What was our ROI?

My clients have seen a return on investment because their network is more stable with fewer issues.

I rate the ROI of Juniper Ethernet Switches an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing of Juniper Ethernet Switches compared to equivalent switches from Aruba, Cisco, and others, Juniper Ethernet Switches are priced a little higher. They are approximately 20 to 50 percent higher. When we receive a new range of models, the prices can come down. The price can also vary by region.

I rate the price of Juniper Ethernet Switches a six out of ten.

If Juniper Ethernet Switches want to penetrate the market, they'll have to do something about their pricing. Cisco switches are more well-known and they are less expensive.

Which other solutions did I evaluate?

We chose Juniper Ethernet Switches over D-Link or others because it provides a higher connectivity speed, such as VLANs.

What other advice do I have?

The physical maintenance of the solution is low. After you install the solution and have done the fine-tuning they run well by themself. The only time there is maintenance involved is if there is a critical security vulnerability we then upgrade the switch with the patch which we use one engineer.

My advice to others is many are afraid to tackle the Juniper Ethernet Switches EX switches because of the command line interface. It's can be a lot different from the other manufacturers. However,  once you get to know it, it's a lot faster to configure and set up.

I rate Juniper Ethernet Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Bona Chhith - PeerSpot reviewer
Bona ChhithPrincipal Network Architect at a consultancy with 10,001+ employees
Top 20Real User

Am not a big fan when it comes to DC design with the Juniper QFX model or campus switches with their EX series as these are not rich in features as opposed to other vendors out there. I like the Juniper MX model those are solid but EX/QFX has so many bugs and hardware issues I have encountered and it only recently that their QFX 5k and 10k now support symmetrical IRB  which is so far behind Arista in terms of working out all the kinks..etc.

TarunKumar1 - PeerSpot reviewer
Sr. IT Service Manager at Birdeye Inc.
Vendor
Nov 17, 2022
Streamlined solution that provides good performance for large offices
Pros and Cons
  • "The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work."
  • "The solution is very streamlined, and the performance is very good."
  • "Support could be improved."

What is our primary use case?

We have large offices in New York, India, and in other countries where these switches have been installed for our access layer and core layer.

We have thousands of users. They all use the switches when connecting to LAN or Wi-Fi.

What is most valuable?

The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work. 

The solution is very streamlined, and the performance is very good.

What needs improvement?

Support could be improved.

For how long have I used the solution?

I have used this solution for about three years. 

What do I think about the stability of the solution?

The stability and uptime is really good. I have never faced any issues with stability.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

I have also worked with Meraki.

How was the initial setup?

Setup isn't very complex. The documentation is really good, so it's easy to configure.

We have three network engineers who maintain the solution.

What other advice do I have?

I would rate this solution as nine out of ten. 

For those who are using and investing too much in Cisco, my advice is that you can use Juniper for half of the cost and almost get the same result.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Juniper EX Series Ethernet Switches
September 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,683 professionals have used our research since 2012.
Pawel Jenner - PeerSpot reviewer
DevOps and System Engineer at Netyard
Real User
Sep 14, 2022
A decent switch that is reliable and capable of expanding
Pros and Cons
  • "It is stable."
  • "Everything which I'm expecting from the switch is on the Juniper EX series."
  • "All Juniper documentation is terrible."

What is our primary use case?

I use it for my customers. 

What is most valuable?

The solution works well overall. 

It's a switch. Everything which I'm expecting from the switch is on the Juniper EX series.

It is stable.

You can scale the product.

What needs improvement?

All Juniper products that you use in internet service provider equipment. They start from flash, et cetera. If you don't stop them properly, you have some problems with flash memory.

The setup, if you don't have your own configuration, can be a bit difficult. 

All Juniper documentation is terrible. If you are familiar with Cisco documentation, you have everything you need and you have a good overall picture. In Juniper, you have a lot of text and you have to figure out what they are saying as opposed to just seeing a picture and understanding what's happening. Cisco documentation is much better than Juniper.

For how long have I used the solution?

I've been using the solution for seven years or somewhere thereabouts. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. You can scale with more equipment, more cards, more interfaces, et cetera. In the case of switches, you've got upwards of six so you can scale the solution for your needs.

I tend to work with medium-sized organizations. 

How are customer service and support?

The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For example, I see no difference between Cisco and Juniper.

Which solution did I use previously and why did I switch?

I'm also familiar with Cisco. I prefer Juniper's switches to Cisco. The price is good. 

How was the initial setup?

I have to stop the initial configuration, then I have to remove all defaults and start from scratch. In my opinion, it's easier to start with my own configuration rather than going through the initial set up. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced if you compare it to Cisco.

The exact price depends on the model, the software you are going to implement, and the features you want. In the case of Juniper, you can use its recommended vendors, SFPs, et cetera. 

What other advice do I have?

At one point, I was a Juniper partner. I just use the solution right now. 

I'd advise potential new users to start with Junos. That's the name of the operating system for Juniper stuff. If you are familiar with this, you can do everything. However, if you are not familiar, it could be very, very difficult for you to start with Juniper.

I'd rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SaurabhMishra - PeerSpot reviewer
Network Infrastructure Architect at a comms service provider with 10,001+ employees
Real User
Jun 14, 2022
Provides a high level of network functionality
Pros and Cons
  • "The solution has a high level of network functionality."
  • "Provides a high level of network functionality through the front rail which is a great feature; it reduces our need for manpower and reduces the cost of cloud integration with ML2 plugins via SDN."
  • "The packet channelizing feature is the main function that should be improved."

What is our primary use case?

I'm a network architect and user of this solution.

What is most valuable?

Provides a high level of network functionality through the front rail which is a great feature; it reduces our need for manpower and reduces the cost of cloud integration with ML2 plugins via SDN. They plan to implement additional cost-effective functionalities. It's an advanced solution. 

What needs improvement?

The packet channelizing feature is the main function that should be improved. Juniper is currently desegregated. I'd like to see a combined hub-and-spoke kind of functionality where the job is done through the configuration. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The stability is good. We're based in India with a population of 1.6 billion. Four or five states carry the workload and account for 20-30 million telco users. 

What do I think about the scalability of the solution?

The solution is very easy to scale, it's a plug-in-place. 

How are customer service and support?

The technical support responds promptly and we found that they put in the effort to resolve our issues.

How was the initial setup?

The initial setup was complex. The deployment was carried out by a telecom provider on their data center, it's a telco cloud. Our support is 24/7 and we require two or three people for upkeep.

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bona Chhith - PeerSpot reviewer
Bona ChhithPrincipal Network Architect at a consultancy with 10,001+ employees
Top 20Real User

Yes, Arista offers great functionality and ease of management solutions with their built-in CVP Studio orchestration platform, which is great for operational and provisional tools as ease.

Senior Technical Director at National Informatics Center
Real User
Jun 8, 2022
Rugged, helpful support, and reliable
Pros and Cons
  • "The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness."
  • "Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version."

What is our primary use case?

I am using Juniper Ethernet Switches for connecting all of our nodes. Mostly for edge connections.

What is most valuable?

The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness.

What needs improvement?

Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version.

In the next release of Juniper Ethernet Switches, they could provide SD-WAN compatibility.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately eight years.

What do I think about the stability of the solution?

Juniper Ethernet Switches are stable.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are at their end of life. The scalability could improve.

We have approximately 36 Juniper Ethernet Switches and the cost of all of the switches was approximately 200 million rupees.

How are customer service and support?

The support of Juniper Ethernet Switches is very good.

I rate the support of Juniper Ethernet Switches five out of five.

Which solution did I use previously and why did I switch?

I have used Cisco Ethernet Switches previously and they are very similar to Juniper Ethernet Switches. However, Cisco Ethernet Switches are more stable.

How was the initial setup?

The initial setup of Juniper Ethernet Switches was very easy.

I rate the initial setup of Juniper Ethernet Switches a four out of five.

What about the implementation team?

We used an integrator for Juniper Ethernet Switches.

What's my experience with pricing, setup cost, and licensing?

Juniper Ethernet Switches are a less expensive solution than Cisco Ethernet Switches. There is only a one-time purchase for Juniper Ethernet Switches.

I rate the price of Juniper Ethernet Switches a three out of five.

What other advice do I have?

The new Juniper Ethernet Switches have improved.

I rate Juniper Ethernet Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Apr 14, 2022
Simple to set up and works well in a multi-vendor environment but is not well known in Egypt
Pros and Cons
  • "The solution is stable and scalable."
  • "The stability could be better. We find, for example, Cisco, to be more stable."

What is our primary use case?

We are using the product as edge switches. We have a core switch in one of our branches also, a Juniper switch.

What is most valuable?

There's no specific benefit like I like this or I don't like it, however, it is just allowing us to have a multi-vendor environment. We have other switches also, like boundary switches which are Brocade switches. We are currently we are using a lot of Cisco switches. About 70% of our switches are Cisco.

The solution is stable and scalable.

It's a product that is simple to set up.

What needs improvement?

Of the current engineers that are working in Egypt, most of them are familiar with Cisco and not all of them used to work on Juniper switches. That's why those switches aren't very famous in Egypt.

The stability could be better. We find, for example, Cisco, to be more stable.

For how long have I used the solution?

I've been using the solution for more than five years now.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution offers good scalability.

It is a multi-vendor environment, so the total environment itself has about 1,000 users. They use various switches, however.

How are customer service and support?

I've never needed to contact technical support. I can't speak to how they are in terms of the level of service. 

Which solution did I use previously and why did I switch?

We also use Brocade and Cisco. While Cisco is more stable, it is more expensive as well.

How was the initial setup?

The initial setup is straightforward and doesn't take too much time. It's a pretty quick deployment. 

For deployment and maintenance, we have two people who handle everything. They handle networking, switching, and routing. 

What's my experience with pricing, setup cost, and licensing?

It is less expensive than, for example, Cisco. We pay a yearly licensing fee. 

What other advice do I have?

In our environment, we are using a different vendor approach as we don't want to depend on a single vendor.

I'd advise other companies, especially if they are an enterprise, to not deal with a single vendor.

I would rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1392267 - PeerSpot reviewer
Fraud Risk Analyst at a university with 1,001-5,000 employees
Real User
Mar 20, 2022
Responsive technical support, easy to use interface and feature-rich
Pros and Cons
  • "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products."
  • "The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable."

What is most valuable?

In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products. However, in terms of commands, Cisco is simple to use, and the command line is easier to use.

What needs improvement?

The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable.

When the power goes out, it's possible that it has become corrupted, and we couldn't continue because the switches stopped working. As a result, Juniper products were affected. Also, the power circuits may become corrupted after five years. It is, however, stable in Cisco switches.

We think it's popular. We prefer to use Cisco CLI commands rather than Juniper CLI commands.

For how long have I used the solution?

I have been working with Juniper Ethernet Switches for ten years.

What do I think about the stability of the solution?

The product's stability after five or six years is less than that of Cisco.

What do I think about the scalability of the solution?

We have approximately 200 users in our company.

I don't choose products by name, but we develop the technical specifications, and any vendor who can meet the technical specifications will be accepted. The tender, financial, and commercial processes will begin, and we will come to an agreement on the list price.

Our developers are in another department.

How are customer service and support?

Technical support is very good.

Several times during the warranty period, we requested support. The response was very fast, they came to support us the next day. However, we did not extend the warranty after the warranty period had expired.

Which solution did I use previously and why did I switch?

We are also working with Cisco Switches. Cisco Switches are more stable in terms of hardware and firmware. rather than Juniper Switches.

We only use these switches, the EX200 and the 20. We didn't use any other products with Juniper.

How was the initial setup?

Juniper's initial setup was completed in collaboration with a partner. This happened about ten years ago.

It is sufficient for one technical person to install the switches and another to configure them.

What about the implementation team?

The partner completed the deployment in one day for about 13 switches, making it very simple.

After the configuration, the partner brought his technicians to mount the switches.

What's my experience with pricing, setup cost, and licensing?

We had a leakage in the support process and decided to end the product's life in order to purchase a new product with support. We did not renew product support as a result.

What other advice do I have?

Juniper products are very stable. I would recommend this solution to others who are interested in using it.

I would rate Juniper Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1062834 - PeerSpot reviewer
Network Engineer at a non-tech company with 51-200 employees
Real User
Jan 7, 2022
Affordable product with lifetime warranty and good support
Pros and Cons
  • "The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform."
  • "I started using Juniper two and a half years ago with zero experience, and it was a steep learning curve, but I've become a fan of this product."
  • "Has a steep learning curve."
  • "The initial setup isn't very straightforward at first - it took me a day or two to deploy my first Juniper switches."

What is our primary use case?

My primary use of this solution is for core switching and routing.

What is most valuable?

The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform. 

What needs improvement?

We had been introduced to MIST as a result or procuring 9 EX4600 switches and the associated MIST licenses.  Unfortunately we found out that MIST does not support legacy switches, namely EX2200 which we have 100 Plus, so this requires us to invest time and resources in order to learn the opensource alternatives for automation, or plan for an upgrade of the EX2200 which requires a significant investment.

Personally learning the open source alternatives is an extremely valuable skill to add to the toolbox, as well as move the District forward with automation.

For how long have I used the solution?

I've been using this solution for two to three years.

What do I think about the stability of the solution?

Juniper's stability is solid - it suffers from some bugs, like any product, but other than that, it's stable.

What do I think about the scalability of the solution?

There are no issues with the scalability - we went with this product because it supported ten gigs and the switches are stackable. You scale the platform to meet your needs, and it scales to meet our needs.

How are customer service and support?

Technical support has resolved any problems I've had in a relatively quick amount of time.

Which solution did I use previously and why did I switch?

I've have experience with Cisco, Brocade, Dell, and Foundry Networks, with inheriting an inventory of 150+ Juniper switches and investing time in learning juniper, a more to another vendor is not an option we are considering.

How was the initial setup?

The initial setup isn't very straightforward at first - it took me a day or two to deploy my first Juniper switches. It gets easier with practice, but it's a steep learning curve for anyone who hasn't touched Juniper.

What about the implementation team?

Implementation was in-house.

What's my experience with pricing, setup cost, and licensing?

Juniper's switches have a lifetime warranty, so you don't have to pay for replacements for defective items (though you can't buy spare replacements). It's relatively affordable per switch and pretty similar to other vendors' costs for maintenance.

What other advice do I have?

I started using Juniper two and a half years ago with zero experience, and it was a steep learning curve, but I've become a fan of this product. I would advise others to consider vendors other than Cisco, including Juniper. I'd give this solution a score of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Team Leader Solution Specialists at a tech services company with 1,001-5,000 employees
Real User
Sep 18, 2021
Integrates well, easy to use, helpful support
Pros and Cons
  • "The solution is easy to use and has good integration."
  • "I would recommend Juniper Ethernet Switches to others who want a well-integrated, stable, and easy-to-use solution."
  • "In an upcoming release, Juniper Ethernet Switches could improve by having more microservices."

What is most valuable?

The solution is easy to use and has good integration.

What needs improvement?

In an upcoming release, Juniper Ethernet Switches could improve by having more microservices.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability depends on the environment. For example, if the customer is in a healthcare environment then it is more scalable than other solutions.

We have approximately 30 large customers using this solution.

How are customer service and technical support?

The technical support is very good. We can talk and have the support of the engineers who are developing the software and features.

Which solution did I use previously and why did I switch?

We use many other switches, such as Aruba, Hewlett Packard, and Extreme Networks.

How was the initial setup?

The installation is easy if you have certified engineers. You have to have some basic knowledge about the CLI of Juniper to do the installation.

What about the implementation team?

The size of the team needed for the installation depends on the environment. However, we have approximately 10 certified engineers, which can do both, the installations and support of the solution. Additionally, we have architects, junior and senior consultants, and depending on the job we have to do, we can supply different types of engineers.

What's my experience with pricing, setup cost, and licensing?

We have a partnership with Juniper and the price of the solution can be negotiated at a local or a corporate level with Juniper to meet our customer's needs.

There is a subscription payment model or you can purchase licenses on a one, two, and five-year basis. If you want decent support, the solution is not expensive.

What other advice do I have?

I would recommend Juniper Ethernet Switches to others who want a well-integrated, stable, and easy-to-use solution.

I rate Juniper Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
it_user1640061 - PeerSpot reviewer
Network Admin at a government with 11-50 employees
Real User
Aug 4, 2021
Excellent scalability and good feature-set, pricing, and support
Pros and Cons
  • "The thing that sets Juniper apart from most switches is that when you're in the command line and you make a configuration change, you just write the command and then say "commit confirmed minutes". For example, I'm configuring a switch here in my office, which is five miles away, and I say, "commit confirmed 5". If I can't get back to the interface within five minutes to be able to make sure the switch came up, it rolls back to the previous configuration. This way I do not get locked out, or the switch doesn't get messed up because of the incorrect configuration. That's an automatic feature, which is pretty slick. I haven't seen that feature with other vendors that I've worked with. That's probably my most favorite feature."
  • "It is cheaper than Cisco, so I would definitely recommend it over Cisco because of the price."
  • "The initial setup for Juniper switches is complex. Juniper has a new program that solves that problem a little bit, but it is expensive, so I don't use it. It is Juniper Mesh, Juniper Wire, or something like that where you plug in a switch, and it goes out to their cloud, finds a config, and brings it down. So, you can do everything cloud-based, but there is a fee for that. It is expensive, so I've never used it. If we were starting, we would try to do something like that. It is more for a large enterprise for managing hundreds of switches versus what we're doing. They should make its price more cost-effective or include it for new or smaller companies."
  • "The negative of Juniper is that their command-line coding is a lot different than any other vendor, so there is a fairly steep learning curve to it."

What is our primary use case?

We use it across our whole environment. We use it for everything from our core to our edge. It is basically deployed everywhere. A good percentage of our Juniper switches are in a stacked array. For example, we do four 48-port switches for a wiring closet in a building. They're all stacked together, and they call it ActivChassis. Most companies, such as HP, ADTRAN, also do the same kind of thing. So, we do a virtual chassis formation in our wiring closet. For smaller buildings that only need one switch, we do a single switch at the distant end.

We have a lot from the 2300 Series. We have one 3300 and quite a few from the 3400 Series. We also have one 4550, and we have also been buying the 4350 series ones.

What is most valuable?

The thing that sets Juniper apart from most switches is that when you're in the command line and you make a configuration change, you just write the command and then say "commit confirmed minutes". For example, I'm configuring a switch here in my office, which is five miles away, and I say, "commit confirmed 5". If I can't get back to the interface within five minutes to be able to make sure the switch came up, it rolls back to the previous configuration. This way I do not get locked out, or the switch doesn't get messed up because of the incorrect configuration. That's an automatic feature, which is pretty slick. I haven't seen that feature with other vendors that I've worked with. That's probably my most favorite feature.

A nice thing about Juniper is that they also have a GUI interface, and it is a little bit better than most other vendors. Their GUI interface does more than a lot of other vendors.

Another nice thing about Juniper is that their training is available for free on their website. I wanted to get certified with Juniper, and I did it for free. On the entry-level exam, they pay for 75% of the exam if you take it through their website.

What needs improvement?

The negative of Juniper is that their command-line coding is a lot different than any other vendor, so there is a fairly steep learning curve to it. 

The initial setup for Juniper switches is complex. Juniper has a new program that solves that problem a little bit, but it is expensive, so I don't use it. It is Juniper Mesh, Juniper Wire, or something like that where you plug in a switch, and it goes out to their cloud, finds a config, and brings it down. So, you can do everything cloud-based, but there is a fee for that. It is expensive, so I've never used it. If we were starting, we would try to do something like that. It is more for a large enterprise for managing hundreds of switches versus what we're doing. They should make its price more cost-effective or include it for new or smaller companies.

One advantage that Cisco has is that there are a billion people who use it, so there are a lot more publications or books, whereas, with Juniper, you really can't find a current book. Everything that you have is from their website. They have a lot of documentation on their website, which is good, but if you're a person like me who likes having a hardback book, you're not going to find one that's current. If I wanted to be at home and learn something and read about it, I won't be able to do that. It is going to be a PDF, so you either have got to print it out, or you have to read it online. Sometimes, being older and having bad eyes, that's not good.

For how long have I used the solution?

We probably started using it four years ago.

What do I think about the stability of the solution?

Its stability is good.

What do I think about the scalability of the solution?

Its scalability is excellent. It is being used extensively. We're going to finish off other vendors this year. It is going to be all Juniper.

How are customer service and technical support?

Their technical support is good. Our experience with them has been good.

Which solution did I use previously and why did I switch?

We have been supporting three different vendors: HP, ADTRAN, and Juniper. Our environment was getting old. So, we just started replacing things that were ten or eight years old. This year, we're replacing everything so that we're just one shop, and we don't have to support three different vendors. It is tough to support three different OS, so that's why we are finishing others off.

Juniper's GUI interface is a little bit better than most other vendors, but Juniper's command line is tougher than HP. HP has the easiest interface. On an HP switch, you can just write a command, and it automatically knows where to go. Juniper has a very hierarchal kind of structure, and you have to be within that framework of what you're trying to do to make that change. That's why it is a little bit harder. Juniper commands are also a little bit longer, but it is easy to fill out commands by using a question mark or a tab. It'll then auto-fill if you're typing it correctly, which is nice.

Juniper is better in terms of if you make a mistake. When you make a command mistake on HP, you don't necessarily get to know. On Juniper, if you're using a command and you get it all set up, and then you hit commit, it won't commit if there is a syntax error or some other issue. It will tell you that there is an error and you got to fix it. It also tells you what it is, but knowing the commands is the hard part.

How was the initial setup?

It was complex. The first few that we got were tough, and sometimes, they still can be tough. It has definitely a steep learning curve. If you are an organization that has never used it before, it is going to be tough.

If you know what you're doing, you can get a switch done in a couple of hours. If you're new, it is going to take you days to weeks, depending upon how much you want to get it to work. So, it is kind of complex.

I use SecureCRT to configure all my switches, which replaces Putty and is made by VanDyke software. It is not that expensive and costs around $90. Using SecureCRT has made things easier for me, and it has really helped me with Juniper. If you're familiar with Putty, it works really well. It gives you options to store all of your commands. So, when I'm building a new switch, I have all the commands that I normally use, such as the commands to set up the IP address or a route. I don't have to memorize the commands. I can just double-click the set route command and then just change a variable.

What about the implementation team?

For the first two switches, we used the reseller from whom we bought the switches. Someone from their company came in and installed the first two switches. After that, we looked at his configs and figured out how to do it, and since then, we did it on our own. Our experience with the reseller was good.

Maintenance is handled by two of us in my department, but we do so many other things. We are Network Admins. 

What's my experience with pricing, setup cost, and licensing?

Their prices are competitive and not bad. It is cheaper than Cisco.

We have a yearly license.

What other advice do I have?

It has more features than I'm currently using. Their support is fine, and their prices are also competitive. It is cheaper than Cisco, so I would definitely recommend it over Cisco because of the price. 

Juniper provides training for free on their website. You can do all their courses for free through their website. I would highly recommend doing these courses. They are free, which is awesome. You're not going to get free Cisco courses.

I would rate this solution an eight out of 10. The only reason for not giving it a 10 is its high learning curve. In terms of capabilities and feature set, it is right up there.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2026
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Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.