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Works at ITBiz Solutions
Real User
Mar 12, 2024
Stable and reliable but pricing could be better
Pros and Cons
  • "We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi."
  • "There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper."

What is our primary use case?

We are the company integrators, who provide solutions to our customers. I don't have much knowledge in this regard since I started in the middle. I have a lot of experience in Huawei and Juniper. It's because the configuration is an easier process and the transport from Juniper is also easy. They are currently using all these products for various purposes in the network which includes connecting to servers and Wi-Fi points. 

What is most valuable?

We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi. 

What needs improvement?

There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper. 

For how long have I used the solution?

I have been working with Juniper EX Series Ethernet Switches for more than 10 years. 

Buyer's Guide
Juniper EX Series Ethernet Switches
June 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

Juniper switches are stable and reliable which makes it efficient for day to day operations. 

What do I think about the scalability of the solution?

In terms of scalability they are scalable, especially in the context of Ukraine's growing Ethernet provider market. I have observed instances where customers easily scale up their network capacities with Juniper and this has proved to be very beneficial for them. 

How are customer service and support?

I have opened a ticket once or twice and I think there are not many changes that I would like to address. They explain the problem and help to get the solution 

What other advice do I have?

I would recommend everyone to use Juniper at the organisations. I would rate it 7 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Network Administrator at Virtual University
Real User
Apr 14, 2023
I like the VLAN capabilities, and the interface is easy to use
Pros and Cons
  • "I like the VLAN capabilities, and the Junos interface is easy to use."
  • "EX switches take too long to boot when we restart them for maintenance. We need to minimize downtime. Another issue is the command line interface. Juniper's commands are different from other switches, so it's hard to remember them."

What is most valuable?

I like the VLAN capabilities, and the Junos interface is easy to use. 

What needs improvement?

EX switches take too long to boot when we restart them for maintenance. We need to minimize downtime. Another issue is the command line interface. Juniper's commands are different from other switches, so it's hard to remember them. 

For how long have I used the solution?

We have used EX switches for about two or three years. 

What do I think about the stability of the solution?

I rate EX switches eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate EX switches seven out of 10 for scalability. Sometimes the Junos OS hangs, and we need to restart the switch. It takes a long time to reboot after that. 

How are customer service and support?

I rate Juniper support eight out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also deploy Cisco and Aruba switches. Our technical manager makes the decision depending on the price and the organization's needs. 

How was the initial setup?

I rate EX switches seven out of 10 for ease of setup. Deploying the hardware takes about 15 to 20 minutes, but it takes one or two hours to configure the switches. 

What's my experience with pricing, setup cost, and licensing?

I rate EX switches six out of 10 for affordability. Juniper is more expensive than Aruba but cheaper than Cisco. 

What other advice do I have?

I rate Juniper EX Series Ethernet Switches eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Juniper EX Series Ethernet Switches
June 2026
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
it_user1465851 - PeerSpot reviewer
Managing Consultant at a computer software company with 51-200 employees
Reseller
Jan 28, 2023
Versatile, powerful, and highly reliable
Pros and Cons
  • "Juniper EX Series is part of the Junos operating system and has a candidate configuration feature, which means changes are not immediately applied. It has a consistent command structure across all platforms and can handle both layer-three routing and layer-two switching. Additionally, the Junos OS offers virtualization options and support for multi-chassis and fabric switching. Overall, the Juniper EX Series is a versatile and powerful solution."
  • "One potential drawback of the Juniper EX Series has been that those without experience using a command-line interface (CLI) may find it intimidating. However, Junos is working on improving this by offering tools, such as Juniper Mist with Wired Assurance and Apstra. Additionally, the graphical user interface (GUI) could be improved as it has been considered lackluster across the board in Junos."

What is most valuable?

Juniper EX Series is part of the Junos operating system and has a candidate configuration feature, which means changes are not immediately applied. It has a consistent command structure across all platforms and can handle both layer-three routing and layer-two switching. Additionally, the Junos OS offers virtualization options and support for multi-chassis and fabric switching. Overall, the Juniper EX Series is a versatile and powerful solution.

What needs improvement?

One potential drawback of the Juniper EX Series has been that those without experience using a command-line interface (CLI) may find it intimidating. However, Junos is working on improving this by offering tools, such as Juniper Mist with Wired Assurance and Apstra. Additionally, the graphical user interface (GUI) could be improved as it has been considered lackluster across the board in Junos.

For how long have I used the solution?

I have used Juniper EX Series within the last 12 months.

What do I think about the stability of the solution?

I rate the stability of the Juniper EX Series a ten out of ten.

I have not seen a Juniper EX Series massive failure. If there is a failure, it's going to be in their hardware itself, such as burned-out power. However, the OS, it's highly stable. I have customers that have been running these switches for 12 years without turning them off.

What do I think about the scalability of the solution?

Juniper EX Series is highly scalable as switches. They have a high capacity for virtualization, supporting up to 64 or 128 nodes on a virtual chassis with a 48-port switch. They are well-suited for fabric and top-of-rack setups and can scale up exponentially. They are great solutions for connecting data centers.

How are customer service and support?

I rate the support from the Juniper EX Series a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process of the Juniper EX Series can be relatively simple if you have the Juniper Mist with Wired Assurance tool. However, if you do not have this tool, it may take some additional research and familiarity with the platform to properly configure it.

The setup process for the Juniper EX series is entirely done through the command-line interface, there is no user-friendly setup wizard available. The configuration requires running specific commands to get it to function.

What was our ROI?

The solution has a long lifespan and the upfront investment cost may be high, but the return on investment is worth it in the long run as it reduces the need for frequent upgrades to the infrastructure.

What's my experience with pricing, setup cost, and licensing?

The initial cost of the solution can be expensive.

What other advice do I have?

I would recommend this switch over any other switch on the market today.

I rate the Juniper EX Series a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Support Engineer at Gotech
Reseller
Dec 29, 2022
Low maintenance, useful configuration roll back, and scales well
Pros and Cons
  • "The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically."
  • "Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac."

What is our primary use case?

Juniper Ethernet Switches are used to connect other devices to a network, such as other switches.

What is most valuable?

The most valuable feature of Juniper Ethernet Switches is the public remote configuration option. If you make a mistake in the configuration you can roll it back to the previous configuration automatically after a set time frame increment, such as five or more minutes. In all the other competitors once you press to enter the new configuration is already written in. You cannot roll it back automatically.

Juniper Ethernet Switches provides free training on its website.

What needs improvement?

Juniper Ethernet Switches could improve in the EX 2300 model because it does not support IPsec VPN. Only the models at 3400 or higher support it. Additionally, there is a need for support for Mac which is lacking. Some of their competitors, such as Cisco, support Mac.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately six years.

What do I think about the stability of the solution?

We have not had many issues with the solution.

I rate the stability of Juniper Ethernet Switches an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 500 users using the solution.

I rate the scalability of Juniper Ethernet Switches an eight out of ten.

How are customer service and support?

The support from Juniper Ethernet Switches is good.

How was the initial setup?

The initial setup of Juniper Ethernet Switches is straightforward if you have prior knowledge of the solution.

When we deployed 42 Juniper Ethernet Switches it took us five days with two engineers.

I rate the initial setup of Juniper Ethernet Switches a seven out of ten.

What about the implementation team?

We do the implementation of the solution.

What was our ROI?

My clients have seen a return on investment because their network is more stable with fewer issues.

I rate the ROI of Juniper Ethernet Switches an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing of Juniper Ethernet Switches compared to equivalent switches from Aruba, Cisco, and others, Juniper Ethernet Switches are priced a little higher. They are approximately 20 to 50 percent higher. When we receive a new range of models, the prices can come down. The price can also vary by region.

I rate the price of Juniper Ethernet Switches a six out of ten.

If Juniper Ethernet Switches want to penetrate the market, they'll have to do something about their pricing. Cisco switches are more well-known and they are less expensive.

Which other solutions did I evaluate?

We chose Juniper Ethernet Switches over D-Link or others because it provides a higher connectivity speed, such as VLANs.

What other advice do I have?

The physical maintenance of the solution is low. After you install the solution and have done the fine-tuning they run well by themself. The only time there is maintenance involved is if there is a critical security vulnerability we then upgrade the switch with the patch which we use one engineer.

My advice to others is many are afraid to tackle the Juniper Ethernet Switches EX switches because of the command line interface. It's can be a lot different from the other manufacturers. However,  once you get to know it, it's a lot faster to configure and set up.

I rate Juniper Ethernet Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Bona Chhith - PeerSpot reviewer
Bona ChhithPrincipal Network Architect at a consultancy with 10,001+ employees
Top 20Real User

Am not a big fan when it comes to DC design with the Juniper QFX model or campus switches with their EX series as these are not rich in features as opposed to other vendors out there. I like the Juniper MX model those are solid but EX/QFX has so many bugs and hardware issues I have encountered and it only recently that their QFX 5k and 10k now support symmetrical IRB  which is so far behind Arista in terms of working out all the kinks..etc.

TarunKumar1 - PeerSpot reviewer
Sr. IT Service Manager at Birdeye Inc.
Vendor
Nov 17, 2022
Streamlined solution that provides good performance for large offices
Pros and Cons
  • "The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work."
  • "The solution is very streamlined, and the performance is very good."
  • "Support could be improved."

What is our primary use case?

We have large offices in New York, India, and in other countries where these switches have been installed for our access layer and core layer.

We have thousands of users. They all use the switches when connecting to LAN or Wi-Fi.

What is most valuable?

The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work. 

The solution is very streamlined, and the performance is very good.

What needs improvement?

Support could be improved.

For how long have I used the solution?

I have used this solution for about three years. 

What do I think about the stability of the solution?

The stability and uptime is really good. I have never faced any issues with stability.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

I have also worked with Meraki.

How was the initial setup?

Setup isn't very complex. The documentation is really good, so it's easy to configure.

We have three network engineers who maintain the solution.

What other advice do I have?

I would rate this solution as nine out of ten. 

For those who are using and investing too much in Cisco, my advice is that you can use Juniper for half of the cost and almost get the same result.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PRADIPJOSHI - PeerSpot reviewer
Owner at Shree Atharva Sales Corporation
Real User
Top 5Leaderboard
Sep 15, 2022
Flexible and high-quality solution
Pros and Cons
  • "Juniper Ethernet Switches' best features are the high packer sorting and throughput, good uplink port capacity, and virtual setup."
  • "Juniper Ethernet Switches would be improved by upgrading the uplink port in EX2300 categories service from 10G to 25G."

What is most valuable?

Juniper Ethernet Switches' best features are the high packer sorting and throughput, good uplink port capacity, and virtual setup.

What needs improvement?

Juniper Ethernet Switches would be improved by upgrading the uplink port in EX2300 categories service from 10G to 25G.

For how long have I used the solution?

I've been dealing with Juniper Ethernet Switches for five years.

What do I think about the stability of the solution?

Juniper Ethernet Switches are very stable.

What do I think about the scalability of the solution?

Juniper Ethernet Switches' architecture is very good for scaling.

How are customer service and support?

Juniper's technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

Juniper Ethernet Switches are plug-and-play, so no setup is required.

What's my experience with pricing, setup cost, and licensing?

Juniper Ethernet Switches' pricing is high, but that's reflected across the market.

What other advice do I have?

I'd advise anyone implementing Juniper Ethernet Switches to go with Mist cloud so they can manage multiple locations from a single cloud account. I would give Juniper Ethernet Switches a rating of ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vice President Digital Network & Security Delivery Group at Microland Limited
Real User
Jul 20, 2022
Rugged, scales well, but support could improve
Pros and Cons
  • "One of the most valuable features of Juniper Ethernet Switches is they are rugged."
  • "The technical support from Juniper Ethernet Switches could be better."

What is our primary use case?

Juniper Ethernet Switches are used in data centers, corporate offices, branch offices, factory environments, and business ops part of the factory environments. 

Wherever there are wireless networks we use the Cisco Meraki's and Arubas. Wherever there are firewalls, we use the Check Points, Cisco ASAs, FortiGate, and Juniper.

What is most valuable?

One of the most valuable features of Juniper Ethernet Switches is they are rugged.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately 20 years.

What do I think about the stability of the solution?

Juniper Ethernet Switches are stable.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are scalable.

How are customer service and support?

The technical support from Juniper Ethernet Switches could be better.

How was the initial setup?

The installation of Juniper Ethernet Switches is straightforward because they have been in the industry for a long time. There are enough qualified resources available in order to go ahead and deploy them. Something is complex only when you don't have the skills required in order to execute the job. Otherwise, everything could be complex if you don't know the subject. The fact that it is easy is because there are enough trained resources available in order to execute the installation.

What's my experience with pricing, setup cost, and licensing?

You require the Junos Management Platform in order to manage the switches and you need to purchase the Juniper Ethernet Switches.

What other advice do I have?

I would recommend this solution to others.

I rate Juniper Ethernet Switches a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SaurabhMishra - PeerSpot reviewer
Network Infrastructure Architect at a comms service provider with 10,001+ employees
Real User
Jun 14, 2022
Provides a high level of network functionality
Pros and Cons
  • "The solution has a high level of network functionality."
  • "Provides a high level of network functionality through the front rail which is a great feature; it reduces our need for manpower and reduces the cost of cloud integration with ML2 plugins via SDN."
  • "The packet channelizing feature is the main function that should be improved."

What is our primary use case?

I'm a network architect and user of this solution.

What is most valuable?

Provides a high level of network functionality through the front rail which is a great feature; it reduces our need for manpower and reduces the cost of cloud integration with ML2 plugins via SDN. They plan to implement additional cost-effective functionalities. It's an advanced solution. 

What needs improvement?

The packet channelizing feature is the main function that should be improved. Juniper is currently desegregated. I'd like to see a combined hub-and-spoke kind of functionality where the job is done through the configuration. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The stability is good. We're based in India with a population of 1.6 billion. Four or five states carry the workload and account for 20-30 million telco users. 

What do I think about the scalability of the solution?

The solution is very easy to scale, it's a plug-in-place. 

How are customer service and support?

The technical support responds promptly and we found that they put in the effort to resolve our issues.

How was the initial setup?

The initial setup was complex. The deployment was carried out by a telecom provider on their data center, it's a telco cloud. Our support is 24/7 and we require two or three people for upkeep.

What other advice do I have?

I rate this solution eight out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bona Chhith - PeerSpot reviewer
Bona ChhithPrincipal Network Architect at a consultancy with 10,001+ employees
Top 20Real User

Yes, Arista offers great functionality and ease of management solutions with their built-in CVP Studio orchestration platform, which is great for operational and provisional tools as ease.

Senior Technical Director at National Informatics Center
Real User
Jun 8, 2022
Rugged, helpful support, and reliable
Pros and Cons
  • "The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness."
  • "Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version."

What is our primary use case?

I am using Juniper Ethernet Switches for connecting all of our nodes. Mostly for edge connections.

What is most valuable?

The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness.

What needs improvement?

Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version.

In the next release of Juniper Ethernet Switches, they could provide SD-WAN compatibility.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately eight years.

What do I think about the stability of the solution?

Juniper Ethernet Switches are stable.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are at their end of life. The scalability could improve.

We have approximately 36 Juniper Ethernet Switches and the cost of all of the switches was approximately 200 million rupees.

How are customer service and support?

The support of Juniper Ethernet Switches is very good.

I rate the support of Juniper Ethernet Switches five out of five.

Which solution did I use previously and why did I switch?

I have used Cisco Ethernet Switches previously and they are very similar to Juniper Ethernet Switches. However, Cisco Ethernet Switches are more stable.

How was the initial setup?

The initial setup of Juniper Ethernet Switches was very easy.

I rate the initial setup of Juniper Ethernet Switches a four out of five.

What about the implementation team?

We used an integrator for Juniper Ethernet Switches.

What's my experience with pricing, setup cost, and licensing?

Juniper Ethernet Switches are a less expensive solution than Cisco Ethernet Switches. There is only a one-time purchase for Juniper Ethernet Switches.

I rate the price of Juniper Ethernet Switches a three out of five.

What other advice do I have?

The new Juniper Ethernet Switches have improved.

I rate Juniper Ethernet Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Apr 14, 2022
Simple to set up and works well in a multi-vendor environment but is not well known in Egypt
Pros and Cons
  • "The solution is stable and scalable."
  • "The stability could be better. We find, for example, Cisco, to be more stable."

What is our primary use case?

We are using the product as edge switches. We have a core switch in one of our branches also, a Juniper switch.

What is most valuable?

There's no specific benefit like I like this or I don't like it, however, it is just allowing us to have a multi-vendor environment. We have other switches also, like boundary switches which are Brocade switches. We are currently we are using a lot of Cisco switches. About 70% of our switches are Cisco.

The solution is stable and scalable.

It's a product that is simple to set up.

What needs improvement?

Of the current engineers that are working in Egypt, most of them are familiar with Cisco and not all of them used to work on Juniper switches. That's why those switches aren't very famous in Egypt.

The stability could be better. We find, for example, Cisco, to be more stable.

For how long have I used the solution?

I've been using the solution for more than five years now.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution offers good scalability.

It is a multi-vendor environment, so the total environment itself has about 1,000 users. They use various switches, however.

How are customer service and support?

I've never needed to contact technical support. I can't speak to how they are in terms of the level of service. 

Which solution did I use previously and why did I switch?

We also use Brocade and Cisco. While Cisco is more stable, it is more expensive as well.

How was the initial setup?

The initial setup is straightforward and doesn't take too much time. It's a pretty quick deployment. 

For deployment and maintenance, we have two people who handle everything. They handle networking, switching, and routing. 

What's my experience with pricing, setup cost, and licensing?

It is less expensive than, for example, Cisco. We pay a yearly licensing fee. 

What other advice do I have?

In our environment, we are using a different vendor approach as we don't want to depend on a single vendor.

I'd advise other companies, especially if they are an enterprise, to not deal with a single vendor.

I would rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Ethernet Switches
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.