The solution's technical support is good and fast in terms of responsiveness and problem-solving skills.
Kong Gateway Enterprise offers excellent plugin support, integration with security tools, and rate limiting for secure API usage. Known for speed and stability, it handles millions of requests effectively and supports broad protocols, enhancing versatility. While praised for scalability, customization needs improvement for better integration, and the pricing model is a concern. Additional plugins and support for traditional languages are necessary, and improvement in technical support response time and live API tracing is needed.