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Solutions Developer at Next Dimension Inc.
MSP
Oct 6, 2020
Mostly typical of production storage for virtual machines but with fewer features and a lower price
Pros and Cons
  • "Fewer features is not necessarily a negative as it leads to simpler operation and lower price."
  • "ThinkSystem is a good offer and can work out well if you can work with it to fit the use cases that you have."
  • "The features are limited."
  • "You can not buy a lot of options for these devices. There are a lot of things that it does not do."

What is our primary use case?

We sell the Lenovo ThinkSystem DE 4000 or 6000 series storage arrays. The clients that we sell the products to are mostly manufacturers and the use case for ThinkSystem is always production for storing and operating their virtual environment, which means the units are almost always used for VMware. It is just typical storage for production and virtual machines.  

How has it helped my organization?

It does not improve the way we function as we use it with clients. It gives us another product to offer to fill particular client needs.  

What is most valuable?

As far as features go, the product does not really have a lot of them. The products we sell are Lenovo's low to mid-range stuff. They are not really feature-laden products with added value that make them stand out from other solutions. The lack of complexity and the lower price — because of that lack of complexity — may be the most valuable features.  

The interface is all good.  

What needs improvement?

You can not buy a lot of options for these devices. There are a lot of things that it does not do. Some things that it does not do that we would like it to do include easy tiering. If you have got spindles and you want to cache a couple of terabytes of storage on SSD, that would be something we would like to see that, currently, it does not have the capacity to do.  

The thing it comes down to is that Lenovo needs to add some more of the software features that would allow the ThinkSystem line to compete with other products that we sell. Other than that, it is what it is.  

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For how long have I used the solution?

We have had experience with the product for as long as Lenovo has been out with it. I do not know exactly how long that is, but it is maybe seven or eight years.  

What do I think about the stability of the solution?

I think these Lenovo products are very stable. We generally do not have issues with their products going down.  

What do I think about the scalability of the solution?

ThinkSystem is scalable. Our clients are small top medium-large businesses and within that range, it works well.  

How are customer service and support?

When we had to use them, the technical support was very good. If I had to rate them I would give them an eight-out-of-ten. Maybe they need to work on consistency with response time, but the bigger concern comes down to the actual know-how. A lot of times, we have to defer to IBM for support in order to get an answer.  

Which solution did I use previously and why did I switch?

We previously used a different solution from IBM.  

How was the initial setup?

The installation and the initial setup for these is very simple.  

What's my experience with pricing, setup cost, and licensing?

The pricing is fine for what the product does.  

What other advice do I have?

The advice that I would you give to others looking into implementing this product is that it is a good product if it fits your needs. Products in this category are not all the same and they all have something unique, but ThinkSystem is a good offer and can work out well if you can work with it to fit the use cases that you have.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this product as probably and eight-out-of-ten overall. I would give it that rating because it is a good product. It is stable. It is well supported. It just lacks some depth in the area of features. That ends up not necessarily being a strike against the product because, price-wise, it is a good value. If you want all the bells and whistles, Lenovo wants you to move up the ladder on something else they have to offer.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
System Engineer at TBM
Real User
Sep 27, 2019
An easy to troubleshoot solution that's simple to scale and very stable
Pros and Cons
  • "The solution is very easy to troubleshoot, it doesn't take long to deploy, normally comes with a three-year warranty, and has the most features if you compare it to other models."
  • "Usually, when a part fails, we have to replace it and it takes a while. It would be better if the part could be available locally here in Kenya so we don't have to wait so long to repair the solution."

What is most valuable?

The solution is very easy to troubleshoot. It's one of the most valuable features. The solution also doesn't take long to deploy and normally it comes with a three-year warranty.

The solution has the most features if you compare it to other models.

What needs improvement?

Usually, when a part fails, we have to replace it and it takes a while. It would be better if the part could be available locally here in Kenya so we don't have to wait so long to repair the solution.

If you compare this solution to IBM, there's a feature in IBM that is able to send alerts so that you can be able to place a part order immediately. Lenovo should offer this. It would shorten the process of part replacement.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is very stable. Most of the time the systems are up and running unless there's a big failure, but normally the repairs are done and we can get it up again once that happens.

What do I think about the scalability of the solution?

The scalability of the solution is good. It's very easy to add onto it.

How are customer service and technical support?

Technical support has been great. We're very satisfied with them.

What's my experience with pricing, setup cost, and licensing?

Compared to other products, the pricing is okay.

What other advice do I have?

We are a seller, and we install and implement the solution.

We use the on-premises deployment model.

I would rate the solution nine out of ten. I'd recommend it to others.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Sameh Moamen - PeerSpot reviewer
Infrastructure Manager at Arabian Cement Company
Real User
Aug 7, 2019
Meets requirements for hosting our Virtual Machines in three data centers
Pros and Cons
  • "This solution is good for virtualization and meets the need for CPU and RAM requirements."
  • "In the next release, I would like to see support for Hyper-converged infrastructure."
  • "Scalability on rack-mount servers is not as good as with Blade servers."

What is our primary use case?

We use this solution to house our VMware Virtual Machines. We have three data centers, and I am responsible for troubleshooting the environment. 

We are currently using the on-premise deployment model, although we are starting our migration to AWS. I expect that it will take no more than six or seven months.

What is most valuable?

This solution is good for virtualization and meets the need for CPU and RAM requirements. It is suitable for mid-range and big business.

What needs improvement?

I would like to have a better performance from this solution.

In the next release, I would like to see support for Hyper-converged infrastructure.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

Scalability on rack-mount servers is not as good as with Blade servers.

How are customer service and technical support?

Technical support for this solution is good but they are not interactive. 

Which solution did I use previously and why did I switch?

We used a solution from HP before this one.

How was the initial setup?

The initial setup of this solution depends on the design of the environment and the scale of the project. It can be simple, or complicated.

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is good compared to HP or Dell EMC.

What other advice do I have?

The demand in the market is for hyper-converged, all-in-one virtualization. It is not only for the operating system or hypervisors but also for networking and security. It is about optimum solutions.

This is a solution that I recommend for those who need the basics that can be achieved with a rack mount server.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Co-founder at Compedu
Real User
Aug 7, 2024
Reliable product with simplified storage management features
Pros and Cons
  • "Lenovo ThinkSystem DE Series is highly reliable, especially for block-level storage. It is stable, with minimal downtime and no issues beyond user errors."
  • "The product could support advanced software integrations."

What is most valuable?

Lenovo ThinkSystem DE Series is highly reliable, especially for block-level storage. It is stable, with minimal downtime and no issues beyond user errors.

What needs improvement?

The product could support advanced software integrations.

What do I think about the scalability of the solution?

The platform scales well in capacity but does not support performance scaling beyond block-level storage.

How are customer service and support?

I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to report any problems.

How was the initial setup?

The solution has the easiest deployment process. It takes approximately one hour for initial setup and configuration.

What was our ROI?

The product has led to significant time savings, particularly for future upgrades. It can save several hours on configurations due to its automated setup, depending on the size and complexity of the storage.

While it is comparable to other storage solutions in terms of cost, it offers efficiency in configuration and management.

What's my experience with pricing, setup cost, and licensing?

For an all-flash setup, the cost is around $20,000 for a decent configuration.

Which other solutions did I evaluate?

DE Series is an entry-level product offering affordable performance without advanced features. Competitors may offer more sophisticated options like data compression and cloud integration.

What other advice do I have?

The platform's unique data disk pool feature simplifies storage management.
I recommend it to others and rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
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